Grand City Hotel Kuantan

Hotels
6.1 (66 reviews)
A27 Jalan Haji Ahmad 7 , Kuantan , my
secoms2023@gmail.com

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Lift / Elevator
Car hire
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Good value for the price
Nice room size
Hidden location from city
Cons:
Cleanliness issues
Air conditioning not effective
Broken amenities

Categories

Cleanliness
3.91
The floor was not clean and the pillow is smelly.
Service
7.38
Standard service quality for a hotel of this rating.
Location
7.92
Hidden place from the city.
Room Quality
5.87
The size of the room was satisfactory.
Amenities
4.9
Limited amenities; aircond issues and broken furniture.
Value for Money
6.86
It's worth the price.
Food and Beverage
6.01
Standard quality for this hotel tier.
Overall Experience
5.98
Average experience, some positives but several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 09:30

Property Description

Convenient Location
With Berjaya Megamall and East Coast Mall just a short walk away, Grand City Hotel Kuantan II offers a central location for guests to explore the city.

Comfortable Rooms
Enjoy a comfortable stay in our air-conditioned rooms equipped with essential amenities such as a TV, tea/coffee-making facilities, and complimentary toiletries in the en suite bathrooms.

Easy Access to Local Cuisine
Guests can indulge in a variety of local cuisine options within walking distance or take a short drive to Tanjung Lumpur for seafood delights.

To experience convenience and comfort in the heart of Kuantan, book your stay at Grand City Hotel Kuantan II today.

Important information:

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
A damage deposit of MYR 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Currently, we accept only Vaccinated guests into our property.

Check-in and check-out hours:

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.1
Based on 66 reviews
Cleanliness: 3.91
Service: 7.38
Location: 7.92
Room Quality: 5.87
Amenities: 4.9
Value for Money: 6.86
Food and Beverage: 6.01
Overall Experience: 5.98
M
MNor • family_with_children • my
10
Pros:

𝕊𝕖𝕞𝕦𝕒 𝕤𝕖𝕜𝕒𝕝𝕚

Cons:

𝕋𝕚𝕒𝕕𝕒

2026-02-12 • via Nuitee
M
Musa • solo_traveller • my
7
2026-02-10 • via Nuitee
N
Norzie • couple • my
7
2025-10-04 • via Nuitee
S
Shamsul • couple • my
5
2025-09-28 • via Nuitee
N
Nordin • solo_traveller • my
8
2025-09-18 • via Nuitee
S
shakila • family_with_children • my
10
2025-09-15 • via Nuitee
A
Abdullah • solo_traveller • my
10
2025-09-15 • via Nuitee
M
Mohd Faizul • extended_group • my
8
2025-09-14 • via Nuitee
J
Jney • family_with_children • my
6
2025-09-06 • via Nuitee
S
Shah • extended_group • my
6
Pros:

good

Cons:

n0 komen

2025-09-05 • via Nuitee
M
Mohd • young couple • my
10
Exceptional
2025-07-24 • via Nuitee
N
Nur • family with young children • my
6
Pleasant
2025-07-24 • via Nuitee
H
Haiqal • young couple • my
10
Exceptional
2025-07-17 • via Nuitee
A
Azni • young couple • my
7
Good
Cons:

Aircond not really cool, no remote tv, side lamp not working.

2025-07-10 • via Nuitee
A
Aishatul • family with young children • my
3
Poor
Pros:

It's worth the price.
The size of the room was 👍

Cons:

The single chair is broken but still there. The bed is clean, but the pillow is smelly. The aircond remote was out of battery. The floor was not clean.

2025-07-04 • via Nuitee
J
Johan • group • my
6
Pleasant
2025-06-30 • via Nuitee
A
Amierul • review category business travellers • my
4
Disappointing
2025-06-28 • via Nuitee
A
Asri • solo traveller • my
4
Disappointing
2025-06-26 • via Nuitee
P
Putri • family with young children • my
7
Good
Pros:

I like because it Hidden place from city. Have a lift

Cons:

Because no channel tv. Have one chanel only. But its okay because one day only

2025-06-22 • via Nuitee
P
Puteri • solo traveller • my
8
Very good
2025-06-20 • via Nuitee