Ella Rock Heaven

Hotels
8.2 (785 reviews)
Ella Road , Ella , lk

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Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Stunning views
Friendly staff
Delicious breakfast
Cons:
Cleanliness issues
Lack of basic amenities
Difficult access for those with mobility issues

Categories

Cleanliness
7.53
Several comments highlighted cleanliness issues in bathrooms.
Service
8.5
Staff were described as friendly and helpful.
Location
8.54
Close to the town center with beautiful views.
Room Quality
8.49
Rooms were noted for being spacious and comfortable.
Amenities
7.52
Basic amenities were lacking according to some reviews.
Value for Money
8.48
Great value highlighted by several positive mentions.
Food and Beverage
8.53
Breakfast praised in multiple reviews as delicious.
Overall Experience
8
Mixed sentiments with both positive and negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 13:50

Property Description

Tranquil Retreat in Ella

Concierge Services: Enjoy personalized assistance for a memorable stay.

Diverse Dining Options: Indulge in American, Chinese, or British cuisine at our on-site restaurant.

Scenic Terrace: Relax and unwind while taking in breathtaking views at Ella Rock Heaven.

Book now for an unforgettable experience at Ella Rock Heaven, where comfort and convenience meet serenity.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 785 reviews
Cleanliness: 7.53
Service: 8.5
Location: 8.54
Room Quality: 8.49
Amenities: 7.52
Value for Money: 8.48
Food and Beverage: 8.53
Overall Experience: 8
M
Maria Daniela • solo_traveller • it
6
Pros:

La posizione e la gentilezza del personale mi ha fatto molto piacere

Cons:

Ho trovato scarafaggi ed altri insetti inderiderati, assieme ad una scimmia poco gentile sul tetto che rubava le colazioni (certamente non è colpa dello staff, ma mi sembra giusto dirlo)

2026-05-01 • via Nuitee
W
Wade • couple • au
9
Pros:

Lovely staff. Great rooftop. Good location. Good size room with balcony

Cons:

Shower not great but that’s ok!

2026-04-28 • via Nuitee
N
Nadia • solo_traveller • ro
10
2026-04-26 • via Nuitee
J
Julie • couple • ch
9
Perfect, simple 2 night accommodation with the best view.
Pros:

Amazing location with the best view and easy 5 min walk into Ella. And very friendly staff. Also a lovely breakfast on the best terrace in Ella!!

Cons:

A little bit basic but everything else made up for it.

2026-04-26 • via Nuitee
I
ISMAIL • extended_group • bd
8
2026-04-20 • via Nuitee
E
Elke • solo_traveller • de
8
2026-04-17 • via Nuitee
R
rohitha • family_with_children • lk
7
2026-04-17 • via Nuitee
M
MOHAMMAD • solo_traveller • bd
10
2026-04-17 • via Nuitee
N
Nalaka • couple • lk
8
Overall it was a great location apart from the parking
Pros:

Location was awesome

Cons:

There was no safe parking for the vehicle

2026-04-14 • via Nuitee
C
Chojnacki • family_with_children • pl
7
Pros:

Bardzo przyjazna obsluga, super sniadania! Widoki wooow

Cons:

Nieststy z pobliskiego kanalu naprawde zle pachnie - wartp by posprzatac ten strumyk.

2026-04-14 • via Nuitee
D
Darko • couple • ba
7
Pros:

Very good location, nice owner, nice terrace with excellent view.

Cons:

The bad smell of waste in some of the rooms coming from toilet, from waste pipes. During the rain everything reeked on waste.

2026-04-13 • via Nuitee
C
Christy • solo_traveller • gb
10
Lovely stay in Ella
Pros:

This was a great stay a few minutes walk from Ella town centre. The staff were so friendly and helpful and the room had an amazing view. We also got a great breakfast which we loved!

2026-04-12 • via Nuitee
R
Rhani • family_with_children • au
10
2026-04-08 • via Nuitee
N
Nisha • extended_group • in
8
2026-04-06 • via Nuitee
A
Anne • family_with_children • au
9
Pros:

Staff went out of way to assist. Super helpful. Views were spectacular.

Cons:

Number of stairs to reach entrance and more stairs once inside

2026-04-04 • via Nuitee
K
Kristýna • couple • cz
9
2026-04-03 • via Nuitee
L
Louise • extended_group • gb
6
Fantastic views, a little dated but overall enjoyable
Pros:

Amazing views

Cons:

Not a very nice bathroom

2026-03-30 • via Nuitee
L
Laura • couple • au
10
Best view to wake up to we've ever had
Pros:

This property could not be better positioned- absolutely amazing views of Ella Rock from each room and the rooftop terrace, and a <5 minute walk into town.

Rooms were comfortable, and the breakfast made by Danni (with amazing views) was the best start to our day.

Highly recommended.

Cons:

N/A

2026-03-28 • via Nuitee
K
KAZI MD ERFANUL • family_with_children • bd
5
Pros:

Location

Cons:

Room

2026-03-27 • via Nuitee
T
Taye • couple • au
9
The view!!!!
Pros:

The view is spectacular and the location is ideal - short walk from the main town. We really enjoyed the breakfasts and the staff were all very lovely!

2026-03-26 • via Nuitee