Pearl Island Inn

Hotels
7.5 (73 reviews)
603 Hospital Road Jaffna , Jaffna , LK

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Incomplete amenities

Categories

Cleanliness
5.75
Multiple reviews mentioned cleanliness issues with dirt, dust, and mold.
Service
9.25
Reception and staff were frequently praised for their politeness and helpfulness.
Location
9.25
The hotel is conveniently near the Jaffna teaching hospital and restaurants.
Room Quality
5.75
Rooms were described as dated and in need of renovation, with significant complaints about amenities.
Amenities
7.75
Limited amenities available; breakfast not included and reported issues with water facilities.
Value for Money
8.25
Fair pricing considering location, though many guests expected a higher standard.
Food and Beverage
5.75
No breakfast service mentioned; guest complaints about inadequate food options.
Overall Experience
8.25
Mixed experiences with significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 11:17

Property Description

Luxurious Accommodation
Pearl Island Inn, located in Jaffna, offers air-conditioned rooms with modern amenities like a safety deposit box, flat-screen TV, and private bathrooms. Each room is elegantly furnished, ensuring a comfortable stay for all guests.

Convenient Location
Situated just 800 meters from Jaffna Public Library, our hotel is in close proximity to Jaffna Fort and Jaffna Railway Station. Guests can easily explore the city's attractions and return to the tranquility of the hotel's garden and terrace.

Exceptional Service
With a 24-hour front desk and room service, Pearl Island Inn prioritizes guest satisfaction. The on-site restaurant and bar cater to diverse culinary preferences, promising a delightful dining experience for visitors.

Book now for a memorable stay at Pearl Island Inn in Jaffna!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.5
Based on 73 reviews
Cleanliness: 5.75
Service: 9.25
Location: 9.25
Room Quality: 5.75
Amenities: 7.75
Value for Money: 8.25
Food and Beverage: 5.75
Overall Experience: 8.25
B
Box Gonzalez • solo_traveller • de
6
Preferible buscar algo más caro, estará mejor.
Pros:

El personal, todos muy amistosos y atentos. Habitación amplia, limpia (lo cual es un milagro en Jaffna) y camas cómodas. Buena ubicación.

Cons:

El precio está por encima de lo que debería... hay mil imperfecciones que, aunque no son dramáticas, son demasiadas (algunas sí son dramáticas, casi se arranca de la pared la puerta del balcón solamente por intentar abrirla). Se sale el agua por aquí... se cae el toallero por allá... los acabados descuidados... la farola de la calle justo en la ventana... el ruido... El resto del hotel estaba sucio y hecho polvo.

2026-09-16 • via Nuitee
S
Sajeewa • solo_traveller • lk
9
2026-09-06 • via Nuitee
R
Ramesh • couple • lk
10
Pros:

Great staff and location. Good value for money.

2026-08-30 • via Nuitee
J
Jeesha Jeswant • couple • my
8
Pros:

Good decent hotel. Location was good

Cons:

Throughout 2 nights.. room was not cleaned. We did not have clean towels nor water daily and we had to keep asking. Staffs were friendly though

2026-08-30 • via Nuitee
F
Farmaan • solo_traveller • lk
8
Pros:

Overall had a good experience. Location was ideal. Facilities were good and comfortable. The restaurant downstairs was very convenient and food tasted really good.

Cons:

Staff communication could be improved a little bit.

2026-08-25 • via Nuitee
A
Anna • solo_traveller • cz
9
Pros:

I spent 5 nights here and I was feeling very safe (solo traveller). The hotel is near the city center and all sights in Jaffna were within walking distance. The surroundings were not clean but the room was very clean and everything was functioning very well. The room has a small fridge and this was really appreciated in such hot weather. The staff was kind and helpful. Highly recommended!

2026-08-11 • via Nuitee
P
Punnia • couple • au
7
Good staff and good restaurant
Pros:

Staff very helpful and the property is in good condition and good location

Cons:

Location

2026-07-20 • via Nuitee
C
Chinna • solo_traveller • my
6
My stay was ok. but I will rethink for a revisit. Thanks.
Pros:

Within city centre. Facilities are within walking distance. The staffs were good but all young boys

Cons:

The building maintenance. More like haunted (the environment), lonely and empty.
No proper lightings. My room smelled like it was not occupied for sometime.
I didn't see any adults working at front desk or room service. All young boys who needs support from experienced adults. But I have no complains about the boys. They were very helpful at their level.

2026-06-02 • via Nuitee
M
Maria • couple • se
8
Cons:

Slow and not reliable wifi

2026-02-26 • via Nuitee
P
Peter • couple • ca
9
Excellent service provided by the staff with smile
Cons:

Toilet seat vpver to be fixed.

2026-01-19 • via Nuitee
P
Peter • couple • ca
9
Nice and pleasant stay.
Pros:

Room service.

Cons:

None.

2026-01-19 • via Nuitee
P
Peter • couple • ca
9
Pleasant stay.
Pros:

Service and friendlyness

Cons:

None.

2026-01-19 • via Nuitee
S
Samarasinghe • couple • au
7
2026-01-19 • via Nuitee
F
Fagel • couple • be
7
Sympa et super resto
Pros:

La situation et le restaurent juste à coté, très bon ainsi que l’accueil👍et l’ascenseur

2026-01-14 • via Nuitee
D
David • solo_traveller • au
9
2026-01-09 • via Nuitee
B
Bill • couple • ca
8
Pros:

Location good, 400 meters from train station some good restaurants near by, front desk guy english is good and a good young guy (name unknown)

Cons:

The smell when you walk up is undeniable gross the damn restaurant cleans out there barrels right near the door entrance of the hotel, which is unacceptable but to them this is normal, if possible use the restaurant entrance to access the hotel.
Otherwise a great hotel!! Smell is bad once again!!! I hope management sees this post and cleans that up

2026-01-03 • via Nuitee
R
RaakVB • solo_traveller • be
9
Pros:

The single room was really nice!!

2026-01-02 • via Nuitee
A
Ashan • extended_group • lk
9
Stay was great and satisfied with service and worth the price
Pros:

Place located in center point. Staff was helpfull. Rooms are clean and well maintained

Cons:

Although the room was good the surrounding area are bit unclean balcony ans entrance area like wise. We stay for two days second day room service was not happened as expected .

2026-01-01 • via Nuitee
C
Coughlan • solo_traveller • pt
9
2025-12-29 • via Nuitee
A
Amanda • couple • lk
10
2025-12-27 • via Nuitee