Hotel Borde Lago

Hotels
8.1 (136 reviews)
Camino a Ensenada Km. 4 - Casilla 509 , Puerto Varas , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Express check-in/check-out
Safety deposit box
Tour desk
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Buena ubicación
Atención del personal
Desayuno rico
Entorno agradable
Cons:
Habitaciones pequeñas
Falta de WiFi
Ruidos molestos
Condiciones de limpieza

Categories

Cleanliness
7.6
Multiple complaints about dirty conditions and maintenance issues were noted, affecting the overall cleanliness perception.
Service
9.1
Positive mentions of staff kindness and helpfulness throughout various reviews.
Location
8.6
Consistently mentioned as a strong point with positive sentiments towards the surroundings.
Room Quality
7.1
Issues such as small room size and inadequate amenities were reported, affecting the room quality rating.
Amenities
7.6
Some amenities were appreciated, but others like WiFi and heating were lacking.
Value for Money
8.1
Balanced perceptions based on the overall offerings relative to price.
Food and Beverage
8.1
General praise for the breakfast and restaurant options, though some areas for improvement were noted.
Overall Experience
8.6
Despite some negative aspects, the overall experience for many guests remained positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:39

Property Description

Luxurious Accommodation with Scenic Views
Hotel Borde Lago offers a picturesque setting with a garden and indoor pool, providing a tranquil escape for guests. The fully carpeted rooms feature large windows with garden views and elegant wooden furnishings, ensuring a comfortable stay.

Delicious Buffet Breakfast and Convenient Amenities
Start your day with a delicious buffet breakfast served daily, a perfect way to fuel up for exploring the nearby attractions like Petrohue Falls. Enjoy the convenience of free parking and WiFi access in common areas during your stay at the hotel.

Prime Location for Exploring
Located just 50 meters from Llanquihue Lake and a short drive from Petrohue Falls, Hotel Borde Lago is an ideal base for exploring the beautiful surroundings. With a 10-minute drive to Puerto Varas, guests have easy access to more dining and entertainment options.

Book your stay at Hotel Borde Lago now for a relaxing and memorable experience!

Important information:

Due to the coronavirus (COVID-19), this accommodations is taking steps to ensure the safety of customers and staff. For this reason, at the time of check in you must present your mobility pass.

LOCAL TAX LAW

Based on local tax laws, Chilean citizens (and foreigners staying more than 59 days in Chili) must pay an additional fee of 19%. Please note that for tax exemption foreign travelers must pay in US dollars and have to present the migration card they are given when they arrive to the country. Foreign business travelers, who require a printed invoice, will also be charged the additional 19% regardless of the length of their stay in Chili. This fee is not automatically calculated in the total costs for the reservation.

Buffet breakfast is served daily.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 136 reviews
Cleanliness: 7.6
Service: 9.1
Location: 8.6
Room Quality: 7.1
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 8.1
Overall Experience: 8.6
V
Valeria • family_with_children • cl
7
2026-03-15 • via Nuitee
U
urtubia acleh • family_with_children • cl
9
Buen descanso
Pros:

Muy acogedor. Tranquilo y espacios bien distribuidos.

Cons:

Que no avisaran con tiempo que la piscina temperada estaba en mantencion.

2026-03-14 • via Nuitee
J
Jhon • extended_group • cl
8
Bueno relación precio calidad
Pros:

La ubicación, hospitalidad del personal

Cons:

Baños un poco chico y colchón un poco gastado

2026-03-14 • via Nuitee
L
Lohr • couple • cl
9
Es un lugar muy familiar
Pros:

El desayuno muy bueno. La piscina estaba en mantención en el periodo de la visita. Los baños de las habitaciones son pequeños.

Cons:

Lo que no me gustó mucho son los horarios del restaurant y la variedad. La verdad es que no había almuerzos y la cena era limitada a sandwiches

2026-03-12 • via Nuitee
H
Hernan • couple • cl
1
Nunca he reservado para la fecha del 8 al 9 de Marzo .Es una estafa.Estoy saliendo de una estancia en Villa Paraíso ,del
Pros:

Nada me gustó

Cons:

En Febrero reservé este alojamiento ,pero lo anulé en la recepción porque lo encontramos sucio ,mal tenido ,olor a humedad ,totalmente inferior a la publicidad .Lo cual en nuestro país es un delito ,publicidad engañosa.

2026-03-11 • via Nuitee
G
Gab • family_with_children • cl
10
Excelente lugar
Pros:

Personal super amable. Tenía que conectarme para una entrevista justo a la hora que hacía mi check in, y me facilitaron una salita tranquila para que no lo hiciera en la habitación. Son detalles que marcan la diferencia. Los jardines son hermosos y está a una escalera del lago.
Desayuno super surtido. Nos encantó el lugar. 100% recomendado.

Cons:

.

2026-03-11 • via Nuitee
T
Toledo • couple • cl
10
2026-03-10 • via Nuitee
M
Matías • couple • cl
10
2026-03-09 • via Nuitee
J
Juan • couple • cl
7
2026-03-09 • via Nuitee
M
Moran • extended_group • ar
7
2026-03-09 • via Nuitee
V
VICTOR • couple • cl
8
Pros:

Rico desayuno, habitación cómoda, el mirador que tiene el lugar muy lindo

2026-03-06 • via Nuitee
O
ortiz • family_with_children • cl
8
Pros:

La atencion del personal

Cons:

Que no habia asencesor para lo otro pisos ya que tengo movilidad reducida Qué te parece la instalación de tu habitación

2026-03-06 • via Nuitee
E
Edmundo • family_with_children • cl
8
Mejorable
Pros:

Ambiente y comida

Cons:

No hay ascensor algo frío el ambiente

2026-03-05 • via Nuitee
P
Pedro Astroza Urrutia • family_with_children • cl
10
Excelente servicio, piezas cómodas y limpias, el desayuno expextacular.
Pros:

Desayuno y la piscina.

Cons:

Valores de los productos que ofrecen en el hotel.

2026-03-05 • via Nuitee
P
Pablo • couple • cl
8
2026-03-04 • via Nuitee
G
Gabriel Alfonso • family_with_children • cl
7
2026-03-03 • via Nuitee
F
Frías • family_with_children • cl
4
Pros:

La atención, se esmeran, pero hay cosas en la infraestructura que no van acorde con los tiempos.

Cons:

El baño. Demasiado....demasiado pequeño y una ducha que pide a gritos ser cambiada. Un TV ya obsoleto y que no cuenta con acceso a aplicaciones de streaming. Marzo sin acceso a cafetería y un restaurant que sólo funciona a partir de las 16.00 hrs., siempre y cuando haya llegado el chef ( plop ) .

2026-03-03 • via Nuitee
B
Bertrand • couple • fr
9
Pros:

La piscine
Le côté rétro
Le petit déjeuner

Cons:

RAS

2026-03-03 • via Nuitee
F
Francia • couple • cl
10
Excelente estadía
Pros:

Desayuno muy rico, personal amable
Linda vista y muy limpio

Cons:

Creo que cosas muy puntuales como que no había basurero en la habitación y pocos enchufes

2026-03-02 • via Nuitee
Y
Yoselyn Adriana • family_with_children • cl
8
2026-03-02 • via Nuitee