Grand City Hotel Kuantan

Hotels
6.1 (82 reviews)
A27 Jalan Haji Ahmad 7 , Kuantan , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Lift / Elevator
Car hire
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Good value for the price
Nice room size
Hidden location from city
Cons:
Cleanliness issues
Air conditioning not effective
Broken amenities

Categories

Cleanliness
3.91
The floor was not clean and the pillow is smelly.
Service
7.38
Standard service quality for a hotel of this rating.
Location
7.92
Hidden place from the city.
Room Quality
5.87
The size of the room was satisfactory.
Amenities
4.9
Limited amenities; aircond issues and broken furniture.
Value for Money
6.86
It's worth the price.
Food and Beverage
6.01
Standard quality for this hotel tier.
Overall Experience
5.98
Average experience, some positives but several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 09:30

Property Description

Convenient Location
With Berjaya Megamall and East Coast Mall just a short walk away, Grand City Hotel Kuantan II offers a central location for guests to explore the city.

Comfortable Rooms
Enjoy a comfortable stay in our air-conditioned rooms equipped with essential amenities such as a TV, tea/coffee-making facilities, and complimentary toiletries in the en suite bathrooms.

Easy Access to Local Cuisine
Guests can indulge in a variety of local cuisine options within walking distance or take a short drive to Tanjung Lumpur for seafood delights.

To experience convenience and comfort in the heart of Kuantan, book your stay at Grand City Hotel Kuantan II today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Currently, we accept only Vaccinated guests into our property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.1
Based on 82 reviews
Cleanliness: 3.91
Service: 7.38
Location: 7.92
Room Quality: 5.87
Amenities: 4.9
Value for Money: 6.86
Food and Beverage: 6.01
Overall Experience: 5.98
M
muhamad farez • solo_traveller • my
7
2026-05-07 • via Nuitee
N
Norfadzilah • solo_traveller • my
9
2026-05-06 • via Nuitee
A
Azuwan Sarudin • solo_traveller • my
9
Pros:

Like everything except elevator. Please repair it. Tq

Cons:

Just the elevator. Difficult for old people

2026-05-05 • via Nuitee
N
Nurdina • couple • my
5
2026-05-01 • via Nuitee
A
azli • solo_traveller • my
8
2026-05-01 • via Nuitee
F
Farhan • couple • my
10
2026-04-28 • via Nuitee
M
muhammad • solo_traveller • my
7
2026-04-18 • via Nuitee
N
Norita • solo_traveller • my
10
Pros:

Lokasi dalam bandar tapi best tenang sunyi..bilik dan katil pun selesa.. recommended!!

2026-04-15 • via Nuitee
T
Teck Ann • extended_group • gb
7
Pros:

Good location and helpful staff

2026-04-13 • via Nuitee
S
Shukor8757 • solo_traveller • my
6
Pros:

Value for money

Cons:

1) Room smells with cigarete.
2)If you need A peacefull night dont booked here.
Location near disco and they played very loud music. Your can feel that your heartbeat follow the tempo of the music.

2026-04-04 • via Nuitee
E
Edshar • family_with_children • my
9
2026-03-28 • via Nuitee
N
Norzie • extended_group • my
10
Pros:

Near the city

2026-03-27 • via Nuitee
M
MNor • family_with_children • my
10
2026-03-26 • via Nuitee
S
syukri • couple • my
9
2026-03-23 • via Nuitee
C
Che Wan Ghazali C Wan Mohammad • extended_group • my
8
2026-03-23 • via Nuitee
Z
Zainuddin • family_with_children • my
10
2026-03-22 • via Nuitee
A
AMIRATUL AIFA • solo_traveller • my
10
Worth my money.
Pros:

Friendly staff, clean room, strategic place.

Cons:

Almost none.

2026-03-22 • via Nuitee
M
Mohamad • family_with_children • my
1
2026-03-20 • via Nuitee
R
Rehman • family_with_children • my
10
Pros:

Front dest staff is name alishah she is very helpful & good attitude 🤗

2026-03-09 • via Nuitee
B
Binti Zulkafli • solo_traveller • my
7
2026-03-02 • via Nuitee