Hotel del Volcán

Hotels
8.9 (486 reviews)
Fresia 430 , Pucón , CL

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly service
Excellent location
Clean rooms
Cons:
Noise issues
Breakfast could improve
Room quality varies

Categories

Cleanliness
8.98
The hotel is described as clean and tidy.
Service
9.45
Numerous reviews highlight the excellent, friendly service from the staff.
Location
9.49
Multiple mentions of excellent location in the city center.
Room Quality
8.44
Some comments mention rooms being a bit old and issues with noise.
Amenities
8.97
Well-equipped rooms with essential amenities but some areas for improvement.
Value for Money
8.93
Generally praised for good value given the location and service.
Food and Beverage
7.98
Breakfast received mixed reviews; could be improved.
Overall Experience
8.95
Overall enjoyment but with mentions of areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:04

Property Description

Stunning Views and Convenient Location
Hotel del Volcán in Pucón offers free WiFi and private parking, located near popular attractions such as Ski Pucon and Ojos del Caburgua Waterfall.
Comfort and Convenience
Enjoy a continental breakfast each morning and relax on the terrace with a city view in select rooms. The 24-hour front desk staff are fluent in English and Spanish, ensuring a seamless stay.
Relaxation and Exploration
Unwind at Meneteue Hot Springs or venture to Huerquehue National Park and Villarrica National Park, all within a short distance. Book your stay at Hotel del Volcán for an unforgettable experience.

Important information:

Breakfast is served in the room.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 486 reviews
Cleanliness: 8.98
Service: 9.45
Location: 9.49
Room Quality: 8.44
Amenities: 8.97
Value for Money: 8.93
Food and Beverage: 7.98
Overall Experience: 8.95
C
Carolina • solo_traveller • cl
8
2026-10-31 • via Nuitee
R
rbrusa • couple • ar
9
Pros:

Excelente ubicación y relación precio producto. Habitación cómoda, estacionamiento y buen desayuno. Todo lo necesario para una buena estadia

Cons:

Nada

2026-10-30 • via Nuitee
P
Patrick • extended_group • br
10
2026-10-29 • via Nuitee
V
Varas Vega • extended_group • cl
10
Buenas instalaciones, excelente ubicación y servicio, muy agradable.
Pros:

Buenas instalaciones, excelente ubicación y servicio, muy agradable.

Cons:

No tengo comentarios.

2026-10-20 • via Nuitee
C
claudio • couple • cl
10
Pros:

Limpieza, tranquilidad y ubicación

2026-10-19 • via Nuitee
C
CARLOS • couple • cl
10
2026-10-18 • via Nuitee
C
Carlos Alberto • couple • ar
8
Pros:

La ubicación y la atención del personal, el alojamiento muy bien, limpio y prolijo,el baño en perfectas condiciones, el desayuno un punto a mejorar.

2026-10-18 • via Nuitee
L
Luis Ricardo Bauch Grega • solo_traveller • br
9
2026-10-15 • via Nuitee
V
Valeria • couple • cl
9
2026-10-13 • via Nuitee
G
Gamaliel Emilio • solo_traveller • cl
9
2026-10-12 • via Nuitee
M
Marco • solo_traveller • cl
10
Pros:

Habitaciones amplias, ubicación en pleno centro
Una vista preciosa al volcán, limpieza del recinto y habitaciones todo funciona

2026-10-10 • via Nuitee
C
Carla • couple • cl
10
2026-10-08 • via Nuitee
U
Ursula • couple • cl
10
Un lugar muy central, instalaciones acorde a lo que andaba buscando
Pros:

La ubicación

Cons:

Nada

2026-09-16 • via Nuitee
O
OMAR • couple • ar
10
Excelente alojamiento
Pros:

Muy buenas las instalaciones. La atención fue excelente por parte de Belén (una genia) como así también de Victoria y Ana.

Cons:

Nada

2026-09-14 • via Nuitee
M
Mir • family_with_children • ar
9
Finde en Pucon
Pros:

La ubicacion perfecta

Cons:

La escalera de ingreso podria mejorar , tiene escalones desiguales

2026-09-13 • via Nuitee
L
LEANDRO • couple • br
10
MINHA ESTADIA FOI PERFEITA , SÓ AGRADECER A TODA EQUIPE DO HOTEL
Pros:

CAFÉ PERFEITO
LIMPEZA PERFEITA
ACOMODAÇÃO PERFEITA
ATENDIMENTO PERFEITO
LOCALIZAÇÃO PERFEITA

Cons:

BANHEIRO ,

2026-09-10 • via Nuitee
J
Jessica • couple • cl
8
Pros:

El personal muy amable, limpieza y ubicación excelente, solo mejorar el desayuno que ofrecen, poca variedad y cantidad.

Cons:

El desayuno

2026-09-07 • via Nuitee
G
Gustavo • solo_traveller • pe
10
Pros:

El trato del personal, atento a cualquier requerimiento del huésped.

Cons:

Todo ok

2026-09-06 • via Nuitee
V
Vicente • couple • cl
10
2026-09-03 • via Nuitee
E
echeverria • solo_traveller • cl
10
2026-09-03 • via Nuitee