Facilities

Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Express check-in/check-out
Non-smoking throughout
Shared lounge/TV area
Shared kitchen
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Comfortable
Responsive host
Good amenities
Beautiful views
Cons:
Cleanliness issues
Complicated check-in process
Noise from surroundings

Categories

Cleanliness
5.54
Several complaints about cleanliness including dirty bedding upon arrival.
Service
9.51
The host was very responsive in most cases, although staff availability was a concern in some reviews.
Location
8.05
Good location, but noise from the surrounding area was mentioned.
Room Quality
8.5
Generally good with beautiful views, but issues with cleanliness were noted.
Amenities
9.53
Fully equipped with essentials and pet-friendly features were praised.
Value for Money
8.99
Overall perceived to be good value, though not highlighted in reviews.
Food and Beverage
9.04
Not specifically mentioned, assumed standard quality for this hotel tier.
Overall Experience
8.01
Mixed experiences with notable positives but significant negative feedback on cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 14:19

Property Description

Luxurious Amenities

Indulge in a garden oasis with a shared kitchen and outdoor fireplace. Enjoy the sun terrace and 24-hour front desk, with free WiFi throughout.

Modern Comforts

Unwind in stylish units with air conditioning, flat-screen TV, and fully equipped kitchen. Relax in the seating area or pamper yourself in the private bathroom with premium amenities.

Convenient Location

Explore nearby attractions like Phillips Collection and National Mall. Just 11 km from Ronald Reagan Washington National Airport.

To book your stay at Pure Voyage Shaw and experience luxury at its finest!

Important information:

When traveling with pets, please note that an extra charge of 25 USD$ per pet, per night applies. with a maximum of 2 pets allowed. Please note that the property can only allow pets with a maximum weight of 50 pounds. Guests are required to complete information requested by a message once the reservation is made and to send a photo identification & credit card (only the last 4 digits and name of the cardholder must be seen) in order to approve the reservation.

As we are not a conventional hotel, guests do their own check-in with codes and electronic keys that we send before their arrival at the apartment. Our units are ready to occupy, However, please note that we provide essential items (toilet paper, kitchen towels, detergents, soap, etc) and are intended to last for the duration of your stay. Once they are depleted, it is the responsibility of the guests to purchase their own supplies.

Special Requests are subject to availability and additional charges may applyThis property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Location

Guest Reviews

8.4
Based on 207 reviews
Cleanliness: 5.54
Service: 9.51
Location: 8.05
Room Quality: 8.5
Amenities: 9.53
Value for Money: 8.99
Food and Beverage: 9.04
Overall Experience: 8.01
R
Ronald • couple • us
10
2026-01-20 • via Nuitee
M
Martin • solo_traveller • us
10
2026-01-19 • via Nuitee
C
Clare • extended_group • gb
8
2026-01-15 • via Nuitee
S
Stephen • couple • us
10
The cleanliness was beyond my lofty expectations. Property manager was prompt with responses.
2026-01-10 • via Nuitee
D
Detoine • couple • us
10
Best stat ever. The apartment wass great. The ppl wass also very friendly too.
Pros:

It was very nice, a lot of space and great location.

2026-01-08 • via Nuitee
S
Svetlana • family_with_children • us
10
Very comfortable
Pros:

Nice place , nice location

Cons:

All like

2025-12-06 • via Nuitee
P
Patrick • couple • us
10
2025-12-03 • via Nuitee
A
Adkins • couple • us
10
Pros:

Beautiful, clean, good location, and awesome host.

Cons:

Nothing.

2025-11-24 • via Nuitee
T
Tom • extended_group • us
10
2025-11-19 • via Nuitee
K
Khan • couple • ae
10
The place is more than a 🌟🌟🌟🌟🌟 Accommodation. Keep it up Pure Voyage.
Pros:

We had a wonderful stay at this place! The self-check-in process was seamless, and the property manager and his team did an excellent job ensuring everything was in order. The unit was fully equipped with all the essentials, including towels, shampoo, and a thoughtfully prepared coffee station. It was also Pet friendly, which was a great touch. Make sure to review the property pictures, they have a lot of varieties to choose from!

Cons:

Everything was Amazing.

2025-10-30 • via Nuitee
T
Tom • family_with_children • us
10
Great rooms with wonderful views.
Pros:

The staff was excellent especially the doormen at the entrance of the building.

