Hoianese Quiet Old Town Hotel - Cultural Experiential Hotel

Hotels
9.7 (783 reviews)
30 Ba Trieu - Hoi An , Hoi An , vn

Children allowed

Facilities

Guest education on local ecosystems and culture
Air conditioning
Luggage storage
Safety deposit box
Tour desk
Shared lounge/TV area
Shuttle service (additional charge)
Public transport tickets
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Cons:
Noise from nearby construction
Soundproofing issues

Categories

Cleanliness
9.6
The hotel is reported to be spotless, indicating strong cleanliness.
Service
10
Hotel staff described as amazing, friendly, and attentive throughout various reviews.
Location
9.6
Close to old town with a quiet atmosphere, contributing positively to the stay.
Room Quality
9.6
Rooms described as neat and lovely; spacious with comfortable beds.
Amenities
9.6
Good amenities including breakfast and tours that enhance guest experience.
Value for Money
9.6
Considered cheap for the quality received, highlighting excellent value.
Food and Beverage
9.6
Breakfast rated excellent with a wide variety of options.
Overall Experience
10
Overall experiences shared in reviews are overwhelmingly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:10

Property Description

Stunning Views and Prime Location
Luxurious Accommodations
Delicious Dining Options

Ready to experience luxury in the heart of Hoi An? Book your stay at Hoianese Old Town Boutique Hotel and indulge in top-notch amenities, picturesque views, and impeccable service.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.7
Based on 783 reviews
Cleanliness: 9.6
Service: 10
Location: 9.6
Room Quality: 9.6
Amenities: 9.6
Value for Money: 9.6
Food and Beverage: 9.6
Overall Experience: 10
K
KUMIKO solo_traveller jp
10
最高!また期待です!!
Pros:

掃除が行き届いていて、とてもきれい!
到着時間にはお部屋が冷えていて、香取も付いていた。
スタッフも大変親切

Cons:

久しぶりのカギなので、ちょっと開けづらかった

2026-04-11 via Nuitee
G
Gaël couple fr
10
Un excellent sejour. Un accueil et un accompagnement particulièrement chaleureux et remarquable Merci à Spring, Kimmi,
2026-04-10 via Nuitee
L
Liz solo_traveller th
10
Quaint, quiet & managed efficiently by a team of very hospitable people!
Pros:

Quaint & quiet & perfectly managed by a delightfully friendly team!

Cons:

Nothing

2026-04-10 via Nuitee
A
Alex couple gb
10
The best staff!
Pros:

We have loved our stay at this hotel. The hospitality of the staff - Helen, Spring, Kimmi, Emma, Gavy, and Tin - was amazing and we felt welcome as soon as we arrived.
We were given a very useful map upon arrival and a short chat with Tin about the hotel and the area which was very helpful, no hard sell at all. The staff all greeted us by name and were so friendly whenever we saw them.
The hotel itself is on a quiet street but still only a short walk away from Hoi An old town (about 10 minutes) and plenty of restaurants, cafes and mini marts on the same street. Our room was very quiet and comfortable and we slept well.
Breakfast was 125k per person but felt good value due to the amount and variety of dishes and speedy service. We also booked a couple of excursions through the hotel which were reasonably priced and we really enjoyed.
We were able to check out a little late, leave our luggage for the day, and even have a shower before our onwards journey which was very much appreciated.
We loved our stay here and would absolutely recommend!

2026-04-09 via Nuitee
D
David Jeremy couple us
10
Pros:

The hotel was quiet but in a good location close to the old town. The room was very comfortable and not caramped. Breakfast was excellent and the staff outstanding at taking care of the customers. I worked mostly with Spring who contacted me a couple of days before my booking, but all the staff were most gracious.

2026-04-08 via Nuitee
E
Erwin family_with_children id
10
Pros:

The staff Kimmy very friendly, warm welcoming us,serve tea, coffee, give the information about anything, although we cancelling my stay there because I book the room for two people, and I came with my friend met in ho Chi Minh so we're 3 person and the room can't accommodate that, still Kimmy serve us very well

Cons:

None

2026-04-08 via Nuitee
A
Amelia couple gb
10
Amazing service and most welcoming place in Vietnam!
Pros:

Our stay at Hoianese Old Town Hotel was nothing short of incredible, and what truly made it unforgettable were Emma and Spring. From the moment we arrived, they went above and beyond in every possible way. They remembered our names right away and made a genuine effort to connect with us throughout our stay, which made everything feel so personal and special.

