Radisson RED Phuket Patong Beach

Hotels
Radisson Red
8.7 (916 reviews)
48/1 Ruamchai Rd, Tambon Patong, Amphoe Kathu, Chang Wat , Patong Beach , th

Children allowed

Facilities

Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great staff
Excellent location
Clean facilities
Cons:
Poor wifi
Small pool area
Dusty room

Categories

Cleanliness
8.09
The bathroom was a bit dusty and the room had no balcony or outdoor space.
Service
9.56
The staff are wonderful, fantastic customer service.
Location
9.6
The location of the hotel was excellent.
Room Quality
7.55
The room still had elements that needed ‘touching up’ and wasn't fully finished.
Amenities
8.58
Good location, friendly staff with nice bar and restaurant.
Value for Money
9.04
Standard quality for this hotel tier.
Food and Beverage
8.09
Breakfast wasn’t good.
Overall Experience
9.06
Overall good experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 23:29

Property Description

Stylish and Social Hub
Experience a vibrant and contemporary design, communal areas, and co-working spaces with ultra-fast Wi-Fi for maximum productivity.

Exciting Events and Playful Atmosphere
Enjoy rooftop parties, live music performances, and a playful atmosphere that keep the energy levels high throughout your stay.

Iconic Dining and Wellness Amenities
Indulge in unparalleled dining options, state-of-the-art wellness amenities like the Power Gym and spa, and soak in the statement style that defines our hotel.

Book now and become a part of the RED Tribe for a stay where every moment is an opportunity to connect, create, and celebrate.

Important information:

Please note that the name of the credit card holder must be the same as the guest's name and the credit card must be presented to the property upon check-in. If the guest fails to present the credit card, the hotel shall reserve the right to require a new payment.

Please be informed that THB 1 may be charged any time after the booking is made in order to validate the credit card.In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 916 reviews
Cleanliness: 8.09
Service: 9.56
Location: 9.6
Room Quality: 7.55
Amenities: 8.58
Value for Money: 9.04
Food and Beverage: 8.09
Overall Experience: 9.06
J
Johannes solo_traveller nl
10
Top hotel on fantastic location
Pros:

Close to beach, 2 minute walk.
Very nice pool on top of roof. Quiet.
Best gym facilities ever. 3 kicking bags!
Modern design
Good internet
Helpful staff, especially Rick at the reception was great. In my case made a late checkout possible, which was very comfortable before my flight.
Close to nightlife, shops and bars.

Cons:

One side of the hotel is above hard rock cafe. Could enjoy music until 7 in the morning... be careful what room you book. Next time I would go for poolview ...

2026-03-14 via Nuitee
S
satyam couple in
10
2026-03-14 via Nuitee
B
Binyamin couple il
6
Pros:

Персонал, богатые завтраки, чисто

Cons:

В комнате был запах сырости и выяснилось, что это проблема кондиционера. Ощущение двоякое потому, что мы жили в этой гостинице за десять дней до этого и номер был прекрасный. Видимо нужно чистить переодически кондиционер от плесени.

2026-03-14 via Nuitee
G
GURSU TUNA family_with_children tr
1
Cons:

They won't let you check in almost till 6pm !!! Plus, they will not help you for anything for your check in. Worst experience ever.

2026-03-14 via Nuitee
P
Patrick solo_traveller cn
10
Perfect
Pros:

All staff, from management to reception to housekeeping were very hospitable and professional.

Cons:

I enjoyed everything for my one week stay. The location is ideal. It was also surprising quiet.

2026-03-14 via Nuitee
B
Barış couple tr
6
Çarşaf ve nevresimleri günlük değiştirirlerse herşey mükemmel.
Pros:

Konum,iletişim,yardım

Cons:

Çarşaf ve nevresimi değiştirmiyorlar.7 gece kaldık ve değiştirmediklerini son 2 gün içerisinde vücudumuz kaşınmaya başlayınca anladık.

2026-03-13 via Nuitee
A
aman couple in
3
Extremely disappointing experience – unresolved complaint for weeks
Cons:

I stayed at Radisson RED Phuket Patong Beach from 28–30 January 2025, and unfortunately it turned into a very frustrating experience.

