Residence on Park Street

Hotels
9.3 (50 reviews)
No. 20, Park Street, Colombo 02 , Colombo , lk

Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Swimming pool
Restaurant
Room service
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Nice breakfast spread
Cons:
Limited parking
Expensive breakfast
No spa services
Room decor may need updating
Mixed reviews on value for money

Categories

Cleanliness
7.7
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.2
Service was generally appreciated, with some guests praising the helpful and friendly staff.
Location
8.2
The hotel's central location was highlighted as a major advantage by many guests.
Room Quality
7.9
Rooms were generally spacious and comfortable, although some guests suggested the need for updates in decor.
Amenities
7.5
Guests appreciated the pool and other amenities offered, but some mentioned the lack of spa services.
Value for Money
6.9
Mixed reviews on value for money, with some guests feeling the price was high for the services provided.
Food and Beverage
7.3
Breakfast and dining services were generally positively received, with slight suggestions for improvement.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 12:17

Property Description

Luxurious Accommodation
Experience comfort and style at Residence by Uga Escapes, offering air-conditioned rooms with modern amenities like flat-screen TVs and minibars. Relax in the elegant seating area or take in the city views from your room.

Convenient Facilities
Enjoy a seamless stay with a 24-hour front desk, meeting facilities, and free parking. Let our staff assist you with luggage storage and ironing services. Stay connected with free WiFi access throughout the property.

Gastronomic Delights
Indulge in delicious meals at our on-site restaurant and unwind with a variety of beverages at the bar. For ultimate convenience, take advantage of our room service for a delightful dining experience.

Book your stay at Residence by Uga Escapes for a memorable and relaxing getaway.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 4 years old to 11 years old stay for US$25 per person per night when using an available extra bed.
    People 12 years old and over stay for US$50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 50 reviews
Cleanliness: 7.7
Service: 8.2
Location: 8.2
Room Quality: 7.9
Amenities: 7.5
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
A
Ariana partner
10
Pros:

We stayed here for one night and had an enjoyable time. The room was spacious, especially the bathroom. Everything was enjoyable.

2025-03-27 via Nuitee
J
James
10
Pros:

We loved everything about this hotel. Didn't want to leave!

The staff are great, the room was lovely and the courtyard with pool is paradise. Highly recommend.

2025-03-23 via Nuitee
D
Duncan partner
2
Pros:

It rains in Sri Lanka right ? Three rooms we were given had really bad leaks. The fourth room an unfinished bathroom floor with loose tiles. Lights that didn’t work. The only compensation offered was a free drink. Then there was a strange nationality question asked at check in of my wife. The property is lovely by the management of it appalling

2025-03-21 via Nuitee
R
Rama
10
Pros:

Beautiful property. Far exceeded my expectations. Service was incredible. The room was so luxurious and the property grounds were lovely. I wish I stayed longer because the breakfast for my one night stay was so delicious and I would have liked to enjoy that for a few more days! Would definitely stay here again and recommend to everyone I know.

2025-02-06 via Nuitee
L
Lara Christie
8
Gorgeous property, lackluster service
Pros:

Gorgeous heritage property, super stylish. Staff unenthusiastic ar times bordering on unhelpful. Several issues with cleanliness, having to ask several times for something to be done. Not quite up to expectations.

2025-01-31 via Nuitee
G
Gareth
10
Pros:

Stunning rooms, breakfast service was a little slow. But all round a great stay in a nice boutique hotel

2025-01-22 via Nuitee
C
Christopher
8
An historical gem in the city
Pros:

This was an an amazing find right in the centre of Colombo city. Many attractions were within walking distance or a short tuktuk ride away.

The staff were really attentive and eager to please. The room, or suite as it was really, was fabulous; elegant and spacious, and included a small private courtyard area.

There were two small bugbears:
- the menu included pork (which we wanted) but the hotel said they’d stopped serving it due to government regulations. The government has withdrawn their restrictions on pork products but the hotel hadn’t amended its menu. As we currently live in the Middle East where pork isn’t available, this was a big disappointment to us. They need to add a note to the menu or print of new paper pages!

- the other thing is the state of the pool. It looked a bit cloudy at times and felt greasy. The manager assured us it was clean and has the correct level of chemicals in it. Also, there were some tiles missing in the pool and around the edges which were unattractive but easily solved.

These didn’t spoil our stay and we’d still highly recommend this hotel for an authentic city break to anyone who doesn’t want a 5* chain that could be anywhere in the world.

