Hotel Best Osuna

Hotels
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Best Hotels
7.7 (7101 reviews)
Luis de la Mata, 18 , Madrid , es

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Children allowed

Facilities

Free beach shuttle
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Spacious rooms
Good location
Cons:
Old building
Poor maintenance

Categories

Cleanliness
6.85
Multiple reviews mentioned issues with cleanliness and maintenance.
Service
8.31
General comments on helpful staff, though service quality varied.
Location
8.35
Many reviews highlighted the good location near transportation.
Room Quality
6.81
Reviews indicated rooms were dated and required refurbishment.
Amenities
7.34
Amenities such as breakfast were mentioned positively, but some lacked.
Value for Money
8.29
Value perceived reasonable for what was offered, despite some drawbacks.
Food and Beverage
7.85
Breakfast was generally appreciated, but some food options were limited.
Overall Experience
7.82
Mixed reviews indicate an overall average experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:19

Property Description

Attractive Gardens and Outdoor Pool
Hotel Best Osuna boasts beautiful gardens and a seasonal outdoor pool, providing a relaxing and picturesque setting for guests to enjoy during their stay.

Spacious Rooms with Traditional Decor
The rooms at Hotel Osuna are not only spacious but also feature attractive traditional-style decor, creating a cozy and inviting atmosphere for guests to unwind in comfort.

Convenient Location and Easy Access to City
Conveniently located just a short drive from Madrid Exhibition Centre IFEMA and Barajas Airport, Hotel Best Osuna offers easy access to the city center via the nearby metro station and motorway, making it an ideal choice for both business and leisure travelers.

Book your stay at Hotel Best Osuna now and experience a perfect blend of comfort, convenience, and relaxation during your visit to Madrid.

Important information:

We are pleased to inform you that Hotel Best Osuna Madrid Feria**** offers a Complimentary Airport-Hotel-Airport Shuttle Bus Service, subject to availability.

This Shuttle timetable is the following: MONDAY to SUNDAY: From 07:30 to 14:00 hrs and from 16:00 to 19:00 hrs. Please, contact the hotel for further details

Hotel Best Osuna Madrid Feria**** has a Free Airport-Hotel-Airport Transportation Service, upon request. For more details on hours and operation, contact the hotel.

Please note that guests must present the credit card used to make the reservation on arrival.

Please note that when booking a rate where payment is due before arrival, the property will send detailed payment instructions and a link to a secure payment platform.

When booking for more than 10 people, different policies and additional supplements may apply.

To request the pick-up, it is necessary to contact the hotel by phone.
To confirm reservations for multiple rooms, it is necessary to provide at least one first name and last name for each reserved room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Sep 15, 2025 until Fri, Jun 5, 2026

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 12 per day.

Location

Guest Reviews

7.7
Based on 7101 reviews
Cleanliness: 6.85
Service: 8.31
Location: 8.35
Room Quality: 6.81
Amenities: 7.34
Value for Money: 8.29
Food and Beverage: 7.85
Overall Experience: 7.82
2
2afc9e6291187036aee3723c4020681a • extended_group • pl
6
Na dwie noce do przyjęcia
Pros:

Bardzo miły personel. Smaczne śniadania. Cicha okolica. Transfer z lotniska bezpłatnie

Cons:

Pokoje z pleśnią, zaniedbane. Łazienka z rozbitą umywalka i urwanym kranem. Po rozłożeniu trzeciego łóżka bardzo kiepski dostęp do łazienki. Odpływ z brodzika zatkany.

2026-04-18 • via Nuitee
6
6ee3d3948ec373f0d8e0289b286bd6b6 • solo_traveller • es
9
2026-04-18 • via Nuitee
5
5222140c1a7371e7e67286f1b08716a5 • couple • ar
8
Broche de oro a un hermoso y agotador viaje por europa
Pros:

El desayuno fue lo que más se destacó es muy variado había de todo sin límites RIQUÍSIMO!! 5*..
Y la ubicación para mí que venía de un Tour por mi cuenta de Italia y Grecia y quería un lugar tranquilo para relajarme y con acceso rápido metro al centro fue 5*...

Cons:

Todo ok...

