Hotel Chez Lando

Hotels
8.2 (135 reviews)
KG201st, Airport Road, Kigali, Rwanda , Kigali , rw

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Nightclub
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Noise from the street
Shower maintenance needed

Categories

Cleanliness
7.34
Some issues noted in reviews regarding cleanliness, particularly in the shower and bathtub needing attention.
Service
8.81
The staff is consistently described as friendly, polite, and helpful.
Location
8.85
The location is praised as it is central, close to the airport, and provides a private atmosphere despite being in a busy city.
Room Quality
7.8
Rooms were noted as spacious and comfortable, with some minor issues mentioned.
Amenities
7.83
Amenities were mentioned positively, though some restrictions on availability in the gym were noted.
Value for Money
8.29
The pricing is considered reasonable for the quality provided.
Food and Beverage
8.34
Food quality was praised, with a special mention of delicious offerings.
Overall Experience
8.31
The stay was overwhelmingly positive with a few criticism points, but overall a good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:50

Property Description

Luxurious Accommodation with Stunning Views
Hotel Chez Lando, nestled in the vibrant business district of Remera, Kigali, offers a luxurious stay with breathtaking views of manicured gardens from each room's private balcony. The rooms are equipped with modern amenities like a minibar, flat-screen TV, and a laptop safe, ensuring a comfortable and relaxing experience.

Delicious Dining Options
Indulge in a culinary journey at Hotel Chez Lando with two distinct dining experiences. From savoring Rwandan barbecue specialties at the lively Chez Lando Grill to enjoying formal dining at La Fringale Restaurant, offering a variety of dishes and a selection of South African and French wines, there is something to tantalize every palate.

Convenient Services and Location
With a 24-hour front desk, complimentary airport shuttles, and laundry services, Hotel Chez Lando ensures a hassle-free stay. Conveniently located within 3 km of Kigali International Airport and offering free WiFi and private parking, this hotel is the perfect choice for both business and leisure travelers.

Ready to experience luxury and convenience at Hotel Chez Lando? Book your stay now for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children from 1 year old to 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 135 reviews
Cleanliness: 7.34
Service: 8.81
Location: 8.85
Room Quality: 7.8
Amenities: 7.83
Value for Money: 8.29
Food and Beverage: 8.34
Overall Experience: 8.31
J
Jael couple fr
9
Très agréable
Pros:

L’emplacement est excellent ! Le personnel est d’une extrême gentillesse et serviable. L’ensemble des services de l’hotel sont bien penser pour le confort des clients ! Merci

Cons:

En soirée nous entendions le bruit de la rue très passante. Mais la localisation de notre chambre était du bon côté de l’hôtel !

2025-08-21 via Nuitee
solo_traveller cd
9
Le séjour a l'hôtel Chez Lando est toujours agréable, relaxant .
Pros:

Qualité de chambre impeccable et spacieuse. eau de boisson dans la chambre. possibilité de se faire du the en chambre. J ai adore. Personnel professionnel.

Cons:

Vérifier a temps la qualité de l'écoulement de l'eau dans la salle de bain.

2025-08-18 via Nuitee
O
Odong solo_traveller ug
10
2025-08-08 via Nuitee
extended_group ci
9
2025-08-04 via Nuitee
solo_traveller za
8
based on the reviews, it was very good hotel, and would come back again
Pros:

The experience was good, just did not start well, as they forgot to fetch me at the airport, but they gave me my money back, which was very good from them, breakfast has less options, but the room was very good

Cons:

Less options on break fast, and the gym facilities are limited

2025-07-28 via Nuitee
F
Faith solo traveller ug
10
Exceptional
2025-07-26 via Nuitee
R
Rambaud review category business travellers fr
8
Very good
2025-07-23 via Nuitee
J
Jbn family with young children rw
7
Good
2025-07-15 via Nuitee
C
Craig young couple gb
7
Disappointed.
Pros:

The overall experience was perfect as a starting point for our tour.

Cons:

I didn't like having an air tag unclipped and removed from my luggage, at the time stored either in my room or in reception, and taken. Not a high value item but also the smartest thing to lift from someone's belongings as I can see exactly where it is as I'm typing this 4 weeks later. What I do find disappointing is that after repeated emails to at the hotel I have been completely ignored.

Had this been a more valuable item that was removed from my personal belongings my trip could have been soured from the very start.

2025-07-13 via Nuitee
J
John solo traveller gb
9
An oasis of peace, quiet and pleasure in the midst of a very busy city.
Pros:

The entire stay of 5 nights was very positive and I enjoyed my stay at Chez Lando very much. The facility is very private and quiet though it is located closely to a number of stores, shops, eateries and is in close proximity to the airport without air traffic noise. The landscaping provides a privacy and beauty which is admirable. The staff maintains the buildings and exterior of the property exceptionally well. The staff is very friendly, polite and helpful in every way. The restaurant on the property serves very delicious food at a reasonable price. My Rwandan friend recommended Chez Lando to me and I'm glad I took his advice. When I come back to Kigali, I will definitely book my stay at Chez Lando.

Cons:

The only criticism I would have is that when I came back the second time the night before I flew back to London, I stayed in a room where the shower and bathtub needed to be redone and regrouted. It had an old and mildew appearance in the grout between the tiles. The tub, sink ,floor, and toilet were clean and without issue.

2025-07-08 via Nuitee
M
Mohammed family with young children ke
9
Team Kenya
Pros:

The Ambiance was good.i loved it so much and the food was good and delicious 😋😋😋😋 Your fruits especially the pineapples I loved it.

Cons:

All was good 😊😊😊

2025-07-01 via Nuitee
B
Benit family with young children cd
8
Very good
2025-06-29 via Nuitee
S
Sarah young couple gb
8
Matter of fact place to stay. Clean and comfortable.
Pros:

Central location and near the airport. Comfortable rooms and peaceful garden.

Cons:

Very noisy in rooms facing the road.

2025-06-22 via Nuitee
L
Lars review category business travellers be
5
Passable
2025-06-19 via Nuitee
A
Aliou review category business travellers ml
10
Exceptional
2025-06-18 via Nuitee
L
Laurie solo traveller gb
8
quite good
Pros:

nice room,good bar

Cons:

far too far to walk to breakfast room,steep stairs to climb to it,with no apparent lift

2025-06-14 via Nuitee
H
Halima family with young children us
10
Exceptional
2025-06-13 via Nuitee
M
Maria review category business travellers nl
8
Very good
Pros:

free airport pick up service; clean (bath)room

Cons:

rooms on the road side got a lot of noise from the road

2025-06-10 via Nuitee
A
Adel young couple us
7
Good
Pros:

The location and landscape.

Cons:

The bathroom window didn't have a curtain, doors didn't close well.

2025-06-10 via Nuitee
N
Nkutu review category business travellers za
10
Exceptional
2025-05-14 via Nuitee