Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Cleanliness issues
Room size and amenities

Categories

Cleanliness
3.46
Multiple mentions of cleanliness issues, such as dirty breakfast area and rooms.
Service
6.43
Consistently praised for friendliness and helpfulness of staff.
Location
6.47
Centrally located with easy access to tourist attractions.
Room Quality
4.42
Some rooms were described as small or lacking windows, but generally comfortable.
Amenities
3.45
Issues mentioned with the working of certain amenities, like hair dryers.
Value for Money
5.91
Good value considering location and service despite some issues.
Food and Beverage
4.46
Breakfast quality is good but could use more variety.
Overall Experience
5.43
Generally positive experience with significant shortcomings in cleaning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:41

Property Description

Luxurious Accommodation: Experience air-conditioned rooms with modern amenities and a private bathroom for your comfort at TrangTrang Luxury Hotel.

Convenient Services: Benefit from a 24-hour front desk, concierge service, and airport transfers ensuring a hassle-free stay at our 4-star hotel in Hanoi.

Central Location: Explore nearby attractions like the Thang Long Water Puppet Theater and Hoan Kiem Lake from our hotel's prime location in the heart of Hanoi.

Book now to indulge in luxury and convenience at TrangTrang Luxury Hotel for an unforgettable stay in Hanoi.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 3.46
Service: 6.43
Location: 6.47
Room Quality: 4.42
Amenities: 3.45
Value for Money: 5.91
Food and Beverage: 4.46
Overall Experience: 5.43
C
Carolina • extended_group • es
6
Pros:

Nos hicieron un upgrade si vistos alguno.
Personal muy amable
Localización perfecta

Cons:

El aparato de aire acondicionado era antiguo y no se podría configurar adecuadamente

2026-08-09 • via Nuitee
I
Ingo • solo_traveller • de
10
Pros:

Had a great stay here twice. Nice location and always friendly personnel. Will come back.

2026-08-07 • via Nuitee
S
Sara • solo_traveller • it
10
Pros:

Ci siamo trovati bene.
Tiffany ci ha accolto con calore ed è stata molto gentile. Ci ha offerto una camera più grande rispetto a quella prenotata, perché libera.

2026-08-07 • via Nuitee
A
Alice • solo_traveller • it
9
Pros:

Tutto

Cons:

Forse la colazione da migliorare. Da aggiungere qualcosa di dolce

2026-08-06 • via Nuitee
V
Văn Thắng • extended_group • vn
1
Không ok
Pros:

Vị trí gần hồ Hoàn Kiếm

Cons:

Trong phòng nhiều con gián chạy quanh. Mùi rất thối ở trong cả các phòng (gia đình tôi đặt 4 phòng ở đây), đặc biệt là nhà vệ sinh. Các tầng ồn ào, không có cách âm, đặc biệt cầu thang nội bộ là cầu thang làm bằng sắt, dù có đi lại nhẹ nhàng cũng gây tiếng ồn. Tôi có một trải nghiệm rất tệ ở đây ngoại trừ việc các nhân viên khách sạn rất nhiệt tình và tử tế, thân thiện.

2026-08-06 • via Nuitee
K
Konstantin • couple • nl
10
Pros:

Very Kind Personal, warm welcome and very helpful. Espeically Ms. Huygen from the reception was very welcoming and Kind from the start!

2026-08-06 • via Nuitee
R
Roberto • solo_traveller • es
10
Pros:

La amabilidad de los empleados. Y la situacin es maravillosa

2026-08-06 • via Nuitee
E
Emma Thi Tha • couple • dk
10
Behageligt, venligt personale, god service
Pros:

Servicen var rigtig god, de var super søde og hjælpsomme.

2026-08-06 • via Nuitee
A
Abrous • couple • dz
3
2026-08-05 • via Nuitee
X
Xuân Cương • solo_traveller • vn
10
2026-08-05 • via Nuitee
D
Daniel • solo_traveller • de
9
Kleines, sauberes Hotel mit sehr freundlichem Personal in einer sehr guten Lage.
Pros:

Sauber, freundliches Personal, Lage

Cons:

Nichts, da es meinen Erwartungen entsprach

2026-08-05 • via Nuitee
W
wil • couple • nz
10
10/10 would stay here again
Pros:

Great location, clean and tidy

2026-08-05 • via Nuitee
S
Santos • couple • ph
10
best place in the old quarter without breaking the bank!
Pros:

Staff was amazing and the rooms are spacious and clean! We were upgraded !

Cons:

N/A

2026-08-04 • via Nuitee
D
Debora Elettra • solo_traveller • it
9
Hotel ottimo Struttura e accoglienza ottima. Colazione migliorabile.
Pros:

Accoglienza super! Loro, gentilissimi e attenti per ogni necessita. Abbiamo persino avuto l'upgrade della camera gratis, senza chiede nulla!

Cons:

La colazione. Decisamente migliorabile. Paragonata ad altri hotel potrebbe offrire una maggior scelta, soprattutto visto lo spazio a disposizione. Solo frutta e poco salato a buffet. Loro, comunque, gentilissimi e pronti a cucinarti alcune piatti. Manca una parte dolce con torte, brioche o simili.

2026-08-03 • via Nuitee
S
Stella • couple • nl
7
2026-07-25 • via Nuitee
A
Alevtina • solo_traveller • kz
10
Pros:

Понравилось все - сотрудники ресепшн, официанты в ресторане. В номере есть все необходимое. Отель в удачном месте, вечером удобно гулять вокруг озера. Очень мило, что при выселении дарят приятный подарок и открытку. В- общем, хочется вернуться

2026-07-25 • via Nuitee
O
Oscar • couple • au
10
2026-07-24 • via Nuitee
L
Leopoldine • extended_group • fr
10
Localisation parfaite à Hanoi près du lac et dans la vieille ville
Pros:

L’emplacement est parfait.

Cons:

Rien

2026-07-23 • via Nuitee
T
trang • extended_group • vn
10
Pros:

Phòng sach sẽ, nhân viên nhiệt tình , vị trí đẹp

2026-07-22 • via Nuitee
J
Jolien • extended_group • be
10
Pros:

Goede ligging, comfortabele bedden, vriendelijk personeel, zeker Ms Loan.

2026-07-21 • via Nuitee