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Facilities
Property facilities
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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BBQ facilities
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Car hire
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Massage services
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Kid meals
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Kids' outdoor play equipment
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Public transport tickets
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Public Bath
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Entertainment staff
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Outdoor furniture
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Fruits
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Broadcast Live sport events
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Playground on site
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Private picnics
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
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Secured parking
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Garage
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Bicycle-friendly property
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation
The Haven, nestled in Kumasi, offers comfortable guest rooms with modern amenities, including air conditioning and flat-screen TVs. Some rooms even boast a private balcony, perfect for enjoying the serene surroundings.
Diverse Dining Options
Indulge in a variety of culinary delights at The Haven. From a hearty Full English/Irish breakfast to African, Dutch, and European cuisine at the on-site restaurant, guests can savor a range of flavors. Vegetarian and vegan dishes are also available upon request.
Family-Friendly Facilities
With a children's playground on-site, The Haven is ideal for families looking for a relaxing getaway. Let the little ones have a blast while you unwind in the garden, terrace, or shared lounge. Book your stay now at The Haven for a memorable experience.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Location
Guest Reviews
serene environment
too restrictive. poor entertainment facilities at the lobby.
Quiet, spacious, very good service, peacocks
I loved the decor and grounds. The service was good and on one important occasion one of the staff went over and beyond to meet our needs..
The prices on the menu were not up to date and the information in it and in the welcome card in the room was different from what we had been told by staff.
Great reception and staff, nice rooms, great place
Comfortable all the staff excellent. Secluded Peacocks even.
The meals a total mystery as to what was happening there:
The rooms are clean. The staffs are friendly. It was a very pleasant stay.
I wish the food is more readily available. The taste is good, though! :)
The owner listened to some of my complaints
Apart from that, I don't think i liked anything else
I have already given most feedback to the owner. However, I'll just state some for the future and improvement.
I didn't really like it there. There were, no variety in the buffet meal
The place was way out of town and road bad (so during the rains would be worse)
We got questioned at the gate the first time we arrived, we were tired, and this made us more irritable
Then some of us could not sleep with lights, with lights coming in from the corridor opening and bathroom window, I had bad nights since the lights kept waking me up.
Oh, the Internet dealt with me, I was in a meeting and couldn't present, and the Internet kept going off, I couldn't even download some stuff I needed for the call. It was horrible
At this rate, maybe I should just stay clear off small boutique hotels, i have not had that much interesting experience
The staff were exceptional
More variety for breakfast
Everything except the location. It's not ideal for visitors who need to visit Kumasi or Mensah proper.
The quality of the taxi service available to them.
This place is indeed a haven!! The staff was amazing!! I'll 100% recommend it to anyone!
I recently had the pleasure of staying at The Haven, Kumasi and it was a delightful experience . The hotel's welcoming atmosphere and attentive staff immediately set the tone for a comfortable stay.
The rooms were nicely decorated and clean. The bed was exceptionally comfortable, ensuring a restful night's sleep.
The staff's friendliness and prompt service added to the overall positive experience.
Overall, my stay at The Haven, Kumasi was a memorable one, thanks to the exceptional service, comfortable accommodations, and convenient location. I highly recommend this hotel to anyone seeking a first-rate hospitality experience.
It was very nice and attractive. Perfect place to stay.
Nothing
The staff, food, privacy
The network
The breakfast well cooked nicely presented
I was told when I fail to turn up nothing will be given to the hotel that needs resolving.
Breakfast was great and in sufficient quantity. The hotel was safe and the rooms lovely. The staff were exceptionally attentive. We will readily stay there again
No complaints
Just everything the people are nice
Everything
Nice nice atmosphere
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