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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Terrace
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Family rooms
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Garden
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Currency exchange
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Non-smoking throughout
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Private parking
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Outdoor pool
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Kid meals
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Snack bar
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ATM/cash machine on site
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Lockers
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Kid-friendly buffet
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Evening entertainment
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Nightclub/DJ
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Entertainment staff
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Wine/champagne
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Airport drop off
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Airport pick up
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Fruits
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Spa/wellness center services
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Steam room
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Beauty Services
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Tennis equipment
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Manicure
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Pedicure
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Walking tours
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Breakfast takeaway containers
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Key card access
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Live music/performance
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Temporary art galleries
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Hotel des Mille Collines, located in Kigali, offers elegant rooms with modern amenities. Each room features a desk, private bathroom, and free WiFi. Some rooms even offer a refreshing pool view and come with air conditioning and a flat-screen TV.
Dining Excellence
Indulge in a culinary journey at the hotel's restaurant, specializing in American and European cuisine. Start your day with a delicious buffet breakfast offering Full English/Irish options.
Leisure and Business Facilities
Unwind by the outdoor pool, stay active at the fitness center, or enjoy evening entertainment. For business needs, utilize the 24-hour front desk, business center, and car rental services. A souvenir shop is also available for your convenience.
Experience luxury and convenience at Hotel des Mille Collines. Book now for an unforgettable stay!
- In the event of early departure, 1 night will be charged.
- In the event of late check-out –,50% of daily rate will be charged . Please note this is subject to availabilityPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
The staff were a joy. The hotel is gorgeous. The artwork in the hotel each told a story. Drinks at the pool at night was magical with a live band.
Stanza ampia e luminosa. Buona la colazione, anche se potrebbe essere leggermente migliorata. Bella la piscina. Molto cordiale e disponibile il personale per ogni tipo di richiesta. Emozionante il fatto che nel 1994 questo albergo abbia salvato oltre mille tutsi dal genocidio (da non perdere il film Hotel Rwanda)
La cena è stata inferiore alle aspettative, comunque nulla di grave
Staff behaviour and hotel swimming pool
Breakfast. Toilet
Hotel des Mille Collines to miejsce absolutnie wyjątkowe i jeden z najbardziej symbolicznych hoteli w całej Afryce. Już sam fakt pobytu w miejscu o tak niezwykłej historii sprawia, że doświadczenie staje się niezapomniane. To hotel, który odegrał ważną rolę podczas tragicznych wydarzeń w Rwandzie w 1994 roku i do dziś jest symbolem nadziei, odwagi i człowieczeństwa. Czuć tutaj historię na każdym kroku.
Sam hotel zrobił na nas ogromne wrażenie. Obiekt jest pięknie położony, oferuje wspaniałe widoki na Kigali i posiada wyjątkową atmosferę, której trudno szukać w innych miejscach.
Obsługa zasługuje na najwyższe uznanie. Od momentu zameldowania aż do wyjazdu czuliśmy się wyjątkowo zaopiekowani. Personel jest niezwykle uprzejmy, profesjonalny i zawsze uśmiechnięty. Widać, że pracują tutaj ludzie z pasją i ogromnym szacunkiem do gości.
Na szczególne wyróżnienie zasługują kelnerzy. Ich poziom obsługi jest naprawdę światowej klasy. Są niezwykle uprzejmi, dyskretni, pomocni i zawsze dbają o każdy detal. Dawno nie spotkaliśmy się z tak wysokim standardem serwisu. To właśnie ludzie tworzą to miejsce i sprawiają, że chce się tutaj wracać.
Ogromnym atutem hotelu jest również poczucie bezpieczeństwa. Przez cały pobyt czuliśmy się bardzo komfortowo i spokojnie. Personel ochrony działa profesjonalnie, a cały obiekt sprawia wrażenie doskonale zarządzanego.
Restauracja również stoi na bardzo wysokim poziomie. Jedzenie było smaczne, dobrze przygotowane i serwowane w przyjemnej atmosferze. Wieczory spędzone na tarasie z widokiem na Kigali pozostaną z nami na długo.
Hotel des Mille Collines to nie tylko miejsce noclegowe. To część historii Rwandy i miejsce, które ma duszę. Pobyt tutaj był dla nas czymś znacznie więcej niż zwykłym pobytem w hotelu. Była to lekcja historii, pokory i jednocześnie doświadczenie prawdziwej rwandyjskiej gościnności.
Dziękujemy całemu zespołowi za niezapomniany pobyt. Jeśli ponownie odwiedzimy Kigali, wybór będzie tylko jeden.
Murakoze cyane! 🇷🇼❤️
Very nice hotel! Excellent location.
Friendly and hospitable staff.
NA
Excellent location… superb service… tropical vibes… poolside bar and restaurant served delicious food!
Na
Le personnel est très accueillant
Les chambres et les équipements sont très veillots.
Cet hotel mériterait un gros coup de rafraîchissement,
Les climatiseurs sont bruyants et les salles de bain ne font pas très fraîches
Kotoisa, historiallinen, mukava, upeita tauluja, taidetta hotelli täynnä
Vanhahko kaipaa kohtapuolin remonttia
Superb location and exceptional hospitality from all the team. This hotel has old world charm and history and a beautiful swimming pool.
It was unfortunate that a group of boisterous guests were watching sport on TV at the pool while the gospel band were playing.
Awesome. Will
Stay again.
Comfortable room, good amenities. Breakfast and lunch were very nice. Dinner I didn't enjoy as much and it was expensive.
The desk staff was a bit rude and pushy when we didn't realize they hadn't charged my card when they took it, even asking us to vacate our room when we said we would come down to pay when we came to dinner an hour later. It was strange.
The common areas are quite good
The staff at the bar are inattentive. Instead of paying attention to the customers, they chat amongst themselves with their elbows on the counter or look at their phones. Sometimes you have to wave repeatedly to get their attention.
Better staff selection and training would be needed. This isn't a problem unique to the Mille Collines; it happens in many hotels in Kigali.
The room was clean and bed well made. For breakfast tea is very good especially the spiced tea. Dinner, I had chicken which was very tasty and big portion enough my overall experience was good.
Need more variety of fruits. The entertainment at the pool has very loud music which can be disturbing in the night when one needs some quiet time
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