Tsarevets Boutique Hotel & SPA

Hotels
8.5 (5187 reviews)
23 Chitalishtna Str. , Veliko Tŭrnovo , bg

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Luxurious accommodations
Friendly staff
Cons:
No dinner service
Cleanliness concerns

Categories

Cleanliness
7.14
Several reviews mentioned cleanliness issues, particularly in one review that noted a dirty room.
Service
9.11
Most reviews highlighted the friendly and welcoming staff at reception.
Location
9.15
Reviews consistently praised the hotel's excellent location close to key attractions.
Room Quality
9.1
Guests appreciated the spacious, well-appointed rooms with good views.
Amenities
8.63
Good amenities including a spa center and parking were noted positively.
Value for Money
8.59
Most guests felt the price was reasonable for the quality and services provided.
Food and Beverage
7.64
Breakfast received praise, but the lack of an evening restaurant was seen as a downside.
Overall Experience
8.61
Great overall experiences were expressed, but some specific issues impacted the average.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:05

Property Description

Historical Charm and Luxurious Design

Experience a piece of history at the "Tsarevets Design and Spa and SPA" boutique hotel, located steps away from the iconic Tsarevets fortress. The meticulously restored 1891 townhouse offers elegantly decorated rooms with modern amenities, including flat-screen TVs, free WiFi, and minibars. The yellow sandstone staircase adds a touch of luxury to the ambiance, while the bright bathrooms with invigorating showers provide a relaxing retreat.

Cultural Landmarks and Entertainment

Immerse yourself in the rich history of the Second Bulgarian Kingdom as you explore the Tsarevets Fortress and witness the captivating Lights and Sound show. Located just 200 meters from Veliko Tarnovo center, this hotel offers easy access to cultural landmarks and entertainment options.

Convenient Amenities and Parking

Enjoy the convenience of limited free private parking spaces at the hotel, adding ease to your stay in this historic setting. Book your stay now and indulge in a blend of historical charm and modern luxury at "Tsarevets Design and Spa and SPA."

Important information:

The property offers free access to the SPA zone.

Note that the Sauna and Steam room are offered for an extra cost of 10 BGN per person.This property might host on-site functions, so noise may be audible in some rooms.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People 11 years old and over stay for BGN 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 5187 reviews
Cleanliness: 7.14
Service: 9.11
Location: 9.15
Room Quality: 9.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 7.64
Overall Experience: 8.61
H
Hervé • couple • fr
9
Pros:

Bel hôtel confortable et très bien situé (au pied de la forteresse). Bon accueil.
Petit déjeuner et SPA

2026-07-25 • via Nuitee
Y
Yair • solo_traveller • il
10
Pros:

היו מאד נחמדים. יש חניה.
שודרגנו לחדר ענק

Cons:

קצת בקצה העיר. קרוב לטירה.
אבל קצת הליכה לא מזיקה.

2026-07-25 • via Nuitee
H
Hana • couple • il
8
понравилось
Pros:

очень красивый интерьер, отличное местоположение, терасса на крыше.

Cons:

завтрак невкусный, неразнообразный

2026-07-25 • via Nuitee
A
Alexandra • couple • ca
8
2026-07-25 • via Nuitee
Мирослав • solo_traveller • bg
10
2026-07-25 • via Nuitee
D
Damian • couple • gr
9
Bine
Pros:

Suntem extrem de mulțumiți ca ni s-a oferit posibilitatea de a face check-in personal la ora de 3 noaptea , fiind obosiți de pe drum .. Odaia super mare cu pat extra large . Curat cu pat și saltea confortabilă. Domnișoara de la recepție foarte amabilă și drăguță .

Cons:

Probabil e singurul lucru care un pic a fost deranjant … cand am intrat in odaie persista direct de la intrare un miros puternic de mocheta uda care nu a reușit sa se usuce … și chiar era udă !

2026-07-25 • via Nuitee
A
Annick • couple • be
8
Goed
Pros:

Goede ontvangst
Alle ruimtes werden regelmatig gepoetst
Overal een frisse geur

Cons:

Ontbijt was beperkt, maar goed.

2026-07-24 • via Nuitee
M
Marina • family_with_children • ro
1
Worst experience in terms of accommodation! Clearly not children friendly!
Pros:

The location of the hotel is ok, but the parking slots they have are awful - in a basement where there is no space for anything! We barely managed to get out of it, it is super narrow.

Cons:

The air conditioning in the room was working very poorly, as if not turned on. The bathroom had a smell of mold, the floor of the room is fully covered in a rug, which had stains on it. We were with a small child, clearly the hotel was not suitable at all! We just left, though the hotel was paid. The lady at the reception just said “ok” to my remarks about what bothered us but did not offer any solution/ alternative. Overall, for us, it was the worst experience so far!

2026-07-24 • via Nuitee
F
Florența • extended_group • ro
4
Cons:

Mucegai în baie, mic dejun sărăcăcios. O umezeală prezentă în camera. Dezamăgitor

2026-07-24 • via Nuitee
J
José Felipe • solo_traveller • es
4
Cons:

Mi experiencia en este hotel ha sido muy decepcionante. Desde el primer momento, la habitación presentaba numerosos problemas de mantenimiento y limpieza que hicieron que la estancia fuera muy desagradable.

