Hotel Borde Lago

Hotels
8.1 (275 reviews)
Camino a Ensenada Km. 4 - Casilla 509 , Puerto Varas , cl

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Buena ubicación
Atención del personal
Desayuno rico
Entorno agradable
Cons:
Habitaciones pequeñas
Falta de WiFi
Ruidos molestos
Condiciones de limpieza

Categories

Cleanliness
7.6
Multiple complaints about dirty conditions and maintenance issues were noted, affecting the overall cleanliness perception.
Service
9.1
Positive mentions of staff kindness and helpfulness throughout various reviews.
Location
8.6
Consistently mentioned as a strong point with positive sentiments towards the surroundings.
Room Quality
7.1
Issues such as small room size and inadequate amenities were reported, affecting the room quality rating.
Amenities
7.6
Some amenities were appreciated, but others like WiFi and heating were lacking.
Value for Money
8.1
Balanced perceptions based on the overall offerings relative to price.
Food and Beverage
8.1
General praise for the breakfast and restaurant options, though some areas for improvement were noted.
Overall Experience
8.6
Despite some negative aspects, the overall experience for many guests remained positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:39

Property Description

Luxurious Accommodation with Scenic Views
Hotel Borde Lago offers a picturesque setting with a garden and indoor pool, providing a tranquil escape for guests. The fully carpeted rooms feature large windows with garden views and elegant wooden furnishings, ensuring a comfortable stay.

Delicious Buffet Breakfast and Convenient Amenities
Start your day with a delicious buffet breakfast served daily, a perfect way to fuel up for exploring the nearby attractions like Petrohue Falls. Enjoy the convenience of free parking and WiFi access in common areas during your stay at the hotel.

Prime Location for Exploring
Located just 50 meters from Llanquihue Lake and a short drive from Petrohue Falls, Hotel Borde Lago is an ideal base for exploring the beautiful surroundings. With a 10-minute drive to Puerto Varas, guests have easy access to more dining and entertainment options.

Book your stay at Hotel Borde Lago now for a relaxing and memorable experience!

Important information:

Due to the coronavirus (COVID-19), this accommodations is taking steps to ensure the safety of customers and staff. For this reason, at the time of check in you must present your mobility pass.

LOCAL TAX LAW

Based on local tax laws, Chilean citizens (and foreigners staying more than 59 days in Chili) must pay an additional fee of 19%. Please note that for tax exemption foreign travelers must pay in US dollars and have to present the migration card they are given when they arrive to the country. Foreign business travelers, who require a printed invoice, will also be charged the additional 19% regardless of the length of their stay in Chili. This fee is not automatically calculated in the total costs for the reservation.

Buffet breakfast is served daily.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 275 reviews
Cleanliness: 7.6
Service: 9.1
Location: 8.6
Room Quality: 7.1
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 8.1
Overall Experience: 8.6
V
Victor • family_with_children • cl
9
Muy bueno
Pros:

Calidad precio

Cons:

La piscina muy helada

2026-07-25 • via Nuitee
J
Johanna • family_with_children • cl
10
Nos gustó mucho, volveremos!
Pros:

La piscina disponible hasta tarde

Cons:

La entrada al hotel que esté en una curva

2026-07-23 • via Nuitee
L
Lorena Gasull • solo_traveller • cl
9
Pros:

Comodidad, instalaciones, volvería a ir.

Cons:

Quizás debería ser más variado el desayuno.

2026-07-20 • via Nuitee
A
Andres • family_with_children • cl
10
2026-07-20 • via Nuitee
D
Davies Pagola • couple • cl
8
Un descanso merecido.
Pros:

Lo que más me gustó fue la comida, desayunamos, comimos kuchen y cenamos, todo exquisito y bien atendidos.

Cons:

No habían toallas para piscina disponible y el recepcionista primero nos dijo que no podía cambiar nuestras toallas de baño de una forma no muy amable, pero luego fue a nuestra pieza a cambiarlas.

2026-07-18 • via Nuitee
M
Miguel Ángel • family_with_children • cl
9
Confortable estadía en Puerto Varas
Pros:

La atención y disposición de su personal excelente, destacamos en especial a Sofía en el restaurante y Carolina en recepción, la comida exquisita.

Cons:

El restaurante debería a atender más temprano y debería tener mayor variedad de tragos.

2026-07-17 • via Nuitee
G
Garces • couple • cl
10
Disfrutamos nuestra Estadía.
Pros:

Cenamos ,estaba excelente lo que comimos y dormimos muy bien , el desayuno muy bueno.
En General una experiencia maravillosa ,junto a mi esposa ,el único detalla que yo había solicitado cama matrimonial y nos dieron una habitación con dos camas de una plaza ,finalmente dormimos separados.

Cons:

Todo bueno ,no puedo decir algo malo.

2026-07-17 • via Nuitee
J
Jose Raul • family_with_children • cl
9
2026-07-16 • via Nuitee
A
Aravena • family_with_children • cl
9
Bonita experiencia
Pros:

Piscina y decoracion

Cons:

Aislación del ruido de la avitacion

2026-07-09 • via Nuitee
K
Katherine • solo_traveller • cl
10
2026-07-07 • via Nuitee
V
vallejos • extended_group • cl
9
2026-07-06 • via Nuitee
S
Sergio • solo_traveller • cl
10
Pros:

Emplazamiento, que pese a estar a 15 minutos en auto de puerto varas centro, permite descansar y movilizarse.

Cons:

Fue todo como esperaba

2026-07-05 • via Nuitee
J
Julieta • solo_traveller • cl
7
Pros:

La salida al lago y las vistas

Cons:

El servicio al huesped podria mejorar un poco, nada dramático, pero podrían poner atención a detalles para el huésped.

Pedimos almohadas extras, no habian. Pedimos una fruta en la noche, dijeron que no había, que las frutas no las gestionaba el personal de noche, el control remoto de la tv no funcionaba y no se soluciono en toda la estadía.

2026-07-03 • via Nuitee
C
Christopher • couple • cl
10
Excelente
Pros:

Sus instalaciones y su limpieza, personal de atención y de aseo un 10.

Dejamos perfumes y joyas, no tuvimos problemas

Cons:

La piscina mucho cloro

2026-06-30 • via Nuitee
S
Samuel • family_with_children • cl
10
Pros:

La ubicación

Cons:

La ducha muy incomoda para bañarme.

2026-06-30 • via Nuitee
M
martinez maldonado • solo_traveller • cl
8
Pros:

La bajada al lago es muy linda. El hotel es reconfortante y acogedor.

Cons:

Desayuno muy básico, esperábamos más variedad, no habia toallas para piscina o batas.

2026-06-24 • via Nuitee
R
Rafael • couple • gb
9
Excelente para desconectarse a pasos del borde del lago
Pros:

Desayuno y lugar

2026-06-24 • via Nuitee
P
Paula • solo_traveller • cl
8
Pros:

Calefacción en habitación
Desayuno en la mesa mucha variedad de productos

Cons:

Que no tenían room service

2026-06-16 • via Nuitee
M
marianela • solo_traveller • cl
8
2026-06-14 • via Nuitee
B
Barak • family_with_children • cl
9
2026-06-11 • via Nuitee