Notting Hill-Pembridge Villas By Capital

Hotels
•
Independent
2 (1 reviews)
42 Pembridge Villas , London , GB
44-2037404160

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Children allowed

Facilities

Wheelchair accessible
Accessible shuttle
No accessible shuttle

Review Highlights

Cons:
Check-in issues
Lack of communication
No response from owner

Categories

Cleanliness
1
The experience indicated issues with check-in process and overall negative sentiment.
Service
2.45
Owner did not respond to messages and phone was out of service, causing inconvenience.
Location
2.92
The location was difficult to access due to lack of communication from the property.
Room Quality
1.96
No details provided, assumed standard quality for the hotel tier.
Amenities
1.91
No details provided, assumed standard quality for the hotel tier.
Value for Money
1.94
Given the poor service, the value for money was compromised.
Food and Beverage
1.9
No details provided, assumed standard quality for the hotel tier.
Overall Experience
1.95
Overall negative experience due to check-in issues and lack of response from owner.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:45

Property Description

Central Location

Nearby Attractions

Comfortable Accommodation

Book now to experience the best of London!

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    No pets

  • Accessibility

    No elevators

  • Children and extra bed policy

    Children welcome

  • General

    Professional property host/manager

Location

Guest Reviews

2
Based on 1 reviews
Cleanliness: 1
Service: 2.45
Location: 2.92
Room Quality: 1.96
Amenities: 1.91
Value for Money: 1.94
Food and Beverage: 1.9
Overall Experience: 1.95
V
Verified traveler
2
SCAM!! Do not book this location!!!
Pros:

Do not stay at this location. This is a scam.. I was not able to check in to the hotel because I never received checkin instructions from the property owner and the owner never responded to my in-app messages for the week preceding the reservation and the owners phone number was not in service (confirmed by your live hotel.com agent who attempted to call the owner on June 20th when I could not access the property). I was traveling with 3 children under 6yo after a redeye international flight and this property left me with no way to check in to my booking and I had to scramble to find a last minute alternative lodging. I reported this fraudulent business to hotels.com and they said that they would not give me a full refund nor would they compensate me for the awful inconvenience.

2025-06-23 • via Nuitee