Atour Hotel Shenzhen Futian Xiangmi Lake

Hotels
7.7 (7 reviews)
Room 6B, Shenye Midtown, No. 8089, West Hongli Road, Donghai Community , Shenzhen , cn

listing image 1
Show all photos

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Luggage storage
Safety deposit box
Facilities for disabled guests
Wheelchair accessible
Emergency cord in bathroom
See all facilities

Review Highlights

Cons:
Cleanliness issues
Distressing experience with pests

Categories

Cleanliness
1
The review indicates a severe cleanliness issue due to the presence of a large cockroach, which caused significant distress.
Service
1
Standard quality for this hotel tier.
Location
1
Standard quality for this hotel tier.
Room Quality
1
Standard quality for this hotel tier.
Amenities
1
Standard quality for this hotel tier.
Value for Money
1
Standard quality for this hotel tier.
Food and Beverage
1
Standard quality for this hotel tier.
Overall Experience
1
The experience was severely impacted by cleanliness issues, leading to a negative overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 20:57

Property Description

Prime Location: Situated near popular attractions like Happy Valley Theme Park and He Xiangning Art Museum.

Modern Amenities: Enjoy a fitness center, on-site restaurant, and free WiFi throughout the property.

Comfortable Rooms: Relax in well-equipped rooms with air conditioning, flat-screen TV, and complimentary toiletries.

Ready to experience comfort and convenience? Book your stay at Atour Hotel Shenzhen Futian Xiangmi Lake now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.7
Based on 7 reviews
Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
T
Tai • couple • hk
1
Cons:

一次恐怖的體驗，半夜往洗手間的時候突然出現一隻超大曱甴，被嚇至半死，它還衝着我來，之後我關閉廁所門，但已有嚴重陰影，怕它走出來，整晚都睡得不好，早上起來看見他在洗澡的地方渠邊死掉了，我住咁多年酒店從未見過咁大隻曱甴，衛生真的很差,離晒譜

2025-06-08 • via Nuitee
Z
Zhang • couple • hk
9
Pros:

房间舒适，工作人员热情亲切，早餐非常棒！

Cons:

房价打扫不彻底，尤其是洗手间。

2025-02-04 • via Nuitee
P
Philip • solo_traveller • hk
8
Terrific stay very clean and comfortable. My wife especially liked your pillows and mattress
Pros:

Good breakfast, need better coffee though

Cons:

Room temperature too hot at night. Could not understand how to adjust in one of our rooms

2025-01-23 • via Nuitee
C
Cailing • solo_traveller • jp
10
2024-03-25 • via Nuitee
C
Chong • couple • my
10
Marvellous
Pros:

Staff is helpful, comfortable, clean, modern, breakfast was excellent, laundry was convenient .

Cons:

600m from metro

2024-02-15 • via Nuitee
Y
Yau Lai candy • solo_traveller • hk
10
2024-02-08 • via Nuitee
M
MICHIKO • family_with_children • jp
10
2024-01-03 • via Nuitee