The Albert Hotel

Hotels
8.2 (1050 reviews)
The Alb 14 smithfield road , Shrewsbury , gb

Children allowed

Facilities

Non-smoking rooms
Restaurant
Non-smoking throughout
Shared lounge/TV area
Kid meals
Coffee Shop on site
Staff adhere to local safety protocols
Cashless payment available
First aid kit available
Sanitized tableware & silverware
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Excellent breakfast
Value for money
Cons:
Cleanliness issues
Room noise from traffic
Some amenities required attention

Categories

Cleanliness
7.51
Black mould in the shower and carpets were filthy.
Service
8.98
Staff were really friendly and helpful, consistently mentioned as a positive.
Location
8.52
Excellent location close to train station and town center.
Room Quality
7.47
A couple of fittings in the bathroom were a bit off; room was clean but had issues.
Amenities
8
Amenities were good, but some areas needed improvement.
Value for Money
8.96
Great value for money stay, especially with breakfast included.
Food and Beverage
8.01
Breakfast was generally good, but some meals could be improved.
Overall Experience
8.18
Overall pleasant experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 20:01

Property Description

Historic Charm and Modern Comforts

Convenient Location: Situated in Shrewsbury, The Albert Hotel offers easy access to popular attractions such as Ironbridge Gorge and Telford International Centre.

Comfortable Accommodation: The hotel features non-smoking rooms with amenities like free WiFi, flat-screen TVs, and desks for your convenience.

Dining Options: Indulge in a variety of cuisines at the on-site restaurant, with special dietary requests catered to, ensuring a satisfying dining experience.

Experience a blend of historic elegance and contemporary conveniences at The Albert Hotel. Book now for a memorable stay in Shrewsbury.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 1050 reviews
Cleanliness: 7.51
Service: 8.98
Location: 8.52
Room Quality: 7.47
Amenities: 8
Value for Money: 8.96
Food and Beverage: 8.01
Overall Experience: 8.18
B
Brendan family_with_children gb
8
Pros:

Position.Room.Service.

Cons:

Nothing.

2026-03-21 via Nuitee
J
Johann couple gb
6
2026-03-20 via Nuitee
R
ron couple es
9
Great location and experience
Pros:

Great location close to the station, very friendly staff, and although we booked a small room, we were given a very spacious room. Lovely breakfast

Cons:

Nothing

2026-03-20 via Nuitee
T
Terry family_with_children gb
8
Lovely break
Pros:

Breakfast, parking close to hotel ,easy check-in,staff.

Cons:

All fine

2026-03-19 via Nuitee
D
Dave couple gb
10
Good value shirt stay
Pros:

Clean tidy and location

Cons:

Nothing

2026-03-17 via Nuitee
M
Magnus solo_traveller se
9
Ett hotell som det var tråkigt att checka ut från
Pros:

En fantastisk atmosfär och stämning. Ett pub-boende när det är som bäst. Ett hotell för den som vill kommunicera med personal och andra människor.
Bra läge nära järnvägsstationen. I utkanten av den absoluta stadskärnan men ändå väldigt centralt.

Cons:

Rummet saknade skrivbord och hade inte en enda stol. Att bara ha sängen att sitta på är obekvämt.
Om det är dåligt väder kan det vara negativt att behöva gå utomhus för att nå frukosten.
Man ska vara medveten om att det kan ta tid innan frukosten är klar. Kanske beställa kvällen innan om man har bråttom?

2026-03-16 via Nuitee
T
Tracy couple gb
7
2026-03-16 via Nuitee
Z
Zoe couple gb
9
Pros:

Central , great staff , fabulous breakfast, couldn’t fault it .

2026-03-12 via Nuitee
D
david couple gb
5
2026-03-09 via Nuitee
Y
Yunjie solo_traveller gb
1
2026-03-09 via Nuitee
L
Lesley couple gb
6
It was convient, for our stay , nice and central, it was clean but a little run down.
Pros:

Breakfasy very over cooked didnt have cooked on 2nd morning. Lovely staff, very friendly

Cons:

The bar area, the hotel, was adequate, could do with a lick of paint, it not often you will see an extension lead for customers to use, im sur yhis would be classed as a fire hazzard, if all 4 sockets used at once.

2026-03-08 via Nuitee
B
Brian Forsyth solo_traveller gb
9
2026-03-08 via Nuitee
I
Isabel family_with_children gb
8
Will try again in future at the Hotel
Pros:

After I got to my hotel room, I arrived by train up from S.Wales, I was unwell with food poisoning, I spent a full day in bed at my room
I will in future have to come along again to try the breakfast. I went home Sunday.

Cons:

I can't comment as I hadn't got out from my room. I was somewhat poorly

2026-03-07 via Nuitee
L
Lucette family_with_children gb
8
Definitely worth it
Pros:

Room clean and spacious, breakfast good, the staff tried to accommodate to a gluten free diet. Definitely worth the money

Cons:

Nothing specific, definitely value for money, convenient and clean and tidy

2026-03-05 via Nuitee
N
Nicolle couple gb
8
Pros:

The room was bigger than on booking.com. the room was amazing and in a great location.

Cons:

NA

2026-03-04 via Nuitee
A
Adrienne couple gb
9
A friendly place to stay with a good location for town
Pros:

Breakfast was brilliant. We had a room with small lounge, the bathroom was clean and new. The area was ideal. The staff were friendly and informative of the area. Definitely will be booking again.

Cons:

Carpet was marked it should be cleaned.

2026-03-04 via Nuitee
W
William family_with_children gb
9
Short stay to attend a funeral
Pros:

Staff could not have been more welcoming and helpful. We arrived later than expected and were very quickly shown to our room and kindly given the offer of a parking place beside the hotel.
The kitchen had closed but the staff gave us directions to a few places close by where we could eat

Cons:

I honestly can't think of anything

2026-03-01 via Nuitee
J
john couple gb
8
Did what it said on the can.
Pros:

Breakfast excellent in the bar. Room was good and prime location to the railway station. Staff friendly and helpful.

Cons:

Needed a spruce up.

2026-02-28 via Nuitee
R
Ronnie family_with_children gb
9
Pros:

Friendly staff upon arrival, excellent with requests, clean, cosy room and easy access

2026-02-26 via Nuitee
D
dutton family_with_children gb
5
Bathroom needs some attention
Pros:

Centrally located for theatre severn
Plenty of tea and coffee

Cons:

Shower cant be changed from too hot..It drips and is leaking at a join. Bed sheets not right size too small..

2026-02-24 via Nuitee