Pagadian Bay Plaza Hotel

Hotels
4.8 (30 reviews)
Corner Cabrera-Datoc Streets Pagadian City 7016 , Pagadian , ph

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Easy location
Comfortable beds
Cons:
Hygiene issues
Poor service

Categories

Cleanliness
3.88
Multiple complaints about hygiene and cleanliness noted in reviews.
Service
4.35
Service received negative feedback regarding customer service and staff training.
Location
5.89
Positive feedback on easy access to transportation and stores.
Room Quality
4.84
Some positive aspects noted but also significant complaints about condition and amenities.
Amenities
4.37
Reports on poor amenities in the hotel, including damaged items.
Value for Money
5.83
Fair perception regarding overall value based on location and comfort.
Food and Beverage
3.88
Concerns about breakfast quality noted in the reviews.
Overall Experience
5.35
Mixed reviews suggest expectations were not met despite some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:03

Property Description

Luxurious Accommodations
Pagadian Bay Plaza Hotel offers 5-star luxury with family rooms and 24-hour front desk service.

Delicious Dining Options
Enjoy a delectable American or Asian breakfast at our on-site restaurant or order in with our convenient room service.

Convenient Location
Located just 4 km from Pagadian Airport, our hotel is easily accessible for travelers.

To experience unmatched luxury and convenience, book your stay at Pagadian Bay Plaza Hotel today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

4.8
Based on 30 reviews
Cleanliness: 3.88
Service: 4.35
Location: 5.89
Room Quality: 4.84
Amenities: 4.37
Value for Money: 5.83
Food and Beverage: 3.88
Overall Experience: 5.35
O
Oscar • extended_group • us
10
2026-06-21 • via Nuitee
B
Bernard Joseph • couple • ph
1
Horrible
Pros:

Location and the staff were accomodating

Cons:

There was no emergency generator provided during a scheduled power interruption. Parents and athletes were forced to stay at a nearby mall instead of resting at the hotel, evening came and the place got totally dark due to no emergency lights, moving thru the stairways and alleyways was unsafe. All 30 kid athletes and parents had to be moved to another hotel due to No Air Conditioning at 11 in the evening. It is a horrible place to be in this situation.

2026-06-10 • via Nuitee
B
Bernard Joseph • extended_group • ph
1
2026-06-09 • via Nuitee
C
Czarina • couple • ph
2
2026-06-08 • via Nuitee
A
Arnol • couple • ph
4
Pros:

Room 405 needs more improvement to serve customers better in the future..
The showers are not good the bathroom is not good.
Beed room master switch not good design by electrician if want to switch off bedroom light all light switch off together shit ideas.

Cons:

Expensive per night compared to other hotel compostable staying.
Needs improvement in room 405.

2026-03-12 • via Nuitee
J
Jay • family_with_children • us
10
Very impressed with the entire staff
Pros:

I actually liked everything. And the staff was totally outstanding. The staff in the restaurant was also awesome. I will be coming back 🙏🙏🙏

Cons:

It could have been an all expense paid. That's a joke. I liked everything

2026-02-24 • via Nuitee
T
Talavera • couple • ph
9
Pros:

I like the breakfast unlike in the other hotel nearby and there's a free water

Cons:

Nothing

2026-02-23 • via Nuitee
L
Leif • couple • se
1
Pros:

Ingenting

Cons:

Dom ljuger om rummen, det ser bra ut på bilderna men i verkligheten ser det ut som dom renoverar rummet samtidigt som du bor i det.

2026-02-12 • via Nuitee
R
Roland • extended_group • au
5
The is not what I expected
Pros:

Location

Cons:

The facilities

2026-02-09 • via Nuitee
J
Jess • couple • gb
1
They should update Booking.com it is very poor
Pros:

Very poor

Cons:

Dirty

2026-01-20 • via Nuitee
M
Mary Jackielyn • couple • ph
9
2026-01-19 • via Nuitee
N
Nave • family_with_children • ph
2
very poor
Pros:

itchy bed. The online photo did not match at all how it looks like. old, need paintings, no maitenance, less crew

Cons:

everything

2026-01-19 • via Nuitee
I
isidro • couple • gb
2
Pros:

Room is fair, bed is comfortable.

Cons:

Customer service is awful, no manners , room is not prepared they let me wait for an hour before it's ready in fact I was there on time, staff needs more training in dealing with customers in total my assessment is very poor to negative!

2026-01-19 • via Nuitee
M
macarambon • couple • ph
3
2026-01-17 • via Nuitee
B
badria • couple • gb
10
2026-01-09 • via Nuitee
A
Ailein • solo_traveller • jp
4
sorry but not satisfied the building is old
Pros:

sorry but not good

Cons:

old and lots of material defect toilets and doors is not good

2025-12-30 • via Nuitee
L
Letty • couple • ph
6
Everything is okey ! Thanks
Pros:

Easy access for the motor cabs and stores around!

Cons:

The restaurant is very humid no aircondition!!

2025-12-23 • via Nuitee
A
abdulrahman • couple • sa
1
So bad hotel
Pros:

Nothing

Cons:

I didn’t like the hygiene of the place , bad amenities, poor breakfast, rates in the corridors, bad drainage in toilets, damaged chairs in the room . The worst hotel I’ve ever stayed at

2025-12-07 • via Nuitee
W
William • solo_traveller • us
7
Expectations Fall Short
Pros:

The bedroom was Spacious, the bed was comfortable, the sheets were clean, pristine, and the room was clean.

Cons:

The picture show Jacuzzi bathtub, a cozy bathtub, which is the reason I chose it; However, there was no way to put water in the tub. When I asked the maintenance person how to do that, he had no idea. The hot water heater didn’t work at first, maintenance man found was unsuccessful, he called somebody went through a series of items and finally got it to work. I would’ve expected hot water from the shower to be an easy usable, friendly experience.

2025-11-03 • via Nuitee
A
Analisa • family_with_children • ae
4
2025-09-29 • via Nuitee