Comfort Suites At the University

Hotels
•
Comfort Suites
7.5 (379 reviews)
2480 US Highway 501 East , Conway , US

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Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Good breakfast (frequently praised)
Friendly and helpful housekeeping/cleaning staff
Clean common areas and pool
Convenient location
Quiet/peaceful stays reported
Comfortable pillows/bed (for some guests)
Cons:
Persistent room odors (perfume, bleach, damp/mold)
Front desk/reception often unfriendly or disinterested
Outdated rooms and maintenance issues (broken bed, sticky showers, fridge foot missing)
Value perceived as low for price
Limited breakfast selection (no meat) and minor F&B supply issues
Small pool and limited poolside seating
Security/front desk unattended at times; elevator incident reported

Categories

Cleanliness
5.5
Mixed signals: common areas and cleaning staff frequently praised as very clean, but multiple rooms reported strong smells (perfume, bleach, damp), mold in bathrooms, sticky shower floors and other cleanliness/maintenance issues.
Service
9.5
Mixed but largely positive interactions with housekeeping and breakfast staff (many mentions of friendly, helpful employees); however front desk/reception received repeated complaints for being bored, disinterested or unpleasant. Overall service score weighted up due to consistently strong housekeeping and breakfast staff performance.
Location
9
Generally noted as a good, convenient location; some guests mentioned busy roads nearby and that the property was not exactly as pictured or adjacent to a university, but location was still seen as a plus.
Room Quality
5.8
Several room-level problems: persistent odors, dampness/mold, a noisy/broken bed, bathtub entry issues, sticky surfaces and missing/loose fixtures (e.g., fridge foot). Rooms also described as dated.
Amenities
7.2
Pool noted as clean but small; limited poolside seating requested; some maintenance problems (fridge, elevator incident). Otherwise basic amenities functional.
Value for Money
5.5
Multiple comments that the property felt outdated or not worth the price paid; guests explicitly said price was too high for the room quality.
Food and Beverage
9
Breakfast repeatedly praised as great and staff were helpful; criticisms were limited to selection (lack of meat options) and minor supply items like limited creamer choices.
Overall Experience
8.5
Overall stay considered acceptable to good by many: friendly housekeeping, clean common areas, good breakfast and location balanced against room odors, dated rooms and front desk issues. Net experience leans positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:34

Property Description

Convenient Location
The Comfort Suites At the University is ideally situated just 10 miles from Myrtle Beach International Airport, offering easy access to top golf courses and popular attractions like Coastal Carolina University and Broadway at the Beach.

Amenities Galore
Enjoy a range of complimentary amenities, including a seasonal outdoor pool, exercise room, free hot breakfast with a variety of options, and a Your Suite Success Grab & Go bag for early departures. Business travelers will appreciate the free high-speed Internet, business center, and meeting room for up to 40 people.

Suite Life
Indulge in spacious suites equipped with modern conveniences like refrigerators, microwaves, and cable TV with HBO. Upgrade to a suite with a whirlpool bathtub for added relaxation. Plus, this pet-friendly hotel ensures no family member is left behind.

Book your stay at the Comfort Suites At the University now for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.5
Based on 379 reviews
Cleanliness: 5.5
Service: 9.5
Location: 9
Room Quality: 5.8
Amenities: 7.2
Value for Money: 5.5
Food and Beverage: 9
Overall Experience: 8.5
M
Michele • couple • us
6
2026-10-31 • via Nuitee
K
Kevin • couple • us
10
2026-10-30 • via Nuitee
J
Jamie • family_with_children • us
8
Pros:

Cleanliness, comfortable bed.

Cons:

Breakfast selection, no meat.

2026-10-25 • via Nuitee
K
keith • family_with_children • us
5
Pros:

Breakfast

Cons:

Smell in room un friendly front staff

2026-10-25 • via Nuitee
L
Lamar • solo_traveller • us
8
2026-10-20 • via Nuitee
J
Jennifer • family_with_children • us
4
Pros:

The tall female employee who handled breakfast was very kind, considerate, and went out of her way to help us both mornings. I wish I had asked her name, but I didn't.

Cons:

Our room smelled of heavy perfume and cologne. When I tried to switch to another room, I was given a room that smelled heavily of bleach. Shower floors were sticky.

2026-10-19 • via Nuitee
C
Claire • solo_traveller • ch
7
2026-10-07 • via Nuitee
M
May • solo_traveller • us
8
Pros:

The people cleaning the rooms were super nice and helpful.

Cons:

The small fridge fell forward when I tried to open it and I broke 3 fingernails. Found out it didn't sit level because it was missing one of the feet on the bottom. The bed was too firm and I hated having to step into the bathtub. Walk in shower would be much better.

2026-10-07 • via Nuitee
Y
Young • couple • us
5
Pros:

Good location!

Cons:

Dirty and outdated especially for the price!!

2026-10-07 • via Nuitee
K
Kevin • solo_traveller • us
6
Pros:

The area

2026-09-10 • via Nuitee
D
David • solo_traveller • us
8
Pros:

Great Breakfast, clean room, peaceful atmosphere.

Cons:

Small pool,

2026-09-09 • via Nuitee
F
Ford • couple • us
6
2026-09-05 • via Nuitee
H
head • solo_traveller • us
8
2026-08-30 • via Nuitee
E
ELEANOR • family_with_children • us
6
The rooms were clean, but my rooms always smelled damp including my clothes that I hung up in closet
Pros:

The common areas and the 3 rooms I had to be changed to were all very clean. The cleaning staff was friendly, always had a smile and did a great job. The description says across from a university, there wasn't one, Two streets had busy roadways, one had a fast food drive through and one had some trees. Not as big as it looks in the picture, but an okay place to stay for a few days.

Cons:

Front desk staff seemed bored and disinterested whenever I spoke to them, as if I was disturbing them. This happened when I needed help with a room change, which I had to request two times before they got it right because person didn't know which rooms had walk in shower or not. Often desk had no one there because they were outside smoking. No security, front desk didn't stop anyone either, you can walk in building and walk by front desk to the room; at least you needed a room key to get to pool but pool is near parking area and visible. Pool was very clean.

2026-08-23 • via Nuitee
N
Nicole • family_with_children • us
10
Pros:

The property itself was very clean and comfortable. We only stayed one night but would definitely stay again.

2026-08-21 • via Nuitee
H
Hernandez Varillas • solo_traveller • us
8
2026-08-20 • via Nuitee
M
Melissa • solo_traveller • us
10
My stay was very pleasant. L
Pros:

Loved the pillows!!!! And how many were in the bed. Made for a comfy sleeping experience

Cons:

The lack of choices of coffee creamer. Most hotels provide French Vanilla or Hazel Nut.

2026-08-19 • via Nuitee
D
Dawn • family_with_children • us
7
2026-08-08 • via Nuitee
B
Brian • solo_traveller • us
9
2026-08-04 • via Nuitee
T
Thomas • extended_group • us
7
2026-07-23 • via Nuitee