Carta Hotel Kyoto Bettei

Hotels
8.6 (1573 reviews)
Nakagyo-ku Ougiyacho 646 , Kyoto , JP

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Garden
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Spacious rooms
Helpful staff
Cons:
Cleanliness issues
Mould in rooms

Categories

Cleanliness
6.78
Multiple mentions of mould, damp, and general cleanliness issues.
Service
9.75
Front desk staff are pleasant and helpful.
Location
8.79
Good access to public transport, but slightly further than expected.
Room Quality
8.24
Spacious rooms but issues with comfort and bedding noted.
Amenities
9.27
Good laundry facilities and spacious lounge available.
Value for Money
7.73
Expected more for the price paid; some rooms had mould.
Food and Beverage
9.28
Not explicitly mentioned, assumed standard for hotel.
Overall Experience
8.95
Mixed feelings due to comfort and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:27

Property Description

Luxurious Accommodations
Carta Hotel Kyoto Bettei, located in the heart of Kyoto, offers elegantly designed air-conditioned rooms with modern amenities, ensuring a comfortable stay. Each room is equipped with a desk, kettle, fridge, flat-screen TV, and a private bathroom, providing the perfect retreat after a day of exploring the city.

Convenient Services
Enjoy the convenience of concierge services and around-the-clock assistance from multilingual staff fluent in English, Japanese, Korean, and Chinese. The hotel also provides free WiFi throughout the property, ensuring you stay connected during your visit.

Prime Location
Situated just steps away from Kyoto International Manga Museum and minutes from popular attractions like Nijo Castle and Gion Shijo Station, Carta Hotel Kyoto Bettei offers easy access to the city's main sights. Immerse yourself in the rich culture and history of Kyoto during your stay at our 3-star hotel.

Book now for an unforgettable experience at Carta Hotel Kyoto Bettei.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.6
Based on 1573 reviews
Cleanliness: 6.78
Service: 9.75
Location: 8.79
Room Quality: 8.24
Amenities: 9.27
Value for Money: 7.73
Food and Beverage: 9.28
Overall Experience: 8.95
L
Lyn • family_with_children • au
9
Great Hotel Stay in Kyoto
Pros:

We liked the location close to the Karasuma Station and within easy walking distance to the major tourist attractions.

Cons:

The only small dislikes were the lack of hooks shelves and a power outlet in the bathroom. Also the shower rose was not over the bath but over the floor where the handbasin was. This meant that all the towels had to be removed from the bathroom before taking a shower. Was very inconvenient.

2026-10-24 • via Nuitee
J
Javier • couple • co
6
Está ok sin llegar a bueno a pesar de su muy amable personal.
Pros:

La ubicación, la amabilidad del personal, fue muy silencioso para descansar.

Cons:

La disposición del baño no me gustó para nada, la parte del inodoro sin un buen lavamanos no permite usarlo para todo mientras la otra persona está usando la ducha. La ducha no se puede fijar bien sobre la parte de la tina para tomar una ducha normal.

No hacen limpieza diaria, para que cambien las toallas y se lleven la basura se deben dejar una canasta y la papelera fuera del cuarto. La limpieza de la alfombra dejó mucho que desear, tenía pelos.

Solo ponen una almohada por persona. Se siente que cada pequeño detalle está recortado y esto lo hace inferior a otros hoteles sencillos de 3 estrellas.

2026-10-21 • via Nuitee
J
Juan Pedro • couple • es
8
Relajante estadia en Kioto
Pros:

El tamaño de la habitación es particularmente grande para lo que vimos en el resto de japon.
El inodoro esta separado de la ducha
Cafe y agua en la recepción

Cons:

El aire acondicionado largaba un olor muy asqueroso por lo que tuvimos que usarlo solo en función “dry” y com eso tiramos

Las lavadoras del hotel, aunque son muy baratas de usar (400¥ lavado y secado) estaban bastante sucias y arruinaron un poco nuestra ropa.

Si bien teníamos incluidas dos limpiezas de habitacion en una semana de estadía, no cumplieron ninguna de las dos programadas

2026-10-20 • via Nuitee
M
Marcela • family_with_children • co
10
2026-10-17 • via Nuitee
H
HIROMASA • couple • jp
10
次回も利用したい
Pros:

2日目荷物預かりのサービスがあった事

Cons:

特に無し

2026-10-17 • via Nuitee
N
Nadja • solo_traveller • at
8
Great location for a first time Kyoto stay
Pros:

The location of the hotel is great, it's close to lots of Kyoto's main attractions, a subway station that directly brings you from/to Kyoto station and many convenience stores, pharmacies and restaurants/cafés around it. The rooms are pretty big considering Japan standards. My bathroom even had a small bathtub which came in handy as I was a bit sick during my stay. I stayed there for 5 nights and I could choose to get the room cleaned only once. Towels will be replaced if you ask for it though. I also used the coin laundromats - all good.

Cons:

N/A
The mattresses are fairly hard - just a heads up.

2026-10-14 • via Nuitee
N
Natsuki • solo_traveller • gb
7
2026-10-09 • via Nuitee
אלון • solo_traveller • il
8
2026-10-08 • via Nuitee
R
Raymond • couple • gb
9
I would recommend Carta.
Pros:

Big room. Coffee in the foyer.

Cons:

There are two Carta Hotels in Kyoto - check which is yours before you set off.
Great location.

2026-09-16 • via Nuitee
T
Te-Chang • solo_traveller • tw
9
2026-09-16 • via Nuitee
M
Minh - Chau Lisa • couple • be
9
2026-09-15 • via Nuitee
R
Robertas • couple • lt
10
2026-09-12 • via Nuitee
A
Andrew • solo_traveller • gb
2
2026-09-12 • via Nuitee
S
STEFANNY • solo_traveller • jp
9
2026-09-12 • via Nuitee
L
Lorena • extended_group • hr
10
2026-09-11 • via Nuitee
T
Tetsuya • couple • jp
9
立地最高、快適
Pros:

立地、清潔さ、設備、料金

Cons:

部屋が小さめ

2026-09-06 • via Nuitee
M
Monica • family_with_children • mx
10
2026-09-02 • via Nuitee
V
Veronica • couple • it
10
2026-08-29 • via Nuitee
N
NOBU • solo_traveller • jp
9
2026-08-23 • via Nuitee
M
Masahiro • solo_traveller • jp
10
最高でした
Pros:

フロントの対応がとても親切だった。水回りもとても清潔で好印象。徒歩数分でスーパーがあり、滞在中に必要になった物をすぐに調達できた。

Cons:

ホテル名のサイン表示が上品すぎて、見逃してしまった(笑)

2026-08-23 • via Nuitee