Elysee Hyde Park

Hotels
7.3 (3509 reviews)
25-26 Craven Terrace, Hyde Park, London W2 3EL , London , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Safety deposit box
Daily housekeeping
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Small rooms
Limited amenities

Categories

Cleanliness
7.01
Clean and well-maintained but some comments about smells.
Service
8.48
Staff were friendly and helpful, assisting with early check-in and luggage storage.
Location
8.52
Excellent location near metro and restaurants, convenient for sightseeing.
Room Quality
6.47
Rooms were often described as small and cramped, with some negative feedback.
Amenities
7.5
Basic amenities provided; however lacking some desired features like a mini fridge.
Value for Money
6.96
Standard pricing for the location, but issues with room quality affect perceived value.
Food and Beverage
6.51
Limited breakfast choices and some noted dissatisfaction with options.
Overall Experience
6.98
Overall a decent experience with notable pros but several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 04:02

Property Description

Central Location near Hyde Park
Located just a stone's throw away from Hyde Park, Elysee Hotel offers a vibrant and modern stay in the heart of London. With Paddington Station a mere 5-minute walk away, convenience is at your doorstep.

Modern Amenities and Comfort
The bright and airy rooms at Elysee Hotel are equipped with all the modern amenities you need for a comfortable stay. From flat-screen TVs to in-room safes and tea/coffee-making facilities, we ensure your convenience and relaxation are taken care of.

Easy Access to London Attractions
Explore London effortlessly with the hotel's proximity to key attractions. Whether it's a leisurely stroll to Oxford Street, a visit to Westfield Shopping Centre via the Central Underground Line, or discovering the vibrant streets near Lancaster Gate, the adventures await just minutes away.

Book your stay at Elysee Hyde Park for a memorable London experience!

Important information:

Guests are advised the same card that was used to make the booking will be required to take the payment. If this is not possible, alternative arrangements are to be made prior to arrival, and guests will need to fill in a pre-authorization form. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.

For bookings of 7 nights or more, a nonrefundable deposit equivalent to 1 night will be required to secure the booking.

The property has a separate deposit policy when booking 5 or more rooms. Please contact the property after booking to discuss the policy.

The onsite bar is currently closed, however, there are two pubs nearby.

Over the next few weeks, scaffolding will be installed around the building as part of planned works. Work will take place between 8:00am and 5:00pm, Monday to Friday, and 8:00am to 3:00pm on Saturdays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.3
Based on 3509 reviews
Cleanliness: 7.01
Service: 8.48
Location: 8.52
Room Quality: 6.47
Amenities: 7.5
Value for Money: 6.96
Food and Beverage: 6.51
Overall Experience: 6.98
R
Ryan • solo_traveller • au
10
2026-07-18 • via Nuitee
M
MARK • couple • gb
10
Thank you 🙏🏻 was an absolute pleasure. See you soon
Pros:

Location and the hospitality

Cons:

Rude guest’s ..
The staff where exceptional

2026-07-18 • via Nuitee
J
Jannah • extended_group • gb
9
2026-07-18 • via Nuitee
J
Joanne • extended_group • ca
6
Adequate
Pros:

The Staff were very accommodating

Cons:

The Breakfast

2026-07-18 • via Nuitee
P
patricia • solo_traveller • fr
8
Pros:

La gentillesse du personnel, le calme et l'emplacement

Cons:

Le déjeuner n'a jamais été prêt à 7h30! Il a fallu attendre 7h45 voir 8h pour que tout soit mis en place.

2026-07-17 • via Nuitee
R
Robin • solo_traveller • us
9
24hours and a nice bed to sleep in.
Pros:

The location and the room stay nice and cool. 48 is colder than 47 which I prefer a cold room. The staff are friendly, helpful and accommodating to my preference.

Cons:

The soap dispenser by the sink to close to the towel heater. Must be careful when the heater is on. Room 48 is okay but I I think I prefer room 47 since the bed isn't next to the wall of the next room over it's close to the window in 47.

