RS II Guesthouse

Hotels
5.9 (219 reviews)
# 29E0, St. 178, Sangkat Cheychumnah , Phnom Penh , kh

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly service staff
Cons:
Dirty facilities
Poor room conditions

Categories

Cleanliness
3.61
Multiple reviews mention dirty items such as the bathroom mats and glasses, impacting the cleanliness score.
Service
7.08
Service mentioned as standard; some complaints, but refund offered for issues.
Location
8.62
Location praised for being close to attractions and riverside, a significant pro among reviews.
Room Quality
4.57
Several negative comments on room conditions, such as old mattresses and noise.
Amenities
5.6
Some amenities mentioned as lacking or in poor condition, impacting perception.
Value for Money
5.56
General sentiment reflects pricing issues relative to the quality received.
Food and Beverage
6.61
Not explicitly mentioned, but inferred standard quality for this hotel tier.
Overall Experience
5.58
The overall experience reflects mixed sentiments with pros and significant cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 18:59

Property Description

Luxurious Accommodation
Diamond Palace II offers elegantly designed rooms with modern amenities including free Wi-Fi, air conditioning, and cable TV channels. Guests can relax in comfort with a writing desk, seating area, minibar, and tea/coffee-making facilities provided.

Convenient Location
Situated just a short walk from the Royal Palace and River Front, and a quick drive to Central Market and other key attractions, Diamond Palace II provides easy access to the best of Phnom Penh. The proximity to the airport also ensures a hassle-free journey.

Exceptional Services and Dining
With a 24-hour front desk, tour desk, and services like massage, ticketing, and currency exchange, guests are well taken care of. Indulge in delicious Cambodian and Western cuisine at the Lobby Restaurant, or unwind with a variety of beverages at the Lounge Counter.

Book your stay at Diamond Palace II for a memorable and convenient experience in Phnom Penh.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for US$7 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

5.9
Based on 219 reviews
Cleanliness: 3.61
Service: 7.08
Location: 8.62
Room Quality: 4.57
Amenities: 5.6
Value for Money: 5.56
Food and Beverage: 6.61
Overall Experience: 5.58
B
Biggio • family_with_children • fr
6
Chambre centre touristique de Phnom Penh
Pros:

L'emplacement, proche de toutes les choses à visiter ou très proche en tuk-tuk.

Cons:

La chambre et l'hôtel ne correspondent pas du tout à ce qui est présenté sur la réservation effectuée.

2026-04-06 • via Nuitee
S
Sonja • extended_group • dk
10
Pros:

Værelserne var der intet dårligt at sige om. Den smukkeste udsigt over byen, hvor man også kunne sidde. Aircon!

2026-04-05 • via Nuitee
P
Pekka • solo_traveller • fi
7
I have been in this hotel many times before, so I was familiar with the positive and negative things
Pros:

Location is perfect, close to Minimarts, Royal Palace and the river. Room cleaning is good and they did not wake me up in the morning. They came to clean the room, not before than 12.00. Staff is friendly and helpful.

Cons:

TV is not working in rooms (cable problem), internet connection is too weak and fan in toilet was not working. It seems to me that the owner of the hotel is not making any repairs (a year ago TV was not working, internet connection was too weak and fan in toilet was not working, nothing has been repaired).

2026-04-01 • via Nuitee
F
Frank • family_with_children • ie
1
Pros:

Nothing

Cons:

Where do I start

2026-03-19 • via Nuitee
A
Andreas • family_with_children • de
1
Pros:

View from the balcony.

Cons:

Very strange atmosphere overall. The staff were unfriendly and unwelcoming, and there were some dodgy characters hanging around who made me uncomfortable. The lock on my room door was almost broken, which felt very unsafe and like an easy opportunity for theft. On top of that, the bathroom had a really unpleasant, disgusting smell. Would not recommend staying here.

2026-03-18 • via Nuitee
F
Firefly123 • family_with_children • us
6
Pros:

Good Location

Cons:

Filthy Dirty

2026-03-18 • via Nuitee
A
Antoine • family_with_children • fr
7
2026-03-17 • via Nuitee
S
Sifat • solo_traveller • bd
1
2026-03-10 • via Nuitee
A
alex • family_with_children • au
7
Rs11 guesthouse. Phnom penh.5 nights. Good location.
Pros:

Location near river, royal palace. Smile grocery shop and good restaurant nearby.

Cons:

Climbing the stairs to reach any of the 3 story accomodation.

