Sevil star hotel

Hotels
5.6 (13 reviews)
Karaca Sokak , Istanbul , tr

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Front desk (limited hours)
Free wired internet
Offsite parking discounted rates available
Internet access
Japanese garden
Covered parking

Review Highlights

Cons:
Poor cleanliness
Underwhelming room quality
Missing amenities
Poor value for money
Inconsistent service

Categories

Cleanliness
3.22
Numerous complaints about bugs, cockroaches, and dirty beds.
Service
7.73
Staff were generally friendly, but experiences varied with maintenance response.
Location
8.23
The location was convenient for sightseeing, a positive aspect mentioned.
Room Quality
4.72
Complaints about old rooms and issues with facilities and cleanliness.
Amenities
5.23
Many amenities reported as missing, such as utensils and toiletries.
Value for Money
4.22
Overall assessment indicates poor value given the complaints.
Food and Beverage
7.23
Breakfast was acceptable but not outstanding.
Overall Experience
4.22
Overall dissatisfaction expressed; many severe issues were highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 01:36

Property Description

Luxurious Amenities
The accommodation features a spa bath, air conditioning, and a fully equipped kitchen, providing guests with a luxurious stay.

Convenient Location
Located near popular attractions like Istiklal Street and Taksim Square, Sevil star hotel offers guests easy access to explore the city of Istanbul.

Personalized Service
With a 24-hour front desk and on-site parking, guests can expect personalized service and convenience throughout their stay at Sevil star hotel.

Book your stay at Sevil star hotel today for a luxurious and convenient experience in Istanbul!

Check-in and check-out hours:
Check-out: 12:00 AM

Location

Guest Reviews

5.6
Based on 13 reviews
Cleanliness: 3.22
Service: 7.73
Location: 8.23
Room Quality: 4.72
Amenities: 5.23
Value for Money: 4.22
Food and Beverage: 7.23
Overall Experience: 4.22
B
Bangó • couple • de
10
2025-11-13 • via Nuitee
A
Alshawwa • solo_traveller • be
1
Sleeping on the street is better than sleeping here
Cons:

I'll never go back, even for free.
The pictures online are completely different from reality.
Nothing works.
Bug and cockroaches.
Everything is old.
There isn't even a spoon or cup.
The bed is dirty and dust is everywhere.
No toilet paper or bath towels.
I left and booked another place.
I paid money for nothing.

2025-11-02 • via Nuitee
A
Andrey • couple • bg
4
Pros:

Местоположението беше близо до местата, които искахме да разглеждаме, затова ни устройваше напълно. Закуската беше ок. Избрахме го, защото имаше безплатен паркинг

Cons:

Пише, че има паркинг, но когато ги питах къде да спрем колата, на момента се зачудиха малко и отредиха едно място, което може и да е към тях, може и да не е. Не се знае, или поне аз с такова впечатление останах. В информацията на страницата им пишеше, че може от 11 или 12 часа (не помня с точност) да се настаним. Ние пристигнахме към 13 часа и се настанихме едва в 14, защото още чистеха стаите. Не е проблем, но поне да си сверят информацията и да не подлъгват хората. Банята на моменти нямаше топла вода, а сифонът беше запушен и при всяко къпане душ кабината се пълнеше с вода. Една от вечерите беше студено и пуснах климатика на топло и слаб режим, за да поддържа температурата. По някое време човек от персонала дойде и ме помоли да изключа климатика, защото вдигал шум на долният етаж. Реших, че не е проблем и ще го изключа. След малко пак почука на вратата и ме помоли да му дам дистанционното. Крайно неприятно ми стана. Имахме късмет, че времето се задържа топло през идните дни и нямахме проблеми.

2025-10-31 • via Nuitee
C
Cynthia • family_with_children • fr
10
Pros:

La propreté et le service du petit déjeuner en chambre.

Cons:

La première chambre qu'on a eu un WC ou il y avais un fuite et de la moisissure au plafond.

2025-10-14 • via Nuitee
J
Juris Kalnitis • solo_traveller • lv
6
2025-10-08 • via Nuitee
A
Alkaka • solo_traveller • se
5
Staff are friendly
Pros:

Staff are friendly

Cons:

AC was not working all days, and there was contraction close to the hotel every day from morning till evening

2025-09-29 • via Nuitee
C
Catalano • family_with_children • it
1
truffa e di disagio per me e la mia famiglia ci siamo ritrovati per strada e cercare altro alloggio
Pros:

nulla perchè all'arrivo host mi comunica che la prenotazione non è valida quindi dopo aver pagato
mi comunica che se volevo pernottare mi avrebbe dato 2 stanze per 7 persone in un altra struttura sua
molto degradante e pagare nuovamente perchè lui diceva che la prenotazione con booking non era valida perchè
lui con booking non centrava nulla .
quindi tutta questa storia mi sa di truffa e di disagio per me e la mia famiglia

Cons:

tutto. questa struttura lavora cosi truffando i clienti
ti fa pagare e poi all' arrivo ti dice che lui non è affiliato con booking
e quindi il furbo sapendo che hai necessita di un alloggio ti propone in altro alloggio da schifo facendo pagare
nuovamente è quindi truffa il cliente da una parte ma dall'altra parte truffa anche booking .
quidi questa struttura e sconsigliabile al 100 %

2025-09-17 • via Nuitee
K
Krishan • couple • in
9
2025-07-20 • via Nuitee
L
Lyliam • group • es
7
Good
2025-05-05 • via Nuitee
F
Faheem • with friends • de
7
Best affordable & clean stay
Pros:

stay was Good, room was nice snd clean even staff was so good but yeah they didnt provide toiletries except toilet papers , Well i was expecting some soap or shampoo. Tv was not working but yeah it was fine for me as i dont use tv. rest i love staying here

2025-04-11 • via Nuitee
M
Muhammad • young couple • gb
1
Owner shouldn’t be rude
Pros:

The owner was very rude time was mention here for check in was at 11 and when we reach the at 12 he said time for check in at 2 pm . And in description it was mentioned that there are two beds which they didn’t provide and we ask for towel so many times they didn’t provided

2024-11-23 • via Nuitee
L
Leila • solo traveller • ir
10
Exceptional
2024-11-12 • via Nuitee
B
Benyamin • young couple • se
1
Bad
Pros:

One of the personal was helpful

Cons:

Place, cleaning once a week, towel and bedding change only once every 2 week they said.
Nothing in the facilities is right, no washing machine, no stove
Awful service from management
First night one of our rooms didn't even have any cooling equipments, nothing

2024-07-25 • via Nuitee