Celyn City Hotel

Hotels
6.5 (257 reviews)
Ground Floor, Block A, Warisan Square, Jalan Tun Fuad Stephens , Kota Kinabalu , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Good location
Walking distance to attractions
Cons:
Dirty facilities
Expensive without appropriate services

Categories

Cleanliness
4.5
Toilet not clean, dirty elevator, not aligned with hotel standards.
Service
9.5
Standard service for this hotel tier; however, lack of communication on amenities.
Location
8.5
Walking distance to some attractions, but concerns about car park availability.
Room Quality
5.5
Small room, dirty bedsheets, not ideal for family.
Amenities
6.5
No breakfast provided, no parking, lack of standard facilities.
Value for Money
6
Considered expensive for the quality provided, not value for money.
Food and Beverage
3.5
No breakfast service offered.
Overall Experience
8
A disappointing experience overall, not meeting expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 11:50

Property Description

Convenient Location Above a Shopping Mall
Modern Amenities for Comfort
Close Proximity to Popular Attractions

To experience comfort and convenience in the heart of Kota Kinabalu, book your stay at Celyn City Hotel today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for MYR 70 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.5
Based on 257 reviews
Cleanliness: 4.5
Service: 9.5
Location: 8.5
Room Quality: 5.5
Amenities: 6.5
Value for Money: 6
Food and Beverage: 3.5
Overall Experience: 8
M
Mariani • family_with_children • my
4
2026-02-26 • via Nuitee
H
Haris • family_with_children • bn
8
2026-01-19 • via Nuitee
H
Hj Mohd Sufian • couple • bn
5
NIL
Pros:

NIL

Cons:

TIDAK ADA TELIPON BILIK

2026-01-12 • via Nuitee
R
REDYAH • couple • my
1
Cons:

Lantai kotor berhabuk,shower kejap ok kejap x ok

2025-12-29 • via Nuitee
S
Sathy Vel Naidu • couple • my
2
Bad stay
Pros:

There were no breakfast. For the price i paid, breakfast should have been provided.

Cons:

The water pressure was low, if you flush the toilet, the water heater will not work at all. Entrance to the B block was dirty. Was surprised that they put us up in a different block. Didn't inform us that there is no car park, info was given after arrival that there is only 4 car parks and its first come first serve. The car park at the other built was expensive.

2025-12-08 • via Nuitee
B
Bulah80 • family_with_children • my
8
Pros:

good

2025-12-07 • via Nuitee
D
DrWanNik • extended_group • my
5
hospitality
Pros:

tiada sarapan

Cons:

deluxe room tidak disedia iron & sejadah (pray carpet)

2025-11-12 • via Nuitee
S
siti norrayatty • extended_group • my
8
2025-09-16 • via Nuitee
M
Mohamad faiz • couple • my
1
Pros:

Worst nightmares & not value for money

Cons:

Toilet are not clean, small room, expensive, elevator outside from reception, elevator dirty, expensive, no breakfast, no parking, more likely motel standard n not hotel, bedsheets are yellowish, bed for kids is not blenket, give extra bedsheet replace blanket, room view inside building. Kids decoration defect n might danger kids. Dont stay this motel standard in kk.

2025-08-31 • via Nuitee
S
Sherry • couple • my
5
2025-08-29 • via Nuitee
I
Ibrahim • family_with_children • my
8
2025-08-25 • via Nuitee
H
Hj Kamarulzaman • couple • bn
6
2025-08-15 • via Nuitee
S
Shaniely E • couple • my
8
Pros:

Walking distance

2025-08-04 • via Nuitee
M
Mohd • solo_traveller • my
8
Pros:

location is convenient

2025-07-07 • via Nuitee
M
Monday • family with young children • my
5
Passable
Pros:

Easy excess to City Centre

Cons:

Nil

2025-06-29 • via Nuitee
E
Edzmar • young couple • my
10
Exceptional
2025-06-27 • via Nuitee
M
M.sarip • family with young children • my
10
Exceptional
2025-06-04 • via Nuitee
N
Nazrah • young couple • bn
5
Passable
2025-06-04 • via Nuitee
M
Muhd • with friends • bn
2
Very poor
2025-06-01 • via Nuitee
Z
Zuraidah • family with young children • my
10
Exceptional
2025-05-07 • via Nuitee