Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Varied breakfast options
Cons:
Cleanliness issues
Inconvenient amenities

Categories

Cleanliness
7.56
Several reviews indicate issues with cleanliness, such as dirty areas and insufficient cleaning.
Service
9.03
Positive comments about friendly and helpful staff were noted across multiple reviews.
Location
9.07
Multiple reviews highlighted the great location close to beaches and nightlife.
Room Quality
8.02
Some comments noted issues with mattress quality, but overall views were still positive.
Amenities
8.55
Amenities received a generally positive sentiment despite minor complaints about specific items missing.
Value for Money
8.01
Some concerns over the cost relative to the quality of cleanliness.
Food and Beverage
8.56
Breakfast received positive reviews, particularly regarding variety and taste.
Overall Experience
8.43
Overall stay was enjoyable, with positive sentiments expressed despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:26

Property Description

Luxurious Accommodation
New Heaven Hotel offers beautifully designed guest rooms with modern amenities including flat-screen TVs and air conditioning. Some rooms even feature a private balcony for a stunning view.

Convenient Facilities
Enjoy the convenience of free WiFi, a 24-hour front desk, and a concierge service during your stay at this 4-star hotel. Plus, benefit from free private parking and a bar on-site.

Prime Location
Situated just steps away from La Petite Beach, New Heaven Hotel provides easy access to popular attractions like Saranda City Beach and Maestral Beach. VIP Beach is also located nearby for a relaxing day by the sea.

Book now for an unforgettable experience at New Heaven Hotel in Sarandë!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 170 reviews
Cleanliness: 7.56
Service: 9.03
Location: 9.07
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.01
Food and Beverage: 8.56
Overall Experience: 8.43
M
Melanie • family_with_children • fr
8
Agréable.
Pros:

La proximité avec des petites plages privées.

Cons:

Chambres un peu petites, nous étions 4.

2026-08-26 • via Nuitee
Сергій • solo_traveller • ua
10
Найвайбовіші сніданки у Саранді :)
Pros:

Розташування зручне, дуже близько набережна. Зручний паркінг, проблем з місцями не було. Мій номер був з видом на море і метушливу вулицю, це було красиво. Окремий кайф це сніданки на 5му поверсі, хочеться завжди затриматися і посидіти довше з чашкою кави. Однозначно рекомендую цей готель.

Cons:

Лише смак кави, я б рекомендував розглянути каву з кращим смаком, це суб'єктивна оцінка.
Все було чудово, але завжди треба щось рекомендувати для покращення.

2026-08-26 • via Nuitee
G
guido • couple • it
7
2026-08-26 • via Nuitee
A
Amadou Tidiane • extended_group • fr
9
2026-08-26 • via Nuitee
G
Gezim • extended_group • us
10
Top spot in Sarande!
Pros:

Great hotel in Sarande. The location is convenient to beaches, shops and restaurants.

Staff were friendly and knowledgeable about the area. He recommended a boat tour which we ended up booking later in the week and had a fantastic time.

Rooms were clean and spacious. Mini fridge included with freezer for ice. Shower had good pressure and hot water. A/C worked well to keep the room nice and cool. There was also a balcony with a view of the town.

Breakfast is included with the room rate and is served on the top floor restaurant. Good spread with eggs, meats, and cheeses. Restaurant has a balcony with a gorgeous view of the town and coastline.

The restaurant stays open late so it’s a nice spot for a drink at the end of the night and to enjoy the view.

Overall I’d highly recommend this hotel and we will definitely stay again the next time we are in Sarande.

Cons:

Really nothing that we didn’t like. This place was great!

2026-08-25 • via Nuitee
A
Alice • couple • se
7
2026-08-25 • via Nuitee
A
Aniko • couple • hu
8
Pros:

Elhelyezkedése. És a kilátás, tökéletes panoráma a tengerre !

2026-08-25 • via Nuitee
L
LO TURCO • solo_traveller • it
10
2026-08-23 • via Nuitee
J
Johan • solo_traveller • fr
9
Pros:

Hotel trés bien placé. Personnels adorable. Parking trés trés précieux! Petits déjeuners trés copieux servis en roof top!

Cons:

Par contre seul point noir: literie déplorable. Les matelas sont tres tres trop mous....dommage

2026-08-23 • via Nuitee
N
Nestoras • family_with_children • gr
8
2026-08-20 • via Nuitee
I
ines • couple • pt
7
Boa localização
Pros:

Localização muito boa.
Funcionários simpáticos

Cons:

Pequeno almoço poderia ser mais variado. O elevador de manhã não funcionava.

2026-08-18 • via Nuitee
L
Lydia • family_with_children • fr
10
Reposant, paisible, bienveillant et agréable
Pros:

Propreté absolue
Un accueil aux petits soins, disponibilité et écoute de la part de l’agent d’accueil, toujours fort de proposition et aidant.
Petit déjeuner copieux, frais et délicieux. Un grand merci à Mirella et ses deux garçons d’être toujours disponibles et attentifs aux besoins de nos enfants avec le sourire et la bonne humeur.
Chambre familiale spacieuse et propre, la vue sur mer est magnifique.
Nous reviendrons l’année prochaine sans hesitation.

Cons:

Rien à signaler ! Tout etait parfait

2026-08-18 • via Nuitee
W
Weslly • couple • pt
10
Apaixonante
Pros:

Localização
Funcionários prestativos e simpáticos
Quarto limpo e espaçoso

Cons:

Nada a reclamar

2026-08-15 • via Nuitee
M
Marisa • family_with_children • es
10
Fantástica
Pros:

Hotel nuevo, muy limpio con vistas al mar y muy próximo al paseo marítimo. Desayuno muy bueno en la terraza del último piso con unas vistas espectaculares de toda la ciudad. Totalmente recomendable calidad precio excelente

Cons:

Tofo fue perfecto

2026-08-13 • via Nuitee
M
Mane • extended_group • am
10
Pros:

The hotel location was great. The staff was incredibly helpful and the room was very clean with every day cleaning. The breakfast was good, I would add more options but it was fine. The private parking is a huge plus in Saranda.

Cons:

Everything was great.

2026-08-11 • via Nuitee
E
Egzon • couple • at
10
2026-08-11 • via Nuitee
A
Ahmed • extended_group • ma
10
2026-08-09 • via Nuitee
D
Dany230DNY • solo_traveller • it
10
2026-08-09 • via Nuitee
O
Osama • extended_group • il
10
2026-08-07 • via Nuitee
C
CristianSamarean • solo_traveller • ro
8
My way
Pros:

the rooms were clean, the air conditioning worked very well, the breakfast area was great

Cons:

I don't like the fact that you're not allowed to sit on the terrace above the hotel.

2026-08-07 • via Nuitee