Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Pulizia
Servizio
Posizione
Strutture
Cons:
Colazione
Rumorosità delle stanze

Categories

Cleanliness
8.4
La pulizia è sicuramente uno dei punti di forza.
Service
9.9
Angel è stato estremamente gentile, professionale e sempre disponibile.
Location
9.4
Ottima posizione, comoda per muoversi e raggiungere facilmente le principali attrazioni.
Room Quality
8.9
Chambre spacieuse et bien équipée.
Amenities
9.4
Moto, kayak, et paddle mise à disposition gratuitement.
Value for Money
8.4
Non giustifica il costo del soggiorno, nonostante i buoni servizi.
Food and Beverage
7.9
Petit déjeuner moyen mais inclus.
Overall Experience
8.9
Esperienza davvero positiva!
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:18

Property Description

Stunning Beachfront Location:
Indulge in the breathtaking views of the beachfront at Blue Caribe Bacalar Front Lagoon. Relax in the garden, unwind at the private beach area, or soak up the sun on the terrace.

Luxurious Amenities:
Experience 4-star comfort at its finest with air-conditioned rooms, flat-screen TVs, and private bathrooms. Enjoy the convenience of a coffee machine, fridge, and the option for a balcony or lake views in select rooms.

Exciting Activities and Breakfast:
Start your day with a delightful continental breakfast before diving into the exciting activities Bacalar has to offer. From snorkeling in the crystal-clear waters to exploring the serene surroundings, there's something for everyone.

For a blissful beachfront retreat with exceptional amenities, book your stay at Blue Caribe Bacalar Front Lagoon now.

Important information:

We include kayaks y paddle to enjoy the lagoon

We include a scooter per room to visit the town (only showing the driver's license)This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 754 reviews
Cleanliness: 8.4
Service: 9.9
Location: 9.4
Room Quality: 8.9
Amenities: 9.4
Value for Money: 8.4
Food and Beverage: 7.9
Overall Experience: 8.9
D
Delphine family_with_children fr
5
Pros:

L'emplacement est exceptionnel.

Cons:

L'hôtel en lui même est peu confortable. Nous avons entendu le voisin ronfler comme s'il était dans notre chambre. L'hôtel était en chantier lorsque nous y étions.

2026-08-05 via Nuitee
S
Suzan family_with_children nl
6
Wonderful location + staff - not a great stay for us
Pros:

The location is stunning, the studio is beautiful, comfortable, and full of character, and the staff were genuinely friendly and welcoming throughout our visit.

One of the things we appreciated most was how much was included with the stay. Having access to a kayak and a small motor made exploring the lagoon and Bacalar even more special and added so much value to the experience.

This is truly a unique place in an incredible setting, and with just a little improvement to the sound insulation, it would be close to perfect. We would happily recommend it for its amazing location, wonderful facilities, and the hospitality of the staff.

Cons:

Our room was ready about an hour later than expected, which was a little disappointing after a 3.5-hour drive. While this was unfortunate, it wasn’t something that would have affected my overall impression of the stay.

What really impacted our experience was the complete lack of sound insulation between the rooms. When I say there was none, I mean we could actually see the light from our neighbours’ ceiling lamps shining through the gaps in the wooden walls.

As you can imagine, this also meant that every sound carried through. Unfortunately, our neighbour started snoring loudly around 1:30 a.m., and because of the paper-thin walls, it sounded as if he was in the room with us. I ended up sleeping for only about 1.5 hours that night, and we decided to leave around 7:00 a.m. because we were simply exhausted.

Of course, the hotel cannot be held responsible for a guest snoring. However, the lack of even basic sound insulation is something that could and should be improved, as it had a significant impact on our stay.

2026-08-04 via Nuitee
R
Remko solo_traveller nl
8
2026-08-02 via Nuitee
J
Jody family_with_children nl
7
Geweldige plek aan het meer
Pros:

De locatie is echt geweldig, direct aan het meer en goed bereikbaar met de auto. Die kun je in de straat parkeren. Fijn dat er gratis drankjes in de koelkast liggen.

Cons:

Wij hadden de Junior suite en die was best heel erg donker en de badkamer ook. Wastafel was klein. Het ontbijt werd op de kamer verzorgd wat fijn was maar het was niet echt lekker.

2026-08-02 via Nuitee
I
Iván solo_traveller mx
8
Excelente vista a la laguna en hotel tranquilo y cómodo
Pros:

La zona de la laguna es excelente, tranquila y con colores que denotan su eslogan de 7 colores. El hotel en general bien, áreas cómodas, acceso a la laguna muy bien para niños. El tener kayaks incluidos esta muy bien para explorar la laguna. La habitación que reservamos fue con cocineta, barra y refrigerador lo cual nos ayudó para preparar comidas o cenas sin tener que salir. El desayuno incluido bastante abundante aunque un poco repetitivo.

Cons:

Extendimos nuestra estancia de último momento y tuvimos que pasarnos a a oyro tipo de habitación mas pequeña donde el aire acondicionado le costaba mucho trabajo enfriar y siempre se sentia humedad en la misma, no obstante la vista a la laguna era buena.