On the night before checkout, the air conditioning in our room stopped working completely and remained non-functional throughout the entire night. This was particularly difficult because I was traveling with my 6-month-old baby, and the heat made it impossible for both of us to sleep.

I called the reception multiple times during the night, and each time I was told the issue would be resolved in “another hour.” After several hours with no improvement, I went to the reception around 3–4 AM, where I was told that air conditioning was not working anywhere in the hotel and nothing could be done.

However, the next morning I was informed that some guests had been moved to rooms where the air conditioning was functioning, which was extremely disappointing given that I had repeatedly requested assistance during the night.

The attitude of the staff during the night was also dismissive and unhelpful, which made the situation even more frustrating considering the circumstances with an infant.

What has been even more disappointing is the handling of the complaint afterwards. I reported the issue to Radisson Hotel Group and was told an investigation would be conducted. However, despite multiple follow-ups over several weeks, I have still not received a final response or resolution.

I understand that technical issues can happen in any hotel, but what matters most is how the situation is handled. Unfortunately, both the overnight support and the follow-up process fell far below what I expected from a Radisson property.

I had hoped to resolve this matter directly with the hotel and the Radisson Hotel Group customer care team, but after several weeks and multiple follow-ups, the issue still remains unresolved. I hope the hotel management reviews this situation and works toward a fair resolution.

2026-03-13 via Nuitee
C
Christophe couple fr
7
2026-03-12 via Nuitee
C
Camilla couple dk
7
Fin lokation og venligt personale.
Pros:

Meget fine værelser. Alt var rent, dejlig seng og super god bruser og shampoo/balsam.

Virkelig sødt personale.

Lækkert morgenmad med virkelig meget at vælge imellem.

Cons:

Jeg havde svært ved at sove pga. larmen fra barerne nede foran. Jeg fik mulighed for at bytte værelse undervejs.

2026-03-11 via Nuitee
C
Cevdet couple tr
9
Pros:

Good people lobby and house keeping staff is excellent

2026-03-11 via Nuitee
E
Euzebiusz couple pl
10
2026-03-11 via Nuitee
C
Cevdet solo_traveller tr
9
Satisfying
Pros:

Very nice and helpful staff. Very good location. Housekeeping and loby team is excellent.

Cons:

The music very loud and keep on going all night.

2026-03-11 via Nuitee
R
Rodi couple au
10
Pros:

Very good Kyla was very helpful and welcoming superb service would visit again and Eve was very helpful aswell

2026-03-10 via Nuitee
J
JANAK extended_group in
10
Par excellence 🏆
Pros:

Oh we had a very comfortable stay. I would specifically thank the lobby manager RICK for making it so. He went out of the way and arranged whatever we requested with a smile and enthusiastically arranged for us to view the Cricket World Cup final.
Radisson he’s a great asset to your hotel. Just the right kind of a guy for the hospitality industry.
Not only us but would see him attend everyone who approached him.
The breakfast layout was splendid. The rooms were clean and in fact the whole staff was very friendly.
I would recommend that hotel to all. Thanks RICK

Cons:

Nothing to criticise.

2026-03-10 via Nuitee
S
SANJAY couple in
9
2026-03-10 via Nuitee
A
Alok couple au
6
Average hotel. Awesome staff
Pros:

The staff wete really good. Kyla and Natty were awesome.

Cons:

Noise in the room. Pool closed too early. Spa was not working. Very industrial look and feel. Not warm and cozy.

2026-03-09 via Nuitee
A
Andrew couple gg
9
Pros:

We were given a superb room adjacent to the swimming pool
Excellent Breakfast choices

2026-03-09 via Nuitee
N
Nathalia couple br
9
Adoramos a estadia
Pros:

Hotel bem localizado, instalações boas, café da manhã com bastante opções para atender diversos países. Limpeza, cama e chuveiro ótimos.
Staff bem treinado e educado.
Fomos muito bem recebidos pela Oummie.
Precisam apenas melhorar o antirruído das janelas dos quartos com vista para a rua. O barulho fica muito alto à noite, mas pedimos para trocar de quarto e nosso pedido foi atendido imediatamente.

Cons:

Nada

2026-03-09 via Nuitee
G
George solo_traveller gb
7
2026-03-09 via Nuitee
K
KISHORE extended_group in
10
2026-03-09 via Nuitee