Altyn-Adam Hotel

Hotels
7.8 (36 reviews)
Сейфуллина, Дом.26 , Astana , kz

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Convenient location
Good breakfast
Cons:
Rude service
Cleanliness issues

Categories

Cleanliness
7.2
Some comments about the room being clean, but issues with shower accessibility and a general perception of cleanliness.
Service
6.7
Mention of a rude receptionist that negatively affected the experience.
Location
8.7
Convenient location near bus stop, mentioned positively in multiple reviews.
Room Quality
7.7
Room was larger than expected, but issues with light from transparent curtains and shower were noted.
Amenities
8.2
Amenities like a microwave and elevator were positive mentions.
Value for Money
8.2
Good price-quality ratio according to several reviews.
Food and Beverage
7.7
Breakfast was mentioned positively, but concerns about the freshness of the bread.
Overall Experience
8
Mixed feelings overall, some good aspects but significant issues with service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:25

Property Description

Luxurious Amenities and Services

This centrally located hotel in Astana boasts a sauna, European restaurant, and free Wi-Fi in all air-conditioned rooms. Enjoy a comfortable stay with hot drinks facilities, cable TV, and complimentary toiletries in spacious accommodations.

Convenient Facilities

Start your day with a delicious breakfast served at the hotel or in the privacy of your room. Unwind in the sauna or take a refreshing dip in the plunge pool. The 24-hour reception is at your service for ticket arrangements and local guidance.

Perfect Location

Just a short stroll from Seyfullin Museum and New Square, Altyn-Adam Hotel offers easy access to nearby attractions. Benefit from free on-site parking during your stay.

Book now for a delightful experience at Altyn-Adam Hotel in Astana!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 36 reviews
Cleanliness: 7.2
Service: 6.7
Location: 8.7
Room Quality: 7.7
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 7.7
Overall Experience: 8
I
IRINA solo_traveller ru
10
Отличный вариант для непритязательных
Pros:

Читала отзывы и удивлялась. Да, отель был отремонтирован в лучших традициях евроремонта начала 2000х. Но! В отеле тепло, очень чисто, тихо и недорого. Телевизор работает, горячая вода есть, завтрак из трех блюд есть. Можно взять чайник и разогреть ужин в микроволновке на 1 этаже. Прекрасный вариант для остановки, если приехал по делам на пару ночей.

2026-02-11 via Nuitee
Денис family_with_children kz
10
2026-02-10 via Nuitee
D
Dmitrii couple ru
8
Pros:

Местоположение
Цена объекта

2026-01-26 via Nuitee
A
Achatoh Sonia solo_traveller cm
3
It was not a very good experience to be honest.
Pros:

The breakfast was not bad, but could be better.

Cons:

I made a reservation online for 12 days hoping that when I get there, I would be provided with a secured link to pay online. But it was not the case. The elderly lady who was at the receptionist was very rude. I tried explaining to her, but she kept shouting at me that I should pay my money... finally I gave her 150000T, stayed only for 2 nites, she deducted 34000T, gave me the balance of 116000Tand left the hotel and moved to another place.

2026-01-19 via Nuitee
T
Tatyana couple kz
7
Cons:

интерьер, мебель, волосы на подушке

2026-01-19 via Nuitee
S
Saipelov family_with_children kz
10
2026-01-18 via Nuitee
H
HappyGirl family_with_children kz
9
Pros:

тепло уютно персонал хороший

Cons:

с окна дует

2026-01-15 via Nuitee
Карлыгаш family_with_children kz
10
2026-01-14 via Nuitee
A
Anna solo_traveller kz
7
2026-01-12 via Nuitee
Абдрахманова family_with_children kz
10
2025-12-20 via Nuitee
S
Spirins family_with_children kz
10
2025-12-11 via Nuitee
M
Maria family_with_children kz
9
Pros:

Завтрак вкусный. Расположение очень удобное, прямо около отеля есть автобусная остановка. Комната больше, чем мы ожидали. Есть лифт и микроволновка разогреть свою еду.

Cons:

В общем всё понравилось. Только душ в номере был очень неудобный, высоко нужно было задирать ногу чтобы в него удалось "залезть".

2025-11-24 via Nuitee
Бабенко family_with_children kz
10
Pros:

Удобное расположение гостиницы. Вежливый персонал. В номере чисто. Удобно, что завтрак включен.

2025-11-07 via Nuitee
Z
Ziad solo_traveller lb
8
2025-10-19 via Nuitee
Диляна solo_traveller kz
5
2025-09-20 via Nuitee
-
- solo_traveller ru
8
Pros:

Для своей цены и удобного (для меня) расположения - очень хороший вариант. Даже есть нормальный завтрак. Не люкс конечно, но цена-качество - классный вариант. Персонал дружелюбный.

Cons:

Если бы было дороже, то можно было бы попридираться, но не буду.

2025-09-16 via Nuitee
Судак family_with_children kz
10
2025-09-11 via Nuitee
N
Natalya extended_group kz
10
2025-09-03 via Nuitee
Жасулан couple kz
7
2025-09-02 via Nuitee
M
Mária family_with_children cz
10
Pros:

Perfect breakfast

2025-08-31 via Nuitee