Hotel des Mille Collines

Hotels
8.5 (535 reviews)
2 KN 6 Ave, Kigali , Kigali , rw

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Dated gym
Limited dining options

Categories

Cleanliness
8.08
Generally clean but some concerns about delivering requested items promptly.
Service
9.05
Staff are very friendly and accommodating, with quick check-in and helpful service.
Location
9.09
Excellent location in the heart of Kigali, convenient for exploring the city.
Room Quality
8.54
Rooms are comfortable with good views and spacious design.
Amenities
8.07
Good amenities overall, but the gym is somewhat dated.
Value for Money
8.53
Good value for what is offered, especially in terms of location and service.
Food and Beverage
8.08
Food quality is good, though some limitations on dining options.
Overall Experience
8.55
A pleasant and enjoyable stay with a combination of good service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:07

Property Description

Luxurious Accommodation
Hotel des Mille Collines, located in Kigali, offers elegant rooms with modern amenities. Each room features a desk, private bathroom, and free WiFi. Some rooms even offer a refreshing pool view and come with air conditioning and a flat-screen TV.

Dining Excellence
Indulge in a culinary journey at the hotel's restaurant, specializing in American and European cuisine. Start your day with a delicious buffet breakfast offering Full English/Irish options.

Leisure and Business Facilities
Unwind by the outdoor pool, stay active at the fitness center, or enjoy evening entertainment. For business needs, utilize the 24-hour front desk, business center, and car rental services. A souvenir shop is also available for your convenience.

Experience luxury and convenience at Hotel des Mille Collines. Book now for an unforgettable stay!

Important information:

- In the event of early departure, 1 night will be charged.
- In the event of late check-out –,50% of daily rate will be charged . Please note this is subject to availabilityPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 535 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 8.54
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.55
C
christian • solo_traveller • fr
9
Très bon séjour dans un hôtel propre et calme avec un super personnel
Pros:

La gentillesse du personnel toujours disponible
Le jardin

2026-02-14 • via Nuitee
P
Pierre • solo_traveller • fr
8
2026-02-14 • via Nuitee
J
Jens August • solo_traveller • dk
10
2026-02-12 • via Nuitee
J
Joanne • extended_group • qa
8
A great stay at an iconic hotel
Pros:

The room was clean and spacious. The bathroom was a blessing after 4 days mountain biking to have a really hot shower and fluffy towels! Great views over Kigali from the balcony.
Breakfast buffet was fresh, varied and tasty.
Portions from the restaurants were huge with a good variety of local and international food.
Staff were happy and helpful. I got a complimentary late check out when I asked about airport transfer which was much appreciated.

Cons:

Room furnishings and decor are a little dated/tired.

2026-02-12 • via Nuitee
L
Laurence • couple • za
8
2026-02-09 • via Nuitee
K
Koichi • solo_traveller • jp
8
2026-02-09 • via Nuitee
I
Irjala • couple • fi
10
2026-01-29 • via Nuitee
J
jose • couple • es
9
Hotel mítico en el centro de Kigali
Pros:

Quería alojarme aquí después de ver la película “Hotel Rwanda”, que creo que toda persona que venga a este país debería ver. Hotel muy de los años 70, renovado, en el centro de la ciudad, con excelentes vistas. Desayuno acorde a la categoría. Tranquilidad.

Cons:

No encontré ninguna referencia a los difíciles momentos que atravesó este hotel durante el genocidio a los tutsis.

2026-01-29 • via Nuitee
M
Magdalena • couple • pl
10
Super hotel, bardzo chcielibyśmy tam wrócić. Hotel przekroczył nasze oczekiwania
Pros:

Absolutnie wszystko było na najwyższym poziomie

Cons:

Wejście przez kontrolę bezpieczeństwa za każdym razem

2026-01-28 • via Nuitee
T
Tobias • couple • de
9
Das Original „Hotel Ruanda“ aus dem weltbekannten Film!
Pros:

Der historische Hintergrund des Hotels. Sehr gutes Abendessen.

2026-01-27 • via Nuitee
O
OLUBUNMI • solo_traveller • ng
8
Pros:

Helpful staff, good ambience, excellent dishes and clean facilities.

Cons:

Nil

2026-01-27 • via Nuitee
F
Francisco • couple • ar
8
Una muy buena opción en Kigali con su historia
Pros:

Las áreas comunes del hotel: el área de la piscina y el bar, el lugar del desayuno y el restaurante del 4to piso, las vistas de la ciudad, el lobby, la atención del personal y la historia del hotel.

Cons:

No le vendría mal una modernización a las habitaciones. No están mal pero podrían actualizarse. Es conveniente pedir camas separadas ya que la matrimonial puede resultar estrecha.

2026-01-26 • via Nuitee
F
Fabienne • solo_traveller • fr
10
Pros:

Le jardin, la literie, le calme, le balcon sans vis à vis avec superbe vue coté piscine,, la gentilesse de tout le personnel, en particulier la dame de la chambre si aimable, concentieuse, efficace.

Cons:

La moquette à changer, la salle de sport un peu vieillissante.

2026-01-24 • via Nuitee
S
SHU • solo_traveller • jp
8
快適でした
Pros:

とても快適

Cons:

少し施設が古いところがあった

2026-01-22 • via Nuitee
A
Angus • solo_traveller • gb
9
2026-01-19 • via Nuitee
U
Uchenna • solo_traveller • ng
9
2026-01-19 • via Nuitee
W
William • solo_traveller • us
9
Highly recommend - great service from the staff, and beautiful grounds
Pros:

The staff was fantastic - friendly and attentive. The pool/bar/restaurant areas were lovely. Cleanliness and security were top notch.

Cons:

Not a dislike, just an observation: the rooms are average ... but you shouldn't be in your room unless you're sleeping.

2026-01-19 • via Nuitee
L
LORENZO • family_with_children • it
8
2026-01-19 • via Nuitee
S
Snee • couple • ca
10
2026-01-17 • via Nuitee
A
Asaf • extended_group • il
8
2026-01-15 • via Nuitee