2026-07-25 via Nuitee
M
Mayra solo_traveller mx
4
Pros:

La vista y el agua de la laguna

Cons:

Desayuno frío y desagradable
Goteras

2026-07-25 via Nuitee
O
onasis solo_traveller mx
9
2026-07-24 via Nuitee
C
Caroline family_with_children be
3
Wegblijven!
Pros:

De locatie

Cons:

De airco werkte slecht. Na 3 keer! melding gedaan te hebben bij de receptie is er 1 keer iemand komen kijken om te zeggen dat de koelvloeistof op was. Er moest zogezegd altijd naar de manager gebeld worden maar men liet niets weten. Met beloftes telkens weggestuurd maar er kwam nooit communicatie. Er miste een stuk glas in het raam, hier hing enkel muggengaas voor dus de warme lucht van buiten kwam ook nog eens constant in de kamer. Ze omschrijven de kamers zogezegd als suites maar dat zijn ze zeker niet. Veel geld betaald voor zeer weinig service en luxe. Verschillende nachten in veel te warme kamer moeten slapen. Ontbijt was basic en viel voor ons ook tegen. Enkel de locatie en het gebruik van kayaks en scooters is goed en daarmee is alles gezegd.

2026-07-23 via Nuitee
C
Carmen Irasema solo_traveller mx
10
EXELENTE
Pros:

Tiene una vista increíble, todo el personal muy amable, en especial un chico que trabaja ahí que se llama Jhonatan, nos dio recomendaciones de tours, nos recomendó un masaje super rico, nos apoyo a conseguir taxi para que nos llevarán al aeropuerto, super super amable con nosotras.
Las personas de la recepción tambien super amables.
Nos prestaron una moto con la cual nos estuvimos moviendo hacia el centro y otros puntos.
Recomendadisimo el hotel.

2026-07-21 via Nuitee
M
Marco family_with_children mx
9
Excelente lugar y atención, no lo duden
Pros:

La atención de los dos chavos de recepción es muy buena, son super amables, te explican todo, resulven tus dudas y siempre atentos a atenderte, las cabañas y la habitación familiar donde nos quedamos están muy bonitas, tienen lo necesario, ni más ni menos, ahí mismo tomamos un tour en ponton, muy bonito, recomendable, todo muy bien sin duda volveremos

Cons:

que el hotel no tiene restaurante propio, hay que pedir todo con un costo extra, pero aún ellos te lo resulven

2026-07-21 via Nuitee
M
MAUREL PASCO family_with_children fr
9
Pros:

Emplacement exceptionnel une equipe tres sympa. De bons equipements. Bref un coin de paradis.

Cons:

Nous etions 4 avec 2 adolescentes et le 2nd couchage est moins confortable.

2026-07-20 via Nuitee
E
Eldar family_with_children il
1
Terrible experience !!!! We got a room flooded from water since it was raining coming from the door to the balcony. Only
2026-07-17 via Nuitee
J
julie family_with_children gb
1
Don’t bother
Pros:

Good access to the lagoon

Cons:

Everything apart from the lagoon access. We booked deluxe suite for 3 people. Had 16yr old with us. His bed was a thin mattress in the floor, bit like a sun lounger cover. We asked to move, they moved us the next night night to a room with a double ben and a single bed.
Beds were comfy, that’s about the only positive.
The room was really shabby as was the bathroom
The toilet seat was too small for the toilet.
The shower pressure was awful. Took forever to wash the shampoo out of my shoulder length hair.
The bathroom stank of rottin cabbage making the whole room smell.
Couldn’t swing a cat in there.
No fresh air as no outside space at all.
Breakfast wasn’t nice either. Stone cold scrambled eggs, some tortilla, and a ham and cheese roll. With carton orange.
To top it off breakfast is served in the room. There’s nowhere to eat it or place the tray even except for the bed!
No facilities.. it’s just a few rooms on a bit of land with a few sunloungers. Not even any outside tables and chairs to sit at.
Feels like a rip of fir the money

2026-07-12 via Nuitee
C
Carla Liliana solo_traveller mx
10
Pros:

La ubicación frente a la laguna
El personal Maravilloso y el desayuno delicioso

Cons:

Nada

2026-07-12 via Nuitee
R
Romuald family_with_children fr
6
Nice setting but needs full upgrade
Pros:

Amazing view
Very quiet
Not crowded so easy to enjoy sunbeds, paddle, kayak
A bit off town so less noise and less boats/jetskis

Cons:

Staff dont communicate well between reception and tour. We don't recommend boat trip with the hotel because captain was rude, always in a rush : we had a bad time with him (Gustavo) on the Lake
Room are wasted and need upgrade, room 12 has no privacy from room next door (we hear all they say). Upstairs also is very noisy
The room has no furniture to store clothes, no table and no chair so you have to have breakfast on your laps or on coffee table !!
Breakfast is ok but served very late, around 9:30
Kayak and paddle are nice but wasted. Paddle keeps filling up with water being rather dangerous. I had to walk back pulling the board. Staff said they know it is bad quality but manager never approves budget for upgrade

2026-07-09 via Nuitee
A
Aurelio Ariel solo_traveller mx
8
2026-07-08 via Nuitee
S
Steffen Wiger family_with_children no
9
Nydelig sted.
Pros:

Beliggenheten, og koselig bungalower.

Cons:

Harde og høye puter.
Strømmen gikk ofte på natta, ble veldig varmt. Men dette gjaldt vel hele området.

2026-07-08 via Nuitee
G
Georgina solo_traveller mx
10
Pros:

El hotel está a pie de la laguna, impresionante lugar.

2026-07-06 via Nuitee
P
Patricia extended_group us
9
2026-06-29 via Nuitee
K
Karen solo_traveller au
7
Pros:

Location
Friendly staff

Cons:

Breakfast delivery time varied each day and was later than my preferred meal time.

2026-06-28 via Nuitee