Hotel Santa Cruz

Hotels
8.5 (40 reviews)
Largo barão de Guadalupe nº 9 Largo barão de Guadalupe nº 9 , Ponta Delgada , pt

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Fax/photocopying
Soundproof rooms
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Cons:
Room Quality
Amenities
Food and Beverage

Categories

Cleanliness
8.46
Generally positive feedback, but mentions of the carpet and some bathroom issues.
Service
9.43
Excellent treatment by the staff, very attentive.
Location
9.47
Convenient and central location appreciated by multiple guests.
Room Quality
7.92
Mention of some issues like a creaky bed and lack of a proper desk.
Amenities
7.45
Missing some basic amenities, such as hairdryer and cups.
Value for Money
8.91
Good value for a 2-star hotel.
Food and Beverage
7.46
Breakfast not included and limited options.
Overall Experience
8.93
Overall enjoyable stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 11:04

Property Description

Luxurious Garden Oasis
Escape to Hotel Santa Cruz, a tranquil retreat nestled in Santa Cruz da Graciosa. Indulge in the lush garden, unwind in the shared lounge, or soak up the sun on the terrace, all while staying connected with complimentary WiFi.

Comfortable Rooms with Modern Amenities
Each room at our hotel is thoughtfully designed with your comfort in mind. Enjoy a cozy seating area, a TV for entertainment, and a private bathroom stocked with plush towels and crisp bed linen. Our attentive staff is available 24/7 to cater to all your needs.

Delicious Continental Breakfast
Start your day right with a scrumptious continental breakfast served at Hotel Santa Cruz. Whether you prefer sweet or savory, our breakfast spread is sure to delight your taste buds and energize you for the day ahead.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Hotel Santa Cruz now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for € 10 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 40 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 7.92
Amenities: 7.45
Value for Money: 8.91
Food and Beverage: 7.46
Overall Experience: 8.93
P
Paulo • solo_traveller • pt
7
2026-03-21 • via Nuitee
A
AnaPassos • solo_traveller • pt
8
2026-03-17 • via Nuitee
T
Tanicas • couple • pt
10
boa
Pros:

confortável e a localização otima.

Cons:

edificio antigo mas correspondeu às minhas expectativas.

2026-03-02 • via Nuitee
M
Miguel Pratas • solo_traveller • pt
8
2026-01-30 • via Nuitee
T
Teresa • solo_traveller • pt
8
2026-01-19 • via Nuitee
L
Luis • couple • pt
7
2025-10-21 • via Nuitee
R
Rik • solo_traveller • nl
8
2025-10-17 • via Nuitee
M
Maciej • solo_traveller • pl
8
2025-10-05 • via Nuitee
S
Sebastiaan • solo_traveller • be
10
Degelijk, vriendelijk
2025-10-01 • via Nuitee
M
Maria Cristina • solo_traveller • pt
9
Pros:

Limpeza, atenção e localização

Cons:

Quarto alcatifado e o wc ainda com cortina no chuveiro

2025-09-20 • via Nuitee
C
Cristina • couple • es
9
Lo recomendaría y volvería
Pros:

Muy limpio, amplio y aparcamiento en la puerta en septiembre.

2025-09-16 • via Nuitee
B
baptista • couple • pt
9
2025-09-16 • via Nuitee
S
Sven • solo_traveller • lu
9
2025-09-01 • via Nuitee
L
Luis • solo_traveller • pt
10
2025-08-30 • via Nuitee
A
ANA RITA • family_with_children • pt
10
Pros:

Hotel muito limpo no centro da vila pessoas muito simpática e acessíveis ❤️

2025-08-26 • via Nuitee
J
Jorge • couple • pt
9
Pros:

Para um hotel de 2 estrelas as condições eram muito boas. Limpinho, arrumadinho, ótima localização.

Cons:

Nada a referir.

2025-08-26 • via Nuitee
C
carmen • extended_group • es
6
Pros:

Excelente trato por parte de la propietaria, muy atenta y amable

Cons:

Necesita algunas reformas

2025-08-25 • via Nuitee
M
Malcolm Andrew • couple • gb
9
Pros:

The welcome from the staff.Their understanding when we had to extend our stay due to the ferry being cancelled due to adverse weather. The characteralful nature of the hotels interior.Convenient location.

Cons:

Nothing at all!

2025-08-23 • via Nuitee
C
Charles • solo_traveller • pt
9
Pleasant
Pros:

Location very convenient

Cons:

Not applicable

2025-08-21 • via Nuitee
D
debora • couple • pt
8
2025-08-20 • via Nuitee