2026-03-01 • via Nuitee
D
Dominique • family_with_children • fr
5
2026-02-28 • via Nuitee
M
Mel Hewison • family_with_children • gb
5
2026-02-28 • via Nuitee
M
Maria • family_with_children • it
7
Pros:

La posizione è eccellente, dalla mia camera si vedeva il parco del Palazzo Reale e la via era abbastanza piccola e non troppo trafficata, il parco dalla parte opposta della strada ha aiutato in questo.
Praticamente attaccata al Palazzo Reale, il Museo Nazionale ed il Riverside, frequentato principalmente da una moltitudine di Cambogiani, che nel weekend è veramente speciale, offrendo bancarelle di tutti i generi, fra cibo e altro, ho pure trovato il miele.
La camera era meglio di molti altri posti allo stesso prezzo, il bagno spesso emanava un cattivo odore al terzo piano, magari potrebbe essere meglio nei piani più bassi, ma ho risolto attaccando una busta di plastica sulla grata della porta del bagno, chiudendo l'areazione con la camera.
Il letto matrimoniale per metà era un po' sfondato (dalla parte che si utilizza di più), ma essendo da sola ho dormito dall'altra ed era comodo, se siete in due dateci un occhio quando vi consegnano la camera.
Le lenzuola erano pulite, anche se un poco macchiate, ed anche l'asciugamano era di buona qualità e pulito.
Alla fine ho trascorso 6 giorni ed ho ringraziato di aver trovato questa soluzione.
Lo staff, inizialmente un po' burbero, si è poi rivelato gentile e alla mia richiesta, mi ha aiutato a portare su e giù i bagagli al terzo piano a piedi ed ho molto apprezzato.
Se fosse più curato nella pulizia degli spazi esterni come scale e balcone, sarebbe perfetto, così dà un po' un senso di abbandono.
A parte un piccolo atrio al primo piano, non esistono spazi comuni, quindi troverete solo un botteghino sulla strada che funge direttamente da ingresso per le scale, con sopra scritto il nome della guesthouse e l'unica persona di riferimento.
È stato impossibile contattare la guesthouse coi numeri telefonici sul web, ho utilizzato solo il sistema di messaggi di booking.com quando ero fuori città, sperando rispondessero, quindi eventualmente chiedete un numero che funzioni al check-in, se ne aveste bisogno.

Cons:

La posizione!

2026-02-28 • via Nuitee
L
Lajoie • family_with_children • ca
10
Pros:

Tout

2026-02-27 • via Nuitee
C
Christopher • family_with_children • fr
2
Catastrophe.
Pros:

Aucun

Cons:

Le personnel.
Ménage pas fais tous les jours.
Serviettes pas changer pas tous les jours .

2026-02-27 • via Nuitee
J
James Woolford • family_with_children • gb
5
Pros:

For the price it was okay for a night. Good location

Cons:

The worst internet in Asia. Felt like dial up speed.
No hot water in the shower.
Hard mattress old pillows

2026-02-12 • via Nuitee
L
Loy • couple • kh
8
2026-01-16 • via Nuitee
D
David • family_with_children • fr
8
Pros:

Un tres belle endroit pour le prix , en face d un endroit a faire .
Un excellent rapport qualité prix
Le couloir terrasse est tres agréable, jai pu échanger rapidement avec des personnes et ai rencontré des gens excellent.
Le personnel est là..... disons quil fait sont travail, du coup pas mal.

Un petit frigo et la climatisation qui faisait du bon froid .
A ce que jai compris ouvert 24/24 , en tout cas je suis arriver avant 1h du matin on ma donner ma clef .

Cons:

Alors oui 11 euro on est en plein centre dans une rue bien placé.

Je dirais le personnel qui fait son travail sans plus.
Une petite tâche sur mon drap au niveau des jambes.
Pas très moderne mais encore bien agréable.
Attention certains chambre n'ont pas le frigo
Et quelques petites moisissure dans la salle de bain ( ceci dit , dans tout le Cambodge et vietnam les ventilation ne sont pas automatique comme chez nous ...... il faut appuyer sur un interrupteur pour lancer la vmc..... du coup les moisissure sont sûrement du a une mauvaise utilisation de lair pendant des années...rien de grave !!!

Je repete quel j'étais tres satisfait de mon séjour malgré mes analyses un. Peu négatif ( d'ailleurs je voulais prendre une nuit supplémentaire mais l'hôtel était complet

2026-01-15 • via Nuitee
L
Lavinia • solo_traveller • de
7
Why not.
Pros:

Beautiful house with cozy rooms. Amazing view. Don’t know why the reviews are that bad. For the price it’s absolutely fine.

2026-01-01 • via Nuitee
L
lalit • couple • in
10
2026-01-01 • via Nuitee
J
Justine • extended_group • us
10
Good sleep.
Pros:

Location is great. Our best sleep in SE Asia so far! Great space, value and location. The room stayed dark, so we really got a solid sleep

Cons:

We couldnt get the AC to work at first, but after a few switches managed. Grea

2025-12-30 • via Nuitee