The Heartland Business Hotel

Hotels
7.2 (65 reviews)
Trivandrum Bakery Palayam Road , Trivandrum , in

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
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Review Highlights

Pros:
Good location
Helpful staff
Cons:
No restaurant
Limited breakfast options

Categories

Cleanliness
6.28
No sink available in the restaurant area.
Service
8.25
Standard quality for this hotel tier.
Location
8.79
Close to railway station and bus stand, with many restaurants nearby.
Room Quality
7.24
Standard quality for this hotel tier.
Amenities
7.77
Standard quality for this hotel tier.
Value for Money
6.23
Not worth the money paid.
Food and Beverage
5.28
Limited breakfast options available.
Overall Experience
7.75
Mixed feelings about the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 18:08

Property Description

Luxurious Accommodation: Enjoy comfortable rooms with modern amenities including flat-screen TVs, air conditioning, and free WiFi.

Convenient Location: Close to popular attractions like Sree Padmanabhaswamy Temple and Trivandrum Railway Station, making it easy to explore the city.

Excellent Services: Benefit from a 24-hour front desk, airport transfers, and on-site restaurant for a hassle-free stay.

To experience luxury and convenience in Trivandrum, book your stay at The Heartland Business Hotel now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

7.2
Based on 65 reviews
Cleanliness: 6.28
Service: 8.25
Location: 8.79
Room Quality: 7.24
Amenities: 7.77
Value for Money: 6.23
Food and Beverage: 5.28
Overall Experience: 7.75
N
Narayanapillai • family_with_children • in
7
Pros:

Local

Cons:

No food

2026-01-19 • via Nuitee
S
SAJI • extended_group • in
8
2026-01-19 • via Nuitee
A
AJITH • couple • in
5
2026-01-02 • via Nuitee
N
Nigesh • family_with_children • gb
6
2025-11-23 • via Nuitee
R
RAMESH PATEL • family_with_children • in
10
2025-11-15 • via Nuitee
S
santhosh • family_with_children • in
7
Pros:

Good 👍 👍 👍

Cons:

No restaurant

2025-11-09 • via Nuitee
G
Gokilarajan • solo_traveller • in
6
2025-11-07 • via Nuitee
C
Cassandra • family_with_children • ca
10
2025-11-02 • via Nuitee
V
Vishnu • solo_traveller • gb
4
Not worth the money
Pros:

Close to railway station and bus stand..and many restaurants near by

Cons:

Paid for breakfast. When selected it mentioned continental plus local items..but there was only dosa available for breakfast..there was no sink to wash hand in the restaurant area. Not worth money

2025-09-09 • via Nuitee
G
George • family with young children • ca
9
Superb
2025-04-29 • via Nuitee
S
Sreejith • review category business travellers • in
8
Very good
2025-03-02 • via Nuitee
B
Balagangadharan • family with young children • au
9
Superb
2025-01-30 • via Nuitee
K
Konath • family with young children • in
1
Bad
Cons:

Ac didn't work

2025-01-16 • via Nuitee
S
Sameer • family with young children • in
8
Very good
2024-12-12 • via Nuitee
A
Arjun • family with young children • in
5
I will not recommend this hotel to anyone, and stay here again.
Pros:

The room and bathroom was neat. No complaints at all. Location was excellent. Just walking distance to the railway station and bus stand. Also an auto stand is available throughout the night at the junction. There is also a decent bar next to the hotel in case you want a drink. It's called Thampur Bar.

Cons:

The real problem was the staff and room service. I had to request a few times for even coffee to be served in the room. They also said food will not be available in the room or dining hall at lunch and dinner time. So I had to order from Swiggy! Also, the dining hall during breakfast was poor and isolated. I am guessing some renovation is going on, but Booking.com did not inform that to me before I booked the room. Food at the hotel was average quality. Was not hot, and was expensive. 4 sets of idlis / appams costed me 480 rupees! The staff also did not clean my room during the stay. They were not very approachable, and was poorly trained. Though they did have a smile on their face always. They need better training. Also, the door sensor was making a sound every time I opened the door. The alarm continues ringing unless I firmly push the door closed. Small things that make a big difference to the experience.

2024-11-08 • via Nuitee
A
Anna • family with young children • in
4
Disappointing
Pros:

The room and location was comfortable.

Cons:

The bathroom was dirty and poorly maintained with fungal growth.

2024-11-06 • via Nuitee
S
Sandeep • family with young children • in
5
Passable
2024-10-21 • via Nuitee
V
Vishnu • review category business travellers • ae
8
Very good
2024-09-29 • via Nuitee
J
Jiljin • review category business travellers • in
10
Exceptional
2024-09-25 • via Nuitee
J
Jeo • family with young children • in
7
Good
2024-09-17 • via Nuitee