Urban Hotel Baku

Hotels
8.9 (77 reviews)
Harb 17 , Baku , az

Facilities

Nightclub
Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Clean and modern rooms
Cons:
Horrendous smell in bathroom
Lack of kitchenette supplies

Categories

Cleanliness
7.93
There were complaints about the horrendous smell in the bathroom and some cigarette butts outside.
Service
9.9
Staff were praised for being friendly and helpful, providing recommendations and support.
Location
9.44
The location is central and convenient for accessing main attractions.
Room Quality
8.89
The rooms were described as lovely, modern, and comfortable, though minor inconveniences were noted.
Amenities
8.42
Facilities were generally good, but some amenities were lacking in the kitchenette.
Value for Money
8.88
Services provided justify the cost, especially considering the location and cleanliness.
Food and Beverage
8.43
No specific comments regarding food were made.
Overall Experience
9.3
Overall experience was positive, with appreciation for hospitality and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 17:02

Property Description

Modern Accommodation
Urban Hotel Baku offers contemporary 4-star accommodation with air-conditioned rooms and modern amenities like flat-screen TVs and private bathrooms.

Convenient Location
Located near major attractions such as Fountains Square and Maiden Tower, guests can easily explore Baku's iconic landmarks and cultural sites.

Exceptional Services
With a 24-hour front desk, airport transfers, and free WiFi, guests at Urban Hotel Baku can enjoy a seamless and comfortable stay in the heart of the city.

Book your stay at Urban Hotel Baku for a memorable experience in Baku.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

8.9
Based on 77 reviews
Cleanliness: 7.93
Service: 9.9
Location: 9.44
Room Quality: 8.89
Amenities: 8.42
Value for Money: 8.88
Food and Beverage: 8.43
Overall Experience: 9.3
M
Mili solo traveller ba
10
I will come back
Pros:

Everything!

2025-07-26 via Nuitee
D
Darya solo traveller mx
10
I would recommend it to everyone who stays in Baku.
Pros:

So far the best hotel I have ever stayed in my entire life. Not sure why they don’t have 5 stars yet. I would really recommend it to everyone. the cleanliness, the hospitality, the amenities, the location very close to the center so you can walk to all of the main attractions. But I would really like to point out the people who are working there, so for the most amazing people who make you feel like at home, always take care of you. I’m so thankful for their support. It was my first time, got the best recommendations what to eat and what to do in the city. Got an upgrade, so I could stay in the best conditions possible. Thank you guys 🫶 Now I know where to stay when I come back!

Cons:

-

2025-07-24 via Nuitee
E
Elaine solo traveller ie
9
Superb
Pros:

The only reason I didn't give a 10 is because of the horrendous smell in the bathroom and even though there is a kitchette there is nothing to use e.g. pots, pans, plates, cutlery

The room was lovely, AC was great, lots of toiletries and unlimited tea and water. The staff were amazing, so friendly, always making sure I had enough water and that everything was ok, lots of advice on where to go and where to eat (maybe in future recommend some not so expensive touristy places though). Honestly the staff make the place great.

Not a complaint but be aware there are 8 flights of stairs to get to the reception/room area as it's at the top of the building.

Cons:

The smell in the bathroom was awful, I kept the door shut and the fan on during my stay. There were a lot of cigarette butts on the roof outside the window.

2025-07-22 via Nuitee
A
Aytaç solo traveller tr
7
Good
2025-07-21 via Nuitee
G
Giulia young couple it
9
Recommended
Pros:

Friendly staff . Cleanliness. Central location

2025-07-16 via Nuitee
E
Emannuel young couple gb
10
Exceptional
Pros:

Hotel facilities are really good and staff very friendly. The location is also really good

2025-07-14 via Nuitee
A
Alison solo traveller us
10
Thank you for all of the accommodations and for setting up my airport transport.
Pros:

Really friendly staff, clean and modern rooms, excellent location

2025-07-08 via Nuitee
K
Kethan solo traveller us
10
Exceptional
2025-06-30 via Nuitee
M
Mattd123 young couple gb
9
Superb
2025-06-28 via Nuitee
D
Dion solo traveller au
10
Exceptional
Pros:

The staff were so hospitable and friendly!

2025-06-26 via Nuitee
Y
Yevgeny young couple il
10
Exceptional
Pros:

Great location right in the city center. The room was clean, modern, and comfortable, with a kitchen, washing machine, and fridge — very convenient. Although the lack of an elevator was a minor inconvenience, the friendly and helpful staff made our stay truly enjoyable.

2025-06-21 via Nuitee
A
Abdullah solo traveller sa
10
Exceptional
Pros:

Amazing location, really nice team, clean and fresh rooms. The hotel is new, in a middle of the everything, but on the top floor and it is good, because nothing disturbs you. Hotel provided transfer for nice price.

2025-06-13 via Nuitee
M
Muhammad young couple gb
8
Great Location, pleasent stay
Pros:

Nice clean rooms, good location. Great staff, very welcoming

Cons:

No lift, up 5 flights of stairs.

2025-06-04 via Nuitee
A
Alena solo traveller de
10
Wonderful stay
Pros:

Fantastic location, incredibly friendly staff, clean, comfortable — simply a wonderful stay.

Cons:

I didn’t expect the hotel to be located so high up, with so many stairs to climb. I wouldn’t say it’s a major drawback — the staff will help with the luggage — but be prepared for a lot of stairs

2025-06-02 via Nuitee
A
Anna young couple pl
10
Perfect and comfy place even for budget travellers
Pros:

The stay was almost perfect. The staff was very responsive before arrival, helpful and almost foreseeing our needs. The room was exceeding our expectations, it was big and comfy with perfect view of the flaming towers. Everything was new and clean. Wifi was good. Location of the hotel on Nizami street in the heart of Baku is ideal.

Cons:

Be prepared to climb a lot of stairs to reach the hotel. It may be challenging for people with limited mobility. For us going up and down was just a good training.

2025-06-01 via Nuitee
G
Gokhan solo traveller tr
9
Superb
2025-05-23 via Nuitee
K
Karina young couple gb
10
Best location, super quiet, amazing staff.
Pros:

Great hotel, wonderful room. The staff went above and beyond to ensure we had great time in Azerbaijan. 24hour reception made checking in and out at weird times easy. The hotel is located on a high floor, which means that it is really quiet despite being so central.

2025-05-22 via Nuitee
T
Tuğberk young couple tr
8
Except the stairs, hotel was perfect!
Pros:

Staff were very friendly and kind.

Cons:

5 floors with stairs was a negative situation.

2025-05-20 via Nuitee
D
Dmitrii young couple ae
10
Great location. Excellent rooms. Super staff. Be ready to climb some stairs, but it’s totally worth it.
Pros:

A nice, clean, and very stylish hotel! There’s a cozy place to relax after long walks, a separate bedroom, and a kitchen. The shower and toilet are great—everything is well-designed and spotless.

2025-05-18 via Nuitee
B
Benny solo traveller ph
10
Exceptional
2025-05-07 via Nuitee