The Dillwyn arms

Hotels
8.1 (774 reviews)
The dillwyn arms 1 Herbert Street Pontardawe, swansea , Swansea , gb

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Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Family rooms
Broadcast Live sport events
Free wired internet
Golfing on site
Self parking (surcharge)
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent food quality
Cons:
Cleanliness issues with room
Noise disturbances from outside

Categories

Cleanliness
7.31
There were cleanliness concerns mentioned regarding the dirty carpet and the impression of neglect in room care.
Service
8.78
Staff were described as prompt, friendly, and accommodating, contributing to a positive experience.
Location
8.32
The hotel’s location by the river and nearby amenities were praised, making it convenient and pleasant.
Room Quality
6.77
Some rooms had issues such as noise, hard beds, and insufficient hot water which impacted comfort.
Amenities
7.8
Amenities were generally adequate, but lack of attention to details like trash bins in the room affected perception.
Value for Money
8.76
Most reviews indicated the hotel was a great find for the price, offering good value for money.
Food and Beverage
8.81
Food received high praise for quality and value, particularly the breakfast and evening meals.
Overall Experience
8.28
Despite some issues, guests felt overall satisfied and indicated a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:34

Property Description

Convenient Location in Swansea
Located just 15 km from Grand Theatre, The Dillwyn arms offers a comfortable stay with easy access to popular attractions like Oxwich Bay and Rhossili Bay.

Modern Amenities
With free WiFi, a restaurant, and a bar on-site, guests can enjoy a convenient and relaxing stay. The family rooms and flat-screen TVs with satellite channels ensure a comfortable experience for all.

Delicious Dining Options
Start your day right with a Full English/Irish breakfast during your stay at The Dillwyn arms.

Experience comfort and convenience in Swansea at The Dillwyn arms. Book your stay now for a memorable trip!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 774 reviews
Cleanliness: 7.31
Service: 8.78
Location: 8.32
Room Quality: 6.77
Amenities: 7.8
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 8.28
N
Neil • solo_traveller • gb
10
Excellent
Pros:

Good location, shower and comfort all good. Food is excellent and its good value.

Cons:

Nothing

2026-06-04 • via Nuitee
A
Andrew • solo_traveller • gb
8
Pros:

Breakfast was good. Staff are very friendly.

Cons:

Decor somewhat dated.

2026-06-02 • via Nuitee
G
Gary • solo_traveller • gb
2
Dissapointing - avoid if you want an early night.
Pros:

Room directly above the restaurant/bar area. Constant noise and music till closing (23:20), then noise from staff till midnight. So bad, I checked out after the first night. No soundproofing whatsoever - in the morning, I could hear the conversation of the person in the room next door when they were on the phone.

Cons:

The noise!

2026-06-01 • via Nuitee
P
Peter • solo_traveller • gb
10
Great stay, and will definitely return now I know where you are.
Pros:

I received a warm welcome which continued through my stay. Thank you.

Cons:

Breakfast was great and I felt at home.

2026-06-01 • via Nuitee
A
Aleksandrs • solo_traveller • gb
8
2026-05-29 • via Nuitee
L
Lianne • solo_traveller • gb
7
2026-05-26 • via Nuitee
L
LAWSON • solo_traveller • gb
9
Nothing fancy, but clean, tidy, fully functional and great value
2026-05-26 • via Nuitee
N
nicholas • solo_traveller • gb
10
2026-05-26 • via Nuitee
M
Michael • solo_traveller • gb
7
Good hotel for location and food
Pros:

Good location for what we were doing, very friendly staff, good food menu and nice meals. Bedroom was reasonable, comfy bed.

Cons:

Pillows not very good, a bit lumpy and too soft for me, could do with a fan in the room as very hot. Some areas could do with a deep clean in the hotel area.

2026-05-25 • via Nuitee
• solo_traveller • ch
7
Efficient
Pros:

Nice welcome. Beds comfortable. Excellent value.

Cons:

Nothing the hotel can do about it, but being located literally beside the traffic lights and main crossroads for the village means there the car noise is real. Bring earplugs.

2026-05-25 • via Nuitee
D
Duncan • solo_traveller • gb
9
2026-05-19 • via Nuitee
D
David • extended_group • gb
4
Very basic, but nice staff
Pros:

The staff had been very helpful and accommodating

Cons:

The bed was terrible, hard and the bedding was not very comfortable. The bathroom was very tired

2026-05-16 • via Nuitee
N
Neil • solo_traveller • gb
10
Perfect for working people living out of a suitcase.
Pros:

Very good staff always friendly, great value, good food and good showers.

2026-05-15 • via Nuitee
C
Cynthia • solo_traveller • gb
6
Pros:

Great choice of delicious hot dishes for breakfast. Very friendly staff. Convenient location. Great to have so many tv channels. Handy to have its own car park. We never had a problem parking.

Cons:

Location is convenient but noisy. Bathroom and bedroom could do with some TLC for example put in black out curtains, towel rail in bathroom, hot water tap during the day.

2026-05-10 • via Nuitee
K
Kay • couple • gb
8
Excellent evening Stay.
Pros:

Very friendly and helpful staff greeted us and showed us to our room and explained the amenities (breakfast, wifi etc).

2026-05-05 • via Nuitee
J
Jen • solo_traveller • gb
10
2026-05-04 • via Nuitee
C
Curro1979 • solo_traveller • ie
7
Lovelynplace but way too far away from Swansea avoid if you want to be in the city Centre
Pros:

The room was nice and the staff were very friendly

Cons:

The location. Booking.com said it was near the City Centre when infact it was in Neath and cost £30 to get to and from Swansea.

2026-05-03 • via Nuitee
C
cristina • solo_traveller • ie
10
Pros:

Friendliness of staff.
Beautiful breakfast.

2026-04-29 • via Nuitee
J
Joy • solo_traveller • gb
9
Perfect location short walk from town and amenities definitely recommended
Pros:

Visiting relaions so I didn't use the restaurant but did have a lovely evening meal on arrival 😋....the staff were very friendly and helpful making my stay even more enjoyable....and look forward to staying there next year ...plus close to amenities and lovely walks around the town etc

2026-04-26 • via Nuitee
C
Carmen • solo_traveller • es
10
2026-04-21 • via Nuitee