Casa Toloc Tulum

Hotels
8.5 (141 reviews)
Quintana Roo 109 , Tulum , mx

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Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Safety deposit box
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfortable accommodations
Cons:
Old bicycles
Noise from the exterior

Categories

Cleanliness
7.89
Multiple reviews noted that the rooms were clean, but some comments indicated issues with noise, affecting the overall perception.
Service
9.36
Guests praised Gabriela's exceptional service and attentiveness consistently across multiple reviews.
Location
8.9
The location received high marks for being convenient, close to restaurants and attractions while remaining quiet.
Room Quality
7.85
Reviews frequently mentioned comfortable beds but also addressed cleanliness issues that affected quality perceptions.
Amenities
8.38
Amenities such as the kitchenette and bicycle rentals were mentioned positively; however, some bikes were noted as old.
Value for Money
8.34
Overall, the reviews described the accommodation as great value for the price, particularly in Tulum.
Food and Beverage
8.39
No specific commentary on food and beverage; thus rated as standard quality for this hotel tier.
Overall Experience
8.86
General consensus indicates a positive overall experience highlighted by warmth and hospitality from staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:59

Property Description

Central Location & Free WiFi
Casa Toloc Tulum is ideally situated just 600 metres from the heart of Tulum, offering easy access to the town's attractions. Stay connected with complimentary WiFi during your stay.

Comfortable Units with Amenities
Each air-conditioned unit at the aparthotel is thoughtfully equipped with a range of amenities, including a kitchen with a stovetop, a minibar, and a private bathroom with a shower. Enjoy garden views from your own patio.

Relaxing Garden & Convenient Features
Unwind in the tranquil garden or take advantage of the private entrance and family rooms available for guests' convenience. Explore nearby sites like the Tulum Archeological Site just 3.7 km away.

Ready to experience the charm of Casa Toloc Tulum? Book your stay now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 141 reviews
Cleanliness: 7.89
Service: 9.36
Location: 8.9
Room Quality: 7.85
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 8.39
Overall Experience: 8.86
C
Chantal • extended_group • it
8
2026-03-26 • via Nuitee
S
Simona • couple • it
8
Pros:

Posizione a pochi passi dalla principale Avenida di Tulum.
Stanza di dimensioni più grandi rispetto ad altre.
La nostra aveva all'interno anche una cucina.

Cons:

Bagno di dimensioni troppo piccole

2026-03-23 • via Nuitee
H
Hus • extended_group • ar
10
Bien
Pros:

No tenía desayuno. Pero si un lindo espacio para organizar un desayuno propio

Cons:

Iluminación exterior, en la calle, que no depende del hostal

2026-03-20 • via Nuitee
B
Benjamin • couple • fr
9
Pros:

Proche de la rue principale tout en étant suffisamment éloigné pour éviter le bruit
Bus ADO a 10-15 min à pied
Eau chaude et climatisation
Personnel sympathique
Mini kitchenette pour préparer le petit dej
Très bon rapport qualité prix

Cons:

Pas de vélo disponible à la location lors de notre séjour (tous en réparation). Il y a un magasin qui en loue sur la grande avenue

2026-03-16 • via Nuitee
T
Tobias • solo_traveller • nl
9
Pros:

Dichtbij winkels, restaurants en busstation
Goed bed, schone kamer

Cons:

Niets

2026-03-16 • via Nuitee
R
Ronja • couple • de
10
Pros:

Wir hatten sehr schöne Tage im Casa Toloc. Gabi ist eine super liebe Gastgeberin und die Zimmer waren sauber und ordentlich. Die Betten und Kissen waren die bequemsten, die wir auf der México Reise hatten.

2026-03-08 • via Nuitee
E
Emilie • couple • fr
9
Pros:

Simple, bon rapport qualité prix. Nous y avons passé 2 nuits agréables.

2026-02-28 • via Nuitee
L
LAURA • couple • fr
7
Pros:

La grandeur du lit

Cons:

L'humidité du logement

2026-02-24 • via Nuitee
L
Levente • solo_traveller • gb
10
Pros:

Very well located.
Extremely clean and large room.
You can rent a bike as well, which makes discovering the area a lot more convenient.
The host was very friendly too.
Highly recommended.

Cons:

N/A

2026-02-22 • via Nuitee
C
Ciara • couple • au
5
Pros:

Good location, few minute walk to the town close to nice restaurants. Felt very private.
Host allowed us to check in early!

Cons:

The room was not well cleaned, there were hairs in the shower and stains on the towels. The cutlery was not clean.
The shower would turn from hot to cold when you are in it. The bikes are very run down and rusty.

2026-02-12 • via Nuitee
V
Vasileios • couple • gr
10
Everything amazing
Pros:

The apartments were very clean and had everything we wanted. Spacious room, comfortable beds, warm water in the shower, safe for putting valuables and good location. Gabriela was so sweet and kind. It was one of our best stays in Mexico for a very good price. We totally recommend it.

Cons:

Nothing

2026-02-11 • via Nuitee
M
Marzena • extended_group • pl
10
Pros:

Dobre położenie w cichej, spokojnej okolicy, a jednocześnie niedaleko centrum. Czysto, dobre wyposażenie pokoju i aneksu kuchennego. Czysta łazienka. Wszystko zgodne z opisem. Przyjemne patio.
Dobry kontakt z właścicielem przez WhatsApp.

Cons:

Nie udało się wypożyczyć rowerów, mimo że są w ofercie. Właściciel twierdził, że kilka jest już wypożyczonych, a pozostałe zepsute. Ale w mieście jest dużo wypożyczalni, więc to nie był jakiś problem

2026-02-10 • via Nuitee
D
Daniel • couple • mt
10
Pros:

Loved it. Room was amazing for the price. Location was great. Check in was simple, common area was nice and chill. Two nice coconut palms on property greet you every morning. Would return 100%.

Cons:

Nothing

2026-02-09 • via Nuitee
R
Riccardo • couple • it
10
Great stay
Pros:

We had a great stay at Casa Toloc in Tulum.
The room was very clean and comfortable, and everything was exactly as described.

Gaby is an excellent host — extremely kind, helpful, and always available when we needed something. She really made us feel welcome.

The location is perfect: central, safe, and close to everything.
Having the bicycles available was a huge plus and made getting around Tulum very easy and fun.

Highly recommended — we would definitely stay here again!

2026-02-09 • via Nuitee
T
Telma • couple • cz
10
2026-01-31 • via Nuitee
M
Maddie • extended_group • mx
8
Pros:

The location was perfect! Right by restaurants and shops. It was easily to travel to the beach.
Gabi was so friendly and accommodating!
The room was lovely and big. The kitchen was perfect and had everything we needed(we only made tea!). The beds were comfortable.
If I come back to Tulum would definitely stay here again.

Cons:

The shower pressure could have been stronger:)

2026-01-30 • via Nuitee
M
Michele • solo_traveller • it
8
2026-01-29 • via Nuitee
L
Lenka • couple • cz
8
Pros:

Poloha blízko centra a hlavní ulice. Dostupnost ADO a Colektivo. Půjčení kolo.

Cons:

Netekla moc tepla voda.

2026-01-27 • via Nuitee
J
J. • solo_traveller • us
8
Pros:

Gabriela was kind and very helpful. The bed was comfortable and there was always hot water when I needed to shower.

2026-01-26 • via Nuitee
H
Helena • family_with_children • au
10
Loved our stay
Pros:

Great little place that’s very central. Room spacious for a family of 4.
Clean and great shower.

Cons:

No coffee or tea or some basic kitchen spices etc even though it has a kitchen!!??

2026-01-25 • via Nuitee