Suites Los Arcos

Hotels
8.4 (103 reviews)
Av. Hidalgo Mza 15 L4 Sm 1 col. centro , Isla Mujeres , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Limited kitchenware
Antiquated furniture

Categories

Cleanliness
7.98
The room was big and had all the amenities we could ask for, but some furniture was outdated.
Service
8.95
The staff was truly awesome—so helpful and quick to respond to anything we needed.
Location
8.99
Excellent location, close to beaches, supermarkets, and restaurants.
Room Quality
8.44
Rooms are spacious with air conditioning and large beds.
Amenities
7.97
Amenities include air conditioning, fan, and terrace; adequate for the stay.
Value for Money
8.43
Excellent value for the price offered.
Food and Beverage
7.98
Food options are available nearby thanks to the location.
Overall Experience
8.45
Overall a great experience, good for relaxing and exploring.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:54

Property Description

Prime Location
Suites Los Arcos is nestled in the northern side of Isla Mujeres, offering a convenient stay near the heart of the action.

Well-Equipped Rooms
Each room is furnished with modern amenities including a microwave, fridge, and a balcony with stunning city views.

Vibrant Surroundings
Situated on Hidalgo Avenue, guests can easily explore a plethora of dining options, bars, and vibrant nightlife.

To book your stay at Suites Los Arcos, contact us now!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 6 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 103 reviews
Cleanliness: 7.98
Service: 8.95
Location: 8.99
Room Quality: 8.44
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 7.98
Overall Experience: 8.45
M
macarena • couple • ar
10
2026-03-19 • via Nuitee
O
Odette et Rony • couple • ca
7
Bruyante
Pros:

La proximite des divertissements et reataurants

Cons:

Le bruits des activites de fin de soiree

2026-03-17 • via Nuitee
F
Fabrizio • couple • es
8
Pros:

Location and staff

Cons:

Right across the balcony there is a live music bar, obviously not the hotel fault but it’s definitely noisy till late at night

2026-03-16 • via Nuitee
S
Stacey • solo_traveller • us
7
Pros:

Location was great & room was clean. Great price.

Cons:

There’s a bar across the street, so music can be very loud at times. Also, it was very easy to hear people talk in the adjacent room .

2026-03-15 • via Nuitee
I
ILIA • couple • mx
10
2026-03-12 • via Nuitee
D
danilo • couple • ar
10
Pros:

El aire acondicionado anda excelente y muy cómodo para dos personas. Muy atento el personal.

Cons:

No sale agua caliente desde la ducha, pequeño detalle.

2026-03-11 • via Nuitee
C
Cristian • couple • ar
10
2026-03-10 • via Nuitee
E
Eva • couple • fr
8
2026-03-10 • via Nuitee
A
Anna • couple • ca
9
Pros:

Great location, very clean.

Cons:

Uncomfortable hard bed. Everything else was great, but can't return to sleep in hard bed

2026-03-07 • via Nuitee
B
Bruno • solo_traveller • fr
6
Séjour plutôt agréable
Pros:

Emplacement, personnels très aimable

Cons:

Le bruit (musique) mais surtout des voisins américains bruyants et mal élevés

2026-03-04 • via Nuitee
F
Forconi • couple • it
7
Pros:

La ubicación está excelente

Cons:

La cama era muy dura, no se descansaba para nada

2026-03-04 • via Nuitee
C
Carrie • couple • us
9
Excellent location. Friendly staff.
Pros:

Right on the main street on the Island.

Cons:

The bed. Mattress was horrible. Pillows were bad. Had to ask for more pillows. No blanket on bed.

2026-02-28 • via Nuitee
S
Sabine • couple • be
7
Pros:

Big room, coffeemaker, microwave, fridge,

Location in the middle of downtown

Cons:

No elevator

2026-02-26 • via Nuitee
P
Pauline • solo_traveller • es
8
2 mins straight to beach
Pros:

Great location though noisy. Earplugs needed. Comfy bed, big room, great shower.

Cons:

The water in bathroom had little force, just trickled. There was a huge balcony overlooking the backyard. Would have been useful to have a washing line for wet bikinis etc.

2026-02-24 • via Nuitee
D
Daniela • couple • hr
7
Moglo bi i bolje
Pros:

Lokacija!

Cons:

Pozvali smo osoblje jer je konstantno u wc-u pištalo iz vodokotlića i ventilacije. Iako su utvrdili problem, nisu napravili nista da ga riješe. Po noći se nije moglo spavati od pištanja. Hotel ne posjeduje fen za kosu 😕

2026-02-14 • via Nuitee
C
Cinthia Fabiola • couple • cl
9
Pros:

Esta muy bien ubicada y el personal de limpieza muy atento a los requerimientos

2026-02-14 • via Nuitee
I
Inga • solo_traveller • de
9
Perfect location and very nice room
Pros:

Very large and bright room on 1st floor with a small balcony to the back of the building. It was pleasantly quiet even though the hotel is right on the busy main street.
The room was well equipped with a table, microwave, coffee machine and utensils to prepare coffee or small snacks.
Daily cleaning and new shampoo, towels etc.
Nice hot shower with good water pressure.
Very friendly staff on site 24/7.

Cons:

Everything was fine.
Maybe the lighting in the room could be updated (but this is a very minor thing).

2026-02-12 • via Nuitee
R
Roberto • extended_group • ar
8
Simple, modesto y excelente ubicación
Pros:

Ubicación

2026-02-09 • via Nuitee
G
Germán Gabriel • family_with_children • ar
9
Pros:

La ducha muy buena presión y la cama muy confortable.

Cons:

Faltó secador de pelo.

2026-01-31 • via Nuitee
H
Hoshen • solo_traveller • il
8
Pros:

מיקום.מיקום.מיקום
עיצוב החדר.

Cons:

אין אפשרות לשמיכה רק סדין

2026-01-26 • via Nuitee