Suites Los Arcos

Hotels
8.4 (103 reviews)
Av. Hidalgo Mza 15 L4 Sm 1 col. centro , Isla Mujeres , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Limited kitchenware
Antiquated furniture

Categories

Cleanliness
7.98
The room was big and had all the amenities we could ask for, but some furniture was outdated.
Service
8.95
The staff was truly awesome—so helpful and quick to respond to anything we needed.
Location
8.99
Excellent location, close to beaches, supermarkets, and restaurants.
Room Quality
8.44
Rooms are spacious with air conditioning and large beds.
Amenities
7.97
Amenities include air conditioning, fan, and terrace; adequate for the stay.
Value for Money
8.43
Excellent value for the price offered.
Food and Beverage
7.98
Food options are available nearby thanks to the location.
Overall Experience
8.45
Overall a great experience, good for relaxing and exploring.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:54

Property Description

Prime Location
Suites Los Arcos is nestled in the northern side of Isla Mujeres, offering a convenient stay near the heart of the action.

Well-Equipped Rooms
Each room is furnished with modern amenities including a microwave, fridge, and a balcony with stunning city views.

Vibrant Surroundings
Situated on Hidalgo Avenue, guests can easily explore a plethora of dining options, bars, and vibrant nightlife.

To book your stay at Suites Los Arcos, contact us now!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 6 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 103 reviews
Cleanliness: 7.98
Service: 8.95
Location: 8.99
Room Quality: 8.44
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 7.98
Overall Experience: 8.45
D
Daniela • couple • hr
7
Moglo bi i bolje
Pros:

Lokacija!

Cons:

Pozvali smo osoblje jer je konstantno u wc-u pištalo iz vodokotlića i ventilacije. Iako su utvrdili problem, nisu napravili nista da ga riješe. Po noći se nije moglo spavati od pištanja. Hotel ne posjeduje fen za kosu 😕

2026-02-14 • via Nuitee
C
Cinthia Fabiola • couple • cl
9
Pros:

Esta muy bien ubicada y el personal de limpieza muy atento a los requerimientos

2026-02-14 • via Nuitee
I
Inga • solo_traveller • de
9
Perfect location and very nice room
Pros:

Very large and bright room on 1st floor with a small balcony to the back of the building. It was pleasantly quiet even though the hotel is right on the busy main street.
The room was well equipped with a table, microwave, coffee machine and utensils to prepare coffee or small snacks.
Daily cleaning and new shampoo, towels etc.
Nice hot shower with good water pressure.
Very friendly staff on site 24/7.

Cons:

Everything was fine.
Maybe the lighting in the room could be updated (but this is a very minor thing).

2026-02-12 • via Nuitee
R
Roberto • extended_group • ar
8
Simple, modesto y excelente ubicación
Pros:

Ubicación

2026-02-09 • via Nuitee
G
Germán Gabriel • family_with_children • ar
9
Pros:

La ducha muy buena presión y la cama muy confortable.

Cons:

Faltó secador de pelo.

2026-01-31 • via Nuitee
D
Dawn • solo_traveller • ca
8
2026-01-26 • via Nuitee
H
Hoshen • solo_traveller • il
8
Pros:

מיקום.מיקום.מיקום
עיצוב החדר.

Cons:

אין אפשרות לשמיכה רק סדין

2026-01-26 • via Nuitee
P
Patricia • couple • us
10
Super clean right on the plaza. Short walk to the beach.
Pros:

Clean and the view is great Close to everything.

Cons:

El Patio across the street plays music all day Nice place but too loud. They do stop at 11 each night then all is quiet.

2026-01-24 • via Nuitee
A
Arkadiusz Wierzchałek • couple • pl
6
Odradzam, jeśli szukasz ciszy w nocy
Pros:

Personel w porządku, lokalizacja okej

Cons:

Hałas nie tyle co z naprzeciwka ulicy (wiedzieliśmy, że jest), ale sąsiednich pokoi. W pokoju są drzwi zamknięte do drugiego pokoju, przez który słychać każdą rozmowę i każdy hałas. Niedopuszczalne. Dodatkowo materace bardzo twarde.

2026-01-23 • via Nuitee
F
Flavio • couple • de
9
Top Aufenthalt
Pros:

Zentral gelegen , alles zu Fuß erreichbar, top

2026-01-23 • via Nuitee
E
Eleni • couple • gr
7
Forget the sleep
Pros:

The room was nice and big enough.Very central location something that I don't know if it is good or bad.

