Hotel del Volcán

Hotels
8.9 (486 reviews)
Fresia 430 , Pucón , CL

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly service
Excellent location
Clean rooms
Cons:
Noise issues
Breakfast could improve
Room quality varies

Categories

Cleanliness
8.98
The hotel is described as clean and tidy.
Service
9.45
Numerous reviews highlight the excellent, friendly service from the staff.
Location
9.49
Multiple mentions of excellent location in the city center.
Room Quality
8.44
Some comments mention rooms being a bit old and issues with noise.
Amenities
8.97
Well-equipped rooms with essential amenities but some areas for improvement.
Value for Money
8.93
Generally praised for good value given the location and service.
Food and Beverage
7.98
Breakfast received mixed reviews; could be improved.
Overall Experience
8.95
Overall enjoyment but with mentions of areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:04

Property Description

Stunning Views and Convenient Location
Hotel del Volcán in Pucón offers free WiFi and private parking, located near popular attractions such as Ski Pucon and Ojos del Caburgua Waterfall.
Comfort and Convenience
Enjoy a continental breakfast each morning and relax on the terrace with a city view in select rooms. The 24-hour front desk staff are fluent in English and Spanish, ensuring a seamless stay.
Relaxation and Exploration
Unwind at Meneteue Hot Springs or venture to Huerquehue National Park and Villarrica National Park, all within a short distance. Book your stay at Hotel del Volcán for an unforgettable experience.

Important information:

Breakfast is served in the room.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 486 reviews
Cleanliness: 8.98
Service: 9.45
Location: 9.49
Room Quality: 8.44
Amenities: 8.97
Value for Money: 8.93
Food and Beverage: 7.98
Overall Experience: 8.95
U
Ursula • couple • cl
10
Un lugar muy central, instalaciones acorde a lo que andaba buscando
Pros:

La ubicación

Cons:

Nada

2026-09-16 • via Nuitee
O
OMAR • couple • ar
10
Excelente alojamiento
Pros:

Muy buenas las instalaciones. La atención fue excelente por parte de Belén (una genia) como así también de Victoria y Ana.

Cons:

Nada

2026-09-14 • via Nuitee
M
Mir • family_with_children • ar
9
Finde en Pucon
Pros:

La ubicacion perfecta

Cons:

La escalera de ingreso podria mejorar , tiene escalones desiguales

2026-09-13 • via Nuitee
L
LEANDRO • couple • br
10
MINHA ESTADIA FOI PERFEITA , SÓ AGRADECER A TODA EQUIPE DO HOTEL
Pros:

CAFÉ PERFEITO
LIMPEZA PERFEITA
ACOMODAÇÃO PERFEITA
ATENDIMENTO PERFEITO
LOCALIZAÇÃO PERFEITA

Cons:

BANHEIRO ,

2026-09-10 • via Nuitee
J
Jessica • couple • cl
8
Pros:

El personal muy amable, limpieza y ubicación excelente, solo mejorar el desayuno que ofrecen, poca variedad y cantidad.

Cons:

El desayuno

2026-09-07 • via Nuitee
G
Gustavo • solo_traveller • pe
10
Pros:

El trato del personal, atento a cualquier requerimiento del huésped.

Cons:

Todo ok

2026-09-06 • via Nuitee
E
echeverria • solo_traveller • cl
10
2026-09-03 • via Nuitee
V
Vicente • couple • cl
10
2026-09-03 • via Nuitee
A
Avendaño • solo_traveller • cl
10
Excelente
Pros:

Todo muy bonito, limpio y buena ubicación

2026-09-01 • via Nuitee
M
Marcos • couple • cl
7
2026-08-29 • via Nuitee
B
Bárbara Nadine • couple • br
10
A melhor estadia em Pucon
Pros:

Todos os funcionários são muito gentis. O hotel é muito confortável, possui estacionamento e é bem localizado, tem ao lado um mostrador de comida italiana deliciosa para retirada com ótimos preços. A um quarteirão, há um mercado que também vende boas refeições e sobremesas. A cama e a roupa de cama são ótimas. Sistema de aquecimento excelente também. Chuveiro e torneiras com água quente, além de um varal no banheiro que foi muito útil. Café da manhã é servido no quarto conforme o horário combinado no momento do check in. Todo dia um doce diferente e delicioso no café da manhã. A acomodação com cozinha tem vários utensílios como panelas, pratos, ralador etc que também são úteis para estadias mais longas.

2026-08-28 • via Nuitee
A
Aguera • couple • ar
9
2026-08-27 • via Nuitee
L
Lucía • couple • uy
8
2026-08-26 • via Nuitee
G
Gonzalo • couple • cl
10
2026-08-24 • via Nuitee
J
Jonathan • couple • cl
10
Sin problemas
Pros:

Muy buen lugar

Cons:

Falta frigobar

2026-08-24 • via Nuitee
R
Riis • couple • ar
10
excelente opción
Pros:

la ubicación inmejorable, lo mismo el servicio muy atentas todas las empleadas, el estacionamiento muy cómodo, y del desayuno ni hablar, EXCELENTE!!! y muy abundante.

Cons:

el TV un poco chico para la distancia a la cama.

2026-08-22 • via Nuitee
A
Allison • couple • pe
10
Pros:

Todo muy limpio el personal muy amable. Me guardaron mis maletas luego del check out para seguir con el tour

2026-08-16 • via Nuitee
S
Soledad • couple • cl
10
Muy tranquila
Pros:

La limpieza

Cons:

Nada

2026-08-14 • via Nuitee
D
Damaris • couple • cl
10
2026-08-05 • via Nuitee
G
Glaucia • solo_traveller • uy
10
Pros:

Buena ubicación; la atención del personal fue excelente; todo estaba limpio y prolijo; en fin, todo estuvo muy bien

2026-08-04 • via Nuitee