The Dillwyn arms

Hotels
8.1 (788 reviews)
The dillwyn arms 1 Herbert Street Pontardawe, swansea , Swansea , gb

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Bar
Golf course
Private parking
Broadcast Live sport events

Review Highlights

Pros:
Friendly and helpful staff
Excellent food quality
Cons:
Cleanliness issues with room
Noise disturbances from outside

Categories

Cleanliness
7.31
There were cleanliness concerns mentioned regarding the dirty carpet and the impression of neglect in room care.
Service
8.78
Staff were described as prompt, friendly, and accommodating, contributing to a positive experience.
Location
8.32
The hotel’s location by the river and nearby amenities were praised, making it convenient and pleasant.
Room Quality
6.77
Some rooms had issues such as noise, hard beds, and insufficient hot water which impacted comfort.
Amenities
7.8
Amenities were generally adequate, but lack of attention to details like trash bins in the room affected perception.
Value for Money
8.76
Most reviews indicated the hotel was a great find for the price, offering good value for money.
Food and Beverage
8.81
Food received high praise for quality and value, particularly the breakfast and evening meals.
Overall Experience
8.28
Despite some issues, guests felt overall satisfied and indicated a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:34

Property Description

Convenient Location in Swansea
Located just 15 km from Grand Theatre, The Dillwyn arms offers a comfortable stay with easy access to popular attractions like Oxwich Bay and Rhossili Bay.

Modern Amenities
With free WiFi, a restaurant, and a bar on-site, guests can enjoy a convenient and relaxing stay. The family rooms and flat-screen TVs with satellite channels ensure a comfortable experience for all.

Delicious Dining Options
Start your day right with a Full English/Irish breakfast during your stay at The Dillwyn arms.

Experience comfort and convenience in Swansea at The Dillwyn arms. Book your stay now for a memorable trip!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 788 reviews
Cleanliness: 7.31
Service: 8.78
Location: 8.32
Room Quality: 6.77
Amenities: 7.8
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 8.28
S
Steve • solo_traveller • gb
6
Pros:

OK for the price.

2026-06-29 • via Nuitee
M
Martin • solo_traveller • gb
3
Disappointed to say the least. Would not revisit,
Pros:

Food, Bar and staff. Staff were friendly and helpful.
Easy parking.

Cons:

The condition of our bedroom, very dated and scruffy. In need of a complete refurbish.
The image you’ve shown is not at all reflective.
Poor quality bedding and towels. Inconsistent hot water. Mouldy shower dirty windows. Scruffy carpet to name a few
Bedding could have been ironed.
We stayed 2 nights without room servicing.

2026-06-29 • via Nuitee
P
Pramastolea • solo_traveller • gb
10
2026-06-22 • via Nuitee
M
Marian • couple • gb
4
It's a shame that the standards are poor as the staff are hardworking and friendly .
Pros:

Breakfast was fine and the location was perfect as it was near to the venue of wedding we were attending.

Cons:

The twin room we stayed in was very dark with all four walls plus bedding being a very dark petrol blue colour.Given that the room was very dark the fact that the lighting was poor did not help matters.The paintwork was scuffed and chipped .The bedding was a poor quality and the mattresses were terrible.The shower tray had a lot of black mold on it.The room was overlooked by a main road and this was a problem on account of no blinds ot net curtains meaning that the main curtains had to be kept closed which did not help with the lighting situation.The carpet was also dark and badly in need of replacing as it appeared dirty and were sticky underfoot.

2026-06-21 • via Nuitee
M
Melanie • solo_traveller • gb
10
Pros:

Fantastic service and staff really friendly food was amazing.

Cons:

Would have liked to get a table for a evening meal, but it wax fully booked. But this does show how good it was

2026-06-19 • via Nuitee
J
JulesInEurope • solo_traveller • be
10
A great place, and great value
Pros:

Great place, next to a small river. A nice bar which was busy, a great little restaurant that did well-made food. Bedroom overlooking the river...

Cons:

Tv setup could be improved, the bed also, but not bad so as not to sleep well

2026-06-18 • via Nuitee
L
Lorna • solo_traveller • gb
8
2026-06-14 • via Nuitee
E
Evans • solo_traveller • je
8
Excellent stay. Exceeded my expectations. Highly recommend
Pros:

Great location with parking available. Fantastic price and amazingly lovely and helpful staff. Generally very clean with some minor issues that avers don’t need mentioning. Excellent value for money. The bed was the most comfortable bed I’ve ever slept in. And the room had great WiFi and sky tv.
The property provides tea & coffee etc and also shower gel / shampoo / conditioner. The shower itself was lovely and hot (although the water pressure isn’t great).
Very peaceful nights sleep
I would absolutely recommend this properly and will definitely book again in the future.

Cons:

The only real problem which I could have had was the parking is limited, but ideal if you manage to snag a space. (There is parking nearby if you don’t mind a short walk though)

2026-06-12 • via Nuitee
C
Christina • solo_traveller • de
6
Pros:

Super freundlicher Empfang, großes Entgegenkommen bei Frühstückszeit, großartiges Frühstück. Ausstattung prima

Cons:

Einrichtung ist etwas in die Jahre gekommen, beim Kaffee ist noch viel Luft nach oben.

2026-06-11 • via Nuitee
N
nicholas • solo_traveller • gb
10
Pros:

Everything

Cons:

Nothing not to like

2026-06-10 • via Nuitee
J
Jeffrey • solo_traveller • gb
8
Quick. In and out.
Pros:

It was quiet, easy to find and had Sky. Great for the overnight stay I wanted. Had a car park.

Cons:

There's not really anything I didn't like, I was literally there for about 12 hours, most of which I was asleep.

2026-06-08 • via Nuitee
S
Sean • solo_traveller • gb
7
2026-06-08 • via Nuitee
N
Neil • solo_traveller • gb
10
Excellent
Pros:

Good location, shower and comfort all good. Food is excellent and its good value.

Cons:

Nothing

2026-06-04 • via Nuitee
A
Andrew • solo_traveller • gb
8
Pros:

Breakfast was good. Staff are very friendly.

Cons:

Decor somewhat dated.

2026-06-02 • via Nuitee
P
Peter • solo_traveller • gb
10
Great stay, and will definitely return now I know where you are.
Pros:

I received a warm welcome which continued through my stay. Thank you.

Cons:

Breakfast was great and I felt at home.

2026-06-01 • via Nuitee
G
Gary • solo_traveller • gb
2
Dissapointing - avoid if you want an early night.
Pros:

Room directly above the restaurant/bar area. Constant noise and music till closing (23:20), then noise from staff till midnight. So bad, I checked out after the first night. No soundproofing whatsoever - in the morning, I could hear the conversation of the person in the room next door when they were on the phone.

Cons:

The noise!

2026-06-01 • via Nuitee
A
Aleksandrs • solo_traveller • gb
8
2026-05-29 • via Nuitee
L
Lianne • solo_traveller • gb
7
2026-05-26 • via Nuitee
L
LAWSON • solo_traveller • gb
9
Nothing fancy, but clean, tidy, fully functional and great value
2026-05-26 • via Nuitee
N
nicholas • solo_traveller • gb
10
2026-05-26 • via Nuitee