RS II Guesthouse

Hotels
5.9 (209 reviews)
# 29E0, St. 178, Sangkat Cheychumnah , Phnom Penh , kh

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly service staff
Cons:
Dirty facilities
Poor room conditions

Categories

Cleanliness
3.61
Multiple reviews mention dirty items such as the bathroom mats and glasses, impacting the cleanliness score.
Service
7.08
Service mentioned as standard; some complaints, but refund offered for issues.
Location
8.62
Location praised for being close to attractions and riverside, a significant pro among reviews.
Room Quality
4.57
Several negative comments on room conditions, such as old mattresses and noise.
Amenities
5.6
Some amenities mentioned as lacking or in poor condition, impacting perception.
Value for Money
5.56
General sentiment reflects pricing issues relative to the quality received.
Food and Beverage
6.61
Not explicitly mentioned, but inferred standard quality for this hotel tier.
Overall Experience
5.58
The overall experience reflects mixed sentiments with pros and significant cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 18:59

Property Description

Luxurious Accommodation
Diamond Palace II offers elegantly designed rooms with modern amenities including free Wi-Fi, air conditioning, and cable TV channels. Guests can relax in comfort with a writing desk, seating area, minibar, and tea/coffee-making facilities provided.

Convenient Location
Situated just a short walk from the Royal Palace and River Front, and a quick drive to Central Market and other key attractions, Diamond Palace II provides easy access to the best of Phnom Penh. The proximity to the airport also ensures a hassle-free journey.

Exceptional Services and Dining
With a 24-hour front desk, tour desk, and services like massage, ticketing, and currency exchange, guests are well taken care of. Indulge in delicious Cambodian and Western cuisine at the Lobby Restaurant, or unwind with a variety of beverages at the Lounge Counter.

Book your stay at Diamond Palace II for a memorable and convenient experience in Phnom Penh.

Check-in and check-out hours:

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for US$7 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

5.9
Based on 209 reviews
Cleanliness: 3.61
Service: 7.08
Location: 8.62
Room Quality: 4.57
Amenities: 5.6
Value for Money: 5.56
Food and Beverage: 6.61
Overall Experience: 5.58
J
James Woolford • family_with_children • gb
5
Pros:

For the price it was okay for a night. Good location

Cons:

The worst internet in Asia. Felt like dial up speed.
No hot water in the shower.
Hard mattress old pillows

2026-02-12 • via Nuitee
L
Loy • couple • kh
8
2026-01-16 • via Nuitee
D
David • family_with_children • fr
8
Pros:

Un tres belle endroit pour le prix , en face d un endroit a faire .
Un excellent rapport qualité prix
Le couloir terrasse est tres agréable, jai pu échanger rapidement avec des personnes et ai rencontré des gens excellent.
Le personnel est là..... disons quil fait sont travail, du coup pas mal.

Un petit frigo et la climatisation qui faisait du bon froid .
A ce que jai compris ouvert 24/24 , en tout cas je suis arriver avant 1h du matin on ma donner ma clef .

Cons:

Alors oui 11 euro on est en plein centre dans une rue bien placé.

Je dirais le personnel qui fait son travail sans plus.
Une petite tâche sur mon drap au niveau des jambes.
Pas très moderne mais encore bien agréable.
Attention certains chambre n'ont pas le frigo
Et quelques petites moisissure dans la salle de bain ( ceci dit , dans tout le Cambodge et vietnam les ventilation ne sont pas automatique comme chez nous ...... il faut appuyer sur un interrupteur pour lancer la vmc..... du coup les moisissure sont sûrement du a une mauvaise utilisation de lair pendant des années...rien de grave !!!

Je repete quel j'étais tres satisfait de mon séjour malgré mes analyses un. Peu négatif ( d'ailleurs je voulais prendre une nuit supplémentaire mais l'hôtel était complet

2026-01-15 • via Nuitee
L
Lavinia • solo_traveller • de
7
Why not.
Pros:

Beautiful house with cozy rooms. Amazing view. Don’t know why the reviews are that bad. For the price it’s absolutely fine.

