Hotel des Mille Collines

Hotels
8.5 (535 reviews)
2 KN 6 Ave, Kigali , Kigali , rw

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Dated gym
Limited dining options

Categories

Cleanliness
8.08
Generally clean but some concerns about delivering requested items promptly.
Service
9.05
Staff are very friendly and accommodating, with quick check-in and helpful service.
Location
9.09
Excellent location in the heart of Kigali, convenient for exploring the city.
Room Quality
8.54
Rooms are comfortable with good views and spacious design.
Amenities
8.07
Good amenities overall, but the gym is somewhat dated.
Value for Money
8.53
Good value for what is offered, especially in terms of location and service.
Food and Beverage
8.08
Food quality is good, though some limitations on dining options.
Overall Experience
8.55
A pleasant and enjoyable stay with a combination of good service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:07

Property Description

Luxurious Accommodation
Hotel des Mille Collines, located in Kigali, offers elegant rooms with modern amenities. Each room features a desk, private bathroom, and free WiFi. Some rooms even offer a refreshing pool view and come with air conditioning and a flat-screen TV.

Dining Excellence
Indulge in a culinary journey at the hotel's restaurant, specializing in American and European cuisine. Start your day with a delicious buffet breakfast offering Full English/Irish options.

Leisure and Business Facilities
Unwind by the outdoor pool, stay active at the fitness center, or enjoy evening entertainment. For business needs, utilize the 24-hour front desk, business center, and car rental services. A souvenir shop is also available for your convenience.

Experience luxury and convenience at Hotel des Mille Collines. Book now for an unforgettable stay!

Important information:

- In the event of early departure, 1 night will be charged.
- In the event of late check-out –,50% of daily rate will be charged . Please note this is subject to availabilityPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 535 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 8.54
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.55
M
Marcel • solo_traveller • ch
8
Ich komme gerne wieder.
Pros:

Die Hotelanlage mit Pool, Restaurants und stilvoller Reception. Das sehr freundliche und aufmerksame Personal.

Cons:

Die Zimmer sind ästhetisch etwas in die Jahre gekommen, aber man fühlt sich wohl, alles funktioniert gut.

2026-03-13 • via Nuitee
R
Ryan • solo_traveller • us
10
2026-03-11 • via Nuitee
P
Piotr • family_with_children • pl
8
Zdecydowanie polecam ten hotel
Pros:

Śniadania bardzo dobre. Spory wybór dań i owoców. Bardzo dobra restauracja, dobre menu. Dobra lokalizacja.

Cons:

Pokoje wymagają odświeżenia, ale nie jest źle.
Woda w basenie niestety bardzo zimna, ale czysta.
Zaproponowano nam bardzo drogi transfer na lotnisko- cztery razy droższy, niż miejscowa firma.

2026-03-11 • via Nuitee
D
Daniela Liliana • couple • ro
10
2026-03-07 • via Nuitee
C
Christina Dianne • solo_traveller • gb
10
Lived staying here
Pros:

Location. Great views from balcony. Excellent food in restaurant. Decor. Very spacious open feel. Great view of garden from breakfast room

Cons:

There nothing to dislike

2026-03-05 • via Nuitee
G
Gunther • solo_traveller • de
9
2026-03-04 • via Nuitee
F
FARADAY • couple • eg
7
The overall stay was wonderful
Pros:

There should be provision of more varieties

Cons:

The painting on the corridors. Dark blue

2026-02-28 • via Nuitee
G
Gunther • solo_traveller • de
9
2026-02-28 • via Nuitee
G
Gerrit van Amstel • solo_traveller • nl
7
Pros:

Everything in the hotel was perfect.
Clean, friendly staff, near the center, room with balcony etc.

Cons:

Very much overpriced.
Outdated.

2026-02-27 • via Nuitee
A
Anna • solo_traveller • gb
10
Lovely hotel staff were excellent
Pros:

Breakfast was good

Cons:

Maybe a little more verity on the breakfast

2026-02-27 • via Nuitee
M
Magnus • extended_group • dk
8
2026-02-22 • via Nuitee
Z
Zofia • couple • nl
9
Great hospitality in the heart of the city
Pros:

Really enjoyed our time here! The breakfast was a highlight every morning, and the staff really go out of their way to make you feel welcome. The location is perfect for getting around Kigali.

Pro-tip: Definitely book the airport pickup through the hotel. It’s 30 USD and takes all the stress out of arriving; it was very efficient. Just a heads-up for history buffs: the hotel doesn't really lean into its historical fame, so don't expect a lot of exhibits or information on-site. Regardless, it’s a wonderful place to stay!

2026-02-22 • via Nuitee
C
christian • solo_traveller • fr
9
Très bon séjour dans un hôtel propre et calme avec un super personnel
Pros:

La gentillesse du personnel toujours disponible
Le jardin

2026-02-14 • via Nuitee
P
Pierre • solo_traveller • fr
8
2026-02-14 • via Nuitee
J
Jens August • solo_traveller • dk
10
2026-02-12 • via Nuitee
J
Joanne • extended_group • qa
8
A great stay at an iconic hotel
Pros:

The room was clean and spacious. The bathroom was a blessing after 4 days mountain biking to have a really hot shower and fluffy towels! Great views over Kigali from the balcony.
Breakfast buffet was fresh, varied and tasty.
Portions from the restaurants were huge with a good variety of local and international food.
Staff were happy and helpful. I got a complimentary late check out when I asked about airport transfer which was much appreciated.

Cons:

Room furnishings and decor are a little dated/tired.

2026-02-12 • via Nuitee
L
Laurence • couple • za
8
2026-02-09 • via Nuitee
K
Koichi • solo_traveller • jp
8
2026-02-09 • via Nuitee
I
Irjala • couple • fi
10
2026-01-29 • via Nuitee
J
jose • couple • es
9
Hotel mítico en el centro de Kigali
Pros:

Quería alojarme aquí después de ver la película “Hotel Rwanda”, que creo que toda persona que venga a este país debería ver. Hotel muy de los años 70, renovado, en el centro de la ciudad, con excelentes vistas. Desayuno acorde a la categoría. Tranquilidad.

Cons:

No encontré ninguna referencia a los difíciles momentos que atravesó este hotel durante el genocidio a los tutsis.

2026-01-29 • via Nuitee