Hotel Borde Lago

Hotels
8.1 (235 reviews)
Camino a Ensenada Km. 4 - Casilla 509 , Puerto Varas , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Express check-in/check-out
Safety deposit box
Tour desk
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Buena ubicación
Atención del personal
Desayuno rico
Entorno agradable
Cons:
Habitaciones pequeñas
Falta de WiFi
Ruidos molestos
Condiciones de limpieza

Categories

Cleanliness
7.6
Multiple complaints about dirty conditions and maintenance issues were noted, affecting the overall cleanliness perception.
Service
9.1
Positive mentions of staff kindness and helpfulness throughout various reviews.
Location
8.6
Consistently mentioned as a strong point with positive sentiments towards the surroundings.
Room Quality
7.1
Issues such as small room size and inadequate amenities were reported, affecting the room quality rating.
Amenities
7.6
Some amenities were appreciated, but others like WiFi and heating were lacking.
Value for Money
8.1
Balanced perceptions based on the overall offerings relative to price.
Food and Beverage
8.1
General praise for the breakfast and restaurant options, though some areas for improvement were noted.
Overall Experience
8.6
Despite some negative aspects, the overall experience for many guests remained positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:39

Property Description

Luxurious Accommodation with Scenic Views
Hotel Borde Lago offers a picturesque setting with a garden and indoor pool, providing a tranquil escape for guests. The fully carpeted rooms feature large windows with garden views and elegant wooden furnishings, ensuring a comfortable stay.

Delicious Buffet Breakfast and Convenient Amenities
Start your day with a delicious buffet breakfast served daily, a perfect way to fuel up for exploring the nearby attractions like Petrohue Falls. Enjoy the convenience of free parking and WiFi access in common areas during your stay at the hotel.

Prime Location for Exploring
Located just 50 meters from Llanquihue Lake and a short drive from Petrohue Falls, Hotel Borde Lago is an ideal base for exploring the beautiful surroundings. With a 10-minute drive to Puerto Varas, guests have easy access to more dining and entertainment options.

Book your stay at Hotel Borde Lago now for a relaxing and memorable experience!

Important information:

Due to the coronavirus (COVID-19), this accommodations is taking steps to ensure the safety of customers and staff. For this reason, at the time of check in you must present your mobility pass.

LOCAL TAX LAW

Based on local tax laws, Chilean citizens (and foreigners staying more than 59 days in Chili) must pay an additional fee of 19%. Please note that for tax exemption foreign travelers must pay in US dollars and have to present the migration card they are given when they arrive to the country. Foreign business travelers, who require a printed invoice, will also be charged the additional 19% regardless of the length of their stay in Chili. This fee is not automatically calculated in the total costs for the reservation.

Buffet breakfast is served daily.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sun, Mar 1, 2026 until Wed, Apr 15, 2026

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 235 reviews
Cleanliness: 7.6
Service: 9.1
Location: 8.6
Room Quality: 7.1
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 8.1
Overall Experience: 8.6
S
Setzu • solo_traveller • ar
10
Pros:

Habitaciones muy cómodas y limpieza

Cons:

Todo perfecto!

2026-05-02 • via Nuitee
D
Dario • solo_traveller • br
10
Um local muito bom para ficar
Pros:

Acomodação limpa, com muita claridade e com a temperatura ideal.

2026-05-02 • via Nuitee
F
Fernanda • family_with_children • cl
4
no volveria
Pros:

el area para pasear.

Cons:

Los pasillos tienen un fuerte olor a orina de gato.
La piscina temperada no estaba funcionando.
Camas incomodas

2026-04-29 • via Nuitee
H
helena • solo_traveller • ar
10
Pros:

La limpieza y la exquisita comida de su restaurante

Cons:

Un poco alejado de la ciudad

2026-04-27 • via Nuitee
O
OV • solo_traveller • cl
6
2026-04-23 • via Nuitee
I
Ignacio • couple • cl
8
muy buena, un muy buen FDS
Pros:

el desayuno muy bien, rico, las camas sus almohadas muy comodas, muy acogedor el Lugar y sus instalaciones, un hermoso paraje

Cons:

Piscina no me gusto mucho ya que a las 20 horas donde uno necesita un agua calentita, mas bien estaba temperada, creo que es un punto mejorable, lo otro mejorar un poco las duchas, el resto todo muy bien, acogedor lugar

2026-04-20 • via Nuitee
C
Carlos Jean • family_with_children • cl
10
2026-04-20 • via Nuitee
K
KAREN • extended_group • cl
10
100% recomendable
Pros:

Bellísimo lugar, tanto en sus instalaciones como en su entorno.

2026-04-17 • via Nuitee
N
Nelson • couple • cl
4
Pros:

Desayuno regular

Cons:

Mucho ruido
Baños muy pequeño

2026-04-17 • via Nuitee
C
Catalina • family_with_children • cl
7
Buena experiencia
Pros:

Bonito lugar, cercano al lago, bonitas vistas, amable el personal , la habitación limpia y la cama era muy grande.

Cons:

En el restaurante pedimos sándwich y se notaba que el pan no estaba fresco sino que añejo

2026-04-15 • via Nuitee
V
VALERIA • solo_traveller • br
8
Pros:

O estilo cabana, os funcionários muito gentis e camas bem confortáveis.

Cons:

O hotel é afastado e por isto o restaurante, bar , e cafeteria deveriam funcionar normalmente. O que não aconteceu. O bar e cafeteria não funcionaram durante a minha estadia. O restaurante funcionou um dia sim e um dia não. Tentei comprar um vinho pra não ter que pegar um Uber e não quiseram vender ... Isto compromete a propaganda que o hotel fez.

2026-04-14 • via Nuitee
A
Amaranta • couple • es
6
2026-04-14 • via Nuitee
M
Manuel • family_with_children • cl
10
Excelente, volveré
Pros:

Desayuno muy buenos y variado

2026-04-10 • via Nuitee
M
Marco • couple • cl
9
2026-04-07 • via Nuitee
N
Norambuena • family_with_children • cl
10
2026-04-06 • via Nuitee
A
Ailen • couple • ar
7
Pros:

Los empleados son muy amables y atentos.
El deck de abajo es hermoso!
Habitaciones amplias, muy limpias y cómodas.

Cons:

No funcionaba el wifi para trabajar en la habitación.
Las paredes son muy finas y como hay gente maleducada que grita, se escuchaba mucho a las habitaciones de al lado al momento de dormir.
El restaurante tenía solo pizza o sándwiches y no había postres.

2026-04-06 • via Nuitee
L
luciana • family_with_children • ar
9
Pros:

La atención, todo el personal muy amables y atentos.👍

Cons:

Quizás a la pileta un poco mas de temperatura

2026-04-05 • via Nuitee
R
Riquelme • extended_group • cl
9
2026-04-05 • via Nuitee
K
Kruger • extended_group • br
10
Pros:

Limpeza e produtos de boa qualidade

Cons:

Não tenho observação nesse ponto

2026-03-31 • via Nuitee
J
Jonathan • solo_traveller • cl
10
Pros:

Todo muy bien

Cons:

Nada...todo según lo que publican.

2026-03-28 • via Nuitee