Cons:

There was a lot of emergency vehicles due to the hospital across the way, but it wasn’t a big problem at all.

2025-10-24 • via Nuitee
M
Michael • family_with_children • us
4
Overall a disappointing stay. Will not be back.
Pros:

The space that the property had was ok.

Cons:

Overly complicated approval, check-in and access processes. Which didn’t actually work. Especially given it was booked through booking.com.
We arrived slightly early at check-in (1 hour before). We entered the property and it was still dirty and needing cleaned from previous occupants. We contacted property manager and he advised we were too early.
We returned at check-in time to find the property made up. Whilst fresh sheets were on the beds, the top bedding had not been cleaned. Since only a thin sheet was on the bed, the top bedding was needed. We had to clean these ourselves in the washer/dryer.
Limited cutlery / glass wear also for a family of 4.
The property location was also noisy, with traffic and adjacent properties bang / ringing door bells and shouting in early hours of morning. Woken up multiple times.
Overall a disappointing stay. Will not be back.

2025-10-20 • via Nuitee
F
Fabio Alexander • solo_traveller • co
10
Excelente estadía
Pros:

Las instalaciones excelentes, alojamiento cómodo y espacioso, cocina funcional bien dotada

Cons:

En los alrededores mucha indigencia, aunque sé que no es del alojamiento, fue un proceso de reserva no precencilal, hizo falta el contacto con una persona en la entrada, para explicaciones y consultas

2025-10-12 • via Nuitee
C
Christopher • family with young children • us
8
Very good
2025-07-25 • via Nuitee
A
Armani • group • us
10
Exceptional
2025-07-16 • via Nuitee
A
Arti • group • pk
8
Overall it was a great stay. The host is very responsive.
Pros:

Property itself

2025-07-14 • via Nuitee
L
Linh • group • vn
4
STAY FAR AWAY, YOU HAVE BEEN WARNED.
Pros:

THIS IS WORST EXPERIENCE OF MY LIFE

Cons:

STAY FAR AWAY THIS PROPERTY
Absolutely the worst experience ever. There was no staff available to help with anything—completely nonexistent. Our toilet was clogged and the entire room reeked so badly we could barely breathe. I called over ten times from morning until night, and not a single person answered or showed up to fix the issue. The stench lasted the entire day and night. This place completely ruined our trip.

To make things worse, these people even scam many guests out of their deposit money. I honestly don’t know how they can live peacefully every day treating customers like this and stealing people’s money. If you’re looking to destroy your vacation and feel helpless and ignored, go ahead and book this dump. You’ve been warned—stay far away. Or you have to call over 10 phone calls over 7 days to get someone to help you when problems on your stay. After that is 3 months calling to get deposit money back.

Their way of doing business is like some shady black-alley operation, with zero integrity, zero dignity, zero accountability. If you looking to waste your money, your time, and ruin your best time. Come here and stay! They will treat you like trash and scam you.
I call booking 8 times this month, even they were frustrated about this play. STAY FAR AWAY THIS PROPERTY

2025-07-11 • via Nuitee
J
Jecamiah • solo traveller • us
6
While the location was good this place would not be my first choice if I return.
Pros:

The location is really great. And the amount of space in the apt was really good.

Cons:

The electronic lock in the apt door didn’t work and we had trouble contacting the management company to get steady access. Inside the apt, there was lots of things that didn’t work - light that could not be turned on, mirrors that were sitting in the floor - and there were only sheets and throws; no real blankets or comforters.

Additionally, I had to follow up with the company to get the $300 damage deposits refunded to my credit card.

All these things combined, plus the cumbersome identification process when reserving the space, leads me to not return to this location in the future.

2025-07-09 • via Nuitee
K
Kartheek • group • us
7
Good location but amenities need improvements
Pros:

Convenient location and close to all the restaurants and bars. Clean apartment. Property manager was prompt to replace coffee machine that wasn't working but got no response regarding the freezer not working. Its an expensive place so these things should be taken care of quickly. Lack of accountability.

Cons:

Coffee machine was broken but they sent a new one. Sent several messages about freezer not working but got no response. No apology either. For such a high priced apartment these things should be taken care of.

2025-07-05 • via Nuitee
H
Heejun • young couple • us
10
Exceptional
2025-06-27 • via Nuitee