Cons:

If you are planning to have a rest in the afternoon or if you want to go to sleep before 12 forget it.Exactly across the hotel is a bar that plays live music til midnight.It is like they play music inside the room.You can not sleep even if you wear earplugs.During the day after 14:00 the same.If you are planning to be outside all the day and return after midnight is fine.No hairdryer to borrow.

2026-01-20 • via Nuitee
P
Paul • solo_traveller • ca
8
Great value if you don't mind noise
Pros:

The room was spotless and large. The staff were outstanding.

Cons:

The location is across the street from the loudest bar on the Island. I had earplugs, so it was ok. Be forewarned though. The bar across the street is loud from 4pm until 11 pm every night.

2026-01-16 • via Nuitee
G
Gerizim • couple • pa
7
Ubicación muy céntrica
Pros:

La ubicación es perfecta y a pocos minutos caminando del muelle de los ferrys (Ultramar) .

Cons:

La fachada de la habitación es un poco vieja. Llegamos casi a las 10pm a la isla, lo que hizo muy corta nuestra estancia y a las 11am en punto ya nos estaban tocando la puerta de la habitación para que hicieramos el check out y de necesitar un poco más de tiempo nos cobraban un adicional por hora. Sin embargo, optamos por salir de la habitación y se ofrecieron a cuidarnos las maletas.

2026-01-12 • via Nuitee
M
Mariana Alejandra • couple • ar
10
Pros:

Excelente

2026-01-11 • via Nuitee
D
Donna • family_with_children • nl
8
Fijn verblijf op een leuke locatie
Pros:

Ruime kamer met een kleine kitchenette en tafeltje zodat je zelf je ontbijt en lunch kunt regelen.
Het verblijf zit op een leuke locatie, midden in de 'main street' en alles is dichtbij.
Indien gewenst, wordt er dagelijks schoongemaakt.

Cons:

Het is er heel erg gehorig, dus iedereen die door ('s-nachts) de gang loopt of in de kamer naast je zit (wij hadden een huilend kind 's-nachts naast ons) hoor je erg luid. En tegenover het gebouw zit een drinkgelegenheid die ook erg luide muziek draait.

2026-01-10 • via Nuitee
E
Emilia • couple • uy
9
Amplio, cómodo y buena ubicación
Pros:

Las habitaciones son amplias, cómodas. La habitación está completa, tienen cafetera y heladerita, mesa y sillas, etc. Está sobre la peatonal del centro por lo que tienes todo muy cerca, súper, playa pública, bares, etc. El balcón es ideal para tomar un poco de aire y ver el movimiento del centro.

Cons:

Al estar sobre la peatonal puede que algunos días sea más ruidosa la habitación, pero por lo general terminaba temprano el ruido.

2026-01-10 • via Nuitee
C
Catarina • solo_traveller • se
8
Rent, centralt och rymligt
Pros:

Läget, sängarna, rent och stort rum. Jättetrevlig personal.

Cons:

Jag hade rum & balkong mittemot en bar (vet jag bokat centralt läge men hade läst andra recensioner om att det ändå var tyst), det var musik och partyglada människor till 04-snåret en natt. Andra natten upplevde jag det lugnare.

2026-01-10 • via Nuitee
F
Fernanda • couple • ar
10
Estadía excelente
Pros:

Me encanto la habitación. Muy amplia con mesada y canilla para lavar cosas. Tenía una alacena con vajilla plástica , heladera. También tenía mesas y sillas. El balcón era correcto. Me encanto el baño, muy moderno ( nos dieron jabón y shampo). Hacien la habitación y cambiaban las toallas en forma diaria. El hotel está sobre una calle peatonal llena de negocios pero se puede descansar bien, ya que la zona es tranquila.

2026-01-09 • via Nuitee
M
May • couple • ca
9
Pros:

I really liked this hotel overall. The location is excellent and very convenient, the room size was comfortable, and the staff were friendly and helpful throughout my stay. One small area for improvement would be the shower head, which could be better. Also, if you’re a light sleeper, it’s a good idea to bring earplugs. Despite these minor points, I had a pleasant stay and would consider returning.

2026-01-07 • via Nuitee
L
LILI • extended_group • mx
10
Las fotos no le hacen justicia
Pros:

Muy bonita la habitación tiene de todo, excelente vista a la calle más visitada, superó mis expectativas

2026-01-06 • via Nuitee