2024-12-12 via Nuitee
A
Andrew
10
Outstanding hotel
Pros:

This is a truly lovely hotel a calm in the busy city of Colombo. Rooms are beautiful as is the hotel, staff are professional and courteous. Food was lovely and the Sri Lankan breakfast is a must however the English breakfast ie: muffins were not like English muffins at all more cake and not a pleasant experience for breakfast, however I would totally recommend staying here it was a delight.

2024-11-25 via Nuitee
K
Kate friends
8
Pros:

The property is mall and cozy but intimate. There is a pool in the courtyard, a few chairs. Staff is kind, food is tasty and nicely plated. Room are very spacious with a living room sort of but maintaining the property needs some work. Such as walls and floors, sofa and chairs in room needs refurbishing or replacing as such are ripped and stained and it takes away from the overall ambiance. Housekeeping also needs some work especially the morning housekeeping staff who did a really poor job cleaning our room. Stained sheets and covers were not replaced, empty tissue box left, mirror not cleaned and most importantly glasses and dishes not cleaned after our use. That left a really bad impression as after mentioning it to the evening manager he took prompt care of it. The evening housekeeper did a great job cleaning throughout and throughly. Thank you.
One thing I didn’t like though, some guests were smoking either in their room or in the tiny private courtyard i believe all rooms come with, but the smoke kept coming into our rooms. Not sure if
The hotel is a smoking hotel, but if i knew that i probably would not have stayed here because i am allergic to cigarette smoke.
Also, the floor in the great big shower-that the rooms cone with is super slippery and there are no plastic shower mats as we inquired about those, so they told us to just put a towel on the floor but that kind of felt strange even though we ended doing because you can really slip and fall otherwise.

2024-11-09 via Nuitee
C
Christopher
10
Pros:

Saumya Silva made our stay very special . Like a brother to me . Beautiful
Hotel as well .

2024-08-19 via Nuitee
I
Iris
10
Pros:

Uga Residence Colombo is an amazing facility. The staff made me feel so welcome and prepared a special birthday surprise as well. The hotel itself is very clean with some added toiletries that are a nice touch. If you are looking for a unique stay, I highly recommend it.

2024-08-07 via Nuitee
S
Saara
10
Lovely oasis, with excellent service
Pros:

Absolutely gorgeous hotel, a lovely oasis in the middle of the city. Excellent service and the rooms are wonderful with really comfortable beds. Great breakfast and amazing atmosphere. Will definitely return to Uga Residence!

2024-05-31 via Nuitee
R
Ricky
6
Pros:

An 5 star and private boutique hotel. There are only 11 suite rooms therefore guests that stay here value the privacy and exclusivity of the property. Shouldn’t allow corporate function or event to be held in the small property. Event held during my stay had occupied the swimming pool, courtyard, restaurant and lobby. All these are within a few hundred feet from the rooms.

2024-05-15 via Nuitee
S
Shay
10
WoW
Pros:

Wonderful hotel and wonderful stuff.
Can’t find a single con.
Only good things to say about this place.

2024-03-20 via Nuitee
A
Aditya
10
Uga Residences - A fanciful home away from home!
Pros:

The staff at Uga were amazing, and the room size and comfort is simply outstanding. To top it all off, each meal there is a culinary delight, from a simple croissant, to the amazing steaks for dinner.

truly one of the best properties i have stayed at.

2021-12-23 via Nuitee
V
Verified traveler partner
8
Pros:

A very comfortable oasis in the middle of Colombo. The beautiful pool only has 4 sunbeds round it, but while we were there this was never a problem. As is customary in Sri Lanka the service is glacially slow in the bar and restaurant. The restaurants in Park Street Mews next door are worth investigating.

2020-02-05 via Nuitee
V
Verified traveler
10
An oasis in Colombo
Pros:

Friendly, helpful and service minded staff in a peaceful beautiful location. Fantastic breakfast. Highly recommended

2019-11-22 via Nuitee
V
Verified traveler partner
10
Pros:

Beautiful spacious room, friendly welcoming staff. A wonderful stay!

2019-10-03 via Nuitee
V
Verified traveler friends
10
Pros:

Very happy with experience at this hotel. Room was very spacious and clean. Staff was very smiley, accommodating, and helpful. Breakfast at the restaurant was 10/10 delicious. Location was great too, only a short walk to a lot of temples and sightseeing places. Only slight con was that our bathroom door didn’t lock properly. Would recommend this place to anyone visiting Colombo!

2019-09-01 via Nuitee
V
Verified traveler partner
10
Pros:

This was a very quiet, sophisticated property at which to stay.

2019-07-06 via Nuitee