2026-07-17 • via Nuitee
Y
Yvonne • solo_traveller • no
10
2026-07-17 • via Nuitee
Y
Yue • solo_traveller • gb
8
2026-07-17 • via Nuitee
R
romina • solo_traveller • it
6
Pros:

Abbastanza vicino alla metro, ma non tanto quanto dicono loro sul sito. Quartiere carino

Cons:

Appena siamo arrivate siamo state accorte con fretta e menefreghismo dicendo subito di tornare dopo le 14 perché le stanze non erano pronte (un uomo), tornate dal giro c'era una ragazza molto simpatica e cordiale, poi subito la prima sera si ro.pe lo scarico del water e non ci danno né la possibilità di cambiare camera su richiesta (nonostante su booking ci fossero delle camere libere) e non ci hanno nemmeno offerto un rimborso o la colazione per il disagio dicendoci solo di usare il bagno della hall. Camera sporca e non è stata fatta la pulizia il giorno successivo, lenzuola un po sporche e il secondo giorno ci bussano entrano per pulire una piastrella della doccia e entrano con le scarpe sporche senza troppi problemi nel farsi vedere. Stanze per niente isolate e condizionatore che non rinfresca, tv vecchie almeno di 6/7 anni fa. Insomma le valutazioni sono state un po ingannevoli, facendoci credere fosse un hotel di qualità e che meritasse i soldi per cui abbiamo pagato. Oltre tutto camera estremamente piccola, se fossimo venute con le valigie da 10 kg non avremmo potuto muoverci in stanza.

2026-07-17 • via Nuitee
G
Glyn • couple • gb
10
Will stay here every time we visit London
Pros:

Lovely room
Good value breakfast
Near to Tube Station

Cons:

Nothing at all!!!

2026-07-16 • via Nuitee
J
Jayne • couple • gb
8
Great value for a short stay. Room was clean, comfortable with all facilities needed for a short break
Pros:

Great location for Hyde Park

Cons:

Nothing to dislike

2026-07-16 • via Nuitee
A
Agnès • solo_traveller • fr
9
Pros:

Le personnel est d'une gentillesse remarquable. La situation de l'hôtel l'est tout autant. La climatisation fut, quant à elle, très appréciable, et c'est peu de le dire. La réalité de mon séjour fut conforme à la description de la chambre et à mes attentes.
Je reviendrai sans hésiter. Merci à toute l'équipe (réception, entretien et petit-déjeuner).

2026-07-16 • via Nuitee
S
Sarah • family_with_children • de
10
Sehr schönes Hotel, zentrale Lage, nettes Personal
Pros:

Zentrale Lage

2026-07-16 • via Nuitee
T
Tracy • solo_traveller • gb
10
Pros:

we were given a compermenty breakfast which was a nice touch

Cons:

nonething

2026-07-16 • via Nuitee
L
Laura • solo_traveller • gb
7
2026-07-16 • via Nuitee
M
Martin • solo_traveller • gb
9
Pros:

Staff very nice and welcoming. Got a free room upgrade and the air conditioning was brilliant!

2026-07-16 • via Nuitee
B
biviana • solo_traveller • co
10
It was very nice to be there as a solo traveller
Pros:

I really liked the location, close to Hyde Park and to bus and underground stations. The two members of staff at reception I had the chance to speak to were incredibly friendly and kind. They brought my check-in time forward when they saw how tired I was after my trip, and I was able to get into my room ahead of schedule. The breakfasts are very good, and they gave me the last one as a complimentary treat after I’d paid for the first few days of my stay.

Cons:

Everything was fine; there are a few musty smells in the corridors, but I suppose that’s to be expected given the age of the building.

2026-07-16 • via Nuitee
V
Viktor • couple • il
9
Good hotel in a very good location
Pros:

Location of the hotel is very good. It is in a short walk from Paddington train station. 5 mins walk from the hotel brings you to bus or underground station. Kensington Park and Hyde Park are around the corner. There are plenty of restaurants in the area.
Rooms in the hotel are a bit small but tidy and served on daily basis. Rooms in the basemant are bigger that at higher floors. There is an AC in every room.
Staff of the hotel was extremely pleasant and helpful. They changed our room because we found ours to small for the 4 nights accomodation. They also proposed us a complimentary breakfast for all our staying in the hotel.
The breakfast in the hotel is a regular English breakfast. We had eggs, bacon, sausages, beans, ham and cheese, some vegetables and fruites, bread and croissant, yougurt etc. to select from.
Finally, the hotel is a very good value for money. I would recommend it with pleasure.

Cons:

Nothing

2026-07-15 • via Nuitee
E
elisabetta • solo_traveller • it
8
2026-07-14 • via Nuitee
K
Katrin • couple • ee
8
Overall we were very satisfied with our stay.
Pros:

As we were there during heatwave then the AC in the room was needed and it was excellent. Staff was very friendly and helpful. Room was as expected. Location is very good.

Cons:

The walls were not soundproof but it was ok as there were no loud guests.

2026-07-14 • via Nuitee