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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Non-smoking throughout
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Cashless payment available
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Fire extinguishers
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Contactless check-in/check-out
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Invoice provided
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Smoke alarms
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Television in common areas
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Express check-in
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Free wired internet
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Internet access
Review Highlights
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Property Description
Located in Lisbon, Numa Lisbon Rato offers a buffet breakfast and free WiFi. Set 1.6 km from Rossio, with family rooms and a lift, guests can enjoy comfort and convenience during their stay.
Modern Amenities: Guests will appreciate air-conditioned units with a range of convenient amenities including a coffee machine, fridge, and flat-screen TV.
Fully Equipped Kitchenettes: Some rooms feature a fully equipped kitchenette with a microwave and kitchenware, perfect for guests looking to prepare their meals.
Nearby Attractions: Explore Lisbon with ease, as the famous Dona Maria II National Theatre and Commerce Square are within easy reach. Book now and experience the best of Lisbon at Numa Lisbon Rato.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Brilliant stay! The hotel is so secure and you feel extremely safe here. The facilities are brilliant and the room is lovely. It was so comfortable, modern, warm and homely. The bathroom is slightly tight and can be a squeeze, but it’s comfortable enough and very clean. We also loved that there was a car park with spaces - this is hard to find in Lisbon!
It’s a little distance from the centre - you do need a car or the underground to get around.
Su ubicación. Sus instalaciones
La limpieza regular , y lo rellenaban café ni leches
Séjour au TOP / conforme à nos attentes !
RAS
Easy and straightforward to access room
Apart from not having my room ready for 3pm check-in after an extremely long travel morning/afternoon (Lisbon airport, IYKYK), it was fine.
Oda genişliği iyi, birçok ikram bırakılmıştı, oda temizdi ve otopark erişimi kolaydı
Location. User friendliness. Clear instructions. Clean and polished. Loved the combination with spa
Slightly too tight apartments for two people.
Location was perfect, very close to the metro station, Supermarket, Restaurants etc
Connecting to the streaming service was somewhat complicated at first, but the staff were very helpful and assisted me in getting it set up.
The housekeeping schedule was not clearly communicated, and staff entered my room without my prior knowledge. While nothing was missing or disturbed, I would have appreciated being informed in advance so I could plan accordingly.
The terrace
That they don’t change the cups
L’emplacement était top ! Hôtel facile d’accès et proche du métro / bus
Lit confortable, salle de bain spacieuse
RAS
Très bon séjour dans cet hôtel. Nous avons séjourné 4 nuits.
J’ai particulièrement apprécié l'emplacement : on peut rejoindre le centre-ville en environ 25 minutes à pied pour les plus courageux (attention pour le retour, la montée est raide comme la majorité des rues à Lisbonne).
Pour les autres, il y a également une station de métro située à 300 mètres.
La chambre était propre (le lit est fait tous les jours). Le calme était au rendez-vous et la literie s'est révélée très confortable. Il n'y a pas de réception (check in en ligne, code pour accéder à l'établissement et chambre envoyé sur whatsapp le jour de votre arrivée).
Je recommande cet établissement !
Ben posizionato
Ritardi nell’orario di check in comunicati all’ultimo minuto, stanza con capelli per terra, brick d’acqua gia aperto. Un disastro!
Their fully online experience was meticulous and consistent. Online check-in, receiving a code to unlock the room (also the elevator, the building, and the parking lot), getting the WiFi password, etc. went seamlessly. All explanations have been clear and useful.
The breakfast at a partner hotel across the road was very good.
There is a big and good supermarket next door to get water or any food.
1. The Booking.com description says the hotel has a gym (I selected it explicitly). It DOESN'T. They offer a free 4-day membership at a partner gym company, but their closest gym is 14 minutes on foot each way. Which means that to exercise before breakfast you need to get up 30+ minutes earlier than normal (vs. the gym on the premises). The description on the website should be clear: NO Gym.
2. The breakfast is in a partner hotel across the road, just 50m away. BUT to get there you need to cross 2 (!) streets and wait for 3 traffic lights, because it's a busy multi-street intersection. We were lucky (good weather), but when it's cold or rainy it means you need to get put on a coat or take an umbrella to go to breakfast...
3. Parking is paid online as a separate service (the hotel only has 2 clearly marked parking spaces in a garage in the same building), and I've booked my parking space well in advance. But both spaces have been occupied when we arrived. We parked in a nearby slot and went to our room. Given complete lack of onsite personnel I had to go through a long chat with their Support on WhatsApp. It starts with an idiotic automated bot that suggests you to get out and find another parking at nearby Numa properties. (NO, THANK YOU - I HAVE BOOKED A ROOM HERE, I PRE-PAID THE PARKING SPACE, I DROVE FOR SEVERAL HOURS, WE HAVE OUR LUGGAGE WITH US, I HAVE NO DESIRE TO GO ANYWHERE IN THE EVENING, AND I CANNOT ALLOW MY CAR TO BE TOWED OR WHEEL-LOCKED...) Then the bot suggested to connect me to a human being. It has taken their support 30 minutes to get back to me and suggest to use one of the adjacent spaces, one of which was, luckily, available. But this is the reverse side of fully online experience: works great until you have an emergency... But then quick resolution is not available. (Their emergency number left me waiting...)
4. Their cleaning is negligent. NEVER replaced the wet bathroom floor mat...
5.
É tudo muito novinho, moderno e bonito.
Achei o espaço para as roupas muito restrito. O quarto é um pouco pequeno dificultando a acomodação das malas
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