Free

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Exceptional service
Great room quality
Excellent amenities
Cons:
Location can be inconvenient

Categories

Cleanliness
9.45
Clean and well-maintained.
Service
9.99
The staff was amazing, providing excellent service.
Location
8.46
A bit far away from public transport, but manageable.
Room Quality
9.91
Excellent room with a view.
Amenities
9.44
Amenities were top-notch.
Value for Money
9.4
Good value for a high-quality hotel.
Food and Beverage
9.45
Quality food and beverage options.
Overall Experience
9.92
Exceptional experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 14:56

Property Description

Luxurious Accommodation:
Experience 5-star comfort at The Okura Heritage Tokyo with air-conditioned rooms, city views, and free WiFi. Indulge in the hot tub for a truly relaxing stay.

Top-Notch Facilities:
Enjoy the convenience of a fitness centre, indoor pool, and sauna during your stay. With a restaurant on-site and room service available, your every need is catered to.

Prime Location:
Located in the heart of Tokyo, explore nearby attractions like Musee Tomo and The Okura Shukokan Museum of Fine Arts. Benefit from free private parking and easy access to the airport with the paid shuttle service.

Book now for an unforgettable stay at The Okura Heritage Tokyo.

Important information:

The Club Lounge is restricted to guests who are 12 years and over after 5pm.

Children aged 12 and under are not allowed in the Fitness and spa.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Swimming pool: Closed from Tue, Jan 12, 2027 until Fri, Jan 15, 2027
Spa/wellness center is closed from 2027-01-15 until 2027-01-12
Sauna is closed from 2027-01-15 until 2027-01-12
Fitness center is closed from 2027-01-15 until 2027-01-12
Hot tub/jacuzzi is closed from 2027-01-15 until 2027-01-12

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.5
Based on 89 reviews
Cleanliness: 9.45
Service: 9.99
Location: 8.46
Room Quality: 9.91
Amenities: 9.44
Value for Money: 9.4
Food and Beverage: 9.45
Overall Experience: 9.92
K
Kulit • couple • th
10
Pros:

ห้องพัก ความเงียบไม่พลุกพล่าน

2026-01-28 • via Nuitee
A
AKIKO • couple • jp
4
微妙
Pros:

ロケーションと施設の清潔感

Cons:

ヘリテージはヒトがおらず荷物も自分で運び、チェックインも時間がかかりました。サービスの観点から言えばヘリテージ高い意味ほぼないと思いました。

2026-01-06 • via Nuitee
A
Amanda • couple • gb
10
2026-01-02 • via Nuitee
E
EDMUNDO • solo_traveller • br
10
Que hotel... What a hotel...
Pros:

Elegância, Equilíbrio, Atenção, Conforto, Hospitalidade e mais..., são todos atributos deste hotel incomum. Sem dúvida um hotel excepcional, extremamente inteligente! A minha estada no Hertage Okura criou um padrão muito difícil de ser igualado. Guardarei comigo para sempre o bem-estar lá vivido. Espero poder retornar. Muito Obrigado.

Elegance, Balance, Attentviness, Comfort, Hospitality and more..., are all atributes of this uncommon hotel. No doubt an exceptional hotel, remarkably intelligent! My stay at the Heritage Okura set a standard difficult to match. I will carry with me forever the well-being there experienced. I hope to return one day. Thank you so much.

2026-01-01 • via Nuitee
F
fuat • couple • tr
10
The okura heritage konaklanacak en iyi ev hissi veren yerdir
Pros:

klasik bir Japon oteli
bir enstitü burası
deneyimlenmesi gereken bir servis
bir eşi daha yok

Cons:

bu konuda yazı yazamıyorum
her şeyi çok sevdim

2025-12-31 • via Nuitee
A
Antonios • couple • cy
10
2025-12-29 • via Nuitee
J
Jesse • solo_traveller • ca
10
2025-12-18 • via Nuitee
O
Olena • couple • us
10
2025-12-16 • via Nuitee
P
Pieter • extended_group • us
10
2025-12-02 • via Nuitee
S
Sangkyun • couple • kr
10
2025-11-28 • via Nuitee
P
Pieter • extended_group • us
10
2025-11-26 • via Nuitee
S
Stefan • extended_group • de
10
2025-11-21 • via Nuitee
L
Logan • couple • au
10
2025-11-13 • via Nuitee
S
Stella • solo_traveller • sg
8
It’s a nice place with warm service and professional stuff
2025-11-07 • via Nuitee
S
Stephane • couple • fr
10
A l’écoute du client a la perfection, bravo
Pros:

Tout

2025-10-22 • via Nuitee
F
Fernando • couple • fr
10
Pros:

Mi hotel preferido en el mundo!!

Cons:

Nada

2025-10-21 • via Nuitee
A
Andrew • couple • au
10
Exceptional and above most hotels worldwide !
Pros:

Everything !

Cons:

Nothing

2025-10-17 • via Nuitee
P
patricia • couple • be
10
Fantastic!
Pros:

Groot hotel en toch heel mooi en warm !

2025-10-12 • via Nuitee
A
ALON • couple • il
10
A big wow , amazing hotel
Pros:

Excellent room, the staff was amazing, real 5 stars hotel. With out a doubt will come back

Cons:

A bit far away from public transport

2025-10-09 • via Nuitee
B
Bojan • couple • mk
10
2025-10-04 • via Nuitee