Smartr Madrid Las Ventas

Hotels
8.5 (1247 reviews)
Calle Alcala, 254 , Madrid , es

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Facilities

Air conditioning
Pets allowed
Non-smoking throughout
Free wired internet
Internet access

Review Highlights

Pros:
Great location
Well-equipped apartment
Cons:
Cleanliness issues
Noise from other apartments

Categories

Cleanliness
7.25
Some reviews indicated issues with cleanliness and bad odors in the apartment.
Service
9.25
Communication with the host was efficient, though some complaints about delays in check-in were noted.
Location
9.25
Multiple reviews praised the convenient location near public transport and supermarkets.
Room Quality
7.75
Issues with furniture stains and noise from neighbors were reported, impacting overall room quality.
Amenities
8.75
The apartment was well-equipped, but some amenities like wine glasses were initially missing.
Value for Money
8.25
General sentiment was that the value was decent but could be improved considering the lack of cleanliness.
Food and Beverage
8.75
Not specifically mentioned, assumed to be standard quality for this hotel tier.
Overall Experience
8.75
Despite some issues, many guests had a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:04

Property Description

Convenient Location
Modern Amenities
Complimentary WiFi

Book your stay at Smartr Madrid Las Ventas for a convenient and modern experience. Discover a prime location near top attractions such as El Retiro Park and Gran Via Metro Station. Enjoy the comfort of air-conditioned rooms with fully equipped kitchens and free WiFi throughout the property. Whether you are traveling for leisure or business, our accommodation offers the perfect blend of convenience and comfort. Don't miss out on a memorable stay in Madrid – book now!

Important information:

For stays longer than 6 days, a free deep cleaning service is included.
Additional cleaning services are available upon request and for an additional fee.
Towels and bed linen are provided.
The celebration of bachelor parties or similar parties is not permitted.
Noise is not allowed from 23:00:00 to 08:00:00.
Upon arrival, a deposit of €100 will be requested. It will be done with a credit card. It will be returned to you 7 days after check-out.
The deposit will be fully refunded by credit card once the accommodations has been reviewed.
Pets up to 25 kg are accepted on request at a cost of €30 per stay.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 1247 reviews
Cleanliness: 7.25
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 8.75
Overall Experience: 8.75
T
Tayla • extended_group • gb
2
2026-03-27 • via Nuitee
D
danijela • extended_group • rs
3
Mas o menos bien para este precio
Pros:

No lo se

Cons:

Escaleras para aribas

2026-03-27 • via Nuitee
P
PAULA • solo_traveller • es
9
Pros:

.

Cons:

.

2026-03-27 • via Nuitee
J
J. Vicente • extended_group • es
8
Buena ubicación y cómodo
Pros:

Ubicación

Cons:

Faltaba algo de limpieza y mantenimiento, en especial del baño

2026-03-27 • via Nuitee
N
NEKANE • extended_group • es
7
Pros:

Donde está situado

Cons:

Las escaleras para subir a la cama y la limpieza no estaban muy bien .No teníamos papel higiénico ..

2026-03-26 • via Nuitee
E
Eider • solo_traveller • es
9
Cómodo y limpio
Pros:

Cama y almohadas, muy cómodas.

2026-03-25 • via Nuitee
F
Fabio • extended_group • pt
8
2026-03-24 • via Nuitee
J
James • solo_traveller • us
10
Excellent apartment in a great location. ½ block from Metro 5 El Carmen station. Convenient shopping nearby.
Pros:

Small patio attached with seats for 2.

2026-03-24 • via Nuitee
A
Asier • solo_traveller • es
10
2026-03-23 • via Nuitee
A
Andreas • extended_group • de
8
Gute Lahe um Madrid zu erkunden
Pros:

Die küche ist komplett ausgestattet. Die Lage der Wohnung ist gut.

Cons:

Zwei kaputte Steckdosen im Bad. Die Eingangatuer im Erdgeschoss war ständig offen. Schallschutz im Gebäude könnte besser sein

2026-03-23 • via Nuitee
A
Andrey • solo_traveller • gb
9
Pros:

It was a very pleasant stay. The appointment has all what you need. Close the the metro and cafes nearby. It was clean and prepared.

2026-03-22 • via Nuitee
R
Rodrigo • family_with_children • mx
8
2026-03-22 • via Nuitee
L
Lincoln Alfredo • extended_group • es
10
Todo muy bien
Pros:

Todo

2026-03-22 • via Nuitee
E
eric • extended_group • es
8
Pros:

ell apartamento

Cons:

la atención

2026-03-21 • via Nuitee
J
JULIAN • couple • es
8
Muy agradable
2026-03-20 • via Nuitee
C
Cristina • couple • es
4
Pésima la comodidad
Pros:

La luz

Cons:

Sofá cama malísimo colchón malísimo almodahas malísimas no había papel hijienico en el baño

2026-03-19 • via Nuitee
I
Ilov • family_with_children • ua
10
2026-03-19 • via Nuitee
V
Villacorta • solo_traveller • es
8
2026-03-19 • via Nuitee
L
Luis NEGRIN • couple • es
1
Pros:

The location

Cons:

The furniture is in bad shape

2026-03-18 • via Nuitee
F
Fátima Maria • couple • es
8
2026-03-18 • via Nuitee