Hotel Borde Lago

Hotels
8.1 (261 reviews)
Camino a Ensenada Km. 4 - Casilla 509 , Puerto Varas , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Swimming pool
Restaurant
Express check-in/check-out
Safety deposit box
Tour desk
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Buena ubicación
Atención del personal
Desayuno rico
Entorno agradable
Cons:
Habitaciones pequeñas
Falta de WiFi
Ruidos molestos
Condiciones de limpieza

Categories

Cleanliness
7.6
Multiple complaints about dirty conditions and maintenance issues were noted, affecting the overall cleanliness perception.
Service
9.1
Positive mentions of staff kindness and helpfulness throughout various reviews.
Location
8.6
Consistently mentioned as a strong point with positive sentiments towards the surroundings.
Room Quality
7.1
Issues such as small room size and inadequate amenities were reported, affecting the room quality rating.
Amenities
7.6
Some amenities were appreciated, but others like WiFi and heating were lacking.
Value for Money
8.1
Balanced perceptions based on the overall offerings relative to price.
Food and Beverage
8.1
General praise for the breakfast and restaurant options, though some areas for improvement were noted.
Overall Experience
8.6
Despite some negative aspects, the overall experience for many guests remained positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:39

Property Description

Luxurious Accommodation with Scenic Views
Hotel Borde Lago offers a picturesque setting with a garden and indoor pool, providing a tranquil escape for guests. The fully carpeted rooms feature large windows with garden views and elegant wooden furnishings, ensuring a comfortable stay.

Delicious Buffet Breakfast and Convenient Amenities
Start your day with a delicious buffet breakfast served daily, a perfect way to fuel up for exploring the nearby attractions like Petrohue Falls. Enjoy the convenience of free parking and WiFi access in common areas during your stay at the hotel.

Prime Location for Exploring
Located just 50 meters from Llanquihue Lake and a short drive from Petrohue Falls, Hotel Borde Lago is an ideal base for exploring the beautiful surroundings. With a 10-minute drive to Puerto Varas, guests have easy access to more dining and entertainment options.

Book your stay at Hotel Borde Lago now for a relaxing and memorable experience!

Important information:

Due to the coronavirus (COVID-19), this accommodations is taking steps to ensure the safety of customers and staff. For this reason, at the time of check in you must present your mobility pass.

LOCAL TAX LAW

Based on local tax laws, Chilean citizens (and foreigners staying more than 59 days in Chili) must pay an additional fee of 19%. Please note that for tax exemption foreign travelers must pay in US dollars and have to present the migration card they are given when they arrive to the country. Foreign business travelers, who require a printed invoice, will also be charged the additional 19% regardless of the length of their stay in Chili. This fee is not automatically calculated in the total costs for the reservation.

Buffet breakfast is served daily.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 261 reviews
Cleanliness: 7.6
Service: 9.1
Location: 8.6
Room Quality: 7.1
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 8.1
Overall Experience: 8.6
J
JEANNETTE • solo_traveller • cl
5
Todo muy lindo pero las paredes son de papel, se escucha todo.
Pros:

Me encantó el hecho que estuviera cerca del lago, la piscina y algunas de sus instalaciones.

Cons:

Las paredes entre una habitación y otra son de papel, se escucha todo, todo!
No se puede dormir, ni menos descansar.
La noche que fui a dar aviso, tipo 4.30am no había nadie en recepción, toque hasta la campana para dar aviso y nada.

2026-06-04 • via Nuitee
R
Roberto • family_with_children • cl
9
Pros:

Espacioso, con mesas de pool, ping pong,etc piscina temperada, todo bien

Cons:

Mala aislación de puertas, pasaban personas hablando y se escuchaba todo

2026-06-03 • via Nuitee
M
Mayerlin • solo_traveller • cl
10
Pros:

La tranquilidad donde esta ubicado, ideal para descansar

2026-05-30 • via Nuitee
D
Dominique • extended_group • cl
10
2026-05-27 • via Nuitee
M
Marta • solo_traveller • cl
10
Semana de descanso
Pros:

Hotel muy cómodo, acogedor, desayuno muy bueno con variedad de cosas, la atención muy buena.

2026-05-27 • via Nuitee
D
Daniela • solo_traveller • cl
8
2026-05-26 • via Nuitee
C
Catalina • family_with_children • cl
10
Descanso total, silencio absoluto para quienes buscan relajarse. Amplios y bellos jardines
Pros:

Desayuno: 100000/10, Piscina: No es caliente. Es Tibia. Acceso a playa, no apta para Minusválidos.

Cons:

Quizá habilitar más espacios comunes. Y sería buena idea ARRENDAR BICICLETAS.

2026-05-25 • via Nuitee
R
rodrigo • solo_traveller • cl
9
Estadía comoda
Pros:

Desayuno variado, camas comodas, todo limpio y ordenado, acceso al lago, muy bonito todo.

Cons:

Se escuchan murmullos de los pasajeros de ls habitaciones contiguas.

2026-05-25 • via Nuitee
M
Mauricio • solo_traveller • es
8
Pros:

Amabilidad del personal. El restaurante muy bueno (precio-calidad)

Cons:

El desayuno demoraban mucho en reponer la comida.

2026-05-24 • via Nuitee
J
Jorge 1ro. • solo_traveller • cl
7
Estadia 2 noches en pareja
Pros:

La cama, el paisaje.

Cons:

El baño, la ducha con cortina que se adhiere al cuerpo con shower door se soluciona.

2026-05-11 • via Nuitee
L
Lino • couple • cl
10
2026-05-10 • via Nuitee
A
Angulo • family_with_children • cl
2
Horrible
Pros:

Nada

Cons:

no había calefacción continua solo se prende de 18:00 a 00:00 hrs y luego se apagaba, pésimo para ir con niños en invierno.
La piscina súper helada , no para niños pequeños.
En recepción nos dijeron que podíamos calentar comida , y luego nos negaron eso ya habiendo comprado algo por fuera para nuestro bebé de dos años, horrible atención , todos enojados y de malas ganas atendiendo.

2026-05-07 • via Nuitee
K
Katherine • extended_group • cl
6
2026-05-06 • via Nuitee
P
Paola • solo_traveller • cl
10
2026-05-05 • via Nuitee
C
Catalina • solo_traveller • cl
10
Pros:

Un lugar ideal para descansar. Amplio jardín para caminar y bajar al lago. Bellisimo mirador hacia el volcan. (No apto para personas con movilidad reducida).

Cons:

La piscina es tibia. Tibia casi fria.

2026-05-05 • via Nuitee
L
Lohr • couple • cl
10
2026-05-04 • via Nuitee
S
Setzu • solo_traveller • ar
10
Pros:

Habitaciones muy cómodas y limpieza

Cons:

Todo perfecto!

2026-05-02 • via Nuitee
D
Dario • solo_traveller • br
10
Um local muito bom para ficar
Pros:

Acomodação limpa, com muita claridade e com a temperatura ideal.

2026-05-02 • via Nuitee
F
Fernanda • family_with_children • cl
4
no volveria
Pros:

el area para pasear.

Cons:

Los pasillos tienen un fuerte olor a orina de gato.
La piscina temperada no estaba funcionando.
Camas incomodas

2026-04-29 • via Nuitee
H
helena • solo_traveller • ar
10
Pros:

La limpieza y la exquisita comida de su restaurante

Cons:

Un poco alejado de la ciudad

2026-04-27 • via Nuitee