2026-01-01 • via Nuitee
L
lalit • couple • in
10
2026-01-01 • via Nuitee
J
Justine • extended_group • us
10
Good sleep.
Pros:

Location is great. Our best sleep in SE Asia so far! Great space, value and location. The room stayed dark, so we really got a solid sleep

Cons:

We couldnt get the AC to work at first, but after a few switches managed. Grea

2025-12-30 • via Nuitee
C
Costas Maniatis • family_with_children • au
6
Pros:

Location

Cons:

Room 301

2025-12-28 • via Nuitee
A
Andreas • family_with_children • de
3
Pros:

Die Lage und Aussicht auf WAT usw

Cons:

Raum 301. Schlecht. Weit hoch laufen.
Es hat oft nach Kanalisation im Zimmer gerochen. Eine Seite auf Matratze voll durchgelegen.
201 war früher gut

2025-12-23 • via Nuitee
Z
Zsuzsa • couple • gb
3
Great location, but not comfortable
Pros:

The hotel has a great location, just next to the Royal Palace and the riverside. The view from the corridor is nice. The room was big enough. It had a small fridge, a kettle, a hair dryer, and a TV. The bathroom was ok, although also mouldy and a bit smelly.

Cons:

A steep and narrow staircase leads to the rooms, which is a bit hard to climb with luggage. The room felt dark, dirty, and it smelled like mould and smoke. I booked a double room with a balcony, but the room we got didn't even have a window. The hotel is quite run-down and doesn't feel clean, it could be great if it was upgraded/renovated or at least given a fresh paint. The room was big enough, but we didn't feel very comfortable in it. The wi-fi didn't work. There were ants in the room. No coffee or tea was provided. The receptionist was not very helpful when we arrived. Although the other receptionist who came later was friendly and helpful. It was ok for one night, but we couldn't have stayed there longer.

2025-12-21 • via Nuitee
M
Martin • couple • ee
5
Affordable if you are not looking for anything fancy
Pros:

Location was great

Cons:

Terrible smell at the bathroom, few cockroaches ran around

2025-12-18 • via Nuitee
A
Andreas • family_with_children • de
9
Pros:

Schöner Ausblick. Rauchen vor dem Zimmer möglich.

Cons:

Lange Treppen. Etwas laut am Tag. Aber da kann das Hotel nichts dafür.

2025-12-16 • via Nuitee
J
Jeriel • solo_traveller • us
1
I would not come back.
2025-12-07 • via Nuitee
C
Cornelia • solo_traveller • at
3
Pros:

Die Lage

Cons:

Schmutziger Badvorleger, staubige Schrankfächer, Kühlschrank geht nicht. Tv ist dreckversxhmiert, Gläser im Bad sind dreckig. Matratze ist uralt. Als ich reklamieren, bietet man mir an, mir was anderes zu suchen.
Ich bekomme die vorausbezahlten Nächte ersetzt

2025-12-04 • via Nuitee
D
Daniel • family_with_children • fr
1
Surtout a éviter
Pros:

Peut être la vue si le balcon avait été propre

Cons:

Tout ! Siège des toilettes cassé, un seul cintre et pas d'accroche,une seul serviette, tapis de douche sale ,murs,vitres, réfrigérateur salé et ce dernier sans étagère chewing-gum mâché colle sur la table,sol collant , plafond moisi, ressorts du matelas qui sortaient,prises électriques en très mauvais état et par conséquent fonctionne très mal ,pas de condamnation a la Porte,et comme l'éclairage est très mauvais, difficile de voir l'état de la literie ,le ménage n'est pas fait sur la coursive car tout le temps de mon séjour des cannettes écrasé sont restés, conclusion rien a voir avec les photos de booking.com ,je suis dessus de constater qu'il n'y a aucun contrôle qui est fait avant d'être sur le site , les avis sont tous négatifs et booking.com aurait dû en tenir compte,et faisant confiance au site je ne les ai pas lu

2025-12-03 • via Nuitee
T
Termaat • family_with_children • nl
6
2025-12-02 • via Nuitee
M
Michael • extended_group • it
8
2025-11-27 • via Nuitee
M
marco • couple • it
8
2025-11-26 • via Nuitee
K
KHMAO • family_with_children • kh
8
Pros:

It's located at the attractive visit

2025-11-25 • via Nuitee
E
Enya • couple • it
7
Posizione top per passare 2 giorni a Phnom Penh, tutte le maggiori attrazioni sono a pochi passi e ogni sera sotto casa
Pros:

Posizione, phon per capelli, staff sempre presente

Cons:

Poco spazio per i vestiti, un po’ chiassosa di notte, tante scale

2025-11-24 • via Nuitee
N
Nik • family_with_children • nz
2
Pros:

Central location near the river

Cons:

Was given a room completely different to the booking and unable to swap it for the correct one. Take note, the poor reviews are accurate. Suggest only stay if you're ok roughing it.

2025-11-23 • via Nuitee