The Dillwyn arms

Hotels
8.1 (734 reviews)
The dillwyn arms 1 Herbert Street Pontardawe, swansea , Swansea , gb

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Broadcast Live sport events
Free wired internet
Golfing on site
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent food quality
Cons:
Cleanliness issues with room
Noise disturbances from outside

Categories

Cleanliness
7.31
There were cleanliness concerns mentioned regarding the dirty carpet and the impression of neglect in room care.
Service
8.78
Staff were described as prompt, friendly, and accommodating, contributing to a positive experience.
Location
8.32
The hotel’s location by the river and nearby amenities were praised, making it convenient and pleasant.
Room Quality
6.77
Some rooms had issues such as noise, hard beds, and insufficient hot water which impacted comfort.
Amenities
7.8
Amenities were generally adequate, but lack of attention to details like trash bins in the room affected perception.
Value for Money
8.76
Most reviews indicated the hotel was a great find for the price, offering good value for money.
Food and Beverage
8.81
Food received high praise for quality and value, particularly the breakfast and evening meals.
Overall Experience
8.28
Despite some issues, guests felt overall satisfied and indicated a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:34

Property Description

Convenient Location in Swansea
Located just 15 km from Grand Theatre, The Dillwyn arms offers a comfortable stay with easy access to popular attractions like Oxwich Bay and Rhossili Bay.

Modern Amenities
With free WiFi, a restaurant, and a bar on-site, guests can enjoy a convenient and relaxing stay. The family rooms and flat-screen TVs with satellite channels ensure a comfortable experience for all.

Delicious Dining Options
Start your day right with a Full English/Irish breakfast during your stay at The Dillwyn arms.

Experience comfort and convenience in Swansea at The Dillwyn arms. Book your stay now for a memorable trip!

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 734 reviews
Cleanliness: 7.31
Service: 8.78
Location: 8.32
Room Quality: 6.77
Amenities: 7.8
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 8.28
P
Peter • couple • gb
9
Pros:

Warm and friendly welcome plenty of advice on surrounding places to visit

Cons:

extra chair in room more hanging space

2026-02-13 • via Nuitee
W
Wrayon • solo_traveller • gb
7
2026-02-10 • via Nuitee
E
Eddie • solo_traveller • gb
9
Lovely place to stay
Pros:

Staff very helpful nice and clean

Cons:

Just as you leave the car park there is a huge hole in the road not good for small cars but I think that's the weather and poor management of the council

2026-02-10 • via Nuitee
Y
Yvonne • couple • gb
9
Pros:

The team were very friendly, welcoming, and accommodating.
The menu for both dinner and breakfast was vast, and the food was fabulous. We met friends for dinner 13 in total, and all of our food was freshly made and served at the same time.
The bar prices were reasonable.
The rooms were clean and comfortable.
Thank you we had a lovely stay with you.

Cons:

Nothing!!

2026-02-10 • via Nuitee
J
jennifer • solo_traveller • gb
8
Pros:

Very reasonable rates, staff were amazing.

2026-01-30 • via Nuitee
N
Neil • solo_traveller • gb
10
My goto place
Pros:

Always good, my go to place

2026-01-29 • via Nuitee
P
Phylip • solo_traveller • gb
10
Excellent and friendly place. Lovely food
Pros:

Breakfast was superb. Staff were excellent and friendly

Cons:

Nothing

2026-01-24 • via Nuitee
A
Alison • couple • gb
9
2026-01-24 • via Nuitee
S
Sara • solo_traveller • gb
8
Great! Would stay again!
Pros:

Friendly staff, comfortable bed, lovely breakfast.

2026-01-24 • via Nuitee
A
Andrea • couple • gb
9
Pros:

Fabulous staff, very good food.

Cons:

Bed covers

2026-01-21 • via Nuitee
E
Elaine • solo_traveller • gb
8
A very good long week-end stay
Pros:

The welcome, the room and the food were all very good.

The checking out arrangements on the Sunday were very generous too so no scramble to
depart.

Cons:

There was only one chair in the double bedroom so had to use the bed as a comfy chair

Also the parking was an interesting challenge as no enough to satisfy demand but that
is nothing the Dillwyn Arms could do anything about

2026-01-20 • via Nuitee
C
Clare • couple • gb
9
Good value for money, excellent breakfast.
Pros:

Excellent breakfast. Friendly staff. Rooms had tea / coffee making facilities.
Value for money.
Would return if I was in the area.

2026-01-20 • via Nuitee
K
Kent • solo_traveller • gb
8
pleasant friendly welcoming staff and great food,
Pros:

I had to check out before breakfast times-pity, I marked 8.7 out of 10 only because the TV did not work-I thought because of storm-but the signal was in the bar room as guests were watching TV as I purchased and ate the Scampi and chips, which was exceptionally good, all washed down with a pint of Guinness. Easily found and I had room to park my little Ka.

Cons:

I knocked points off because the shower was awkward- hot cold, wouldn't function properly. No SKY box signal -mentioned above, and the bed was to hard for ME- but thats me. Rain and muppets on scooters and souped up cars were noisy throughout the night-but site is on a busy crossroads junction.

2026-01-20 • via Nuitee
K
killiana • solo_traveller • gb
1
never ever again
Pros:

dirty and smelly

Cons:

Dirty and smelly- bad Adour

2026-01-19 • via Nuitee
R
Robert • solo_traveller • gb
7
2026-01-19 • via Nuitee
S
Steven • solo_traveller • gb
9
Nice place & nice staff
Pros:

The accommodation was excellent overall together with the staff plus the food was 5star

Cons:

Couldn't find anything to complain about.

2026-01-19 • via Nuitee
N
nij • solo_traveller • gb
6
Pros:

Pretty uninspiring

Cons:

Lack of parking.

2026-01-19 • via Nuitee
G
Gary • couple • gb
6
2026-01-19 • via Nuitee
C
Carol • family_with_children • gb
5
Could have been better.
Pros:

Breakfast was good. Location was good.

Cons:

No hot water, one of the rooms had no plug for the sink.

2026-01-19 • via Nuitee
D
Dorothy L • solo_traveller • gb
8
It was good, staff excellent
Pros:

Good. Good.

Cons:

Lighting in room and was bit cold

2026-01-19 • via Nuitee