Marine Bay Hotel

Hotels
7.5 (721 reviews)
Lot 130 and 131, Blok HS-14, Tingkat Bawah, 1, 2 and 3 Sandakan Harbour Square, Fasa 1E, Jalan Pryer, 90000, Sandakan, Sabah , Sandakan , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Maintenance problems

Categories

Cleanliness
5.46
Multiple reviews highlight cleanliness issues including dirty beds, walls, and ants.
Service
8.93
Numerous positive mentions of friendly and helpful staff.
Location
8.97
Many positive comments regarding the hotel being centrally located and convenient.
Room Quality
6.92
Some positive mentions, but also critiques about small room sizes and maintenance issues.
Amenities
6.95
Mixed feelings about amenities such as broken TV and poor condition of some facilities.
Value for Money
7.91
Overall perception that the stay is decent for the price, with some complaints about extra charges.
Food and Beverage
7.46
Limited feedback, though there are mentions of offers available nearby for food.
Overall Experience
7.43
Average experience with a mix of good location and service but cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:27

Property Description

Convenient Location: Located in Sandakan with easy access to the city's attractions.
Comfortable Rooms: Air-conditioned rooms with flat-screen TV and city view options.
Hotel Amenities: Enjoy free WiFi access and 24-hour front desk service during your stay.

Book now and experience a comfortable stay at Marine Bay Hotel in Sandakan.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 721 reviews
Cleanliness: 5.46
Service: 8.93
Location: 8.97
Room Quality: 6.92
Amenities: 6.95
Value for Money: 7.91
Food and Beverage: 7.46
Overall Experience: 7.43
N
Nataliia • couple • ua
9
2026-02-10 • via Nuitee
R
Rashid • solo_traveller • my
9
2026-02-08 • via Nuitee
M
Mardiah • couple • my
7
Selesa
Pros:

Selesa

Cons:

Selesa

2026-01-28 • via Nuitee
S
sylvie • solo_traveller • fr
9
2026-01-28 • via Nuitee
H
Hasmadi • solo_traveller • my
7
Overall, nice staying experience. TQ
Pros:

At tengah bandar.. easy access to the market sandakan.. The checkin situation also very smooth

Cons:

I know the hotel is cheaper, but doesnt mean the cleanliness not be priorities.. The aircond is so dirty, the dust i can even see with my bare eyes when lay down at the bed. The white bed sheet especially the pillowcase is yellowish already. The door knob also cant even lock from inside. im too lazy go to the receptionist to tell that matter coz its cheapest hotel, i totally got it, even the safety concern can be issue

2026-01-24 • via Nuitee
A
abraham • couple • my
8
2026-01-23 • via Nuitee
N
Nicholas • solo_traveller • it
10
Tutto perfetto
Pros:

Ottimo hotel ,ottimo staff,lo consiglio a tutti

2026-01-22 • via Nuitee
H
Herni • couple • my
1
im not stay at all.. cancel kast minute from hotel but not receive refund for my money
2026-01-20 • via Nuitee
I
IOANNA • extended_group • ar
5
2026-01-19 • via Nuitee
A
Abdul Jain • solo_traveller • my
3
2026-01-19 • via Nuitee
M
Michèle • couple • ch
8
2026-01-19 • via Nuitee
Y
yasir • solo_traveller • my
10
2026-01-18 • via Nuitee
F
Frank Davis • couple • my
8
2026-01-16 • via Nuitee
A
Azan • couple • my
10
2026-01-15 • via Nuitee
N
nicolaas • couple • nl
9
Helemaal goed. Jammer van de stank door de foodmarket waar het hotel niets aan kan doen
Pros:

Het personeel dat ons met alles wilde helpen. Ook was het bed prima. Goed matras. Het hotel ligt middenin het centrum. Vlak in de buurt van een hele grote shopping mall

Cons:

De ligging van het hotel tegenover de foodmarket is wel vervelend. Dus stinkt het direct als je het hotel uitgaat. Daar kan echter het hotel zelf niet veel aan doen.

2026-01-15 • via Nuitee
J
Junaidah • couple • my
10
greet
Pros:

all about the hotel

Cons:

none

2026-01-11 • via Nuitee
S
Sufian • couple • my
1
2026-01-10 • via Nuitee
A
Alice • couple • it
5
Pros:

La disponibilità dello staff

Cons:

Le condizioni del bagno

2026-01-07 • via Nuitee
J
James Dominic Rico • couple • my
7
Pros:

Mostly

Cons:

TV broken and udner maintaincnace try setup SmartTV or TV Stick woth wofo connection

2026-01-03 • via Nuitee
W
Wong • extended_group • my
6
2026-01-01 • via Nuitee