Onyx Beach Hotel

Hotels
8.6 (100 reviews)
Jl. Pantai Batu Mejan No.45a , Canggu , id

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Facilities

Offsite parking discounted rates available
Air conditioning
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
Hot tub/Jacuzzi
Car hire
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Cons:
Dirty bed sheets
Noisy construction
Maintenance issues

Categories

Cleanliness
7.73
Several reviews mentioned dirty sheets and maintenance issues, impacting the cleanliness rating.
Service
9.7
Outstanding feedback on the staff's friendliness and helpfulness across multiple reviews.
Location
9.24
Positive sentiment regarding the location being convenient and ideal for visitors.
Room Quality
8.19
Generally positive reviews about room size and comfort, tempered by some negative features.
Amenities
8.22
Amenities such as water dispensers were appreciated, but hot tub issues were noted.
Value for Money
8.18
Inconsistencies in service and cleanliness suggest room for improvement in perceived value.
Food and Beverage
8.73
Not specifically mentioned, considered standard quality for this hotel tier.
Overall Experience
8.8
Many guests had overall positive experiences, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:21

Property Description

Luxurious Accommodation

Experience a 5-star stay at Onyx Beach Hotel. From stunning mountain and pool views to spacious family rooms, our luxurious accommodation promises a memorable getaway.

Wellness Packages and Free WiFi

Indulge in wellness packages and stay connected with free WiFi throughout the property. Relax and rejuvenate while enjoying the best of modern amenities.

Convenient Location and Services

Explore nearby beaches and attractions with sightseeing tours, bicycle, and car rental services available. Let us take care of your travel needs for a seamless vacation experience.

Book your luxurious stay at Onyx Beach Hotel now for an unforgettable Canggu retreat!

Check-in and check-out hours:

Location

Guest Reviews

8.6
Based on 100 reviews
Cleanliness: 7.73
Service: 9.7
Location: 9.24
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 8.73
Overall Experience: 8.8
H
Hande • couple • tr
9
Keşke yine orada olabilsem
Pros:

Konaklamak çok keyifliydi her anında çok mutlu olduk sadece jakuzinin suyunu biraz sıcak doldurmak istedik fakat su sıcaklığı yetersizdi. Herhangi bir yardım talep etmedik, eminim çözerlerdi. Çok kibar, yardımcı ve temizler

2026-02-12 • via Nuitee
A
Andrew • couple • au
10
2026-02-12 • via Nuitee
C
Chris • solo_traveller • gb
10
Affordable luxury whilst being comfortable
Pros:

The amount you get for the amount you pay is extremely worth it. You get your own water filler, loads of space, a luxurious bed, amazing ac, excellent staff and an awesome but unique way to enter your room without having to carry a card or key

Cons:

The only two minor complaints I would have is that the location is far away from a lot of the major places in canggu and the water heater for the shower didn’t work too well.

2026-01-31 • via Nuitee
O
ONeill • solo_traveller • ie
10
Amazing staff and beautiful room and TV
Pros:

Really fabulous room and stay

2026-01-28 • via Nuitee
A
Alice • solo_traveller • be
10
Perfect stay and amazing staff
Pros:

The place is beautiful and clean. The staff is amazing and really kind ! It’s a calm street so no noise. My room was big and the bed was really comfortable. I had a great time there ! ☺️

2026-01-22 • via Nuitee
N
Nick • solo_traveller • nl
10
Perfect!
Pros:

Wat een service! Mijn laatste nacht hier geboekt voordat ik naar Abu Dhabi vloog. Gevraagd om een late check-out en dat was mogelijk zonder extra kosten. Voor de rest niks aan te merken, was allemaal erg goed!

Cons:

-

2026-01-21 • via Nuitee
I
India • family_with_children • au
10
Fantastic, friendly staff made out stay easy and enjoyable.
Pros:

The staff were so friendly, going out of their way to help us and make our stay as comfortable as possible.

Cons:

Nothing

2026-01-19 • via Nuitee
M
Maha • extended_group • tn
9
2026-01-19 • via Nuitee
A
ABDULKAREM • family_with_children • sa
8
2026-01-09 • via Nuitee
P
Paul • solo_traveller • de
6
2025-12-23 • via Nuitee
K
Khalid • solo_traveller • us
10
Pros:

Clean place, quiet and comfortable atmosphere, and a very respectful staff!

2025-11-25 • via Nuitee
S
Shannon • solo_traveller • gb
8
Very nice room. Very friendly and helpful staff.
2025-11-18 • via Nuitee
O
Oluwakayode • solo_traveller • gb
7
2025-11-13 • via Nuitee
E
Erika • couple • fr
10
2025-11-02 • via Nuitee
A
Aisling • couple • ie
10
2025-11-02 • via Nuitee
K
Kimberley • solo_traveller • gb
10
Pros:

The location was perfect, the staff were super friendly and I loved the size of the room with a work desk and lots of wardrobe space.

Cons:

Nothing

2025-10-27 • via Nuitee
C
Catarina • solo_traveller • pt
10
2025-10-09 • via Nuitee
F
Fox • solo_traveller • au
10
2025-09-28 • via Nuitee
B
Ben • solo_traveller • gb
10
Pros:

Perfect stay from start to finish. The staff were warm and attentive, the room was spotless and comfortable, and the facilities were excellent. Everything exceeded my expectations - I’ll definitely be back!

The team went above and beyond, even helping remove a massive spider from my room without hesitation hahahaha. They were always ready to assist with anything I needed, which made the whole experience stress-free and enjoyable.

10/10

Cons:

Nothing

2025-09-18 • via Nuitee
I
ibraheem • solo_traveller • jo
10
I had a pleasant stay in canngu this place (Onyx) was very nice, clean and spacious, the host was wonderful and very hel
Pros:

Very clean rooms and helpful host

Cons:

Nothing

2025-09-16 • via Nuitee