Grand Darul Makmur Hotel Kuantan

Hotels
8.2 (758 reviews)
Lot 5 & 10 Lorong Gambut Off Jalan Beserah , Kuantan , my

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Cons:
Limited parking
Breakfast variety needs improvement

Categories

Cleanliness
7.55
Some comments noted dirtiness in the bed sheets and need for more cleaning.
Service
8.55
Services were generally regarded as good with friendly staff.
Location
8.55
Strategic location near the mall and beach, with easy access to other places.
Room Quality
8.45
Rooms are spacious and comfortable, though there were issues with cleanliness.
Amenities
8.05
Amenities were generally acceptable, though some issues were raised regarding parking.
Value for Money
8.05
Considered satisfying given the amenities and location despite some drawbacks.
Food and Beverage
8.15
Breakfast options were noted as limited, but overall food was appreciated.
Overall Experience
8.25
Overall positive experience despite a few complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:07

Property Description

Luxurious Amenities

From the outdoor pool to the sauna, our hotel offers a range of luxurious amenities for guests to enjoy during their stay.

Gourmet Dining

Indulge in a variety of culinary delights at our three dining options, catering to different tastes from traditional Malay cuisine to Chinese dishes.

Family-Friendly Features

With a children's playground and spacious soundproofed rooms, our hotel is perfect for families looking to relax and unwind together.

To experience these amenities and more, book your stay at Grand DarulMakmur Hotel Kuantan today!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that the property is undergoing maintenance works until further notice. As a result, the fitness center is closed and hot water is not available.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People 11 years old and over stay for MYR 58 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 758 reviews
Cleanliness: 7.55
Service: 8.55
Location: 8.55
Room Quality: 8.45
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.15
Overall Experience: 8.25
S
Syed Abdul Aziz • family_with_children • my
7
Pros:

Location

Cons:

Old furniture and not that clean

2026-02-13 • via Nuitee
S
Saidatul Nizam • family_with_children • my
10
One night in kuantan.
Pros:

Hotel facilities & places around the hotel.
Breakfast menu & food was great.

Cons:

Quite noisy sometimes during midnight due close to main road.

2026-02-08 • via Nuitee
M
Masirah • extended_group • my
9
Best
Pros:

Bilik besar, bersih dan selesa.

Cons:

Tiada water heater.

2026-01-30 • via Nuitee
N
Norhafizan • family_with_children • my
10
A nice staycation hotel for my small family to explore kuantan.
Pros:

Nice variety of food and clean pool

Cons:

Car park is under hot day light.

2026-01-19 • via Nuitee
Y
YOGASUNDARAM • solo_traveller • sg
8
I liked the restaurant in the hotel where it was easy to get food.
Pros:

Good location and easy access to other places.
The room was good but need more cleaning. Rooms need more power sockets.

Cons:

Complimentary breakfast needs to be improved by having more choice of food. More cleaning staff required to keep the facility clean and tidy.

2026-01-19 • via Nuitee
J
Joyce • family_with_children • my
7
2026-01-19 • via Nuitee
H
Herdawati • couple • my
9
2026-01-16 • via Nuitee
H
Herdawati • couple • my
9
2026-01-16 • via Nuitee
N
nor muhaini • couple • my
9
2026-01-16 • via Nuitee
A
Amalina • extended_group • my
10
Pros:

Room nice. Friendly staff.

2026-01-15 • via Nuitee
A
AHMAD JAFREE • family_with_children • my
10
2026-01-14 • via Nuitee
M
mdkhairudin • family_with_children • my
9
2026-01-11 • via Nuitee
S
San Yuen • couple • my
5
Cons:

not modern,abit dated. not grand as per the name

2026-01-10 • via Nuitee
Q
qurratul ainie • family_with_children • my
10
2026-01-07 • via Nuitee
D
DZUL HELMY • family_with_children • my
6
2026-01-07 • via Nuitee
Q
qurratul ainie • family_with_children • my
10
2026-01-01 • via Nuitee
R
Rosmaliana • couple • my
8
Pros:

ok tq

2025-12-31 • via Nuitee
• couple • my
8
2025-12-30 • via Nuitee
E
engku ghaz adli • family_with_children • my
8
Pros:

big and comfy room, i think among the largest hotel room in kuantan

Cons:

so far nothing to complaint

2025-12-30 • via Nuitee
P
Peggy Phang • family_with_children • my
8
Pros:

the room space is big enough & facilities is excellent, however, a little bit dirty found at bed sheet (acceptable).

2025-12-29 • via Nuitee