La puerta de la habitación se abría con mucha dificultad debido a que rozaba con la moqueta, lo que evidenciaba una falta de mantenimiento. Además, parte del marco superior de la puerta estaba desprendido. La distribución del mobiliario tampoco era adecuada: había una silla mal colocada entre la cama y la pared donde estaba el televisor, dificultando el paso.

En cuanto a la limpieza, la almohada tenía manchas visibles, algo totalmente inaceptable, y en el baño había una telaraña. Además, el grifo del lavabo no estaba correctamente fijado y se movía al utilizarlo, transmitiendo una sensación de descuido.

En conjunto, el estado de la habitación reflejaba una evidente falta de mantenimiento y control de limpieza. Ha sido una estancia muy desagradable y, lamentablemente, no recomendaría este hotel mientras no mejore estos aspectos básicos.

2026-07-24 • via Nuitee
C
Cristian • solo_traveller • ro
9
Pros:

Cazarea

Cons:

Loc parcare afară, nu subteran
Mic dejun cu puține sortimente, dar suficiente

2026-07-24 • via Nuitee
J
Jeroen • couple • nl
9
Leuk en mooi hotel op goede locatie met vriendelijk personeel
Pros:

De locatie, hele schone spa faciliteiten zeer vriendelijk personeel

2026-07-23 • via Nuitee
O
Olexiy • solo_traveller • ch
10
Pros:

A very nice hotel in the beautiful historical city. Five minutes walk from the entrance to Tsarevets castle museum and 10 min walk to the city center with various shops and restaurants. Parking available on the street in front of the hotel or in a garage. Acess to small but cosy spa is included. Very friendly personnel, great rooms, tasty breakfast, terrace with a magnificent view. Highly recommended.

2026-07-23 • via Nuitee
S
Stefano • couple • it
9
La struttura ha un aspetto elegante ma non tutto funziona bene
Pros:

Aspetto lussuoso degli interni

Cons:

Qualche piccolo disservizio

2026-07-23 • via Nuitee
P
Patryk • couple • nl
7
Good ideas, rushed execution
Pros:

Cool location, nicely decorated building, steps away from the castle and it even has a nice roof terrace where you can admire the view. For the price we paid this stay was agreeable and very comfortable. The beds were THICK and pillowy and the aircon kept us chilled throughout the hot Bulgarian summer nights. Staff was friendly and we had an overall good stay.

Cons:

I'm going to be very frank here, there was nothing terrible about the hotel, I thought it was nice, but I can't appreciate the staff's relentless attempts to obtain good reviews. On several occassions we were asked to leave a 10/10 review in exchange for perks such as free sauna entrance (we thought it was free but turns out it costs money). It's not like I'm leaving a lower rating out of spite for this, as I genuinely want to share feedback with the hotel management. It would be a good idea to recheck the quality of fit and finish for this boutique hotel. Just to name a thing that bothered us, the luxurious carpet in the hallway sits very tight against the entrance door to the rooms which means you're fighting to close and open the door each time. It's nothing dramatic, but it shows a lack of fit and finish control which doesn't seem to fit the boutique hotel image they are advertising. The breakfast was sparse and some items were not restocked properly, meaning there were not many choices.

2026-07-22 • via Nuitee
A
Alexmir • extended_group • ua
8
Отличная короткая остановка
Pros:

Персонал дружелюбный отзывчив на просьбы. Нам заменили номер без дополнительных материальных и моральных затрат. Чистый номер. Отличное постельное Достаточно тихо. Гостиница не на оживленной улице и вдали от кафе. Завтрак — удовлетворяет естественным потребностям Очень близко к крепости и это старый район Место для стоянки авто было Персонал посоветовал отличное кафе с прекрасным кофе и ресторан для ужина

Cons:

При дорогих материалах отделки контраст — нет крючков в ванной для полотенец. Вообще. Сушили в номере. Душевая кабина бюджетного варианта при кафеле в ванной LUX. Двери в номер из-за коврового покрытия Пола еле открывались. Ребенок до 14 лет не откроет и не закроет. В номере не было воды

2026-07-22 • via Nuitee
A
ANGEL • solo_traveller • es
9
2026-07-22 • via Nuitee
S
Svetlana • extended_group • bg
1
Не го препоръчвам!
Cons:

Пристигнахме с 8 месечно бебенце ,и ни дадоха стая в която климатика и вентилацията не работеше и нямаше грам въздух , не се дишаше.Помолихме да ни я сменят и отказаха категорично.Бяхме наели 3 стаи като едната беше единична и се наложи да се натъпчем трима човека в тази единична стая за да освободим що годе добра стая за бебенцето и техните родители. Потресена съм какво направиха , да оставят малко бебе да пукне от жега в тази стая без да ни я сменят. Незнам какво щеше да стане ако не бяхме наели 3 стаи , а бяха сами в този хотел.

2026-07-22 • via Nuitee
V
Violeta • couple • md
8
2026-07-21 • via Nuitee
A
Antonios • solo_traveller • gr
10
Εξαιρετική
Pros:

Ολα ήταν τέλεια !!

Cons:

Λιγο προσοχή με τον εξοπλισμό στον χώρο του πρωινού

2026-07-21 • via Nuitee