Kobe Suma Seaworld Hotel

Hotels
8.5 (30 reviews)
wakamiyacyo1-3-5 , Kobe , JP

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Close to attractions
Good staff service
Unique dolphin experience
Cons:
Delayed dinner service
Room corridor smell
Food quality inconsistency

Categories

Cleanliness
7.64
There was a mention of a strange smell in the room corridor.
Service
9.11
Staff was praised for their good response and service.
Location
9.15
Location is excellent with proximity to attractions.
Room Quality
8.6
Standard quality for this hotel tier.
Amenities
8.63
Positive mentions of unique features like dolphin view from the balcony.
Value for Money
8.59
Standard quality for this hotel tier.
Food and Beverage
7.64
Dinner was not enjoyable, but breakfast buffet was good.
Overall Experience
8.61
Generally positive experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:11

Property Description

Stunning Sea View Balconies
Indulge in breathtaking views of the sea from your private balcony at Kobe Suma Seaworld Hotel.

Family-Friendly Accommodation
Enjoy spacious and comfortable family rooms, making your stay in Kobe convenient and enjoyable for all.

Convenient Location
Explore nearby attractions such as Kobe Center for Overseas Migration and Cultural Interaction and Akashi Kaikyo Bridge during your stay at our 4-star hotel.

To experience luxury and comfort in Kobe, book your stay at Kobe Suma Seaworld Hotel today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.5
Based on 30 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 7.64
Overall Experience: 8.61
K
kawasaki • family_with_children • jp
10
Pros:

水族館のチケットが宿泊日数分ついているのでお得です。
室内から見える景色は、イルカが見れて楽しいです。

Cons:

特にないです。
部屋もキレイ。

2026-10-31 • via Nuitee
N
Nana • couple • jp
10
2026-10-30 • via Nuitee
K
KIYOSE • family_with_children • jp
10
2026-10-30 • via Nuitee
H
hyewon • family_with_children • kr
10
Pros:

최고에요 다들 너무 친절하고 음식도 맛있고 숙소도 깨끗해요
덕분에 푹 잘 쉬고 갑니다.
여기 무조건 추천이에요!

2026-10-28 • via Nuitee
R
Rina • family_with_children • jp
10
2026-10-21 • via Nuitee
M
MANAMI • couple • jp
10
2026-10-18 • via Nuitee
M
Miyuki • family_with_children • jp
10
Pros:

部屋からイルカが見放題

Cons:

ない

2026-10-16 • via Nuitee
E
Emma • family_with_children • gb
10
Gorgeous rooms.
Pros:

The hotel was absolutely stunning with gorgeous designs. Our bedroom was lovely and we were given an upgrade which was incredible, the balcony overlooked the sea and the dolphin training tank. The sunsets were absolutely beautiful. The food was really nice. The staff were really nice and helpful.

Cons:

I think a soft drink machine where you can help yourself at the restaurant would be good. No one really came round to take our drinks order.

2026-10-10 • via Nuitee
N
Naehyeon • family_with_children • kr
10
Pros:

직원들이 친절하고 숙소가 매우 청결하며 시설이 훌륭했습니다.
아이들과 함께 묵기 너무 좋고 전용 통로로 씨월드에 무료로 입장 할 수 있어서 좋았습니다.

2026-10-07 • via Nuitee
貽豪 • couple • tw
10
2026-09-19 • via Nuitee
A
AYUMI • couple • jp
10
大満足
Pros:

スタッフの心使いが素晴らしかった。

Cons:

探してみたが思いつかない。

2026-09-19 • via Nuitee
塩崎 • solo_traveller • jp
10
2026-09-15 • via Nuitee
M
MASAHIDE • solo_traveller • jp
8
2026-09-13 • via Nuitee
A
Atsuki • family_with_children • jp
10
Pros:

すごく快適に過ごせました。
子供への配慮をすごく感じました。
また宿泊したいと思いました。
ありがとうございました。

2026-09-10 • via Nuitee
杉山 • solo_traveller • jp
10
Pros:

スタッフの対応
ブッフェのバリエーション
客室の綺麗さ
オシャンビュー

Cons:

なし

2026-08-29 • via Nuitee
R
Ruriko • solo_traveller • jp
10
Pros:

大好きな「オルカショー」はもちろん.. とにかく、ホテル (全室オーシャンビューのへやも広く..清掃も行き届いてる..) がキレイでした。

また、ぜひ泊まりに行きたいです。

食事 (バイキングのメニューは種類も多く.. どれも美味しかったです..)

Cons:

特に、無いです

2026-07-22 • via Nuitee
Y
YOSHIKAWA • solo_traveller • jp
10
2026-07-16 • via Nuitee
侑矢 • couple • jp
8
最高でした
Pros:

お部屋はシーワールドらしく青や水色で配色され雰囲気がよく水槽がありお魚を見る楽しさもあってよかった
ベランダからは海が一望出来ますし、イルカが泳いでる姿には癒されました

Cons:

お部屋の掃除は確かにきれいにしてくれているような気がしますが、ソファと壁の間に前の客の?髪の毛があって、それを見て少し気分を害したことぐらいです

2026-07-15 • via Nuitee
K
kumiko • couple • jp
8
2026-07-08 • via Nuitee
マドカ • family_with_children • jp
10
最高!
Pros:

とにかく従業員の方がみんな素敵だった!

Cons:

なし!

2026-06-30 • via Nuitee