Open Hotel Makka

Hotels
8.1 (599 reviews)
2585 طريق مكة المكرمة , Makkah , sa

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Non-smoking throughout
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Cleanliness
Professional Staff
Good Location
Comfortable Rooms
Cons:
Food Taste Issues
Transport Timing Issues

Categories

Cleanliness
7.91
The hotel is described as clean, but there were concerns about a specific food experience.
Service
8.38
Many reviews praised the staff's professionalism and willingness to help guests.
Location
8.42
The hotel is conveniently located near the main road and close to significant transportation options.
Room Quality
8.17
Rooms are mentioned as good and well-maintained with no complaints noted.
Amenities
7.9
Basic amenities are provided, but specific recommendations highlight some food concerns.
Value for Money
8.06
Considering the overall experience, guests feel they received good value for their stay.
Food and Beverage
7.71
Some issues with food taste were mentioned; however, overall quality was noted as satisfactory.
Overall Experience
8.28
General sentiment indicates a very positive stay with some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-24 09:32

Property Description

Location: Located only 6.1 km from Masjid Al Haram, near Hira Cave and Makkah Museum.

Dining: Enjoy a variety of breakfast options from buffet, à la carte, to continental.

Amenities: Benefit from free WiFi, on-site restaurant, room service, and 24-hour front desk.

Experience comfort and convenience at Open Hotel Makka. Book your stay now for an unforgettable trip to Makkah.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 03:00 PM

Location

Guest Reviews

8.1
Based on 599 reviews
Cleanliness: 7.91
Service: 8.38
Location: 8.42
Room Quality: 8.17
Amenities: 7.9
Value for Money: 8.06
Food and Beverage: 7.71
Overall Experience: 8.28
A
abdulaziz family_with_children sa
9
اقامة جميلة ممكن ان تتكرر
Pros:

الفندق نظيف وجميل والاستقبال الاستاذ محمد اسال الله ان يسعده ويوفقه ويبارك له

Cons:

المواقف مقفله

2026-03-14 via Nuitee
معدي couple sa
1
2026-03-13 via Nuitee
M
Mamdouh couple sa
8
2026-03-13 via Nuitee
A
alhaq extended_group sa
10
2026-03-12 via Nuitee
Çınar solo_traveller tr
7
2026-03-12 via Nuitee
ايهاب solo_traveller sa
1
Pros:

اسواء موظفين استقبال ولا يستاهل نجمه

2026-03-11 via Nuitee
M
Mujeeb family_with_children us
2
I booked the hotel in booking.com for $63 the hotel management charged me $73
Pros:

The staff behavior was really rude, and they don't know a second language except Arabic.
There is no laundry in the hotel.
The door fobs were not working properly and every day it needs to reconfigure in the front desk.
The floor carpet is very dirty.

Cons:

The staff behavior was really rude, and they don't know a second language except Arabic.
There is no laundry in the hotel.
The door fobs were not working properly and every day it needs to reconfigure in the front desk.
The floor carpet is very dirty.
I booked the hotel in booking.com for $63 the hotel management charged me $73

2026-03-11 via Nuitee
A
Ali couple gb
10
2026-03-11 via Nuitee
F
Fatima family_with_children sa
10
2026-03-11 via Nuitee
S
SUAAD couple sa
7
2026-03-10 via Nuitee
Z
ZARAH extended_group sa
4
مقبوله
Pros:

السرر نظيفه

Cons:

المصاعد قليل

2026-03-10 via Nuitee
عبدالرحمن solo_traveller sa
10
اقامة جميله
Pros:

جميل ونظيف

Cons:

الموكيت الارضي يحتاج تغيير

2026-03-10 via Nuitee
M
Mahdi couple sa
6
أتنمى الاهتمام بتغيير السجاد او تنظيفها
Pros:

المصاعد قليله وتتأخر

Cons:

السجاد قديم

2026-03-09 via Nuitee
Z
ZHANDOS couple kz
10
Очень красивая
Pros:

Очень хорошо

Cons:

Очень хорошо

2026-03-09 via Nuitee
M
Mohamed couple eg
9
2026-03-09 via Nuitee
نادر extended_group sa
9
2026-03-09 via Nuitee
دلال العتيبي extended_group sa
10
2026-03-09 via Nuitee
فتحيه solo_traveller sa
10
2026-03-08 via Nuitee
هزاع couple sa
10
Pros:

نظيف جدا

2026-03-08 via Nuitee
M
Muhammed Şamil couple tr
10
2026-03-08 via Nuitee