New Hotel Palopo

Hotels
1 (2 reviews)
Jl. Kelapa No.11 , Palopo , ID

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Facilities

Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Offsite parking discounted rates available
Parking
Air conditioning
Restaurant
Room service
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Review Highlights

Cons:
Hotel did not have reservations confirmed
Poor service response

Categories

Cleanliness
1
Reservation issues lead to concerns about the overall service quality.
Service
1
The hotel did not recognize the reservation made through booking.com.
Location
1
Standard quality for this hotel tier.
Room Quality
1
Standard quality for this hotel tier.
Amenities
1
Standard quality for this hotel tier.
Value for Money
1
Standard quality for this hotel tier.
Food and Beverage
1
Standard quality for this hotel tier.
Overall Experience
1
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 11:43

Property Description

Modern Amenities
New Hotel Palopo boasts air-conditioned rooms with free WiFi and flat-screen TVs, ensuring a comfortable stay for guests.

Convenient Services
Guests can enjoy the convenience of room service and a 24-hour front desk, providing assistance and making their stay hassle-free.

Prime Location
Located in Palopo with easy access to Bua Airport, New Hotel Palopo offers a convenient stay for travelers.

Book your stay at New Hotel Palopo for a comfortable and convenient experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 02:00 PM

Location

Guest Reviews

1
Based on 2 reviews
Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
S
STEPHEN • solo_traveller • jp
1
Cons:

I booked through booking.com and called the hotel to make sure they had my reservation I was told they didn't work with booking.com

2025-09-12 • via Nuitee
E
Elizabeth • with friends • gb
1
Bad
Pros:

Do not book this hotel - they do not believe they are listed on Booking.com so either it is a false listing or a scam.

Refused the booking and said they were not listed on booking.com despite me showing the evidence. No help at all or understanding that we had already paid. When I repaid for a room, it had dirty sheets and no toilet roll.

Cons:

Do not book this hotel - they do not believe they are listed on Booking.com so either it is a false listing or a scam.

Refused the booking and said they were not listed on booking.com despite me showing the evidence. No help at all or understanding that we had already paid. When I repaid for a room, it had dirty sheets and no toilet roll.

2025-06-02 • via Nuitee