They were always there to help, whether it was booking transport, giving thoughtful recommendations, or simply asking about our day with real interest. Their knowledge of the area and local culture was amazing, and they shared it in such a warm and engaging way that it made our experience in Hoi An even richer.

Each morning, we were treated to a fantastic breakfast, and their kindness and attention to detail never went unnoticed. You can truly tell they care deeply about their guests and take pride in creating a welcoming atmosphere.

One of the most touching moments was receiving a beautiful clay zodiac keepsake, a memory we’ll treasure forever. It perfectly captured how thoughtful and unique our stay was.

A huge thank you to Emma, Spring, and all the staff for making us feel so at home. We will absolutely be back!

Cons:

Nothing it’s perfect!

2026-04-08 via Nuitee
Z
Zoe solo_traveller gb
10
Exceptional - the best place I have stayed in Vietnam
Pros:

The hotel was beautiful, so well situated and the staff made everything so easy and genuinely truly relaxing. Helen, Spring, Kimmi, Emma and Gavy were all exceptional, and made me feel so welcome with all their tips on what to do in Hoi An. I will definitely be coming back!

2026-04-07 via Nuitee
E
Ethan couple au
10
2026-04-07 via Nuitee
J
Jason couple ca
10
Great Place - Amazing staff
Pros:

Hotel was very charming, clean, and overall pleasant. Staff made the stay even more enjoyable, they were so friendly. Especially Helen, Spring, Gavy & Kimmi.

The pillows in the room were some of the best I've had on the trip, so comfortable, easy to fall asleep.

Cons:

Not much I didn't like, only thing that I didn't really enjoy was the step into the big bathtub to shower.

2026-04-06 via Nuitee
S
Subhajit family_with_children in
10
2026-04-05 via Nuitee
I
Isabella couple gb
10
Amazing hotel, great people
Pros:

The staff were some of the most helpful people we have come across in our 4 weeks in Vietnam! They were simply amazing! The rooms were clean and spacious with great aircon

2026-04-05 via Nuitee
K
Khallil solo_traveller us
10
Very nice hotel in the center of Hoian
Pros:

Very nice set up and facilities. Beautiful décoration and furniture. The ladies at the reception (Emma, Kimmi, Helen, and others) were very helpful and take 20mn when you arrive to orient you in the city.

Cons:

Unfortunately my room on the third floor had a window on the internal stairs, the upside was that it was very quiet but not much of view

2026-04-05 via Nuitee
C
CHIU-YI family_with_children tw
10
Pros:

住宿地點可以步行到古鎮區,超棒!

2026-04-05 via Nuitee
N
Norbert solo_traveller ca
10
Cultural experience
Pros:

Very central and close to the market, bicycle tour, and the hoi an lanterns

Cons:

No issues

2026-04-05 via Nuitee
L
Laurent family_with_children fr
10
Pros:

J'ai séjourné dans cet hôtel 2 nuits et je dois avouer qu'après 10 hôtels successifs durant mon voyage au Vietnam, celui-là est mon coup de coeur. Le personnel à l'accueil est absolument adorable, disponible et charmant. Bien placé, propre, bon marché . Vraiment, je conseille définitivement cet hôtel !

Cons:

Rien

2026-04-01 via Nuitee
I
Isabell couple de
10
Pros:

Die Mitarbeiterinnen sind äußerst freundlich, geben gute Tipps und eine ausführliche Einführung zur Stadt. Alle Fragen und Wünsche wurden überfüllt ohne aufdringlich zu sein. Es stand auch unbegrenzt Trinkwasser zur Verfügung. Wir können das Hotel und die angebotene Stadtführung sehr empfehlen.

Besonderen Dank an Helen und Spring :)

2026-03-31 via Nuitee
S
Shweta couple in
10
2026-03-30 via Nuitee
P
Philipp couple de
10
2026-03-29 via Nuitee
S
Siarkos family_with_children gr
10
Pros:

Πάρα πολύ ωραίο ξενοδοχείο στο κέντρο της πόλης. Όλο το προσωπικό είναι πολύ ευγενικό και εξυπηρετικό. Το πρωινό είναι πλούσιο.

2026-03-29 via Nuitee