Smartr Madrid Las Ventas

Hotels
8.5 (1299 reviews)
Calle Alcala, 254 , Madrid , es

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Facilities

Air conditioning
Pets allowed
Non-smoking throughout
Free wired internet
Internet access

Review Highlights

Pros:
Great location
Well-equipped apartment
Cons:
Cleanliness issues
Noise from other apartments

Categories

Cleanliness
7.25
Some reviews indicated issues with cleanliness and bad odors in the apartment.
Service
9.25
Communication with the host was efficient, though some complaints about delays in check-in were noted.
Location
9.25
Multiple reviews praised the convenient location near public transport and supermarkets.
Room Quality
7.75
Issues with furniture stains and noise from neighbors were reported, impacting overall room quality.
Amenities
8.75
The apartment was well-equipped, but some amenities like wine glasses were initially missing.
Value for Money
8.25
General sentiment was that the value was decent but could be improved considering the lack of cleanliness.
Food and Beverage
8.75
Not specifically mentioned, assumed to be standard quality for this hotel tier.
Overall Experience
8.75
Despite some issues, many guests had a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:04

Property Description

Convenient Location
Modern Amenities
Complimentary WiFi

Book your stay at Smartr Madrid Las Ventas for a convenient and modern experience. Discover a prime location near top attractions such as El Retiro Park and Gran Via Metro Station. Enjoy the comfort of air-conditioned rooms with fully equipped kitchens and free WiFi throughout the property. Whether you are traveling for leisure or business, our accommodation offers the perfect blend of convenience and comfort. Don't miss out on a memorable stay in Madrid – book now!

Important information:

For stays longer than 6 days, a free deep cleaning service is included.
Additional cleaning services are available upon request and for an additional fee.
Towels and bed linen are provided.
The celebration of bachelor parties or similar parties is not permitted.
Noise is not allowed from 23:00:00 to 08:00:00.
Upon arrival, a deposit of €100 will be requested. It will be done with a credit card. It will be returned to you 7 days after check-out.
The deposit will be fully refunded by credit card once the accommodations has been reviewed.
Pets up to 25 kg are accepted on request at a cost of €30 per stay.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 1299 reviews
Cleanliness: 7.25
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 8.75
Overall Experience: 8.75
W
WOJCIECH • family_with_children • pl
10
Polecam. Fajna lokalizacja! Przyjemnie było tam mieszkać.
Pros:

Super lokalizacja. Łatwy dostęp. Mieszkanie wyposażone we wszystko co potrzeba.

Cons:

Mieszkanie wymagałoby odświeżenia- odmalowania, naprawy kontaktów czy wyprania kanapy w salonie! ; niefunkcjonalna jest również wanna, ale na spokojnie można się wykąpać ;0)

2026-05-16 • via Nuitee
J
jose antonio • solo_traveller • pt
8
2026-05-16 • via Nuitee
S
Santos Rodríguez • extended_group • es
10
Recomendable 100%
Pros:

Esta nuevo el piso y bien ubicado para moverse a cualquier parte de madrid

2026-05-16 • via Nuitee
C
Carla • couple • pt
10
2026-05-15 • via Nuitee
J
jose antonio • solo_traveller • pt
8
2026-05-15 • via Nuitee
Y
Yolanda • extended_group • es
9
Pros:

Súper Bien ubicado, cómodo, fácil acceso.

2026-05-13 • via Nuitee
A
Anthony Jose • solo_traveller • us
9
Pros:

I got a room on the 4th floor and it had a great view for people watching when you're not in the mood to explore the city. The room was very clean. The neighborhood had plenty of coffee shops, a supermarket right on the corner and a metro entrance right around the corner.

Cons:

Since it is on the corner of a busy street, the nights can be a little loud. If you are a light sleeper bring some ear plugs.

2026-05-13 • via Nuitee
E
Eloy • solo_traveller • es
6
2026-05-13 • via Nuitee
D
Dragan • family_with_children • ba
2
Pros:

I liked Madrid but not the accommodation

Cons:

An hour after check-in we waited with small children in front of the apartment to send us the codes for entry.
No one answered phone calls and messages.
Kitchen contents are not enough for two people, stairs to the upper floor are life-threatening

2026-05-12 • via Nuitee
A
angelica • solo_traveller • co
6
Pros:

El hospedaje es bonito y comodo

Cons:

No me gusto el mal olor que desprende del sifon y se esparce por todo el alojamiento.

2026-05-12 • via Nuitee
R
Rosmerlyn Del Carmen • solo_traveller • es
8
Pros:

Estaba cerca del aeropuerto

Cons:

Estaba limpio pero había un olor desagradable a tierra.a1

2026-05-12 • via Nuitee
N
Noemie • extended_group • fr
10
Super
Pros:

Superbe appartement en duplex. Très bien équipé avec 2 salles de bain, TV, machine à laver et lave-vaisselle. A 2 pas du métro donc centre très facilement accessible. Equipe très réactive par Whatsapp.

2026-05-10 • via Nuitee
M
Meiga74 • solo_traveller • es
8
Pros:

La ubicación perfecta.

Cons:

Que no nos pudimos duchar al llegar del viaje por un fallo del termo,no teníamos agua caliente...

2026-05-10 • via Nuitee
J
Juan Alv • solo_traveller • es
7
2026-05-09 • via Nuitee
M
M del Mar • extended_group • es
8
2026-05-09 • via Nuitee
E
Esteves • couple • ve
9
Excelente!
Pros:

Excelente el apartamento, todo muy limpio y organizado.

2026-05-09 • via Nuitee
P
Pascale • extended_group • fr
9
Excellent
Pros:

L'echange etait fluide via whatsapp, personnel reactif

Meme mon petit bichon a eu droit a un lit et des 2 laitieres
Tres propre et joli
Je recommande 🥰

Cons:

Rien tout est parfait

2026-05-08 • via Nuitee
R
Rebeca • couple • es
10
2026-05-08 • via Nuitee
L
Luka • couple • mk
10
2026-05-07 • via Nuitee
E
Enciso • family_with_children • es
1
2026-05-06 • via Nuitee