Spark by Hilton Winston-Salem University

Hotels
•
Spark by Hilton
8 (184 reviews)
200 Mercantile Drive, Winston-Salem , Winston-Salem , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean room
Cons:
Cleanliness issues
Breakfast dissatisfaction
Pool issues

Categories

Cleanliness
7.33
There were some bugs in the room and mentions of cleanliness issues in various reviews.
Service
9.3
The staff was friendly and attentive, with notable mentions of outstanding service.
Location
9.34
Many reviews highlighted the good location of the hotel.
Room Quality
7.79
Rooms were described as clean but with some complaints regarding comfort and conditions.
Amenities
7.32
Issues with the pool and ice machine were mentioned, impacting the amenities experience.
Value for Money
8.28
General consensus that the price was reasonable for the experience.
Food and Beverage
6.33
Consistent feedback indicated that breakfast was not satisfactory.
Overall Experience
8.3
Overall, guests had a positive experience despite some of the shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:05

Property Description

Convenient Location
Located just five miles from Wake Forest University, Winston Salem Inn & Suites is the perfect choice for visitors looking to explore the vibrant city of Winston-Salem, NC. With popular attractions like SciWorks and BB and T Field in close proximity, guests can easily immerse themselves in the local culture.

Amenities Galore
Guests at Winston Salem Inn & Suites can indulge in a range of amenities, from free high-speed Internet and hot breakfast to an indoor pool and exercise room. The hotel also offers a business center for corporate travelers, ensuring a comfortable stay for all.

Comfortable Accommodations
Each guest room is thoughtfully equipped with modern conveniences such as curved shower rods, cable television, and complimentary toiletries. For added comfort, select rooms feature microwaves, refrigerators, and sofa sleepers, providing a home away from home experience.

Book your stay at Winston Salem Inn & Suites now to experience unparalleled comfort and convenience during your visit to Winston-Salem!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 184 reviews
Cleanliness: 7.33
Service: 9.3
Location: 9.34
Room Quality: 7.79
Amenities: 7.32
Value for Money: 8.28
Food and Beverage: 6.33
Overall Experience: 8.3
S
Seth • solo_traveller • us
8
2026-08-08 • via Nuitee
S
samuel • solo_traveller • us
1
Pros:

Nothing

Cons:

Everything

2026-08-06 • via Nuitee
H
Hershel • family_with_children • us
10
2026-08-06 • via Nuitee
F
France • solo_traveller • us
10
Pros:

The rooms are very clean the customer service with excellent and I breakfast was good and I enjoyed myself at staying at your hotel I will try it again soon

2026-08-03 • via Nuitee
R
Robert • couple • us
7
2026-08-02 • via Nuitee
C
Christy • solo_traveller • us
5
Cons:

Noise caused by large work crew every night. Staff allowed them to party late into the evening and the smoking area had broken beer bottles 2 of the 3 nights. On that Sunday, they front desk allowed the same group to bring in cases of beer into the breakfast area while watching the world cup. There was screaming to be heard all over the first floor.

2026-07-21 • via Nuitee
H
Heather • solo_traveller • us
8
Pros:

Rooms were clean and breakfast was good.

Cons:

No outdoor pool

2026-07-14 • via Nuitee
K
Krisey • couple • us
8
I love how the rooms were available for the same night
Pros:

Everything went smoothly and was able to get a room the same night

Cons:

The pool was closed the whole entire stay

2026-07-08 • via Nuitee
L
Lynn • extended_group • us
10
2026-06-29 • via Nuitee
L
Lok • couple • us
9
2026-06-23 • via Nuitee
R
Rhonda • solo_traveller • us
10
2026-06-22 • via Nuitee
F
Fred • couple • us
10
Enjoyed
Pros:

Little to no thought for plant based diet.

2026-06-21 • via Nuitee
G
Gary • family_with_children • us
10
2026-06-12 • via Nuitee
Z
Zak • family_with_children • us
6
Staff was good location was good.
Pros:

It was close to the highway

Cons:

I had asked earlier about the pool. When we got there it was closed for a reason we do not know. Hilton sells candy bars and drinks for $6 which is ridiculous.

2026-06-07 • via Nuitee
L
Laura • couple • us
10
This is the perfect location for a place to stay when we visit our daughter at Wake Forest. We will definitely be back.
Pros:

The customer service is amazing, the facility is always clean

2026-06-04 • via Nuitee
F
Falk • solo_traveller • us
4
Pros:

The staff was friendly.

Cons:

The pool was put of order, the whole reason we booked this hotel for the kids was the indoor pool. The AC froze up and dropped ice on our floor, the toilet clogged and the cleaning team never came to our rooms in the 3 days thatvwe stayed.

2026-05-26 • via Nuitee
J
Jayson • solo_traveller • ca
10
2026-05-26 • via Nuitee
N
Noreen • couple • us
8
Friendly staff makes all the difference.
Pros:

Staff is great. Breakfast offerings were good. Room was clean and updated,

Cons:

Common areas a bit dirty. Floors needed washed - they were dirty and stained. Walls were stained in spots. Carpets in hallways a bit stained and smelly. But once inside room everything was clean and updated.

2026-05-25 • via Nuitee
R
Ricky • couple • us
10
Very comfortable nice place
Pros:

Very nice and clean

Cons:

Everything is very nice

2026-05-25 • via Nuitee
C
Colleen • solo_traveller • us
8
Pros:

Quiet atmosphere

Cons:

No towels or washcloths in the room. The mini store was practically empty, very little items for purchase, especially beverages. The elevator was filthy.

2026-05-25 • via Nuitee