Tsarevets Boutique Hotel & SPA

Hotels
8.5 (5140 reviews)
23 Chitalishtna Str. , Veliko Tŭrnovo , bg

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Luxurious accommodations
Friendly staff
Cons:
No dinner service
Cleanliness concerns

Categories

Cleanliness
7.14
Several reviews mentioned cleanliness issues, particularly in one review that noted a dirty room.
Service
9.11
Most reviews highlighted the friendly and welcoming staff at reception.
Location
9.15
Reviews consistently praised the hotel's excellent location close to key attractions.
Room Quality
9.1
Guests appreciated the spacious, well-appointed rooms with good views.
Amenities
8.63
Good amenities including a spa center and parking were noted positively.
Value for Money
8.59
Most guests felt the price was reasonable for the quality and services provided.
Food and Beverage
7.64
Breakfast received praise, but the lack of an evening restaurant was seen as a downside.
Overall Experience
8.61
Great overall experiences were expressed, but some specific issues impacted the average.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:05

Property Description

Historical Charm and Luxurious Design

Experience a piece of history at the "Tsarevets Design and Spa and SPA" boutique hotel, located steps away from the iconic Tsarevets fortress. The meticulously restored 1891 townhouse offers elegantly decorated rooms with modern amenities, including flat-screen TVs, free WiFi, and minibars. The yellow sandstone staircase adds a touch of luxury to the ambiance, while the bright bathrooms with invigorating showers provide a relaxing retreat.

Cultural Landmarks and Entertainment

Immerse yourself in the rich history of the Second Bulgarian Kingdom as you explore the Tsarevets Fortress and witness the captivating Lights and Sound show. Located just 200 meters from Veliko Tarnovo center, this hotel offers easy access to cultural landmarks and entertainment options.

Convenient Amenities and Parking

Enjoy the convenience of limited free private parking spaces at the hotel, adding ease to your stay in this historic setting. Book your stay now and indulge in a blend of historical charm and modern luxury at "Tsarevets Design and Spa and SPA."

Important information:

The property offers free access to the SPA zone.

Note that the Sauna and Steam room are offered for an extra cost of 10 BGN per person.This property might host on-site functions, so noise may be audible in some rooms.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People 11 years old and over stay for BGN 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 5140 reviews
Cleanliness: 7.14
Service: 9.11
Location: 9.15
Room Quality: 9.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 7.64
Overall Experience: 8.61
S
Scerri solo_traveller mt
9
Pros:

Felt like being in a spa
Location, proximity to Tsarevets

2026-07-04 via Nuitee
D
Djadel solo_traveller fr
7
Pratique commerciale douteuse
Pros:

L'emplacement

Cons:

Devoir attribuer une note de 5 étoiles pour avoir accès au Spa gratuitement

2026-07-03 via Nuitee
M
Manuela couple de
4
Cons:

Bettwäsche hatte Flecken, Frühstück sehr mäßig

2026-07-03 via Nuitee
Y
Yuval couple il
9
2026-07-02 via Nuitee
M
Miroslav solo_traveller bg
6
2026-07-02 via Nuitee
Теодора solo_traveller bg
4
2026-07-02 via Nuitee
V
Vincenzo couple it
7
2026-07-01 via Nuitee
A
Alexandru couple ro
10
Pros:

I had an absolutely wonderful experience. The hotel is spotless. The rooms are spacious and extremely clean. They are equipped with everything you need: shower gel, shampoo, and body lotion. All the decorations and bed linens are of superior quality, and the bed is the most comfortable bed I have ever slept in. I was pleasantly surprised to notice that the bathroom even has ambient music, in addition to being very beautiful and clean.
I came with my wife for some relaxation, and I can truly say we thoroughly relaxed in the spa area and the jacuzzi. The hotel also provides parking spaces, so I didn't have to worry about the car. The breakfast was highly varied and delicious—the savory cheese pastry was wonderful, and the coffee was genuinely extraordinary.
I don't usually leave reviews, but I was truly pleasantly surprised by the quality of the services offered at this hotel. I look forward to coming back and, of course, confidently recommending this location to others. Thank you!

