Riu Plaza Panamá

Hotels
8.7 (11630 reviews)
Calle 50 con 53 Este, Marbella , Panama City , pa

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Exceptional breakfast
Helpful staff
Great views
Cons:
Cleanliness issues
Service inconsistencies
Limited TV program options

Categories

Cleanliness
7.84
Several reviews mentioned issues with room cleanliness and maintenance.
Service
9.31
Positive comments about staff being warm, helpful, and accommodating.
Location
8.85
The property's excellent location and views were frequently praised.
Room Quality
8.3
Rooms were generally good with great views but some decor placement issues.
Amenities
9.33
Facilities and amenities were well-received with a delightful breakfast experience.
Value for Money
8.79
Considered a fair value for the quality of services received.
Food and Beverage
8.34
Breakfast options were diverse and good; some complaints about dinner service.
Overall Experience
8.81
Overall positive experiences noted, with room for improvement in service consistency.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:58

Property Description

Stylish Accommodations and Amenities

Riu Plaza Panama, nestled in the bustling business district, offers chic rooms with complimentary Wi-Fi. The vibrant rooms, adorned with colorful flower patterns, boast flat-screen TVs and cozy seating areas. Guests are welcomed with free coffee and the option of city-view rooms.

Diverse Dining and Entertainment Options

Indulge in a culinary journey at the Sushi Lounge, Arts Restaurant, Studio 50, Capital Take Away, and the Ibiza Lounge, perfect for poolside drinks.

Wellness and Leisure Facilities

Relax by the outdoor pool with a hot tub or stay active at the gym. For business travelers, a conference room is available. With the Santuario Nacional Corazón de María Church nearby and the Metropolitan National Park just a short drive away, Riu Plaza Panama offers the perfect blend of comfort and convenience.

Book your stay now at Riu Plaza Panama for a memorable experience!

Important information:

Dear client please consider that if we have not pre-charge your stay, you will be charge for the total amount upon check in.

Due to the coronavirus (COVID-19), rooms adapted for the disabled are subject to availability and need to be confirmed by the property

When booking 10 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 12 per day.

Location

Guest Reviews

8.7
Based on 11630 reviews
Cleanliness: 7.84
Service: 9.31
Location: 8.85
Room Quality: 8.3
Amenities: 9.33
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 8.81
O
Omar solo_traveller pa
10
2026-06-27 via Nuitee
A
Antony solo_traveller gt
8
Pros:

La comodidad y las habitaciones

Cons:

Olía a marihuana, muchas partes del hotel y ascensores y ventanas empañadas

2026-06-27 via Nuitee
R
Rojas Cordero extended_group cr
10
2026-06-27 via Nuitee
A
Alberto solo_traveller co
9
Pros:

Variedad en el desayuno

Cons:

La pobreza del servicio de internet

2026-06-27 via Nuitee
C
Carlos couple br
10
Um excelente custo benificio.
Pros:

As instalações estão muito bem conservadas e mantidas em perfeito estado. A equipe do hotel nos tratou com toda gentileza e prestou um atendimento de excelência.

Cons:

Dada a quantidade de hospede o café da manhã nos horários de pico tinha algumas filas.

2026-06-27 via Nuitee
M
Manuel solo_traveller es
6
2026-06-26 via Nuitee
J
Joan couple es
7
2026-06-26 via Nuitee
S
Salaheldin extended_group qa
7
overall its a good hotel for people visiting for work, meeting and ect, hotel is very safe
Pros:

break fast was great with a lot of options, delicious no doubt about it, room is spacious with a nice view, very comfortable bed, AC was good, from that prespective its 10/10

Cons:

communication was a bit of an issue, laundry service, promised timing of delivery and for a moment i thought my stuff were lost
went to the saloon kept me waiting for a literally 1 hour, and when i asked simply they said ( she/he ) on break !!!and wasted my time

2026-06-26 via Nuitee
B
Busato couple ar
8
May bueno
Pros:

Desayuno correcto, buena ubicación

Cons:

Wifi

2026-06-26 via Nuitee
A
ADELA family_with_children pa
9
Buen fin de semana familiar relajado
Pros:

Buena ubicación, desayuno excelente, personal muy atento y amable.
Camas un poco pequeñas, y almohadas no tan confortables.
Mucha gente en la piscina en la tarde y la cierran temprano, pero esto son solo 2 pequeños detalles, y en terminos generales, todo estuvo excelente.
Cabe destacar que RIU nunca defrauda con sus formidables desayunos fuera de este mundo

2026-06-25 via Nuitee
A
Abraham extended_group gt
10
Pros:

Habitación más grande del promedio.

2026-06-25 via Nuitee
T
Tandika extended_group gy
7
2026-06-25 via Nuitee
M
Melissa couple gy
10
2026-06-25 via Nuitee
N
Nicolas couple uy
9
Pros:

Instalaciones

2026-06-25 via Nuitee
G
Ghizarnelli solo_traveller sr
10
Pros:

Everything.

2026-06-24 via Nuitee
T
Timo solo_traveller de
1
Pros:

Kinda clean and not smelly for panamenian Standards.

Cons:

Room didn’t have working Internet on the Room, had to go down twice to just get a new room if You’re staying one Night anyway. Staff tries to be nice but is lazy obviously.

2026-06-24 via Nuitee
J
Joshua couple tt
9
Phenomenal facilities and anazing food choices and variety.
Pros:

A wide variety of food was made available for breakfast, it was amazing.

Cons:

The TV in the room I stayed in didn’t have access to Netflix or other streaming services and lacked connection to the internet so entertainment in the room was limited.

2026-06-24 via Nuitee
F
Felix solo_traveller ec
10
Modernizar las tv de las habitaciones....
Pros:

☆☆☆☆☆☆☆☆☆☆

Cons:

Hay qué actualizar los TV de las habitaciones, son muy antiguos.....

2026-06-24 via Nuitee
E
Eric family_with_children bz
9
Fantastic stay with great staff, food, and location
Pros:

The hotel features a wonderfully polite and attentive staff. It is conveniently situated in a central area, right in the heart of Panama City. The breakfast included with the stay was excellent. Furthermore, the amenities and the in-house restaurant were of very high quality, and I would certainly recommend giving them a try. I would gladly return in the future.

Cons:

I would have appreciated a more thorough explanation during check-in regarding how the elevator operates, as well as how to activate the room lights using the key card. At first, I thought the issue might have been my own misunderstanding, but I later noticed that another family staying at the hotel experienced similar difficulties in reaching their floor with the elevator. While this may seem like a minor detail, a more in-depth explanation upon arrival would be incredibly helpful for guests.

2026-06-24 via Nuitee
T
Tonishea extended_group us
9
2026-06-23 via Nuitee