The Novello by evergreen - 5 min to mall road

Hotels
8.3 (144 reviews)
Bus Stand, Picture Palace Road, Near Kulri, ,Mussoorie Uttarakhand , Mussoorie , in

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location near mall road
Friendly and helpful staff
Good food quality
Cons:
Issues with cleanliness in some areas
Lift was not functioning
Misleading information about amenities

Categories

Cleanliness
7.55
Room was reasonably clean, but some issues were noted.
Service
9.05
Staff was described as extremely helpful, friendly, and cooperative.
Location
9.05
Excellent location near mall road with good views.
Room Quality
8.05
Rooms were noted as spacious and comfortable, but not always as pictured.
Amenities
7.55
Issues with lift and some amenities not working properly.
Value for Money
8.05
Some feedback indicated higher costs relative to provided facilities.
Food and Beverage
8.55
Food quality was praised across several reviews.
Overall Experience
8.55
Despite some negatives, most reviews showed a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 16:23

Property Description

Convenience and Comfort: Ideal location near Mussoorie's top attractions. Enjoy the convenience of concierge services and free WiFi. Relax on the terrace with stunning city views.

Modern Amenities: Stay in comfort with non-smoking rooms and room service. Each room features a flat-screen TV, private bathroom, and cozy seating area. Upgrade to a room with a balcony for panoramic views.

Delicious Dining: Start your day with a delicious breakfast offering buffet, continental, and vegetarian options. Unwind at the on-site restaurant for a delightful dining experience.

To book your stay at The Novello By evergreen and experience comfort and convenience in Mussoorie, visit our website now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.3
Based on 144 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 8.05
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.55
S
Sonal • extended_group • in
1
One of the worst hotal
Pros:

Nothing

Cons:

Everything

2026-07-24 • via Nuitee
S
Sahil • solo_traveller • in
10
Pros:

I had a very nice stay here. The room was clean, the staff was friendly, and the location was perfect, just a few minutes from Mall Road. Everything was comfortable, and I would definitely stay here again.

Cons:

Nothing to dislike. Everything was good.

2026-07-23 • via Nuitee
R
Rwt • solo_traveller • in
10
2026-07-23 • via Nuitee
B
Butola • solo_traveller • in
10
2026-07-21 • via Nuitee
F
Faizan • couple • in
10
Pros:

Everything here is excellent thank you for your service

2026-07-18 • via Nuitee
K
Kumar • solo_traveller • in
10
2026-07-04 • via Nuitee
B
Badrivishal • solo_traveller • in
10
2026-07-04 • via Nuitee
K
Kanina • couple • in
10
Pros:

Great hotel at Mall Road Mussoorie. Completely satisfied with the service. View from the hotel is Amazing

2026-07-03 • via Nuitee
R
Rana • solo_traveller • in
10
Pros:

Rooms were clean, staff was very polite, and the view from balcony was breathtaking. Food was tasty and served hot. Location is perfect - Mall Road is just 5 min walk. Special thanks to reception for early check-in. Will definitely come back. Highly recommended for families.

2026-07-03 • via Nuitee
B
Bharti • solo_traveller • in
10
2026-07-02 • via Nuitee
A
Adarsh • solo_traveller • in
1
2026-07-02 • via Nuitee
T
Thirumal • solo_traveller • in
2
Pros:

Staff.

Cons:

Rooms were very small compared to what is shown in picture. No parking near hotel. Breakfast was tasteless.

2026-06-30 • via Nuitee
A
Ashish • solo_traveller • in
6
2026-06-28 • via Nuitee
V
vinod • couple • in
4
It was okay
Pros:

Staff were all friendly.

Cons:

Not very clean.

2026-06-22 • via Nuitee
S
Sajal Kumar • family_with_children • in
5
2026-06-18 • via Nuitee
S
Singh • solo_traveller • in
10
Pros:

Bahut hi shandaar experience raha. Hotel ki cleanliness excellent thi, rooms comfortable aur well-maintained the. Staff bahut polite, helpful aur professional tha. Food ki quality bhi bahut achhi thi aur service fast thi. Overall stay bahut memorable raha. Main is hotel ko apne friends aur family ko zaroor recommend karunga. Thank you for the wonderful hospitality

2026-06-16 • via Nuitee
B
Bharti • solo_traveller • in
10
Pros:

Awesome stay .
Thanks for the wonderful experience.

2026-06-16 • via Nuitee
R
Raman • couple • in
1
Pros:

No Air condition. Table fan give full noice. Bathroom cock broker, Batroom cement bahar nikal gai he. Breakfast is just like poor dhaba with bad smell.

2026-06-15 • via Nuitee
N
nagar • solo_traveller • in
1
Pros:

Bekaar tha yaar

2026-06-14 • via Nuitee
M
Mittal • extended_group • in
1
2026-06-11 • via Nuitee