Hotel Sur Utopia

Hotels
7.1 (863 reviews)
Tortola, 14 , El Puerto de Santa María , es

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Children allowed

Facilities

Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Clean common areas
Cons:
Noisy neighbors
Parking difficulties
Poor room amenities

Categories

Cleanliness
5.6
Multiple reviews indicate poor cleanliness, often highlighted as a major issue.
Service
9.1
Many guests praised the reception staff and overall service quality.
Location
7.6
The location received mixed reviews; noted as complicated for parking but generally acceptable.
Room Quality
5.6
Reviews mention issues with room quality, including the need for updates and poor amenities.
Amenities
6.6
Limited amenities and issues such as inadequate bathroom facilities were noted by guests.
Value for Money
8.6
Some reviews indicate that price aligns with expectations for value.
Food and Beverage
5.6
Concerns about breakfast and bar cleanliness impacted the score here.
Overall Experience
8.1
Generally, guests had a decent experience despite the noted flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-03 10:52

Property Description

Charming Accommodations & Unique Decor
Hotel Sur Utopia's rooms offer a cozy atmosphere with cinema-themed and impressionist painters' décor, combined with modern amenities like flat-screen TVs and private bathrooms.

Convenient Location & Nearby Attractions
The hotel is ideally situated within 1 km of the beach and Sherry Port, with free public parking available nearby. Guests can explore the vibrant dining scene and visit the famous Ribera del Marisco within a short walk.

Easy Access to Key Destinations
Enjoy easy access to El Puerto de Santa María’s bullring and discover the neighboring cities of Cádiz and Jerez de la Frontera, all within a 30-minute drive from Hotel Sur Utopia.

For an unforgettable stay in El Puerto de Santa María, book your room at Hotel Sur Utopia today.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.1
Based on 863 reviews
Cleanliness: 5.6
Service: 9.1
Location: 7.6
Room Quality: 5.6
Amenities: 6.6
Value for Money: 8.6
Food and Beverage: 5.6
Overall Experience: 8.1
M
Miguel Ángel • family_with_children • es
4
Cons:

No funcionaba la bomba de calor y pasamos algo de frío en la habitación. La ubicación del hotel está en un lugar en el que cuesta mucho encontrar aparcamiento. El precio que pagamos quizá no es adecuado.

2026-02-14 • via Nuitee
M
Maria del Mar • solo_traveller • es
5
Pros:

Todo muy limpio.

Cons:

El ruido,se escucha todo. No tiene nevera debería de haber una

2026-01-19 • via Nuitee
E
Eva • extended_group • es
7
Pros:

El personal muy amable

Cons:

Se oía todo de las demás habitaciones

2026-01-19 • via Nuitee
M
Marta • couple • es
9
2026-01-19 • via Nuitee
B
Beatriz • couple • es
5
2026-01-19 • via Nuitee
A
Ana Isabel • extended_group • es
8
2026-01-19 • via Nuitee
A
Andrés • couple • es
7
2026-01-19 • via Nuitee
M
Manuel • couple • es
6
Cons:

Plato ducha, mejor que bsñera
Mampara en lugar de cortina

2026-01-19 • via Nuitee
C
Carmen • couple • es
1
Nefasto
Pros:

Nada

Cons:

Ufff lo peor que he visto, ruido

2026-01-19 • via Nuitee
J
JAVIER • couple • es
7
Coincidió con lo esperado
Pros:

La atención del personal, todos sin excepción.

Cons:

Circunstancias ajenas al hotel como el comportamiento ruidoso de algunos huéspedes ( no siempre claro) y la falta de una nevera en la habitación para mantener el agua fría, aunque debo agradecer al personal de recepción, que suplieron esa deficiencia facilitándome la posibilidad de congelar botellas de agua en la cafetería.

2026-01-19 • via Nuitee
G
Gustavo • solo_traveller • gb
6
2026-01-19 • via Nuitee
S
Sarai • couple • es
6
2026-01-19 • via Nuitee
A
Alma • extended_group • es
7
2026-01-19 • via Nuitee
J
Jenny • couple • ni
10
Confortable
Pros:

Hostal agradable, limpio y encantador. La recepcionista muy atenta, educada y amable. 🙂

2026-01-19 • via Nuitee
A
Ana • extended_group • es
3
Cons:

No se podía dormir, eran las 3 de la mañana y aquello parecía una discoteca, la gente de arriba toda la noche de fiesta pegando voces, no pudimos coger el sueño hasta casi las 5. No repetiré más. Se nota que es un hotel para chavales que solo buscan ir de fiesta y estar borrachos.

2026-01-19 • via Nuitee
M
Margarida • couple • pt
8
2026-01-15 • via Nuitee
Z
Zahira • couple • es
10
2026-01-07 • via Nuitee
S
Sandra • family_with_children • es
5
2025-12-15 • via Nuitee
N
Noelia • family_with_children • es
8
Pros:

Las camas son cómodas y está todo bien limpio

Cons:

Las almohadas y el ruido entre vecinos. Pareces muy finas.

2025-12-12 • via Nuitee
J
Juan Miguel • couple • es
1
Pésima en arreglar las cosas
Pros:

Nada mal servicio

Cons:

El trato

2025-12-11 • via Nuitee