Suites Los Arcos

Hotels
8.4 (103 reviews)
Av. Hidalgo Mza 15 L4 Sm 1 col. centro , Isla Mujeres , mx

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Limited kitchenware
Antiquated furniture

Categories

Cleanliness
7.98
The room was big and had all the amenities we could ask for, but some furniture was outdated.
Service
8.95
The staff was truly awesome—so helpful and quick to respond to anything we needed.
Location
8.99
Excellent location, close to beaches, supermarkets, and restaurants.
Room Quality
8.44
Rooms are spacious with air conditioning and large beds.
Amenities
7.97
Amenities include air conditioning, fan, and terrace; adequate for the stay.
Value for Money
8.43
Excellent value for the price offered.
Food and Beverage
7.98
Food options are available nearby thanks to the location.
Overall Experience
8.45
Overall a great experience, good for relaxing and exploring.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:54

Property Description

Prime Location
Suites Los Arcos is nestled in the northern side of Isla Mujeres, offering a convenient stay near the heart of the action.

Well-Equipped Rooms
Each room is furnished with modern amenities including a microwave, fridge, and a balcony with stunning city views.

Vibrant Surroundings
Situated on Hidalgo Avenue, guests can easily explore a plethora of dining options, bars, and vibrant nightlife.

To book your stay at Suites Los Arcos, contact us now!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 6 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 103 reviews
Cleanliness: 7.98
Service: 8.95
Location: 8.99
Room Quality: 8.44
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 7.98
Overall Experience: 8.45
J
James couple cr
9
Excelente ubicación y relación precio/beneficio
Pros:

Ubicación, fácil acceso a servicios y restaurantes.

Cons:

No ofrece desayuno, solo estancia.

2026-04-08 via Nuitee
S
Silvano couple it
9
Ottima soluzione per chi vuole stare in centro di Isla Mujeres
Pros:

Posizione centrale a due isolati da playa norte e molto vicino al terminal traghetti, stanza spaziosa e pulita

Cons:

Non c'è ascensore ed è su più piani, di fronte c'è un pub dove fanno musica dal vivo fino a circa le 23.
Nessuna delle due cose ha rappresentato un problema per noi, le segnalo solamente

2026-04-08 via Nuitee
E
Edgardo Daniel couple ar
8
Bien
Pros:

Limpieza y ubicación del lugar. Las camas eran cómoda, el agua y presión estuvo bien.

Cons:

Al estar frente a un bar el ruido se hizo un poco complicado aunque a la 1am finalizada a veces quedaba una resaca de fin de semana hasta las 4 am a los gritos.
Si bien tiene microondas los elementos eran todos plásticos, pedimos nos presten pero no nos dieron ninguna solución. Así que tuvimos que comprar por nuestra cuenta para poder usarlo, tener en cuenta si planean hacer uso.

2026-04-04 via Nuitee
C
carmen couple cl
6
Mala experiencia
Pros:

La ubicación.

Cons:

Las habitaciones que dan a la calle con balcón, no tienen una cortina visillo, del edificio de enfrente te ven absolutamente todo!!
No puedes colgar ni secar nada en ese balcón porque corres el riesgo de que se caiga tu ropa a la calle.
Edificio lleno de zancudos, termine con picaduras y ronchas en todo el cuerpo yo y mi pareja. No te entregan nada para repeler o enchufes repelentes.
Cama extremadamente dura, y sábanas percudidas se sentían sucias.
En el baño ni siquiera pisa pies había para salir de la ducha y la ducha llegaba a doler del chorro de agua que salía y con tanta fuerza. Mala experiencia.

2026-04-01 via Nuitee
F
Federico Agustin couple uy
6
Pros:

La ubicación es excelente

Cons:

La ducha del baño no funcionaba correctamente, la limpieza debe mejorar, la comodidad de la cama también era insuficiente. El personal es borde

2026-03-29 via Nuitee
M
macarena couple ar
10
2026-03-19 via Nuitee
O
Odette et Rony couple ca
7
Bruyante
Pros:

La proximite des divertissements et reataurants

Cons:

Le bruits des activites de fin de soiree

2026-03-17 via Nuitee
F
Fabrizio couple es
8
Pros:

Location and staff

Cons:

Right across the balcony there is a live music bar, obviously not the hotel fault but it’s definitely noisy till late at night

2026-03-16 via Nuitee
S
Stacey solo_traveller us
7
Pros:

Location was great & room was clean. Great price.

Cons:

There’s a bar across the street, so music can be very loud at times. Also, it was very easy to hear people talk in the adjacent room .

2026-03-15 via Nuitee
I
ILIA couple mx
10
2026-03-12 via Nuitee
D
danilo couple ar
10
Pros:

El aire acondicionado anda excelente y muy cómodo para dos personas. Muy atento el personal.

Cons:

No sale agua caliente desde la ducha, pequeño detalle.

2026-03-11 via Nuitee
C
Cristian couple ar
10
2026-03-10 via Nuitee
E
Eva couple fr
8
2026-03-10 via Nuitee
A
Anna couple ca
9
Pros:

Great location, very clean.

Cons:

Uncomfortable hard bed. Everything else was great, but can't return to sleep in hard bed

2026-03-07 via Nuitee
B
Bruno solo_traveller fr
6
Séjour plutôt agréable
Pros:

Emplacement, personnels très aimable

Cons:

Le bruit (musique) mais surtout des voisins américains bruyants et mal élevés

2026-03-04 via Nuitee
F
Forconi couple it
7
Pros:

La ubicación está excelente

Cons:

La cama era muy dura, no se descansaba para nada

2026-03-04 via Nuitee
C
Carrie couple us
9
Excellent location. Friendly staff.
Pros:

Right on the main street on the Island.

Cons:

The bed. Mattress was horrible. Pillows were bad. Had to ask for more pillows. No blanket on bed.

2026-02-28 via Nuitee
S
Sabine couple be
7
Pros:

Big room, coffeemaker, microwave, fridge,

Location in the middle of downtown

Cons:

No elevator

2026-02-26 via Nuitee
P
Pauline solo_traveller es
8
2 mins straight to beach
Pros:

Great location though noisy. Earplugs needed. Comfy bed, big room, great shower.

Cons:

The water in bathroom had little force, just trickled. There was a huge balcony overlooking the backyard. Would have been useful to have a washing line for wet bikinis etc.

2026-02-24 via Nuitee
D
Daniela couple hr
7
Moglo bi i bolje
Pros:

Lokacija!

Cons:

Pozvali smo osoblje jer je konstantno u wc-u pištalo iz vodokotlića i ventilacije. Iako su utvrdili problem, nisu napravili nista da ga riješe. Po noći se nije moglo spavati od pištanja. Hotel ne posjeduje fen za kosu 😕

2026-02-14 via Nuitee