The Dillwyn arms

Hotels
8.1 (747 reviews)
The dillwyn arms 1 Herbert Street Pontardawe, swansea , Swansea , gb

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Broadcast Live sport events
Free wired internet
Golfing on site
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent food quality
Cons:
Cleanliness issues with room
Noise disturbances from outside

Categories

Cleanliness
7.31
There were cleanliness concerns mentioned regarding the dirty carpet and the impression of neglect in room care.
Service
8.78
Staff were described as prompt, friendly, and accommodating, contributing to a positive experience.
Location
8.32
The hotel’s location by the river and nearby amenities were praised, making it convenient and pleasant.
Room Quality
6.77
Some rooms had issues such as noise, hard beds, and insufficient hot water which impacted comfort.
Amenities
7.8
Amenities were generally adequate, but lack of attention to details like trash bins in the room affected perception.
Value for Money
8.76
Most reviews indicated the hotel was a great find for the price, offering good value for money.
Food and Beverage
8.81
Food received high praise for quality and value, particularly the breakfast and evening meals.
Overall Experience
8.28
Despite some issues, guests felt overall satisfied and indicated a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:34

Property Description

Convenient Location in Swansea
Located just 15 km from Grand Theatre, The Dillwyn arms offers a comfortable stay with easy access to popular attractions like Oxwich Bay and Rhossili Bay.

Modern Amenities
With free WiFi, a restaurant, and a bar on-site, guests can enjoy a convenient and relaxing stay. The family rooms and flat-screen TVs with satellite channels ensure a comfortable experience for all.

Delicious Dining Options
Start your day right with a Full English/Irish breakfast during your stay at The Dillwyn arms.

Experience comfort and convenience in Swansea at The Dillwyn arms. Book your stay now for a memorable trip!

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 747 reviews
Cleanliness: 7.31
Service: 8.78
Location: 8.32
Room Quality: 6.77
Amenities: 7.8
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 8.28
R
Ray • solo_traveller • gb
10
Pros:

Everything

2026-03-25 • via Nuitee
S
sandra maria • solo_traveller • gb
3
Was ok but wouldn’t return unless as lot of TLC was applied
Pros:

Staff were lovely, breakfast was tasty and large portions

Cons:

Facilities and cleanliness. When I arrived light in room wasn’t working not working so had to buy a drink in the bar while I waited for them to find a bulb. TV controls were very inherited in working and couldn’t receive basic channels on tv. Place needs a lot of TLC x

2026-03-24 • via Nuitee
I
Ian • solo_traveller • gb
10
Comfortable, friendly, homely
Pros:

Location, setting, convenience

Cons:

Nothing

2026-03-21 • via Nuitee
D
David • solo_traveller • gb
8
2026-03-17 • via Nuitee
S
Sadat • solo_traveller • pk
10
2026-03-15 • via Nuitee
P
Paula • solo_traveller • gb
8
Service was good, good value, clean
Pros:

Straightforward

Cons:

Tv didn’t work

2026-03-12 • via Nuitee
B
BOWDLER • solo_traveller • gb
9
2026-03-08 • via Nuitee
R
Robert • solo_traveller • gb
10
Friendly, clean and fantastic value for money. Don’t leave without experiencing the breakfast!
Pros:

Friendly staff, clean and comfortable room and the breakfast (recommend the Full Welsh) was unbelievably good. ‘Banging’ as they say. 😂

Cons:

Limited parking space but was lucky to squeeze myself in. The traffic noise was quite loud from room no.4. Was needing to get up early so didn’t affect the enjoyment of my stay.

2026-03-04 • via Nuitee
S
Sara • solo_traveller • gb
10
2026-03-03 • via Nuitee
R
Rachel • solo_traveller • gb
10
Exactly what I needed to reenergise after a busy half term
Pros:

Extremely friendly staff, comfortable room, good internet, nice bathroom, comfortable bed. Great location close to shops. Delicious, good quality food.

Cons:

The lights are quite dim but it wouldn't deter me from staying again.

2026-03-01 • via Nuitee
N
Neil • solo_traveller • gb
10
Pros:

Comfy, good shower and food.

2026-02-26 • via Nuitee
N
Nicola • solo_traveller • gb
8
Did what it said on the tin...friendly
2026-02-25 • via Nuitee
N
Neil • solo_traveller • gb
7
2026-02-23 • via Nuitee
G
Gemma • solo_traveller • gb
8
2026-02-23 • via Nuitee
C
Chris • solo_traveller • gb
7
2026-02-23 • via Nuitee
P
Peter • couple • gb
9
Pros:

Warm and friendly welcome plenty of advice on surrounding places to visit

Cons:

extra chair in room more hanging space

2026-02-13 • via Nuitee
W
Wrayon • solo_traveller • gb
7
2026-02-10 • via Nuitee
Y
Yvonne • couple • gb
9
Pros:

The team were very friendly, welcoming, and accommodating.
The menu for both dinner and breakfast was vast, and the food was fabulous. We met friends for dinner 13 in total, and all of our food was freshly made and served at the same time.
The bar prices were reasonable.
The rooms were clean and comfortable.
Thank you we had a lovely stay with you.

Cons:

Nothing!!

2026-02-10 • via Nuitee
E
Eddie • solo_traveller • gb
9
Lovely place to stay
Pros:

Staff very helpful nice and clean

Cons:

Just as you leave the car park there is a huge hole in the road not good for small cars but I think that's the weather and poor management of the council

2026-02-10 • via Nuitee
J
jennifer • solo_traveller • gb
8
Pros:

Very reasonable rates, staff were amazing.

2026-01-30 • via Nuitee