Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Varied breakfast options
Cons:
Cleanliness issues
Inconvenient amenities

Categories

Cleanliness
7.56
Several reviews indicate issues with cleanliness, such as dirty areas and insufficient cleaning.
Service
9.03
Positive comments about friendly and helpful staff were noted across multiple reviews.
Location
9.07
Multiple reviews highlighted the great location close to beaches and nightlife.
Room Quality
8.02
Some comments noted issues with mattress quality, but overall views were still positive.
Amenities
8.55
Amenities received a generally positive sentiment despite minor complaints about specific items missing.
Value for Money
8.01
Some concerns over the cost relative to the quality of cleanliness.
Food and Beverage
8.56
Breakfast received positive reviews, particularly regarding variety and taste.
Overall Experience
8.43
Overall stay was enjoyable, with positive sentiments expressed despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:26

Property Description

Luxurious Accommodation
New Heaven Hotel offers beautifully designed guest rooms with modern amenities including flat-screen TVs and air conditioning. Some rooms even feature a private balcony for a stunning view.

Convenient Facilities
Enjoy the convenience of free WiFi, a 24-hour front desk, and a concierge service during your stay at this 4-star hotel. Plus, benefit from free private parking and a bar on-site.

Prime Location
Situated just steps away from La Petite Beach, New Heaven Hotel provides easy access to popular attractions like Saranda City Beach and Maestral Beach. VIP Beach is also located nearby for a relaxing day by the sea.

Book now for an unforgettable experience at New Heaven Hotel in Sarandë!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 125 reviews
Cleanliness: 7.56
Service: 9.03
Location: 9.07
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.01
Food and Beverage: 8.56
Overall Experience: 8.43
M
Manasdeep • solo_traveller • gb
10
One of the best stays I have had
Pros:

Very good location, very clean

Cons:

Everything s been very good

2026-04-28 • via Nuitee
E
Etem • couple • gb
10
Great hotel like the name itself 😃👍🏼
Pros:

The hotel is just a 2-minute walk from the seafront and very short distance of Saranda’s center.
Nice restaurants and bars nearby.
Less then 15-minute drive to the UNESCO World Heritage Site of Butrint and the beautiful beaches of Ksamil. Friendly staff who showed me where free on-site parking was located.
Very clean and comfortable beds.
Breakfast was included and lots to choose what to eat😃. Would definitely recommend to anyone. Planning to be back again in June.

2026-04-28 • via Nuitee
M
Max • couple • gb
10
Comfort & Panoramic
Pros:

I couldn’t book last time I was in Saranda because the hotel was undergoing renovations, and wow, the refurbishment is stunning. The new look is modern, elegant, and incredibly welcoming.
The staff here are, as always, exceptionally friendly and helpful – they truly make you feel at home.
Rooms are spacious with super comfortable beds that guarantee a perfect night’s sleep.
And breakfast? Still outstanding. My favorite part is enjoying it on the lovely terrace with that magical panoramic view over Saranda Bay. Very clean, Pure bliss. Highly recommend
Already planning my next stay!

2026-04-25 • via Nuitee
T
Tomasz • extended_group • pl
9
2026-04-19 • via Nuitee
J
Jan • couple • nl
10
Pros:

Prima hotel. Prima kwaliteit voor die prijs. Voor de derde keer in Saranda en de derde keer hier. Dicht bij de boulevard. Mooi terras op de bovenste verdieping.

2026-04-11 • via Nuitee
G
Grace • couple • at
10
Wonderful stay
Pros:

Everything was perfect
Our room had a wonder sea view and the staff was really kind and friendly also the breakfast was delicious and it had various food
We would definitely be back there !!!

Cons:

….

2026-04-11 • via Nuitee
M
M • couple • nl
10
Genieten!
Pros:

Het uitzicht over de baai, heerlijke bedden, rust en reinheid, het kakelverse ontbijt, goede koffie, gratis parkeren op eigen terrein en vriendelijk personeel. Alles op loopafstand van dit prachtige hotel (zie foto’s). Het was allemaal boven verwachting!! Mijn man en ik komen graag terug!

