StarQ Hotel Kuala Lumpur

Hotels
7.8 (1293 reviews)
91 Jalan Bukit Bintang , Kuala Lumpur , my

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Garden
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Poor room quality

Categories

Cleanliness
6.94
Multiple mentions of cleanliness issues including sticky floors and stains on bedding.
Service
8.91
Staff were reported as friendly and helpful.
Location
9.45
Convenient and central location close to shopping and food options.
Room Quality
6.4
Room quality criticized for issues like noise, size, and not matching the booking expectations.
Amenities
7.93
Some amenities available but not fully satisfactory as per guest expectations.
Value for Money
8.39
Considered good value given the location, but issues with room quality impacted perception.
Food and Beverage
7.44
Limited beverage options in the room and some guests mentioned cleanliness issues.
Overall Experience
6.91
Mixed experiences overall with location being a strong point but several complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:20

Property Description

Prime Location in Bukit Bintang District
Situated near iconic landmarks like Starhill Gallery and Pavilion Kuala Lumpur, StarQ Hotel Kuala Lumpur offers a convenient stay in the heart of the city.

Comfortable & Well-Equipped Rooms
Guests can enjoy air-conditioned rooms with modern amenities including a flat-screen TV, safety deposit box, and private bathroom, ensuring a comfortable and relaxing stay.

Convenient Facilities and Services
With free WiFi, room service, and a 24-hour front desk, guests can expect prompt assistance and a seamless stay experience at StarQ Hotel Kuala Lumpur.

To experience the vibrant city life of Kuala Lumpur from a comfortable and convenient setting, book your stay at StarQ Hotel Kuala Lumpur today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

7.8
Based on 1293 reviews
Cleanliness: 6.94
Service: 8.91
Location: 9.45
Room Quality: 6.4
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 7.44
Overall Experience: 6.91
S
Syfullah solo_traveller au
6
2026-07-25 via Nuitee
solo_traveller us
5
Pros:

위치

Cons:

개미가 많다.

2026-07-25 via Nuitee
B
Bilawal couple pk
1
Only location good otherwise everything is bad
Pros:

Only location

Cons:

Small lift very small rooms ro fecilities in room
Staff is no friendly

2026-07-25 via Nuitee
N
NAFEES couple cn
6
2026-07-24 via Nuitee
H
Harimu solo_traveller my
10
Pros:

Location

Cons:

Nothing

2026-07-24 via Nuitee
F
Farhan solo_traveller pk
10
Pros:

Ok

2026-07-23 via Nuitee
H
HANG solo_traveller vn
8
2026-07-21 via Nuitee
D
Deena Abdul Zaher solo_traveller eg
1
Pros:

Location is good

Cons:

The staff are jot straightforward, they claimed that our bookis in another branch of the hotel chain, they sent us to another unclean place with different decor and hotel name. We decided to cancel our booking. They left us late in the evening looking for another place.

2026-07-20 via Nuitee
H
Hoque family_with_children bd
4
2026-07-19 via Nuitee
V
Vỹ solo_traveller vn
8
2026-07-18 via Nuitee
P
Pavel solo_traveller ru
5
Pros:

The location is really good. Right in the center, with excellent beer and roti nearby, a night market, and a street with lots of bars. It took me 23 minutes to walk to the Petronas Twin Towers.

Cons:

I checked in at 12:10 AM and was very tired from the journey, so I didn't rate the room right away; I just went out to eat and went to bed. I'd like to say that I'm not generally picky and have stayed in hotels of all levels. But in the morning, from 5-6 AM, it was absolutely impossible to sleep. They gave me a room with windows facing the hallway. In the morning, the children wake up, start running, screaming, slamming doors, and you hear absolutely everything, as if they were banging on your head. It's very loud, believe me. The bathroom is covered in black mold, and the smell of this mold permeates everything inside. In fact, they took photos of their best room and added them to the website. But you'll only get such a room if you're extremely lucky and persistent enough, and you have the ability and desire to argue with them for a couple of hours. I didn't have any local money that night, and in the morning I said I wanted to check out of this hotel and was willing to pay for the one night I slept there. They said that according to their internal policy, I had to live in this hell for a week or leave them money for the whole week, and there were no other options. After an hour of negotiations, they offered me a corner room with a decent window and no mold. This room was a little quieter, but you could still hear absolutely everything going on behind the wall and outside the door. I stayed there for two more days and left for another hotel, leaving them money for the remaining days. If you plan to work from your room or sleep past 5 a.m., I strongly advise against choosing this hotel. The pros are decent power outlets everywhere and more or less passable Wi-Fi. The cons include no hot water in the shower. And even if you do get a room with a window, the view will be of an abandoned construction site.

2026-07-18 via Nuitee
M
Manchu solo_traveller my
9
2026-07-17 via Nuitee
N
Najiha extended_group my
10
Pros:

Clean bedroom ^ ^

2026-07-13 via Nuitee
S
syarifah family_with_children my
8
2026-07-12 via Nuitee
J
Jennifer couple my
10
2026-07-11 via Nuitee
H
Hassan couple om
10
الاقامه كانت جميله استمتعت بكل لحضه قضيتها من اليوم الاول
Pros:

موقع الاقامه قريب من البرجين و المناره و ثاني اطول برج في العالم و قريب من باڤليون و تايم سكوير والشارع الصيني والعربي كلها مشيا على الأقدام

2026-07-09 via Nuitee
H
Hwk solo_traveller my
5
2026-07-08 via Nuitee
J
Jess solo_traveller gb
9
2026-07-07 via Nuitee
L
Liu solo_traveller my
5
2026-07-06 via Nuitee
J
Jane extended_group my
9
so far so good
Pros:

I'm glad with the strategic location n all staff are really nice and hope to help us.We will definitely stay here again if we visit Kuala Lumpur the next time.thank you for the good service and we feel safe staying there.

Cons:

so far so good with the fair price

2026-07-06 via Nuitee