Condo in Ortigas

none

The rooms are like storage room. Wash room was not even clean

The biggest minus for me was the lack of internet access in the unit - no WiFi and no mobile signal (both Globe and Smart). There's a modem in the unit but not working (or no existing subscription). I messaged the unit owner/manager about it but did not respond. There's a TV in the room but no function at all (no local channel and can't access Netflix or Youtube since no internet in the unit).

I checked in past 12 midnight, but when I get into the unit, the toilet and bath were wet like it was just used a minute ago. There was a review here that mentioned the moist icky rug - still same moist icky rug. The floor is so dusty; I didn't have slippers and the floor felt like stepping barefoot into a pavement.

There was also a review here that mentioned the lack of information - and I concur. I would have appreciated to know where the garbage collection in the building is, and how to access the laundry facility.

No parking space for renters. Cost me ₱370.00 just for 12 hours.

The front desk is only the Security guard.I'm only disappointed of the Guard because he/she saying that they doesn't know the hotel " Condo in Ortigas" ,even I already give him/her the copy of my booking still they insist that they doesn'tknow it and not trying to help me.. 2nd, I need to call how many times the room owner before they answer the phone . I understand that they are busy because they need to prepare for the next guest ,but i only don't understand why they not tell the guard that somebody is coming the day that I come. 3rd, the check-in is 13 uhr, but I need to wait 2 hours before the room is done..

The unit is all good but there are some areas that could be improved. For context and some suggestions, pls see below:

-Cleanliness/Housekeeping

*The sink, some utensils and pot were still wet when I arrived (arrived at 1:46pm and check in is at 1pm). It would be best if the cleaners could to air dry them (if time permits) or wipe them with dry towels/paper towels as the moisture could attract bacterias.

*There were single strands of hair everywhere, some rhinestones that stuck in the floor and an indoor slipper with no pair was left under the bed. A quick vacuum after the sweep and swift check of every nooks and crannies would fix this issue.

*The toilet mat was very moist which could be a sensory ick for some and could potentially attract bacterias. It would be best to replace the mat after the previous guest/s checks out or completely remove it if there are no replacement. It's would be better to opt for more sustainable mat or rug that are quick to dry or are water resistant.

-Information

*Although the host is very warm and responsive,. it would be more convenient for both guest and host if an auto prompt message containing the House Rules and updates is sent to the guest after the booking has been made. This is to avoid unnecessary back and forth messaging.The host could also post signage or info leaflets inside the unit.

The unit is very lovely and if the above would be worked on the guests stay would be even more comfortable.