2026-04-09 • via Nuitee
B
Berisa • couple • nl
10
Uitstekende accommodatie, absoluut voor herhaling vatbaar!
Pros:

Locatie is super, uitzicht van uit het restaurant en ontbijt zijn geweldig. Absoluut een dikke aanrader!
Personeel is erg vriendelijk, we hebben genoten! We komen heel graag terug

Cons:

We hebben geen tegenvallers gehad, alles was boven verwachting!

2026-04-07 • via Nuitee
E
Ergys • couple • al
10
Pros:

Excellent stay at New Heaven Hotel! Very clean, comfortable and carefully arranged room. Extremely polite and professional staff, always ready to help. Very peaceful and pleasant environment. I would recommend it without hesitation and will definitely return.

2026-04-07 • via Nuitee
A
Albert • couple • mt
10
Pros:

The location of the hotel is perfect, comfortable beds and clean room. Good breakfast with nice view.

2026-04-07 • via Nuitee
H
Hellen • couple • ad
10
Everything was perfect the best time of our holidayy
Pros:

We had such a lovely stay at this hotel, everything felt just right from the moment we arrived. The staff were incredibly kind and welcoming, always smiling and ready to help with anything we needed, which made us feel at home straight away 😊 The room and all the hotel areas were very clean and well looked after, something we really appreciated. There was also easy parking which made things very convenient for us. The breakfast was very good with plenty of tasty options, and we really enjoyed starting our mornings there. The view from the room was absolutely lovely and the whole place was so peaceful, perfect for relaxing and switching off 🌿
One of the nicest surprises was that they upgraded our room to an even better one, which made our stay feel extra special. Overall, everything was just perfect and we would happily come back again 💫

Cons:

Nothing…

2026-04-04 • via Nuitee
M
Mustafa • family_with_children • tr
9
Pros:

Konumu

Cons:

Kahvaltı

2026-01-19 • via Nuitee
G
Gary • solo_traveller • gb
9
2026-01-19 • via Nuitee
S
Stéphanie • family_with_children • fr
7
Pros:

La salle du petit déjeuner : roof-top avec superbe vue
La vue depuis la chambre

Cons:

Pas de bouteille d’eau. Décoration basique pour ce type d’hôtel. La douche : absence de porte. De ce fait la salle de bain est une véritable piscine après chaque douche.
Rapport qualité prix décevant

2026-01-19 • via Nuitee
I
Inès • extended_group • ch
9
Pros:

la vue et le petit déjeuner

Cons:

les matelas

2025-10-13 • via Nuitee
A
Arsim • family_with_children • gb
10
2025-10-08 • via Nuitee
E
eltiana • family_with_children • it
6
2025-09-12 • via Nuitee
S
Sharon • couple • ae
7
A no-frills, but clean and convenient hotel
Pros:

A well placed hotel close to decent beach clubs and a short walk from the night life. Friendly service.

Cons:

I found it strange that we were not offered help with our suitcases especially up steps as we are not that young: 60+ Instead the staff watched us. We missed the ability to make tea and coffee in the room.

2025-09-10 • via Nuitee
E
Esmeralda • couple • al
10
2025-09-07 • via Nuitee
K
Karin • couple • it
8
Soggiorno piacevole da migliorare solo la pulizia
Pros:

Struttura in ottima posizione, 3 minuti a piedi dal centro
Colazione molto buona, vasta scelta tra dolce e salato ottime le crêpes e i pancake fatti in casa. Ragazzo alla reception sempre con il sorriso e disponibile, ragazze in sala colazione sempre molto cortesi.

Cons:

Purtroppo la pulizia e’ un po’ scarsa … andavamo a fare la colazione (10 minuti al massimo) al rientro al camera era già stata “sistemata” pulivano solo in terra in maniera molto veloce… mobiletti camera e bagno lasciati sporchi nonostante li avessimo lasciati semivuoti per facilitare la pulizia … abbiamo dovuto chiedere anche la carta igienica..

2025-09-07 • via Nuitee