Deluxe SPA-Hotel

Hotels
8.1 (1157 reviews)
Kaysenova Streeet 28А , Ustʼ-Kamenogorsk , kz

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Cons:
Poor cleanliness
Old facilities
Noise disturbances

Categories

Cleanliness
6.68
Several reviews mentioned poor cleanliness and issues like dirty rooms and bad maintenance.
Service
9.65
Positive mentions of friendly staff and helpful service throughout multiple reviews.
Location
9.69
Consistently praised as excellent with a central location in reviews.
Room Quality
7.14
Noted issues with old furniture and noise disturbances affecting room quality.
Amenities
7.17
Comments regarding outdated facilities and issues with the sauna and pool.
Value for Money
8.63
No strong negative remarks, but context indicates average satisfaction for the price.
Food and Beverage
7.68
Mixed feelings about breakfast quality, praised by some but criticized by others.
Overall Experience
8.15
General satisfaction noted with significant issues affecting the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:42

Property Description

Luxurious Accommodation

Deluxe SPA-Hotel, nestled in the heart of Öskemen city centre, offers a blend of comfort and sophistication. The rooms are equipped with modern amenities such as air conditioning, a safety deposit box, and cable TV. The private bathrooms are designed for relaxation, featuring a shower, hairdryer, and plush bathrobes.

Relaxation and Recreation

Indulge in ultimate relaxation with the hotel's indoor pool and rejuvenate your senses. After a refreshing swim, treat yourself to a delicious meal at the on-site restaurant. Explore the nearby River Irtysh or unwind in one of the charming parks just a short stroll away.

Convenient Location and Services

Conveniently located, Deluxe SPA-Hotel is a short drive from the Main Railway Station and Öskemen airport. Enjoy the ease of free parking during your stay. Immerse yourself in luxury and book your stay now at Deluxe SPA-Hotel.

Important information:

Early check-in from 6:00 until 14:00 is possible at surcharge of 70% of 1 night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for KZT 1,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1157 reviews
Cleanliness: 6.68
Service: 9.65
Location: 9.69
Room Quality: 7.14
Amenities: 7.17
Value for Money: 8.63
Food and Beverage: 7.68
Overall Experience: 8.15
Сергей • couple • ru
7
Pros:

Чистое бельё

Cons:

Холодная вода из душа, немного бьёт электричеством, отдаёт в кран.

2026-03-11 • via Nuitee
Лёма • couple • kz
10
2026-03-10 • via Nuitee
Фируза • solo_traveller • kz
10
Pros:

Чистые номера, удобные матрасы

2026-03-07 • via Nuitee
T
Tatiana • couple • rs
8
2026-03-05 • via Nuitee
G
geloperech • solo_traveller • es
4
Pros:

Завтрак замечательный, очень быстро и вкусно все приготовили по меню. Расположение - в самом центре (почти).

Cons:

Сам отель очень уставший, давно требует обновления/реновации. Переночевать одну ночь перед полетом можно но не более, и то для невзыскательных клиентов. Хотя цена соответствует наверное...

2026-03-02 • via Nuitee
Татьяна • couple • kz
10
2026-03-01 • via Nuitee
N
Natalya • solo_traveller • kz
10
2026-02-27 • via Nuitee
A
Azamat • solo_traveller • uz
9
Pros:

Расположение супер, центр. Цена качество все соответсивует, недорого средняя цена. Есть сауна с бассейном, но я не успел сходить.

2026-02-25 • via Nuitee
Лаура • couple • kz
7
Pros:

Понравился сервис и обслуживание персонала, все приветливые!

Cons:

В душевой кабине двери были сломаны, металлическую вешалку в ванной надо поменять, белье чистое, но с пятнами… одеяло грязное (номер 42)

2026-02-24 • via Nuitee
Z
Zhanbolat • couple • kz
10
2026-02-23 • via Nuitee
Арай • couple • kz
10
2026-02-12 • via Nuitee
A
Aleksei • solo_traveller • kz
10
2026-02-12 • via Nuitee
A
Andrey • couple • kz
10
Пора делать ремонт )
Pros:

Местоположение

Cons:

Ремонт

2026-02-10 • via Nuitee
A
Almira • solo_traveller • kz
10
2026-02-10 • via Nuitee
Владимир • family_with_children • kz
8
2026-02-09 • via Nuitee
A
Aizhan • family_with_children • kz
7
2026-02-09 • via Nuitee
D
Dina • solo_traveller • kz
8
2026-01-30 • via Nuitee
E
Elnur • solo_traveller • kz
10
Pros:

Я стараюсь постоянно останавливаться в этом отеле, на этот раз порадовал отреставрированный номер, классная сауна, завтраки и отзывчивая Александра на ресепшене

Cons:

-

2026-01-30 • via Nuitee
V
Vadim • solo_traveller • kz
4
Cons:

Не берите номер стандарт. Там нет окон, точнее окно ведет в коридор к другим номерам, изза этого очееь душно, вентиляции нет, затхлый воздух. В номере грязно

2026-01-29 • via Nuitee
S
Swetlana • couple • ch
10
В 3 раз останавливаюсь в этои гостинице мне нравиться все там всем довольнаяможно поплавать в басеине сходить в сауну
Pros:

Удобное местонахождения не дорого уютно чисто приятный персонал

Cons:

Все понравилось

2026-01-23 • via Nuitee