Spark by Hilton Winston-Salem University

Hotels
•
Spark by Hilton
8 (128 reviews)
200 Mercantile Drive, Winston-Salem , Winston-Salem , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Ironing service
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean room
Cons:
Cleanliness issues
Breakfast dissatisfaction
Pool issues

Categories

Cleanliness
7.33
There were some bugs in the room and mentions of cleanliness issues in various reviews.
Service
9.3
The staff was friendly and attentive, with notable mentions of outstanding service.
Location
9.34
Many reviews highlighted the good location of the hotel.
Room Quality
7.79
Rooms were described as clean but with some complaints regarding comfort and conditions.
Amenities
7.32
Issues with the pool and ice machine were mentioned, impacting the amenities experience.
Value for Money
8.28
General consensus that the price was reasonable for the experience.
Food and Beverage
6.33
Consistent feedback indicated that breakfast was not satisfactory.
Overall Experience
8.3
Overall, guests had a positive experience despite some of the shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:05

Property Description

Convenient Location
Located just five miles from Wake Forest University, Winston Salem Inn & Suites is the perfect choice for visitors looking to explore the vibrant city of Winston-Salem, NC. With popular attractions like SciWorks and BB and T Field in close proximity, guests can easily immerse themselves in the local culture.

Amenities Galore
Guests at Winston Salem Inn & Suites can indulge in a range of amenities, from free high-speed Internet and hot breakfast to an indoor pool and exercise room. The hotel also offers a business center for corporate travelers, ensuring a comfortable stay for all.

Comfortable Accommodations
Each guest room is thoughtfully equipped with modern conveniences such as curved shower rods, cable television, and complimentary toiletries. For added comfort, select rooms feature microwaves, refrigerators, and sofa sleepers, providing a home away from home experience.

Book your stay at Winston Salem Inn & Suites now to experience unparalleled comfort and convenience during your visit to Winston-Salem!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 128 reviews
Cleanliness: 7.33
Service: 9.3
Location: 9.34
Room Quality: 7.79
Amenities: 7.32
Value for Money: 8.28
Food and Beverage: 6.33
Overall Experience: 8.3
M
Margaret • couple • us
10
Clean, comfortable, and moderately priced.
Pros:

Perfectly located and close to Where we needed to be. Clean and simple.

Cons:

No frills but none needed. Breakfast substandard for similarly priced hotels.

2026-02-14 • via Nuitee
E
Ebony • extended_group • us
1
2026-02-11 • via Nuitee
E
Elsiana • couple • us
10
2026-01-27 • via Nuitee
B
Bryan • family_with_children • us
7
2026-01-19 • via Nuitee
B
Bryan • solo_traveller • us
7
It was definitely a good stay
Pros:

I did like the room and the size of the room...you can definitely tell they put money into this hotel

Cons:

I didn't like the front desk...she was so lax and like she didn't care...she was actually just sitting there didn't get up from her chair...wasn't interested in conversation...

2026-01-19 • via Nuitee
T
Tammy • solo_traveller • us
4
2026-01-15 • via Nuitee
D
Darlene • solo_traveller • us
10
Perfect and will be coming back 🥰
Pros:

Clean

2026-01-15 • via Nuitee
K
Kusum • couple • in
8
2026-01-15 • via Nuitee
H
Hernandez • couple • us
10
2026-01-13 • via Nuitee
H
Hernandez • couple • us
10
2026-01-13 • via Nuitee
J
Jessica • family_with_children • us
10
2026-01-13 • via Nuitee
T
Tyisha • solo_traveller • us
10
My stay was absolutely amazing, i would recommend this hotel every single time and I will stay ther
Pros:

The hotel was very wonderful and the staff was amazing.

Cons:

There was nothing that I didnt like about the hotel

2026-01-12 • via Nuitee
J
Jessica • solo_traveller • us
10
2026-01-12 • via Nuitee
H
Helen • couple • us
10
Very good!
Pros:

Friendly staff and very clean

Cons:

Not enough restaurants around it?

2026-01-10 • via Nuitee
K
Keshmar • couple • us
10
2026-01-05 • via Nuitee
K
King • couple • us
7
Pros:

Price

2026-01-04 • via Nuitee
S
Stevens • couple • us
10
A nice place to stay
Pros:

all great

2026-01-03 • via Nuitee
A
Anne-Claude • family_with_children • us
8
Cons:

Pool was closed

2025-12-31 • via Nuitee
C
Camila • family_with_children • ec
10
2025-12-30 • via Nuitee
B
Beth • couple • us
5
Don’t eat at Root 29, the food is NOT upscale nor is the establishment.
Pros:

The location

Cons:

The room and the lobby were cold! There was no coffee available. A pot with an out of order sign.

2025-12-28 • via Nuitee