Trang Trang Luxury Hotel

Hotels
Independent
5 (1425 reviews)
15 Hang Dau, Hoan Kiem, Hanoi, 100000 , Hanoi , VN

Facilities

Free breakfast
Health or beauty spa nearby
Proposal/romance packages available
Express check-out
Free WiFi
24-hour front desk
Express check-in/check-out
Wheelchair accessible
Free breakfast
Express check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Cleanliness issues
Room size and amenities

Categories

Cleanliness
3.46
Multiple mentions of cleanliness issues, such as dirty breakfast area and rooms.
Service
6.43
Consistently praised for friendliness and helpfulness of staff.
Location
6.47
Centrally located with easy access to tourist attractions.
Room Quality
4.42
Some rooms were described as small or lacking windows, but generally comfortable.
Amenities
3.45
Issues mentioned with the working of certain amenities, like hair dryers.
Value for Money
5.91
Good value considering location and service despite some issues.
Food and Beverage
4.46
Breakfast quality is good but could use more variety.
Overall Experience
5.43
Generally positive experience with significant shortcomings in cleaning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:41

Property Description

Dining Options
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Featured Amenities
Featured amenities include express check-out and a 24-hour front desk.

Comfortable Accommodation
Make yourself at home in one of the 21 individually decorated guestrooms, featuring minibars and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

With a stay at Trang Trang Luxury Hotel in Hanoi (Old Quarter), you'll be steps from Hoan Kiem Lake and Thang Long Water Puppet Theatre. This hotel is 0.3 mi (0.5 km) from Hanoi Old Town Night Market and 0.4 mi (0.7 km) from Quan Chuong Gate.
Book now for a memorable stay near Hoan Kiem Lake.

Important information:

Take in the views from a garden and make use of amenities such as complimentary wireless internet access.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

5
Based on 1425 reviews
Cleanliness: 3.46
Service: 6.43
Location: 6.47
Room Quality: 4.42
Amenities: 3.45
Value for Money: 5.91
Food and Beverage: 4.46
Overall Experience: 5.43
R
Ramon Jen Yeu extended_group au
10
Excellent
Pros:

Location is good, staff where helpful and friendly

Cons:

Nothing major

2026-06-06 via Nuitee
K
Koos1007 solo_traveller nl
10
Prima Hotel
Pros:

Eigenlijk alle facetten van een hotel waren prima.
Het personeel is erg vriendelijk. De receptionisten Emma, Nancy en Ciara zijn erg behulpzaam en vooral Emma heeft mij met veel dingen over de stad en wat er te koop is geholpen en is ook altijd in voor een praatje èn met een glimlach. Bovendien is wederom mijn Vietnamese vocabulair verder uitgebreid door haar. Ook de jongens rondom de receptie en van de nachtdienst, zoals Quan, Long en Bow zijn altijd aardig en spraakzaam.
Het ontbijt is geweldig, maak ik zelden mee zo'n goed gevuld buffet. Dit moet je zien om te geloven. Ik kan het weten, want ik kom per jaar gemiddeld in 70 hotels.
De kamer was van alle gemakken voorzien, zoals koffie en thee, en de kamer is ruim. Nu had ik wel, door een upgrade, een suite met balkon voor mezelf. Superior en DeLuxe zullen kleiner zijn. Ook de douche is heerlijk. Schoonmaak gebeurt dagelijks.
De locatie kan bijna niet beter, het ligt midden in Old Quarter en ligt op 100 meter van de Lake. Pas op bij het oversteken van de straten; de auto's en motorbikes stoppen niet, ook niet bij zebrapaden, maar dat is bekend.:))
Het hotel heeft een skybar, waar ook op de ochtend het ontbijt is, met enig uitzicht op de Lake.

2026-06-06 via Nuitee
R
Ramon Jen Yeu extended_group au
10
Excellent
Pros:

Locations and staff

Cons:

Nothing

2026-06-06 via Nuitee
S
Siobhan couple gb
9
Excellent location, clean
Pros:

Fantastic location, right next to Hoan Kiem lake and the old quarter. Received an upgrade to a room with a balcony as no one was staying in it, this was great as our original room did not have a window to the outdoors.

Room was very clean and spacious, all the required amenities present.

Cons:

Please do not force guests to leave 10/10 review, your facilities are excellent and your reviews would naturally reflect this without forcing 10/10s!

2026-06-05 via Nuitee
Y
Yinon couple il
10
2026-06-05 via Nuitee
E
Eleonora couple it
10
Pros:

Menzione speciale per Luke un host super accogliente e gentile. Per la seconda volta abbiamo alloggiato qui e ci siamo trovati benissimo, pulito e accogliente, ci hanno dato anche una stanza più grande. Consigliato!

Cons:

Niente!

2026-06-05 via Nuitee
O
oleg solo_traveller ru
10
Pros:

Отель отличный, чистый, комфортный, шикарное расположение. И просто отличный персонал! Спасибо большое! Жили всего 1 ночь, но хотели бы пожить подольше. В конце нам подарили презент и открытку на русском, очень мило

Cons:

Все очень понравилось

2026-06-05 via Nuitee
A
Alaimi couple fr
10
2026-06-05 via Nuitee
Y
Yin Fong extended_group my
10
2026-06-04 via Nuitee
E
Emilia couple us
10
Amazing stay!
Pros:

The property was super nice! We got upgraded to a balcony room for free! The staff was very helpful in finding us restaurants too. We also did laundry here with their services which were nice. They also picked us up from the airport.

Cons:

Nothing

2026-06-04 via Nuitee
Y
Yin Fong couple my
10
2026-06-04 via Nuitee
A
Ahmed couple sa
10
Pros:

المكان هادئ والموظفون ودودون

2026-06-04 via Nuitee
S
Sulabh couple in
10
Was a good and comfortable stay overall.
Pros:

The location of this hotel is wonderful! I really appreciate all the help that Luke provided us throughout the stay. It was a good experience overall and i will definitely recommend this property to anyone visiting Hanoi 🥂

Cons:

The breakfast can be improved in terms of options because throughout our stay the menu was constantly the same though it wasn’t that bad but some changes are required.

The food was good but eating the same thing everyday isn’t fun according to me.

2026-06-04 via Nuitee
S
Sulabh couple in
10
Pros:

It was a comfortable stay, we also got upgraded to a balcony room. The location is amazing.

2026-06-04 via Nuitee
R
Rayaan extended_group gb
10
Pros:

Great customer service and clean room.

2026-06-04 via Nuitee
J
John couple us
10
Pros:

Super friendly staff.

2026-06-03 via Nuitee
L
Luca couple it
10
2026-06-03 via Nuitee
A
Aidan couple us
10
2026-06-03 via Nuitee
J
Jay solo_traveller au
10
2026-06-03 via Nuitee
B
Benjamin couple us
10
2026-06-03 via Nuitee