Grand City Hotel Kuantan

Hotels
6.1 (115 reviews)
A27 Jalan Haji Ahmad 7 , Kuantan , MY

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Car hire
See all facilities

Review Highlights

Pros:
Good value for the price
Nice room size
Hidden location from city
Cons:
Cleanliness issues
Air conditioning not effective
Broken amenities

Categories

Cleanliness
3.91
The floor was not clean and the pillow is smelly.
Service
7.38
Standard service quality for a hotel of this rating.
Location
7.92
Hidden place from the city.
Room Quality
5.87
The size of the room was satisfactory.
Amenities
4.9
Limited amenities; aircond issues and broken furniture.
Value for Money
6.86
It's worth the price.
Food and Beverage
6.01
Standard quality for this hotel tier.
Overall Experience
5.98
Average experience, some positives but several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 09:30

Property Description

Convenient Location
With Berjaya Megamall and East Coast Mall just a short walk away, Grand City Hotel Kuantan II offers a central location for guests to explore the city.

Comfortable Rooms
Enjoy a comfortable stay in our air-conditioned rooms equipped with essential amenities such as a TV, tea/coffee-making facilities, and complimentary toiletries in the en suite bathrooms.

Easy Access to Local Cuisine
Guests can indulge in a variety of local cuisine options within walking distance or take a short drive to Tanjung Lumpur for seafood delights.

To experience convenience and comfort in the heart of Kuantan, book your stay at Grand City Hotel Kuantan II today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Currently, we accept only Vaccinated guests into our property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.1
Based on 115 reviews
Cleanliness: 3.91
Service: 7.38
Location: 7.92
Room Quality: 5.87
Amenities: 4.9
Value for Money: 6.86
Food and Beverage: 6.01
Overall Experience: 5.98
N
Nur Dzuharah • couple • my
7
2026-09-04 • via Nuitee
Z
Zakiah Anim • family_with_children • my
4
I dont even stay there, i just check in for about 5 minutes and its non-refundable. I was quite dissapointed that the pi
Pros:

Near to city

Cons:

The room direction is not correct and i smell cigarettes smokes once i am in walkway area in level 2. There even smell colok, and we were shocked that we found a chinese prayer in public accessible area. The room also claimed to be next to each other but it is not. And the furniture is worn out and i don’t even inspect the bedd sheet once i found that.

2026-08-31 • via Nuitee
E
Ekin • solo_traveller • my
9
2026-08-31 • via Nuitee
Y
Yeh • family_with_children • my
7
2026-08-31 • via Nuitee
A
ami • solo_traveller • my
5
2026-08-29 • via Nuitee
M
markonah • family_with_children • my
7
2026-08-05 • via Nuitee
M
Mohamad • couple • my
6
2026-07-25 • via Nuitee
N
Normah Raza • solo_traveller • my
7
Pros:

We book 2 room. Double room quite small . But family room is just nice.

Cons:

No coffee or tea sachet are provided.

2026-07-13 • via Nuitee
A
Azira • solo_traveller • my
10
2026-07-11 • via Nuitee
N
Nurfatin Fiktriyah • extended_group • my
9
Pros:

the adik receptionist really friendly and helpful. kuddos!

Cons:

please buang signboard lama dekat hotel lama. got confused. thank god the adik receptionist boleh guide sampai the new place.

2026-07-06 • via Nuitee
I
Izah • couple • my
1
It was hard to find the entrance, and difficult to get through to the hotel by phone. I couldn't get a refund after
Pros:

Nothing

Cons:

Nothing

2026-07-04 • via Nuitee
M
Muhammad Mu’az • family_with_children • my
3
2026-07-02 • via Nuitee
N
Norazuani • solo_traveller • my
3
2026-06-30 • via Nuitee
B
Badry • couple • my
4
2026-06-26 • via Nuitee
F
FATIN • extended_group • my
7
2026-06-26 • via Nuitee
M
MOHAMAD • solo_traveller • my
5
2026-06-23 • via Nuitee
F
Farhan • couple • my
10
2026-06-23 • via Nuitee
A
Aziz • solo_traveller • my
7
2026-06-21 • via Nuitee
Z
zulk1fl1 • solo_traveller • my
7
2026-06-21 • via Nuitee
N
Nur Syamilah • solo_traveller • my
10
Pros:

Room clean.. Toilet clean..

Cons:

Nothing..

2026-06-21 • via Nuitee