2026-04-18 • via Nuitee
9
9f517ca95d437206648c1ee6c83393be • solo_traveller • ro
1
Pros:

Staff was really great

Cons:

This is not a 4 stars hotel. The price is definitely 4 stars, but the conditions are not.

2026-04-18 • via Nuitee
F
fd40b9abbdc4704618c548cc653a21f6 • solo_traveller • es
9
2026-04-17 • via Nuitee
B
b3e6043849477116143f28420661387a • solo_traveller • es
8
Ideal para en la conexión IFEMA-Aeropuerto
Pros:

Si vas a trabajar a IFEMA, recomiendo 100% este hotel, por ubicación, tranquilidad y los servicios mínimos para alojarte y descansar. Muy cerca, además, del aeropuerto. Servicio de menú a mediodía y noche. Desayuno correcto

Cons:

La conexión wifi gratuita es francamente muy mejorable. Mi experiencia no fue la mejor, ciertamente. Mucha desconexión y tardanza en conectar en numerosas ocasiones. Ausencia de clavijas en el cabecero de la cama/mesilla de noche, lo cual hace incómodo poder cargar el movil y tenerlo a mano al mismo tiempo (para función despertador o última lectura del día, etc)

2026-04-17 • via Nuitee
A
af46c50145037369b8af4104dd9de129 • extended_group • es
8
Pros:

Todo bien y buena ubicacion si vas a las ferias de Ifema

Cons:

Todo bien

2026-04-17 • via Nuitee
A
aabf96d08c2d70d56e7b0483ca7a8a64 • solo_traveller • es
8
2026-04-16 • via Nuitee
3
3d66be7021c8728d7b679ccc52d6411c • solo_traveller • es
9
Pros:

La tranquilidad

Cons:

La falta de mantenimiento de alguna habitación

2026-04-16 • via Nuitee
7
7792f61291be736198f0c5e18793504b • couple • es
10
Alojamiento comodo y practico
Pros:

Fueron muy amables aceptando el cambio en la reserva ya que me equivoque de fechas al reservar

2026-04-16 • via Nuitee
A
a5342af01df97096d411f494541d248f • couple • es
10
2026-04-16 • via Nuitee
2
2957a485a8ee7181cc3b2beaa0979823 • solo_traveller • es
9
2026-04-16 • via Nuitee
0
0b413d29b21473064376a6956e152975 • solo_traveller • br
8
2026-04-16 • via Nuitee
3
3d82fabebe7b723f7c9b0fa10a71cffc • couple • es
7
2026-04-15 • via Nuitee
C
ca45c9c7552570da2d8c2b1ed250b97d • couple • co
10
2026-04-15 • via Nuitee
4
4bdf146f517a73da33a3e48cc29515c1 • couple • fr
9
Pros:

Bon petit déjeuner et serviabilité du personnel

2026-04-14 • via Nuitee
E
e6d0d71e0f90712cc59e5566b1d47475 • solo_traveller • ua
6
Pros:

If you need a stay near the airport - it's okay. Beds are comfortable, room is quite clean. But it's not worth the money actually.

Cons:

The accommodations consist of many two-story cottages connected by metal staircases. Unfortunately, if you are staying on the ground floor, the noise from guests using the stairs can be bothering.
The pool was closed during my stay (mid april); it would be helpful if the property clearly advertised the dates for their "pool season."

2026-04-13 • via Nuitee
D
d57430e881ad72ea07e60919f014935e • extended_group • br
8
BOA
Pros:

OS QUARTOS ERAM ESPAÇOSOS

Cons:

OS SONS DE UM QUARTO A OUTRO

2026-04-13 • via Nuitee
1
1f6463d1cd027280eebaa8ebcf690bfc • family_with_children • es
10
2026-04-13 • via Nuitee
0
07302043d0c870efdbc9bc9a90757d2b • extended_group • pt
3
Em termos de hotel foi muito decepcionante para um hotel de 4 estrelas
Pros:

Fraco

Cons:

Checki-in muito tardio
Cobrar demasiado caro pela diferença entre 2 camas e 2 camas mais o sofá

2026-04-13 • via Nuitee