2026-07-01 via Nuitee
E
Emily solo_traveller gb
3
Pros:

It had parking. It is close to the town centre and main attractions.

Cons:

The air conditioning was useless in the room - I expect this was a cost saving move, seeing as other reviews have said the same. Receptionist not bothered when we reported the air-conditioning.
No toiletries in the room, not even soap in the shower - asked for soap, but it never turned up, receptionist, again, not bothered.
At breakfast the coffee machine was "broken", so had to get coffee from reception. We were told only one coffee allowed per person, so the "broken" machine was probably another cost saving strategy.

Over all, despite being an above average price, it feels like they cut corners wherever possible to save money. This really took away from the customer experience.

They try to bribe you on check in by saying, if you leave a positive review you can use the extra spa facilities for free. So be wary if you read positive reviews, as they might be based on this!

2026-07-01 via Nuitee
V
Velikova couple bg
10
Pros:

Spa room

Cons:

food

2026-07-01 via Nuitee
R
Ralitsa solo_traveller bg
8
Pros:

Местоположението,леглата

Cons:

Имаше технически проблеми,които за 2 дни се оправяха и разваляха

2026-07-01 via Nuitee
Милена solo_traveller bg
10
Pros:

Чисто, с приятен и усмихнат персонал.

2026-06-29 via Nuitee
A
Adrian family_with_children ro
5
2026-06-29 via Nuitee
M
Mariana solo_traveller no
1
The worst hotel we have ever been to
Pros:

The location is petfect and the terrace on the top floor, but unfortunately it's only that we liked with the hotel.

Cons:

1. The air-condition system is very old and it worked very poorly which was really bad with 32 degrees outside. The room smelled very bad and the air quality in the room was also very bad. In adittion, the fridge was on, but it was warm.
2. The room and the hotel is not like presented in the pictures. Very disappointed. We got an attic-like room. Probably, their worst room. They do not have basic amenities. It's not even a place to put the toilet paper.
3. The stuff is not attentive at all. It seems like they really do not want to be there and do not care at all about what guests say to them.

2026-06-29 via Nuitee
Денис solo_traveller bg
7
Pros:

The location is ok

Cons:

It wasn't so clean and this music in the corridor is so high

2026-06-29 via Nuitee
R
Roma family_with_children ua
8
2026-06-29 via Nuitee
A
Adrian family_with_children ro
5
2026-06-29 via Nuitee
A
Alexandra solo_traveller ro
3
Camere neîngrijite si dificultate in obtinere factura fiscala
Pros:

Locația a fost OK, se afla in apropierea Cetății Tsaverets, zona mai puțin aglomerata fata de centru. Suficient de aproape de centru pentru plimbare.

Cons:

Sistemul de ventilație curge in camere si, drept consecință, este un miros neplăcut de umed in camere. Una din camera avea chiar ud covorul din cauza scurgerilor din sistemul de ventilație.
Am anuntat la recepție si am semnalat problema, dar nu s-a facut nimic. Nu exista alta camera disponibila. Evitați camera 101.

Deși se dorește a fi hotel relaxant, cu spa, baia din camera avea un miros neplăcut, ca si cum nu s-a facut curățenie corespunzător.

De asemenea, deși am solicitat factura, am primit pentru o singura camera, deși am rezervat 2. Când am cerut si pentru a 2-a camera, s-a invocat o problema de sistem pentru a evita scoaterea celei de-a 2 facturi. Intr-un final, am obținut si a 2-a factura.

2026-06-29 via Nuitee
T
Tsenimir extended_group bg
10
2026-06-28 via Nuitee
D
Daniel solo_traveller ro
7
2026-06-28 via Nuitee