The Dillwyn arms

Hotels
8.1 (757 reviews)
The dillwyn arms 1 Herbert Street Pontardawe, swansea , Swansea , gb

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Broadcast Live sport events
Free wired internet
Golfing on site
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent food quality
Cons:
Cleanliness issues with room
Noise disturbances from outside

Categories

Cleanliness
7.31
There were cleanliness concerns mentioned regarding the dirty carpet and the impression of neglect in room care.
Service
8.78
Staff were described as prompt, friendly, and accommodating, contributing to a positive experience.
Location
8.32
The hotel’s location by the river and nearby amenities were praised, making it convenient and pleasant.
Room Quality
6.77
Some rooms had issues such as noise, hard beds, and insufficient hot water which impacted comfort.
Amenities
7.8
Amenities were generally adequate, but lack of attention to details like trash bins in the room affected perception.
Value for Money
8.76
Most reviews indicated the hotel was a great find for the price, offering good value for money.
Food and Beverage
8.81
Food received high praise for quality and value, particularly the breakfast and evening meals.
Overall Experience
8.28
Despite some issues, guests felt overall satisfied and indicated a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:34

Property Description

Convenient Location in Swansea
Located just 15 km from Grand Theatre, The Dillwyn arms offers a comfortable stay with easy access to popular attractions like Oxwich Bay and Rhossili Bay.

Modern Amenities
With free WiFi, a restaurant, and a bar on-site, guests can enjoy a convenient and relaxing stay. The family rooms and flat-screen TVs with satellite channels ensure a comfortable experience for all.

Delicious Dining Options
Start your day right with a Full English/Irish breakfast during your stay at The Dillwyn arms.

Experience comfort and convenience in Swansea at The Dillwyn arms. Book your stay now for a memorable trip!

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 757 reviews
Cleanliness: 7.31
Service: 8.78
Location: 8.32
Room Quality: 6.77
Amenities: 7.8
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 8.28
K
Kay • couple • gb
8
Excellent evening Stay.
Pros:

Very friendly and helpful staff greeted us and showed us to our room and explained the amenities (breakfast, wifi etc).

2026-05-05 • via Nuitee
J
Jen • solo_traveller • gb
10
2026-05-04 • via Nuitee
C
Curro1979 • solo_traveller • ie
7
Lovelynplace but way too far away from Swansea avoid if you want to be in the city Centre
Pros:

The room was nice and the staff were very friendly

Cons:

The location. Booking.com said it was near the City Centre when infact it was in Neath and cost £30 to get to and from Swansea.

2026-05-03 • via Nuitee
C
cristina • solo_traveller • ie
10
Pros:

Friendliness of staff.
Beautiful breakfast.

2026-04-29 • via Nuitee
J
Joy • solo_traveller • gb
9
Perfect location short walk from town and amenities definitely recommended
Pros:

Visiting relaions so I didn't use the restaurant but did have a lovely evening meal on arrival 😋....the staff were very friendly and helpful making my stay even more enjoyable....and look forward to staying there next year ...plus close to amenities and lovely walks around the town etc

2026-04-26 • via Nuitee
C
Carmen • solo_traveller • es
10
2026-04-21 • via Nuitee
N
Neil • solo_traveller • gb
10
2026-04-15 • via Nuitee
N
Neil • solo_traveller • gb
5
Could be much better with a little TLC
Pros:

Good location just outside the main high street, breakfast was excellent and the staff were super friendly and helpful

Cons:

Not much parking available due to a decking extension, the upstairs part of the pub where the rooms are is a little worn and tired and could be with refurbishment.

2026-04-11 • via Nuitee
A
Allan • solo_traveller • gb
9
Convenient venue.
Pros:

The location was ideal for me. This is the 3rd time I have stayed at this venue and will stay again.
The staff have always been friendly and please to help at any time. I was attending a funeral which was late in the afternoon but they allowed me to have a late checkout which helped me a great deal.

Cons:

Car parking is limited, but it does ease once the locals have left however there are other places very near to park for free the staff will advise where to go.

2026-04-08 • via Nuitee
J
Johnson • solo_traveller • gb
8
Very good, just the location was a little too far for my needs
Pros:

The breakfast was delicious, the location for me wasn’t very good as I needed to be in Swansea, and found the distance a little far

2026-04-01 • via Nuitee
S
Scott • solo_traveller • gb
9
2026-03-31 • via Nuitee
M
Mary • couple • gb
9
Nice hotel in a great location
Pros:

Lovely staff and excellent breakfast

2026-03-31 • via Nuitee
R
Roberts • solo_traveller • gb
10
2026-03-30 • via Nuitee
N
nicholas • solo_traveller • gb
10
2026-03-30 • via Nuitee
H
Helen • couple • fr
8
2026-03-29 • via Nuitee
R
Ray • solo_traveller • gb
10
Pros:

Everything

2026-03-25 • via Nuitee
S
sandra maria • solo_traveller • gb
3
Was ok but wouldn’t return unless as lot of TLC was applied
Pros:

Staff were lovely, breakfast was tasty and large portions

Cons:

Facilities and cleanliness. When I arrived light in room wasn’t working not working so had to buy a drink in the bar while I waited for them to find a bulb. TV controls were very inherited in working and couldn’t receive basic channels on tv. Place needs a lot of TLC x

2026-03-24 • via Nuitee
I
Ian • solo_traveller • gb
10
Comfortable, friendly, homely
Pros:

Location, setting, convenience

Cons:

Nothing

2026-03-21 • via Nuitee
D
David • solo_traveller • gb
8
2026-03-17 • via Nuitee
S
Sadat • solo_traveller • pk
10
2026-03-15 • via Nuitee